TCN API
  1. UsersService
TCN API
  • API Edition 1
    • Acd
      • AgentGetStatusStream
      • AgentGetStatus
      • AgentGetConnectedParty
      • ManagerAgentGetConnectedParty
      • AgentIntercom
      • AgentIntercomAccept
      • AgentIntercomReject
      • AgentIntercomCancel
      • DialManualPrepare
      • DialManualCancel
      • DialPreviewPrepare
      • AgentPause
      • AgentSetReady
      • AgentGUIBusy
      • ReportAgentSessionEvent
      • CallerRequeue
      • AgentDisconnect
      • TransferWarmToOutboundCancel
      • TransferWarmToAgentCancel
      • TransferWarmToOutboundApprove
      • TransferWarmToAgentApprove
      • CallerSendToVoicemail
      • AgentInviteTransferCallerToConference
      • AgentMonitorCalls
      • TransferColdToOutbound
      • TransferColdToAgent
      • TransferWarmToOutboundStart
      • CreateWarmOutboundTransferMember
      • RemoveTransferMember
      • TransferWarmToAgentStart
      • AgentGetCallFromHold
      • AgentGetSpecificCallFromHold
      • ACDGetAllAgentsStatuses
      • AgentPutCallOnHold
      • AgentReceiveMessage
      • AgentPBXApproveCall
      • AgentPBXRejectCall
      • GetCallerLostPeer
      • CallerGetRawEvent
      • PeerAgentWithCaller
      • HoldTransferMember
      • UnholdTransferMember
      • GetAgentCallCounts
      • WarmCallerTransferStart
      • WarmCallerTransferCancel
      • WarmCallerTransferApprove
      • PlaySoundboardEntity
      • StopSoundboardEntity
      • UpdateAgentSkills
      • PlayDTMF
      • AgentMute
      • AgentUnmute
      • StartSecureForm
      • CollectSecureFormField
      • ResetSecureFormField
      • AcceptSecureFormField
      • ProcessSecureForm
      • FinishSecureFormHandling
      • PopulateWorkflowFields
      • ValidateField
      • ListAgentsVoiceStatuses
    • AgentSmith
      • FollowAgent
    • AgentTrainingService
      • CreateLearningOpportunity
      • ListLearningOpportunities
      • ListAgentLearningOpportunities
      • CompleteAgentLearningOpportunity
      • ListDashboards
      • ListManagerDashboards
      • UpdateLearningOpportunity
      • DeleteLearningOpportunity
      • GetLearningOpportunity
    • AgentTrainingSupportService
      • ListLearningOpportunitiesByOrgId
      • DeleteLearningOpportunityByOrgId
    • Ana
      • GetSpecifiedVisualizations
      • RegisterAccount
      • SetWeeks
      • SetDefaultTimeFilter
      • SetDefaultDashboard
      • GetAccount
      • GetSpecifiedAccount
      • GetAuthorizedAnalyticsLink
      • GenerateMonthlyBilling
      • GetTimeZone
      • SetTimeZone
      • CopyDashViz
      • GetSpecifiedBillingSummary
      • GetBillingSummary
      • EnableCustomReports
      • DisableCustomReports
      • MakeAdoptable
      • MakeUnadoptable
      • AdoptAnaAccount
      • DisownAnaAccount
      • GetAccessibleClients
      • GetFamily
      • GetAllowedDataVisibility
      • GetCurrentDataVisibility
      • GetIndicesVisibility
      • GetAuditableDataVisibility
      • GetOrganizationNames
      • GenerateVizDataById
      • GetClientStatus
      • ReloadClientData
      • ListVisualizationsLegacy
    • Asm
      • StreamAgentState
      • ManagerStreamAgentState
      • PushEvents
      • CreateSession
      • EndSession
      • GetCurrentSession
      • EnableVoice
      • DisableVoice
      • ListConversations
      • AssignNewConversation
      • ListAgents
      • SetConversationCollectedData
      • GetQueuesDetails
    • AsmApi
      • CreateSession
      • GetStatus
      • EndSession
      • GetCurrentSession
      • SwitchSubsession
      • ListConversations
      • AssignNewConversation
      • ListAgents
      • SetConversationCollectedData
      • GetQueuesDetails
    • AsmService
      • CreateSession
      • EndSession
      • GetCurrentSession
      • EnableVoice
      • DisableVoice
      • ListAsmUserDetails
      • PushEvents
    • AuthConnectionService
      • CreateAuthConnection
      • ListAuthConnectionIds
      • GetAuthConnectionSettings
      • GetAuthConnection
      • DeleteAuthConnection
      • UpdateAuthConnectionSecret
      • UpdateAuthConnectionGroups
    • Billing
      • GetBillingPlan
      • UpdateBillingPlan
      • GetInvoice
      • ExportGeneratedInvoice
    • BillingService
      • CommitBillingPlan
      • CommitDefaultBillingPlan
      • CreateBillingPlan
      • CreateDefaultBillingPlan
      • CreateDefaultRateDefinition
      • CreateInvoice
      • CreateRateDefinition
      • DeleteBillingPlan
      • DeleteDefaultBillingPlan
      • DeleteDefaultRateDefinition
      • DeleteInvoice
      • DeleteRateDefinition
      • DuplicateBillingPlan
      • DuplicateDefaultBillingPlan
      • ExportInvoice
      • GetActiveBillingPlan
      • GetBillingPlan
      • GetBillingPlanHistory
      • GetInvoice
      • GetRateDefinition
      • ListBillingPlans
      • ListInvoices
      • ListRateDefinitions
      • UpdateBillingPlan
      • UpdateDefaultBillingPlan
      • UpdateDefaultRateDefinition
      • UpdateInvoice
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • CreateDefaultRateDefinitions
      • CreateRateDefinition
      • CreateRateDefinitions
      • DeleteDefaultRateDefinition
      • DeleteDefaultRateDefinitions
      • DeleteRateDefinition
      • DeleteRateDefinitions
      • ExportInvoice
      • GetRateDefinition
      • GetRateHistory
      • ListActiveRateDefinitions
      • ListRateDefinitions
      • UpdateDefaultRateDefinition
      • UpdateRateDefinition
      • ListProducts
      • ApplyBillingPlanDraft
      • CreateBillingPlan
      • DeleteBillingPlan
      • GetBillingPlan
      • ListBillingPlans
      • UpdateBillingPlan
      • ApplyDefaultBillingPlanDraft
      • CreateDefaultBillingPlan
      • DeleteDefaultBillingPlan
      • GetDefaultBillingPlan
      • ListDefaultBillingPlans
      • UpdateDefaultBillingPlan
      • CreateRateDefinition
      • DeleteRateDefinition
      • GetRateDefinition
      • ListRateDefinitions
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • DeleteDefaultRateDefinition
      • GetDefaultRateDefinition
      • ListDefaultRateDefinitions
      • UpdateDefaultRateDefinition
      • ExportInvoice
      • ApplyBillingPlanDraft
      • CloneBillingPlan
      • CreateBillingPlan
      • DeleteBillingPlan
      • GetBillingPlan
      • ListBillingPlans
      • UpdateBillingPlan
      • ApplyDefaultBillingPlanDraft
      • CloneDefaultBillingPlan
      • CreateDefaultBillingPlan
      • DeleteDefaultBillingPlan
      • GetDefaultBillingPlan
      • ListDefaultBillingPlans
      • UpdateDefaultBillingPlan
      • CreateRateDefinition
      • DeleteRateDefinition
      • GetRateDefinition
      • ListRateDefinitions
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • DeleteDefaultRateDefinition
      • GetDefaultRateDefinition
      • ListDefaultRateDefinitions
      • UpdateDefaultRateDefinition
      • CreateMatchingRule
      • DeleteMatchingRule
      • GetMatchingRule
      • ListMatchingRules
      • UpdateMatchingRule
      • CreateBillingTag
      • DeleteBillingTag
      • GetBillingTag
      • ListBillingTags
      • UpdateBillingTag
      • ExportInvoice
    • BIReportGeneratorService
      • CreateReportJob
      • ListReportJobs
      • UpdateReportJob
      • DeleteReportJob
      • GetReportJob
      • GenerateReport
      • ListReportLogsStream
    • BusinessHoursService
      • ListBusinessHours
      • GetBusinessHours
      • SetBusinessHours
      • AddIntervalToBusinessHours
      • RemoveIntervalFromBusinessHours
      • UpdateBusinessHoursInfo
      • DeleteBusinessHours
      • EvaluateBusinessHours
    • CallMonitorService
      • GetHoldQueueStats
    • CallQueue
      • DequeuePreviewRecordOrCall
      • EnqueuePreviewRecord
      • DequeueScrubbedCallForPreviewRecord
      • ClearPreviewRecordReturnQueue
      • EnqueuePreviewDialCall
      • ClearManualDialQueue
      • ProcessManualDialCall
      • DequeueCallForManualApproval
      • EnqueueManuallyApprovedCall
      • EnqueueManuallyRejectedCall
      • RequeueManuallyApprovedCall
      • EnqueueManuallyApprovedSms
      • EnqueueManuallyRejectedSms
      • RequeueManuallyApprovedSms
      • DequeueSmsMamForManualApproval
      • DequeuePreviewRecordOrCall
      • EnqueuePreviewRecord
      • DequeueScrubbedCallForPreviewRecord
      • ClearPreviewRecordReturnQueue
      • EnqueuePreviewDialCall
      • ClearManualDialQueue
      • ProcessManualDialCall
      • DequeueCallForManualApproval
      • EnqueueManuallyApprovedCall
      • EnqueueManuallyRejectedCall
      • RequeueManuallyApprovedCall
      • EnqueueManuallyApprovedSms
      • EnqueueManuallyRejectedSms
      • RequeueManuallyApprovedSms
      • DequeueSmsMamForManualApproval
    • CBS
      • CreateServiceId
      • CreateCallbackWithDetails
      • UpdateScheduledCallbackToReady
      • UpdateScheduledCallbackToCanceled
      • GetNextScheduledCallbackWithDetails
      • UpdateScheduledCallbackToClosed
      • UpdateScheduledCallback
      • GetScheduledCallbackWithDetails
      • ListScheduledCallbacksWithDetails
      • ListScheduledCallbacksWithDetailsBySkills
    • Cfg
      • GetWebAgentConfig
      • GetWebAgentConfig
    • ClassifierFileTemplates
      • ParseFile
      • ListEvents
      • PeekList
      • UpdateFileTemplate
      • DeleteFileTemplate
      • ListFileTemplates
      • GetFileTemplate
    • Compliance
      • RuleAutoComplete
      • CheckRuleSet
      • AssignRuleSet
      • ListRuleSets
      • GetRuleSet
      • GetRuleSetByName
      • CreateRuleSet
      • RenameRuleSet
      • EnableRuleSet
      • DisableRuleSet
      • CreateScrubList
      • UpdateScrubList
      • AddScrubListEntries
      • UpdateScrubEntry
      • DeleteScrubListEntries
      • DeleteAllListEntries
      • GetScrubList
      • DeleteScrubList
      • GetDefaultRules
      • GetScrubLists
      • SearchScrubList
      • GetScrubListUploadUrl
      • ProcessScrubListUpload
      • ScrubListDownload
      • ProcessScrubListDeleteUpload
      • ScrubListDelete
      • ExportScrubList
      • PurgeScrubList
      • CreateScenario
      • UpdateScenario
      • DeleteScenario
      • RunAssignedScenarios
      • ListAllScenarios
      • ListUnassignedScenarios
      • ListAssignedRuleSets
      • ListAssignedScenarios
      • AssignScenario
      • UnassignScenario
      • EnableScenario
      • DisableScenario
      • GetFieldNames
      • GetResultDescriptions
      • CreateConsentProfile
      • CreateConsent
      • GetConsentProfile
      • GetConsent
      • GetConsentByProfileAndContent
      • GetConsentByContent
      • SearchConsentByContent
      • UpdateConsent
      • ExpireConsent
      • RevokeConsent
      • DeleteConsent
      • ProcessConsentListDeleteUpload
      • ConsentListDownload
      • EnableConsentProfile
      • DisableConsentProfile
      • ListConsentProfiles
      • GetConsentUploadUrl
      • ProcessConsentUpload
      • ExportConsentList
      • ListConsentTopics
      • GetConsentTopic
      • CreateConsentTopic
      • DeleteConsentTopic
      • UpdateConsentTopic
      • ProcessOutboundCall
      • QueryHolidays
      • GetScenario
    • ContactManager
      • GetContactList
      • ListContactEntryList
      • GetEncContactEntry
      • GetKYCEncContactEntry
      • GetKYCKeys
      • AddContactEntry
      • EditContactEntry
      • ListContactsByEntity
      • GetContactFieldType
      • ListContactActivityLog
    • Dashboards
      • CreateDashboard
      • GetDashboard
      • GetDefaultDashboard
      • ListDashboards
      • ListProductTypes
      • DeleteDashboard
      • SetDefaultDashboard
      • UpdateDashboard
      • UpdateDashboardTitleAndDescription
      • UpdateDashboardView
      • UpdateDashboardLayout
      • PublishDashboard
      • CreateApplicationDashboard
      • ListApplicationsDashboards
      • DeleteApplicationDashboard
    • DeliveryApi
      • CreateTransferConfig
      • ListTransferConfigs
      • ListTransferConfigsByCredentialID
      • UpdateTransferConfig
      • DeleteTransferConfig
      • GetTransferConfig
      • GetTransferConfigByName
      • ListHistory
      • ListHistoryByTransferConfig
      • ListCredentials
      • GetCredential
      • CreateCredential
      • DeleteCredential
      • UpdateCredential
      • CreateDeliveryDefinition
      • DeleteDeliveryDefinition
      • GetDeliveryDefinition
      • GetDeliveryDefinitionByName
      • ListDeliveryDefinitions
      • ListDeliveryDefinitionsByCredentialID
      • UpdateDeliveryDefinition
      • CreateEncryption
      • DeleteEncryption
      • GetEncryption
      • ListEncryptions
      • UpdateEncryption
      • ListSMSNumbers
      • TriggerDemoOutboundDelivery
    • ExileCertificateManagerService
      • CreateExileCertificate
      • RevokeExileCertificate
      • AssignExileConfiguration
      • UnassignExileConfiguration
      • ListExileCertificates
      • CreateExileConfiguration
      • UpdateExileConfiguration
      • DeleteExileConfiguration
      • ListExileConfigurations
    • ExplorerService
      • ListDatasourceSchemas
      • Query
      • GetSupportQuery
      • GetQueryExplain
      • GetWeeksOfData
    • FTS
      • GetUploadFileUrl
    • FtsApi
      • GetUploadFileUrl
    • GenericFinviService
      • PopAccount
    • GhostNotifierApi
      • ListNotifications
    • HuntGroupsService
      • ListHuntGroupExileLinks
      • CopyHuntGroupExileLink
      • UpdateHuntGroupExileLinks
      • ListHuntGroupAgentTriggers
      • CopyHuntGroupAgentTrigger
      • UpdateHuntGroupAgentTriggers
      • CopyHuntGroupToOrganization
      • AdminCopyHuntGroupToOrganization
      • AdminListHuntGroups
      • ListAgentScripts
      • CreateAgentClientInfoDisplayTemplate
      • UpdateAgentClientInfoDisplayTemplate
      • GetAgentClientInfoDisplayTemplate
      • ListAgentClientInfoDisplayTemplates
      • DeleteAgentClientInfoDisplayTemplate
      • AssignAgentClientInfoDisplayTemplateToHuntGroups
      • UnassignAgentClientInfoDisplayTemplateFromHuntGroups
    • IdpService
      • CreateClient
      • UpdateClient
      • DeleteClient
      • ListClients
    • Insights
      • CreateInsight
      • ListInsights
      • ListInsightsStream
      • ListOrgInsights
      • UpdateInsight
      • DeleteInsight
      • GetInsight
      • CreateCommonsInsight
      • UpdateCommonsInsight
      • DeleteCommonsInsight
      • GetVfsSchema
      • ListVfses
      • ListVfsSchemas
      • PublishInsight
      • CreateOutputConfiguration
      • ListOutputConfigurations
      • UpdateOutputConfiguration
      • DeleteOutputConfiguration
      • GetOutputConfiguration
      • SetDefaultOutputConfiguration
      • GetDefaultOutputConfiguration
    • InstantDataService
      • StreamAgentEvents
      • StreamCallerEvents
    • Integrations
      • Process
      • GetIntegrationTransaction
      • GetIntegrationTransactionReport
      • GetIntegrationTransactionReportData
      • SearchPastTransactions
      • GetAggregatedMetadata
      • GetPortalLinksByDateRange
      • CreateIntegrationConfig
      • GetIntegrationConfig
      • UpdateIntegrationConfig
      • DeleteIntegrationConfig
      • ListIntegrations
      • ListIntegrationsForOrg
      • ListIntegrationConfigNames
      • ListJourneyConfigs
      • ListNonJourneyConfigs
      • CreatePortalConfig
      • ListPortalConfigs
      • UpdatePortalConfig
      • GetPortalConfig
      • DeletePortalConfig
      • UpdatePortalLogo
      • GetPortalLogo
      • CreatePaymentPortalLinks
      • Summary
      • ListIntegrationTemplatesByConfig
      • CallEpicPatient
      • HangUpEpicPatientCall
      • GenerateEpicKeyPairs
      • PopulateIntegrationLink
      • ProcessWorkflow
      • InsertPrivateField
      • CalculateFees
      • GetIntegrationSettings
      • UpsertIntegrationSettings
      • DeliverReceipt
    • IntegrationsPublic
      • GetLinkData
      • SubmitVerification
      • SessionKeepAlive
      • GetInvoice
      • SubmitPayment
      • GetReceipt
      • ProcessWorkflow
      • GetLinkDetails
      • CalculateFees
      • DeliverReceipt
    • LabelsService
      • CreateLabel
      • GetLabel
      • UpdateLabel
      • ListLabels
      • DeleteLabel
      • AttachLabel
      • DetachLabel
      • GetLabeledEntityMap
      • AssignLabels
      • RevokeLabels
    • Learn
      • Exist
      • Content
      • ExportMany
      • SearchContent
      • ListSearchResults
      • Standalone
      • ContentEditorData
      • Update
      • StoreStaticImage
      • UploadDynamicScreenshot
      • DeleteStandalone
      • Snippet
      • DeleteLearnPages
      • CreateEditVersion
      • PublishVersion
      • ContentByVersion
      • UpdateByVersion
      • ListSearchResultsByVersion
      • ReviewFileVersions
      • ReviewVersion
      • ExportManyStream
      • ListVersions
      • ReviewVersionStream
      • DeleteVersion
      • UploadStaticImage
      • GetUpdateUrl
      • AdvancedSearch
    • Projects
      • CreateProject
      • ListProjects
      • GetProject
      • DeleteProject
      • UpdateProject
    • LMS
      • GetPublicKey
      • CreateFileTemplate
      • ListFileTemplates
      • UpdateFileTemplate
      • DeleteFileTemplate
      • GetFileTemplate
      • CreateField
      • ListFields
      • GetField
      • UpdateField
      • DeleteField
      • ListAvailableFieldsByElementId
      • ListFieldsForElement
      • ListAutocompleteFields
      • ListCampaignLinks
      • PeekList
      • GetHistory
      • CreateElement
      • ListElements
      • GetElement
      • UpdateElement
      • DeleteElement
      • CopyPipelineUpstream
      • CopyPipelineDownstream
      • ProcessElement
      • GetAvailableFields
      • ListNewEvents
      • ViewQueue
      • Autocomplete
      • GetComplianceScrubLists
      • FindFieldUsages
      • FindInvalidElements
      • CreateCollection
      • GetCollection
      • UpdateCollection
      • RetypeCollection
      • DeleteCollection
      • ListCollections
      • ResetCollection
      • AddCollectionEntry
      • DeleteCollectionEntry
      • UpdateCollectionEntry
      • StreamCollection
      • SearchCollectionsPaginated
      • GetCollectionEntries
      • CreateCjsSearchDefinition
      • GetCjsSearchDefinition
      • UpdateCjsSearchDefinition
      • DeleteCjsSearchDefinition
      • ListCjsSearchDefinitions
      • ExecuteCjsSearchDefinition
      • GetCjsSecureSearchCriteria
      • CreateCjsSecureSearchCriteria
      • UpdateCjsSecureSearchCriteria
      • SampleEndpoint
      • GetAvailableEHRFields
      • GetQueuedEventsStatusByElementId
      • ListPools
      • CreatePipelineCanvas
      • ListPipelineCanvases
      • UpdatePipelineCanvas
      • DeletePipelineCanvas
      • GetPipelineCanvas
      • GetPipelineCanvasEvents
      • DeleteFileTemplate
      • GetFileTemplate
      • ListFileTemplates
      • ParseFileTemplate
      • UpdateFileTemplate
      • ProcessList
      • StreamList
    • NewsroomAPI
      • CreateNewsArticle
      • ListNewsArticles
      • GetNewsArticleById
      • UpdateNewsArticle
      • CreatePublishedArticle
      • ListPublishedArticles
      • GetPublishedArticleById
      • UserActivity
      • GetNewsForUser
      • StoreNewsArticleImage
      • ListImagesForNewsArticle
      • UploadNewsArticleImage
      • CreateClientArticle
      • UpdateClientArticle
      • ListClientArticles
      • CreatePublishedClientArticle
      • GetPublishedClientArticleById
      • StoreClientArticleImage
      • ListImagesForClientArticle
      • UploadClientArticleImage
      • ListPublishedClientArticles
      • GetClientArticleById
    • Notifier
      • GetNotify
    • OauthService
      • GetConnectedInboxOAuthURL
    • ObservedHolidaysService
      • ListObservedHolidays
      • GetObservedHolidays
      • SetObservedHolidays
      • AddToObservedHolidays
      • RemoveObservedHolidays
      • UpdateObservedHolidaysInfo
      • DeleteObservedHolidays
      • EvaluateObservedHolidays
    • OmniApi
      • ArchiveCampaign
      • CreateCampaign
      • GetCampaignById
      • PauseCampaign
      • ResumeCampaign
      • UpdateCampaign
      • UpdateCampaignPacingSpeed
      • SendOmniMessage
      • ManagerSendOmniMessage
      • CreateDisposition
      • DeleteDisposition
      • ListDispositions
      • UpdateDisposition
      • ListCustomUnsubscribeLinks
      • CreateCustomUnsubscribeLink
      • UpdateCustomUnsubscribeLink
      • DeleteCustomUnsubscribeLink
      • ListCampaigns
      • ManagerListMessages
      • ListMessages
      • ManagerListConversations
      • ListContactLists
      • GetAvailableHeaders
      • GetOmniExchangeElements
      • GetFieldsForElement
      • ApproveTask
      • GetNextQueuedTask
      • GetTask
      • ListTasks
      • RejectTask
      • RequeueTask
      • CreateConnectedInbox
      • DeleteConnectedInboxBySid
      • GetConnectedInboxBySid
      • PerformSendgridAccountChecks
      • ListConnectedInboxes
      • TestConnectedInbox
      • UpdateConnectedInbox
      • CreateVerifiedEmail
      • DeleteVerifiedEmail
      • GetVerifiedEmailBySid
      • ListVerifiedEmails
      • ResendVerifiedEmail
      • UpdateVerifiedEmail
      • GetPendingGoogleXOAuth2Data
      • SendEmailNotification
      • SendFeedbackEmail
      • GetOmniAttachment
      • CreateTasks
      • CreateSignature
      • DeleteSignature
      • ListSignatures
      • UpdateSignature
      • SuggestResponse
      • CreateProject
      • ListProjects
      • EditProjectById
      • CloseProjectById
      • GetProjectById
      • CreateCannedMessage
      • ListCannedMessages
      • UpdateCannedMessage
      • GetCannedMessageById
      • DeleteCannedMessageById
      • CreateCannedMessageGroup
      • ListCannedMessageGroups
      • UpdateCannedMessageGroup
      • DeleteCannedMessageGroup
      • ListCannedMessagesByGroupId
      • GetCannedMessageGroupById
      • ListUserSkills
      • ListWhatsAppNumbers
      • CreateWhatsAppNumber
      • UpdateWhatsAppNumber
      • CreateManualTask
    • Org
      • RegisterOrganization
      • ConvertOrgToManual
      • UpdateOrganization
      • ArchiveOrganization
      • UnArchiveOrganization
      • ListArchivedOrganizations
      • GetOrganizationProfile
      • GetOrganizationProfileById
      • ListOrganizationDescriptions
      • ListRegionalOrganizations
      • UpdateP3OwningOrg
      • GetP3OwningOrg
      • ListOrganizationUserDescriptions
      • AdminListUserDescriptions
      • ListUserDescriptions
      • GetUserDirectory
      • GetRegions
      • GetMyUserDetails
      • GetUserDetails
      • AdminGetUserDetails
      • GetAgentUsers
      • GetAgentSettings
      • GetAgentProfileGroup
      • UpdateAgentProfileGroup
      • CreateAgentProfileGroup
      • ListAgentProfileGroups
      • DeleteAgentProfileGroup
      • AssignAgentProfileGroups
      • UpdateUser
      • UpdateMyUser
      • UpdateUserCallerId
      • CreateUser
      • CreateUserByOrgId
      • CreateDelegatedUser
      • UpdateUserPassword
      • UpdateMyUserPassword
      • UpdateUserPasswordByOrgId
      • ResetUserRequirePasswordReset
      • GetUserPasswordResetLink
      • GetMyUserPasswordResetLink
      • GetUserPasswordResetLinkByOrgId
      • GetUserEmailVerified
      • GetUserEmailVerifiedByOrgId
      • SendUserVerificationEmailByOrgId
      • SendUserVerificationEmail
      • ManualUserEmailVerificationByOrgId
      • ManualUserEmailVerification
      • GetTempUserToken
      • GetTempUserTokenByUserId
      • GetCountriesList
      • GetAdminClientPreferences
      • UpdateAdminClientPreferences
      • GetPermissions
      • RevokeAccountOwnerPermissionFromUser
      • UpdateUserDisabled
      • UpdateUserDisabledByOrgId
      • UpdateBulkUsersDisabled
      • GetOrgBillingSettingsByOrgId
      • GetOrgBillingSettings
      • SetOrgBillingSettings
      • AddOrgBillingOverride
      • RemoveOrgBillingOverride
      • GetSystemDefaultBillingRates
      • ListPermissionGroupsByOrgId
      • ListPermissionGroups
      • CreatePermissionGroup
      • UpdatePermissionGroup
      • DeletePermissionGroup
      • AssignUserToAccountOwnerPermissionGroup
      • AssignUserPermissionGroup
      • AssignUsersPermissionGroup
      • UpdateUserNeoPermissionGroups
      • RevokeUserPermissionGroup
      • RevokeUsersPermissionGroup
      • InitDefaultPermissionGroups
      • AddPermissionToAccountOwnerPermissionGroup
      • RevokePermissionToAccountOwnerPermissionGroup
      • AddPermissionToOrgDefaultGroup
      • RemovePermissionFromOrgDefaultGroup
      • GetOrgDefaultSuperUserGroup
      • ListP3PermissionGroupsByOrgId
      • ListP3PermissionGroups
      • AddUserRegion
      • RemoveUserRegion
      • CreateP3PermissionGroup
      • UpdateP3PermissionGroupByOrgId
      • UpdateP3PermissionGroup
      • DeleteP3PermissionGroup
      • AssignUsersP3PermissionGroup
      • AddLoginToUser
      • RevokeUsersP3PermissionGroup
      • GetContactPreferences
      • UpdateContactPreferences
      • GetCompliancePreferences
      • UpdateCompliancePreferences
      • GetAgentPreferences
      • UpdateAgentPreferences
      • GetOrganizationPreferences
      • UpdateOrganizationPreferences
      • GetSchedulePreferences
      • UpdateSchedulePreferences
      • GetBusinessPreferences
      • UpdateBusinessPreferences
      • GetEndOfDayPreferences
      • UpdateEndOfDayPreferences
      • GetReportFilterPreferences
      • UpdateReportFilterPreferences
      • GetPhonePreferences
      • UpdatePhonePreferences
      • GetDashboardGeneralPreferences
      • UpdateDashboardGeneralPreferences
      • GetWebhookPreferences
      • UpdateWebhookPreferences
      • GetBroadcastPreferences
      • UpdateBroadcastPreferences
      • GetAuthenticationPreferences
      • UpdateAuthenticationPreferences
      • GetRecordingPreferences
      • UpdateRecordingPreferences
      • GetDashboardQueuePreferences
      • UpdateDashboardQueuePreferences
      • GetAgentQuickViewPreferences
      • GetVoiceAnalyticsPreferences
      • UpdateVoiceAnalyticsPreferences
      • UpdateVoiceAnalyticsPreferencesEnabled
      • GetScorecardsPreferences
      • UpdateScorecardsPreferences
      • GetEmailSmsPreferences
      • UpdateEmailSmsPreferences
      • EditAgentQuickViewPreferences
      • EditBackofficeThemePreference
      • GetBackofficeThemePreference
      • AcceptLinkbackRecordingTerms
      • LinkbackUpdateBroadcastTemplates
      • RecordEmailUnsubscribeAcknowledgement
      • ClearEmailUnsubscribeAcknowledgement
      • CreateWebLinkTemplate
      • ListWebLinkTemplates
      • GetWebLinkTemplate
      • UpdateWebLinkTemplate
      • DeleteWebLinkTemplate
      • CreateAgentTriggerTemplate
      • ListAgentTriggerTemplates
      • GetAgentTriggerTemplate
      • UpdateAgentTriggerTemplate
      • DeleteAgentTriggerTemplate
      • CreateClientInfoDisplayTemplate
      • ListClientInfoDisplayTemplates
      • UpdateClientInfoDisplayTemplate
      • DeleteClientInfoDisplayTemplate
      • GetClientInfoDisplayTemplate
      • ListAgentPauseCodes
      • CreateAgentPauseCode
      • UpdateAgentPauseCode
      • DeleteAgentPauseCode
      • ListCustomReportFilters
      • CreateCustomReportFilter
      • UpdateCustomReportFilter
      • DeleteCustomReportFilter
      • ListAgentResponseGroups
      • ListLastTemplateElements
      • ListQueueConfigsByOrgId
      • DeleteQueueConfig
      • GetQueueConfig
      • CreateQueueConfig
      • UpdateQueueConfig
      • CopyQueueConfig
      • GetAllQueueConfigSounds
      • GetQueueConfigSound
      • SetQueueConfigSound
      • SetAllQueueConfigSoundsFromSource
      • GetUserBlocked
      • UnblockUser
      • ListP3UnMigratedUsers
      • MigrateP3User
      • UpdateP3UserName
      • ListOwnedUsers
      • ListOwnedOrgsByOrgId
      • ListOwnedOrgs
      • RemoveLoginStrikes
      • RemoveUserLoginStrikes
      • ListLoginHistory
      • UpdateP3UserSids
      • CreateAuthConnection
      • GetAuthConnectionSettings
      • UpdateAuthConnectionSettings
      • DeleteAuthConnection
      • GetUserSubscription
      • GetMyUserSubscription
      • AddUserSubscription
      • AddMyUserSubscription
      • RemoveUserSubscription
      • RemoveMyUserSubscription
      • UpdateUserSubscription
      • UpdateMyUserSubscription
      • ListUserSubscriptions
      • ListMyUserSubscriptions
      • ListOrgSubscriptions
      • GetSystemEnvironmentDetails
      • ListAgentStatisticsTemplates
      • CreateAgentStatisticsTemplate
      • UpdateAgentStatisticsTemplate
      • DeleteAgentStatisticsTemplate
      • CreateOrganization
      • GetOrganization
      • GetOrganizationById
      • UpdateOrganization
      • ArchiveOrganization
      • UnArchiveOrganization
      • ListAllOrganizationsGlobally
      • ListOrganizationsByRegion
      • ListArchivedOrganizations
      • ConvertOrgToManual
      • ListOwnedOrgs
      • GetOrganizationPreferences
      • UpdateOrganizationPreferences
      • GetAgentPreferences
      • UpdateAgentPreferences
      • GetContactPreferences
      • UpdateContactPreferences
      • GetAuthenticationPreferences
      • UpdateAuthenticationPreferences
      • GetWebhookPreferences
      • UpdateWebhookPreferences
      • GetDashboardGeneralPreferences
      • UpdateDashboardGeneralPreferences
      • GetDashboardQueuePreferences
      • UpdateDashboardQueuePreferences
      • GetPhonePreferences
      • UpdatePhonePreferences
      • GetCompliancePreferences
      • UpdateCompliancePreferences
      • GetBroadcastPreferences
      • UpdateBroadcastPreferences
      • GetSchedulePreferences
      • UpdateSchedulePreferences
      • GetEmailSmsPreferences
      • UpdateEmailSmsPreferences
      • GetBusinessPreferences
      • UpdateBusinessPreferences
      • UpdateAdminBusinessPreferences
      • GetScorecardsPreferences
      • UpdateScorecardsPreferences
      • GetVoiceAnalyticsPreferences
      • ListVoiceAnalyticsPreferences
      • UpdateVoiceAnalyticsPreferences
      • GetEndOfDayPreferences
      • UpdateEndOfDayPreferences
      • GetReportFilterPreferences
      • UpdateReportFilterPreferences
      • GetRecordingPreferences
      • UpdateRecordingPreferences
      • GetAdminClientPreferences
      • UpdateAdminClientPreferences
      • AcceptLinkbackRecordingTerms
      • LinkbackUpdateBroadcastTemplates
      • RecordEmailUnsubscribeAcknowledgement
      • ClearEmailUnsubscribeAcknowledgement
      • ListBusinessHours
      • GetBusinessHours
      • SetBusinessHours
      • AddIntervalToBusinessHours
      • RemoveIntervalFromBusinessHours
      • UpdateBusinessHoursInfo
      • DeleteBusinessHours
      • EvaluateBusinessHours
      • CreateUser
      • CreateDelegatedUser
      • GetMyUser
      • GetUser
      • GetUserByOrgId
      • ListAgents
      • ListPublicUsers
      • ListUsers
      • ListUsersByOrgId
      • ListUsersByRegion
      • UpdateMyUser
      • UpdateUser
      • UpdateUserLabels
      • UpdateUserCallerId
      • UpdateUserDisabled
      • UpdateUserDisabledByOrgId
      • GetMyUserPasswordResetLink
      • GetUserPasswordResetLink
      • GetUserPasswordResetLinkByOrgId
      • CreatePasswordResetLink
      • CreatePasswordResetLinkByOrgId
      • GetUserLoginInfo
      • GetUserEmailVerified
      • GetUserEmailVerifiedByOrgId
      • ResetMyPassword
      • ResetUserPassword
      • ResetUserPasswordByOrgId
      • SendUserEmailVerification
      • SendUserEmailVerificationByOrgId
      • SendPasswordReset
      • SendPasswordResetByOrgId
      • GetUserSessionData
      • GetAgentProfileGroup
      • ListAgentProfileGroups
      • UpdateAgentProfileGroup
      • CreateAgentProfileGroup
      • DeleteAgentProfileGroup
      • AssignAgentProfileGroups
      • AddUserSubscription
      • AddUserSubscriptionByUserId
      • GetUserSubscription
      • GetUserSubscriptionByUserId
      • UpdateUserSubscription
      • UpdateUserSubscriptionByUserId
      • RemoveUserSubscription
      • RemoveUserSubscriptionByUserId
      • ListUserSubscriptions
      • ListUserSubscriptionsByUserId
      • ListOrgSubscriptions
      • CreateAuthToken
      • CreateAuthTokenByUserId
      • ListAuthTokens
      • ListAuthTokensByUserId
      • SetAuthTokenExpiration
      • SetAuthTokenExpirationByUserId
      • DeleteAuthToken
      • DeleteAuthTokenByUserId
      • GetHuntGroupSettings
      • UpdateHuntGroupSettings
      • CreateHuntGroup
      • UpdateHuntGroupGeneralDetails
      • DeleteHuntGroup
      • GetHuntGroupDetails
      • ListCallerIdBuckets
      • GetDataDipTemplate
      • ListDataDipTemplates
      • CreateDataDipTemplate
      • UpdateDataDipTemplate
      • DeleteDataDipTemplate
      • CopyDataDipTemplate
      • CopyDataDipTemplateToOrganization
      • ListBroadcastTemplateGeneralDetails
      • ListAgentResponseAutoRules
      • CreateAgentResponseAutoRules
      • UpdateAgentResponseAutoRules
      • DeleteAgentResponseAutoRules
      • ListHuntGroupWebLinks
      • CopyHuntGroupWebLink
      • UpdateHuntGroupWebLinks
      • ListHuntGroupIntegrationLinks
      • CopyHuntGroupIntegrationLink
      • UpdateHuntGroupIntegrationLinks
      • GetHuntGroupClientInfoDisplayTemplate
      • CreateHuntGroupClientInfoDisplayTemplate
      • UpdateHuntGroupClientInfoDisplayTemplate
      • DeleteHuntGroupClientInfoDisplayTemplate
      • CopyHuntGroupClientInfoDisplayTemplate
      • CreateCampaignClientInfoDisplayTemplate
      • ListHuntGroupsWithClientInfoTemplateData
      • ListAgentTriggers
      • CopyAgentTrigger
      • UpdateAgentTriggers
      • ListHuntGroupScripts
      • ListOrgHuntGroupScripts
      • GetHuntGroupScript
      • CreateHuntGroupScript
      • UpdateHuntGroupScript
      • DeleteHuntGroupScript
      • AssignScriptToHuntGroups
      • UnassignScriptFromHuntGroups
      • CreateTrust
      • AcceptTrust
      • RejectTrust
      • GetTrust
      • ListIncomingTrusts
      • ListGivenTrusts
      • ListAssignableTrusts
      • DeleteTrust
      • AssignTrust
      • UnassignTrust
      • CreateLabel
      • DeleteLabel
      • ListLabels
      • GetLabel
      • UpdateLabel
      • AssignLabel
      • UnassignLabel
      • GetAssignmentCounts
      • GetAssignableLabels
      • GetPermissions
      • GetUserPermissions
      • CreatePermissionGroup
      • UpdatePermissionGroup
      • DeletePermissionGroup
      • ListPermissionGroups
      • ListPermissionGroupsByOrgId
      • AssignUsersPermissionGroup
      • RevokeUsersPermissionGroup
      • AssignLabels
      • RevokeLabels
      • AssignAccountOwnerPermissionToUser
      • RevokeAccountOwnerPermissionFromUser
      • InitDefaultPermissionGroups
      • GetAccountOwnerGroup
      • GetLicenses
      • GetOrgLicenses
      • UpdateLicenses
      • RemovePermissionFromAllPermissionGroups
      • ListP3PermissionGroups
      • ListP3PermissionGroupsByOrgId
      • CreateP3PermissionGroup
      • UpdateP3PermissionGroup
      • UpdateP3PermissionGroupByOrgId
      • DeleteP3PermissionGroup
      • AssignUsersP3PermissionGroup
      • RevokeUsersP3PermissionGroup
      • RefreshMfaLockout
      • RefreshMfaLockoutByOrgId
      • SetMfaType
      • SetMyMfaType
      • EnableUserMfa
      • EnableMyUserMfa
      • GetUserMfaInfo
      • GetMyUserMfaInfo
      • GetMyAllowedMfaMethods
      • GenerateTOTPSecret
      • VerifyTOTPCode
      • CreateBusinessHours
      • UpdateBusinessHours
      • CreateCertificateInfo
      • DeleteCertificateInfo
      • RevokeCertificateInfo
      • ListCertificateInfo
      • AddGroupedUserIPRestrictions
      • RemoveGroupedUserIPRestrictions
      • ListUsersAllowedIps
      • ListResponseEvaluators
      • GetResponseEvaluator
      • CreateResponseEvaluator
      • UpdateResponseEvaluator
      • DeleteResponseEvaluator
    • OrgLegacy
      • RegisterOrganization
    • P3Api
      • GetAgentHuntGroup
      • GetAgentSession
      • GetAgentSkills
      • CreateAgentSkill
      • UpdateAgentSkill
      • DeleteAgentSkill
      • ListAgentSkills
      • ListSkillsForCurrentAgent
      • ListSkills
      • UpdateAgentSkills
      • GetCurrentAgent
      • GetClientInfoData
      • GetClientInfoDisplayTemplate
      • ListAgentStatisticsData
      • ListPBXExtensions
      • ListAgentExtensions
      • ListHuntGroupExtensions
      • CreateExtension
      • DeleteExtension
      • UpdateExtension
      • UpdatePBXExtension
      • CreateDNCLNumbers
      • GetScriptOrResponses
      • GetHuntGroupAgentSettings
      • ListHuntGroupWebLinks
      • GetHuntGroupPauseCodes
      • ListAgentCallHistory
      • ListClientPhoneBookEntries
      • ListHuntGroupPhoneBookEntries
      • CreatePhoneBookEntry
      • UpdatePhoneBookEntry
      • DeletePhoneBookEntry
      • ListPhoneBooks
      • ListAgentTriggers
      • GetCampaignCompletionStatus
      • GetLostPeerInfo
      • GetDispositionKeys
      • GetReadyAgents
      • ListAgentQueueAndOnHoldCallData
      • SaveAgentCallResponses
      • ListAgentTransferOptions
      • UpdateAgentCallResponseValue
      • GetIntercomPeerInfo
      • ListOrgResponseEvaluators
      • GetQueueConfigurationOptionsArray
      • GetConditionalDNCLRules
      • ManualDialStart
      • ListExtendedCallHistory
      • ListWhiteListPhoneBooks
      • DownloadCallRecording
      • DownloadCallRecordings
      • PlacePreviewDialCall
      • CancelPreviewDialCall
      • UpdateTaskStatus
      • ListCallbackRoutingAgents
      • ListCallbackRoutingSkills
      • HandleRecordingDelay
      • UpdateAgentAssignedHuntGroup
      • GetCallData
      • ListHuntGroups
      • ListReassignmentHuntGroups
      • GetOrgAgentSettings
      • ListCallerIdsFromBucket
      • SaveLastCallResponse
      • ListAgentCallLogsByCallSidAndType
      • ListAgentCallResponseValues
      • GetContactSchemaByContactGroup
      • ListContactGroupDetailsByClientSid
      • GetContactGroupDetails
      • GetContactGroupSize
      • CreateContactFieldDescription
      • UpdateContactFieldDescription
      • DeleteContactFieldDescription
      • ListContactFieldDescriptions
      • ListContactFieldDescriptionsByCGSid
      • ListContactImportTemplates
      • UpdatePreviewRecordToFinished
      • UpdateAgentHuntGroup
      • MultiAgentHuntGroupAssignment
      • GetAgentProfile
      • RecalculateBilling
      • ListOutboundBroadcastTemplateData
      • MultiAgentSkillAssignment
      • MultiAgentSkillUnassignment
      • ListMAMAgentHuntGroupsByClientSid
      • ListTtsVoices
      • CreateTtsVoice
      • DeleteTtsVoice
      • ListCustomDataKeys
      • CreateCustomDataKey
      • DeleteCustomDataKey
      • UpdateCustomDataKey
      • GetActivityLogHistory
      • ListTableTemplateProperties
      • ListAgentSkillsFilters
      • ListScheduleRules
      • ListCustomReportFilters
      • ListSmsNumbers
      • GetMailMerge
      • ListDistinctPauseCodes
      • GetAgentHuntGroup
      • GetAgentSession
      • GetAgentSkills
      • CreateAgentSkill
      • UpdateAgentSkill
      • DeleteAgentSkill
      • ListSkillsForCurrentAgent
      • ListSkills
      • UpdateAgentSkills
      • GetCurrentAgent
      • GetClientInfoData
      • GetClientInfoDisplayTemplate
      • ListAgentStatisticsData
      • ListPBXExtensions
      • ListAgentExtensions
      • ListHuntGroupExtensions
      • CreateExtension
      • DeleteExtension
      • UpdateExtension
      • UpdatePBXExtension
      • CreateDNCLNumbers
      • GetScriptOrResponses
      • GetHuntGroupAgentSettings
      • ListHuntGroupWebLinks
      • GetHuntGroupPauseCodes
      • ListAgentCallHistory
      • ListClientPhoneBookEntries
      • ListHuntGroupPhoneBookEntries
      • CreatePhoneBookEntry
      • UpdatePhoneBookEntry
      • DeletePhoneBookEntry
      • ListPhoneBooks
      • ListAgentTriggers
      • GetCampaignCompletionStatus
      • GetLostPeerInfo
      • GetDispositionKeys
      • GetReadyAgents
      • ListAgentQueueAndOnHoldCallData
      • SaveAgentCallResponses
      • ListAgentTransferOptions
      • UpdateAgentCallResponseValue
      • GetIntercomPeerInfo
      • ListOrgResponseEvaluators
      • GetQueueConfigurationOptionsArray
      • GetConditionalDNCLRules
      • ManualDialStart
      • GetExtendedCallHistories
      • ListWhiteListPhoneBooks
      • DownloadCallRecording
      • DownloadCallRecordings
      • PlacePreviewDialCall
      • CancelPreviewDialCall
      • UpdateTaskStatus
      • ListCallbackRoutingAgents
      • ListCallbackRoutingSkills
      • HandleRecordingDelay
      • UpdateAgentAssignedHuntGroup
      • GetCallData
      • ListHuntGroups
      • ListReassignmentHuntGroups
      • GetOrgAgentSettings
      • ListCallerIdsFromBucket
      • SaveLastCallResponse
      • ListAgentCallLogsByCallSidAndType
      • ListAgentCallResponseValues
      • GetContactSchemaByContactGroup
      • ListContactGroupDetailsByClientSid
      • GetContactGroupDetails
      • GetContactGroupSize
      • CreateContactFieldDescription
      • DeleteContactFieldDescription
      • ListContactFieldDescriptions
      • ListContactFieldDescriptionsByCGSid
      • ListContactImportTemplates
      • UpdatePreviewRecordToFinished
      • UpdateAgentHuntGroup
      • MultiAgentHuntGroupAssignment
      • GetAgentProfile
      • RecalculateBilling
      • ListOutboundBroadcastTemplateData
      • MultiAgentSkillAssignment
      • MultiAgentSkillUnassignment
      • ListMAMAgentHuntGroupsByClientSid
      • ListTtsVoices
      • CreateTtsVoice
      • DeleteTtsVoice
      • ListCustomDataKeys
      • CreateCustomDataKey
      • DeleteCustomDataKey
      • UpdateCustomDataKey
      • GetActivityLogHistories
      • ListTableTemplateProperties
      • ListAgentSkillsFilters
      • ListScheduleRules
      • ListCustomReportFilters
      • ListSmsNumbers
    • PBXService
      • QueryPbxUsers
      • QueryRingGroups
      • UpdatePbxUser
      • UpdateRingGroup
      • CreateRingGroup
      • DeleteRingGroup
      • AssignRandomExtension
      • ListPBXUsers
      • GetPBXUser
      • ListRingGroups
      • ListRingGroupsBySipId
      • GetRingGroup
      • GetSIPAccount
      • GetSIPAccountByUserId
      • GetSIPCredentials
      • ListSIPAccounts
      • ListSIPAccountsByRingGroupId
      • UpdateSIPAccount
      • UpdateRingGroup
      • CreateRingGroup
      • DeleteRingGroup
      • AssignRandomExtension
    • PortalManagerApi
      • UpsertPortalConfig
      • ListPortalConfigs
      • GetPortalConfig
      • DeletePortalConfig
      • UpdatePortalConfigLogo
      • GetPortalConfigLogo
      • ListPortalLinks
      • GetPortalLink
      • DeletePortalLink
      • CreatePortalLinks
      • UpsertPortal
      • GetPortal
      • DeletePortal
      • ListPortals
      • ListDetailedPortals
      • GetDetailedPortal
      • UpsertPluginInstance
      • GetPluginInstance
      • DeletePluginInstance
      • ClonePluginInstance
      • ListPluginInstance
      • ListFlowFieldNames
      • ListAvailableVerificationFields
      • ListAvailablePaymentFields
      • ListPortalTypes
      • ListPortalWorkflows
      • ListAllActionDefinitions
      • ListPluginsByMethod
    • Scorecards
      • CreateScorecard
      • ListScorecards
      • UpdateScorecard
      • DeleteScorecard
      • GetScorecard
      • CreateQuestion
      • ListQuestions
      • UpdateQuestion
      • DeleteQuestion
      • GetQuestion
      • BulkCreateQuestions
      • CreateCategory
      • ListCategories
      • UpdateCategory
      • DeleteCategory
      • GetCategory
      • CreateScorecardQuestion
      • UpdateScorecardQuestion
      • DeleteScorecardQuestion
      • GetScorecardQuestion
      • CreateSection
      • ListSections
      • UpdateSection
      • GetSection
      • DeleteSection
      • CreateQuestionCategory
      • DeleteQuestionCategory
      • CreateEvaluation
      • DeleteEvaluation
      • ScoreEvaluation
      • UpdateEvaluation
      • GetEvaluation
      • ListEvaluations
      • CreateEvaluationQuestion
      • UpdateEvaluationQuestion
      • DeleteEvaluationQuestion
      • SampleCallsByCategory
      • SampleAgentConversations
      • CreateAutoQuestion
      • UpdateAutoQuestion
      • DeleteAutoQuestion
      • GetAutoQuestion
      • GetAutoEvaluation
      • ListAutoEvaluations
      • StreamAutoEvaluations
      • DeleteAutoEvaluation
      • PreviewEvaluationScore
      • RestoreEvaluation
      • CreateSmartQuestion
      • UpdateSmartQuestion
      • DeleteSmartQuestion
      • ListSmartEvaluations
      • DeleteSmartEvaluation
      • GetSmartEvaluation
    • ScorecardsSupport
      • ListEvaluationsByOrgId
      • ListAutoEvaluationsByOrgId
      • BulkDeleteEvaluations
      • BulkDeleteAutoEvaluations
      • DeleteEvaluationByOrgId
      • DeleteAutoEvaluationByOrgId
      • ListScorecardsByOrgId
      • ListCategoriesByOrgId
    • Sds
      • GetAgentResponseData
      • GetCall
      • UpdateAgentResponseData
      • UpdateVoicemailBox
    • Sentinel
      • SendEvents
      • SendEvents
    • SkillsService
      • CreateSkillGroup
      • ListSkillGroups
      • UpdateSkillGroup
      • GetSkillGroup
      • DeleteSkillGroup
      • RemoveSkillFromAllGroups
      • AssignSkillGroups
      • UpdateUsersOnSkillGroup
      • RevokeSkillGroups
      • GetUserSkillGroups
      • GetUserSkills
      • GetSkillGroupMembers
      • ListSkillGroupsMembers
      • GetAgentSkills
      • ListSkillsForCurrentAgent
      • ListAssignedSkillGroups
      • AssignOwnSkillGroups
      • RevokeOwnSkillGroups
    • SmsApi
      • ListSmsTemplates
      • CreateSmsTemplate
      • UpdateSmsTemplate
      • DeleteSmsTemplate
      • GetSmsTemplateBySid
      • ListSmsIntentTemplates
      • CreateSmsIntentTemplate
      • UpdateSmsIntentTemplate
      • DeleteSmsIntentTemplate
      • GetSmsIntentTemplateBySid
      • ListSmsSourceNumbers
      • CreateSmsSourceNumber
      • UpdateSmsSourceNumber
      • DeleteSmsSourceNumber
      • GetSmsSourceNumberBySid
      • SendSmsNotification
      • ListSmsGroupByFilters
      • ListSmsGroupsByGroupSids
      • ListSmsTasksByGroupSids
      • ListSmsGroupByFiltersForAudit
      • ListSmsGroupsByGroupSidsForAudit
      • ListSmsTasksByGroupSidsForAudit
      • ListSmsTasksWithDetailedStatus
      • UpdateSmsGroupStatus
      • UpdateSmsGroupSendsPerMinute
      • UpdateSmsGroupScheduleTimes
      • ScheduleSms
      • ResendUnconnectedSms
      • SmsActivitySearch
      • CreateInboundSmsTemplate
      • UpdateInboundSmsTemplate
      • DeleteInboundSmsTemplate
      • ListInboundSmsTemplates
      • GetInboundSmsTemplateById
      • CreateInboundSmsGroup
      • UpdateInboundSmsGroup
      • DeleteInboundSmsGroup
      • ListInboundSmsGroups
      • ListActiveInboundSmsGroups
      • ListInboundSmsGroupByFilters
      • GetInboundSmsGroupById
      • ListInboundSmsGroupsByGroupIds
      • StopInboundSmsGroup
      • ScheduleInboundSms
      • CreateSmsConversation
      • UpdateSmsConversation
      • DeleteSmsConversation
      • ListSmsConversations
      • GetSmsConversationById
      • GetSmsMessage
      • CreateSmsConversationAudit
      • ListSmsConversationAudits
      • GetSmsConversationAuditById
      • CreateSmsConversationAssignedAgent
      • ListSmsConversationAssignedAgents
      • GetSmsConversationAssignedAgentById
      • ListInboundSmsTasksByGroupIds
      • StopAllOutboundSmsGroups
      • StopAllInboundSmsGroups
    • Soundboard
      • GetSoundboardFile
      • CreateSoundboard
      • ListSoundboards
      • UpdateSoundboard
      • DeleteSoundboard
    • Srec
      • ListScreenRecordings
      • GetScreenRecordingURL
      • DeleteScreenRecording
    • TasksService
      • CancelTasks
      • BulkCancelTasks
    • Tickets
      • CreateTicket
      • EditTicket
      • ListTickets
      • AssignTicket
      • CloseTicket
      • ViewTicket
      • CreateComment
      • EnableProject
      • ListEnabledProjects
      • CreateSLA
      • ListSLA
      • UpdateSLA
      • ListSLACondition
      • ReplyComment
      • ListTicketAuditLog
      • AssignSelf
      • EditMaskTicket
      • ListAllocatedTickets
      • ListAvailableAgentTickets
      • ListAgentTickets
      • ListSkills
      • ListUsers
      • CloseTicketAction
      • AssignTicketAction
      • CreateTicketAction
      • ChangeTicketStatus
      • CreateTicketTemplate
      • EditTicketTemplate
      • ListTicketTemplate
      • AssignTicketTemplate
      • GetAllActionType
      • GetPhoneNumberType
      • AddEntityRef
      • ListTicketsByEntityRef
      • ListEntityRefsByTicket
      • CreateCustomField
      • EditCustomField
      • ListCustomFields
    • TranslationsService
      • TranslateTemplate
      • ListTranslations
      • ListLanguages
      • ListContexts
      • CreateTranslation
      • UpdateTranslation
      • TriggerLLMTranslation
      • TriggerLLMTranslations
      • SetSystemMessage
      • GetSystemMessage
      • TestSystemMessage
      • EnableContext
      • DisableContext
      • DeleteTranslationsByTemplate
      • BulkDeleteTranslations
    • TrustsService
      • CreateTrust
      • AcceptTrust
      • RejectTrust
      • GetTrust
      • ListIncomingTrusts
      • ListGivenTrusts
      • ListAssignableTrusts
      • DeleteTrust
      • AssignTrust
      • UnassignTrust
    • UsersService
      • CreateUser
        POST
      • CreateDelegatedUser
        POST
      • GetMyUser
        POST
      • GetUser
        POST
      • GetUserByOrgId
        POST
      • ListAgents
        POST
      • ListPublicUsers
        POST
      • ListUsers
        POST
      • ListUsersByOrgId
        POST
      • ListUsersByRegion
        POST
      • UpdateMyUser
        POST
      • UpdateUser
        POST
      • UpdateUserLabels
        POST
      • UpdateUserCallerId
        POST
      • UpdateUserDisabled
        POST
      • UpdateUserDisabledByOrgId
        POST
      • GetMyUserPasswordResetLink
        POST
      • GetUserPasswordResetLink
        POST
      • GetUserPasswordResetLinkByOrgId
        POST
      • CreatePasswordResetLink
        POST
      • CreatePasswordResetLinkByOrgId
        POST
      • GetUserLoginInfo
        POST
      • GetUserEmailVerified
        POST
      • GetUserEmailVerifiedByOrgId
        POST
      • ResetMyPassword
        POST
      • ResetUserPassword
        POST
      • ResetUserPasswordByOrgId
        POST
      • SendUserEmailVerification
        POST
      • SendUserEmailVerificationByOrgId
        POST
      • SendPasswordReset
        POST
      • SendPasswordResetByOrgId
        POST
      • GetUserSessionData
        POST
      • GetAgentProfileGroup
        POST
      • ListAgentProfileGroups
        POST
      • UpdateAgentProfileGroup
        POST
      • CreateAgentProfileGroup
        POST
      • DeleteAgentProfileGroup
        POST
      • AssignAgentProfileGroups
        POST
      • AddUserSubscription
        POST
      • AddUserSubscriptionByUserId
        POST
      • GetUserSubscription
        POST
      • GetUserSubscriptionByUserId
        POST
      • UpdateUserSubscription
        POST
      • UpdateUserSubscriptionByUserId
        POST
      • RemoveUserSubscription
        POST
      • RemoveUserSubscriptionByUserId
        POST
      • ListUserSubscriptions
        POST
      • ListUserSubscriptionsByUserId
        POST
      • ListOrgSubscriptions
        POST
      • CreateAuthToken
        POST
      • CreateAuthTokenByUserId
        POST
      • ListAuthTokens
        POST
      • ListAuthTokensByUserId
        POST
      • SetAuthTokenExpiration
        POST
      • SetAuthTokenExpirationByUserId
        POST
      • DeleteAuthToken
        POST
      • DeleteAuthTokenByUserId
        POST
      • RefreshMfaLockout
        POST
      • RefreshMfaLockoutByOrgId
        POST
      • SetMfaType
        POST
      • SetMyMfaType
        POST
      • EnableUserMfa
        POST
      • EnableMyUserMfa
        POST
      • GetUserMfaInfo
        POST
      • GetMyUserMfaInfo
        POST
      • AddGroupedUserIPRestrictions
        POST
      • RemoveGroupedUserIPRestrictions
        POST
      • ListUsersAllowedIps
        POST
    • Vanalytics
      • Audit
      • GetRecordingUrl
      • ListBillingSpan
      • Search
      • ListTranscriptGroupNames
      • BulkDeleteTranscripts
      • BulkRestoreTranscripts
      • ListAgentResponseValues
      • GetTranscriptSummary
      • CreateFilter
      • ListFilters
      • UpdateFilter
      • DeleteFilter
      • GetFilter
      • GetFlag
      • CreateFlag
      • ListFlags
      • UpdateFlag
      • DeleteFlag
      • CreateFlagReview
      • BulkCreateFlagReview
      • ListFlagReviews
      • CreateFlagTranscript
      • SearchFlagTranscripts
      • CreateFlagFilter
      • ListFlagFilters
      • DeleteFlagFilter
      • ListFlagSnapshots
      • ListFlagTranscriptFilters
      • CreateCorrection
      • GetCorrection
      • DeleteCorrection
      • ListCorrections
      • UpdateCorrection
      • Audit
      • GetRecordingUrl
      • ListBillingSpan
      • SearchTranscripts
      • BulkDeleteTranscripts
      • BulkRestoreTranscripts
      • ListTranscriptGroupNames
      • ListAgentResponseValues
      • GetTranscriptSummary
      • CreateFilter
      • ListFilters
      • UpdateFilter
      • DeleteFilter
      • GetFilter
      • ListFlagTranscriptFilters
      • ListFlagFilters
      • GetFlag
      • CreateFlag
      • ListFlags
      • UpdateFlag
      • DeleteFlag
      • CreateFlagReview
      • BulkCreateFlagReview
      • ListFlagReviews
      • CreateFlagTranscript
      • ListFlagSnapshots
      • CreateCorrection
      • GetCorrection
      • DeleteCorrection
      • ListCorrections
      • UpdateCorrection
    • VanalyticsSupport
      • DeleteFlagTranscript
      • SearchByOrgId
    • Vmds
      • GetVoicemailMetadata
      • GetVoicemailMessageCount
      • DeleteVoicemail
      • DeleteGreeting
      • UpdateUploadName
      • UpdateVoicemailFlagRead
      • DownloadMessage
      • DownloadMessages
      • DownloadGreetingForExtension
      • DownloadGreeting
      • GetUploadGreetingUrl
      • ProcessGreetingUpload
      • UpdateGreetingForExtension
      • ListAvailableGreetings
    • VmdsService
      • DownloadSpecifiedMessages
    • WFM
      • PerformInitialClientSetup
      • CreateInitialDemoActivities
      • ListSkillProfiles
      • UpdateSkillProfile
      • UpdateSkillProfileProficiencies
      • GetSkillProfile
      • ResyncSkillProfiles
      • GetLastSkillProfileResyncDate
      • UpsertForecastingParameters
      • GetForecastingParameters
      • GetClientHistoryCacheInfo
      • ListHistoricalData
      • UpsertHistoricalDataDelta
      • UpsertHistoricalDataDeltas
      • ListSkills
      • BuildCallProfileTemplateForSkillProfile
      • BuildCallProfileTemplate
      • CreateInactiveSkillProfileMapping
      • GetAvailableRegressionForecasterModelTypes
      • DisconnectInactiveSkillProfileMapping
      • CreateSkillProfileGroup
      • UpdateSkillProfileGroup
      • ListSkillProfileGroups
      • UpdateSkillProfileGroupAssociations
      • DeleteHistoricalDataDeltas
      • ListTopSkillProfiles
      • GetSkillProfilesCount
      • BuildProfileForecastByInterval
      • BuildProfileForecastByIntervalWithStats
      • UpsertProfileForecast
      • CreateCallProfileTemplate
      • DeleteCallProfileTemplate
      • CreateRegressionTemplate
      • DeleteRegressionTemplate
      • ListRegressionTemplates
      • ListForecastIntervalsForSkillProfile
      • ListForecastIntervals
      • ListForecastIntervalsV2
      • BuildRegressionForecastByInterval
      • BuildRegressionForecastByIntervalWithStats
      • ListCallProfileTemplates
      • UpsertRegressionForecast
      • UpsertForecastDataDelta
      • UpsertForecastDataDeltas
      • DeleteForecastIntervals
      • ListHistoricalDataForAllSkillProfiles
      • BuildDOWAndMOYProfiles
      • CalculateTrainingDataAveragesForSkillProfile
      • UpdateSkillProfileAveragesUsingHistoricalData
      • UpdateCallCenterNode
      • CreateClientNode
      • UpdateClientNode
      • CreateLocationNode
      • UpdateLocationNode
      • CreateProgramNode
      • UpdateProgramNode
      • ListProgramNodesBySid
      • CreateConstraintRule
      • UpdateConstraintRule
      • DeleteConstraintRule
      • CreateNonSkillActivity
      • UpdateNonSkillActivity
      • ListNonSkillActivities
      • ListNonSkillActivityAssociations
      • ListCandidateSchedulingActivities
      • ListSchedulingActivities
      • GetOnCallSchedulingActivity
      • CreateSchedulingActivityPauseCodes
      • DeleteSchedulingActivityPauseCodes
      • ListPatternsForSchedulingActivityClassifications
      • GetTimeOffSchedulingActivity
      • CreateAgentGroup
      • ListAgentScheduleGroups
      • UpdateAgentGroup
      • CreateUnassignedWFMAgent
      • UpdateWFMAgent
      • ListAllWFMAgents
      • ListCandidateWFMAgents
      • ListUngroupedWFMAgents
      • ListWFMAgentSids
      • ListUnassignedWFMAgents
      • ListWFMAgentsAssociatedWithAgentGroup
      • CreateWFMAgentMemberships
      • CopyWFMAgentMemberships
      • DeleteWFMAgentMemberships
      • DeleteWFMAgentsMemberships
      • RemoveAgentFromFutureShifts
      • BuildAgentDiagnostics
      • CreateShiftTemplate
      • UpdateShiftTemplate
      • ListShiftTemplatesBySids
      • BuildShiftTemplateDiagnostics
      • CreatePlacementRule
      • UpdatePlacementRule
      • DeletePlacementRule
      • CreateOpenTimesPattern
      • UpdateOpenTimesPattern
      • DeleteOpenTimesPattern
      • GetOpenTimesBitmaps
      • ListOpenDateRangesForNodeOpenTimesBitmaps
      • CreateAgentAvailabilityPattern
      • UpdateAgentAvailabilityPattern
      • DeleteAgentAvailabilityPattern
      • GetAvailabilityBitmaps
      • UpsertNonSkillActivityAssociation
      • CreateSkillProficiencies
      • UpdateSkillProficiencies
      • DeleteSkillProficiency
      • CopyScenario
      • CreateScheduleScenarioWithNodes
      • UpdateScheduleScenario
      • ListConfigEntities
      • CreateReasonCode
      • UpdateReasonCode
      • GetDefaultReasonCode
      • ListReasonCodes
      • DeleteShiftInstances
      • BuildNodeDiagnostics
      • BuildGlobalDiagnostics
      • GetPublishedSchedule
      • GetPublishedScheduleRequiredCalls
      • GetDraftScheduleRequiredCalls
      • CreateDraftSchedule
      • UpdateDraftSchedule
      • BuildDraftSchedule
      • PollBuildInProgress
      • CancelBuildInProgress
      • PublishDraftSchedule
      • ResetDraftSchedule
      • GetDraftSchedule
      • ListDraftSchedules
      • ClearSchedule
      • DeleteDraftSchedule
      • ListShiftInstancesBySid
      • CopyScheduleToSchedule
      • CreateShiftInstance
      • CreateShiftInstanceV2
      • CreateShiftInstanceWithSegments
      • SplitShiftInstance
      • SwapShiftInstances
      • UpdateShiftInstance
      • UpdateShiftInstanceV2
      • UpdateShiftInstanceWithSegments
      • CopyShiftInstancesToSchedule
      • ListShiftInstanceSidsForAgent
      • ListShiftInstanceSidsForSchedule
      • ListShiftSegmentsByShiftInstanceSids
      • SetSchedulingTarget
      • GetSchedulingTarget
      • DeleteSchedulingTarget
      • GetDefaultSchedulingTarget
      • SetDefaultSchedulingTarget
      • GetPerformanceMetrics
      • ListRequiredCallsIntervals
      • CreateTourPattern
      • GetTourPatternDiagnostics
      • UpsertTourPatternWithMembers
      • GetTourPattern
      • GetTourPatternWithMembers
      • DeleteTourPattern
      • CreateTourWeekPattern
      • ListTourWeekPatterns
      • DeleteTourWeekPatterns
      • CreateTourShiftInstanceConfig
      • UpdateTourShiftInstanceConfig
      • ListTourShiftInstanceConfigs
      • DeleteTourShiftInstanceConfigs
      • CreateTourShiftSegmentConfig
      • UpdateTourShiftSegmentConfig
      • ListTourShiftSegmentConfigs
      • DeleteTourShiftSegmentConfigs
      • CreateTourAgentCollection
      • UpdateTourAgentCollection
      • ListTourAgentCollections
      • DeleteTourAgentCollections
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      • ListTourAgentCollectionWFMAgents
      • DeleteTourAgentCollectionWFMAgents
      • GenerateTourWeekPatterns
      • ListValidAgentsForReplacement
      • ReplaceAgentOnSchedule
      • ReplaceAgentOnScheduleV1
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      • CreatePublishedShift
      • CreatePublishedShiftWithSegments
      • UpdatePublishedShift
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      • SplitPublishedShift
      • SwapPublishedShifts
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      • ReplaceAgentOnPublishedSchedule
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      • CopyShiftsToPublishedSchedule
      • CreateAgentLeavePetition
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      • ArchiveAgentLeavePetition
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      • HelloWorldWFMAdherence
      • ListAdherenceDiagnostics
      • ListAgentStatesForDay
      • ListRealTimeManagementStates
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      • ListAdherenceAgentStateViolations
      • ResolveAdherenceAgentStateViolation
      • UpsertRealTimeManagementStateColor
      • ListRealTimeManagementStateColors
      • DeleteRealTimeManagementStateColor
      • CreateRgbaColor
      • ListRgbaColors
      • UpdateRgbaColor
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      • CreateAdherenceRuleNotificationConfig
      • UpdateAdherenceRuleNotificationConfig
      • CreateAdherenceRuleNotificationConfigEntry
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      • DeleteAdherenceRuleNotificationConfigEntry
      • ListAdherenceRuleNotificationConfigs
      • CreateAdherenceDepartmentalRule
      • UpdateAdherenceDepartmentalRule
      • CreateAdherenceDepartmentalRuleClause
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      • CreateAdherenceAgentRule
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      • DeleteAdherenceAgentRuleClause
      • AgentGetSchedule
      • AgentListLeavePetitions
      • AgentCreateLeavePetition
      • AgentCancelLeavePetition
      • SetAgentStateSimulationLevelForOrg
    • WorkflowDefinitionPersistService
      • GetWorkflowDefinition
      • ListWorkflowDefinitions
      • UpdateWorkflowDefinition
      • DeleteWorkflowDefinition
      • ValidateWorkflowDefinition
    • Room303API
      • AddRoomMember
      • RemoveRoomMember
      • ListRoomMembers
      • SetAdminForRoomMember
      • JoinRoom
      • GetRoomMember
      • CreateMessage
      • EditMessage
      • DeleteMessage
      • GetMessages
      • StreamMessageUpdates
      • GetUnreadStats
      • MarkMessageRead
      • MarkAllMessagesRead
      • BulkMarkMessageRead
      • CreateRoom
      • GetRoom
      • ListAllRooms
      • ListRoomsForMember
      • ArchiveRoom
      • ListUsersNames
      • UpdateRoomConfig
      • UpdateGlobalConfig
      • GetGlobalConfig
      • UpdateRoom
  • Third Party
    • FTS Initiate
    • FTS Upload
  • Use Cases
    • Click to Call
    • Virtual Agent
    • LMS File Upload
  1. UsersService

GetUserSessionData

POST
https://api.cbf.tcn.com/api/v1alpha1/org/users/getusersessiondata
UsersService
GetUserSessionData returns data for the front end's session state

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Body Params application/json
object {0}
Example
{}

Request samples

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/org/users/getusersessiondata' \
--header 'Content-Type: application/json' \
--data-raw '{}'

Responses

🟢200OK
application/json
Success
Body
Response message for the GetUserSessionData rpc.
user
object (User) 
user
optional
The user the data is about
created
string <date-time>
created
optional
The date/time the user was created.
Examples:
1s1.000340012s
last_updated
string <date-time>
last_updated
optional
The date/time the user was last updated.
Examples:
1s1.000340012s
connection_id
string 
connection_id
optional
connection id is the id of the auth connection that the
user is coming from if it is a delgated user. If the user
is not delgated this will be nil.
time_zone_override
object (TimeZoneWrapper) 
time_zone_override
optional
User TimeZone with wrapper for nullable timezone
default_application
enum<string> 
default_application
optional
default_app for a user
Allowed values:
AGENT_APPORGANIZATION_MANAGEMENT_APPCUSTOMER_JOURNEY_SERVICES_APPLIST_MANAGEMENT_SERVICES_APPAGENT_MANAGER_APPNATURAL_LANGUAGE_COMPLIANCE_APPVOICE_ANALYTICS_APPSCRIPTS_APPROOM303_APPOMNI_BOSS_APPWFM_APPPAYMENTS_APPSUPPORT_APPBUSINESS_INTELLIGENCE_APPBACKOFFICE_APPSCORECARDS_APPDEV_TOOLS_APPLEARNING_CENTER_APPDELIVERY_SERVICE_APPPERFORMANCE_MANAGEMENT_APPTICKETS_APPAGENT_BETA_APPNEWSROOM_APPCONTACTMANAGER_APPKNOWLEDGE_BASE_APP
mfa_timestamp
string <date-time>
mfa_timestamp
optional
Timestamp beyond which the user is required to have multi factor authentication set up
Examples:
1s1.000340012s
password_reset_date
string <date-time>
password_reset_date
optional
Timestamp of of when a user must reset their password before
Examples:
1s1.000340012s
user_id
string 
user_id
optional
The ID of the user
org_id
string 
org_id
optional
The ID of the org the user belongs to.
username
string 
username
optional
The Username of the user.
p3_permission_group_id
string 
p3_permission_group_id
optional
The ID of the p3 permission group the user has.
partner_agent_id
string 
partner_agent_id
optional
The User's partner agent id.
region_sid_map
object 
region_sid_map
optional
The user's regional sids. The key of the map is a region id.
default_region
string 
default_region
optional
region_id of a the user's default region
api_key
string 
api_key
optional
payload
email
string 
email
optional
The User's email.
login_disabled
boolean 
login_disabled
optional
Whether or not the user is disabled.
auth_user_id
string 
auth_user_id
optional
first_name
string 
first_name
optional
The user's first name.
last_name
string 
last_name
optional
The user's last name.
password_reset_required
boolean 
password_reset_required
optional
Whether or not the user must reset their password on next login.
user_caller_id
string 
user_caller_id
optional
User caller id
agent_profile_group_id
string 
agent_profile_group_id
optional
users assigned agent profile group
agent
boolean 
agent
optional
a bool signalling whether or not the user is also an agent
account_owner
boolean 
account_owner
optional
a bool to determine whether or not user is account owner
caller_ids
array[string]
caller_ids
optional
login preferences
linkback_numbers
array[string]
linkback_numbers
optional
permission_group_ids
array[string]
permission_group_ids
optional
UserSettings
List of permission groups ids the user is a member of
trust_ids
array[string]
trust_ids
optional
List of trust ids the user has been assigned.
locale_preferences
object (LocalePreferences) 
locale_preferences
optional
The default locale preferences of the organization
operator_display_language
object (OperatorDisplayLanguage) 
operator_display_language
optional
The display language in Operator for users of the organization.
operator_language_direction
enum<string> 
operator_language_direction
optional
The direction of the language used in the organization.
Allowed values:
OPERATOR_LANGUAGE_DIRECTION_UNSPECIFIEDOPERATOR_LANGUAGE_DIRECTION_DEFAULTOPERATOR_LANGUAGE_DIRECTION_LEFT_TO_RIGHTOPERATOR_LANGUAGE_DIRECTION_RIGHT_TO_LEFT
language_tag
string 
language_tag
deprecated
Display language in Operator for users of the organization.
Must be a valid language tag supported in Operator.
IETF BCP 47 - https://en.wikipedia.org/wiki/IETF_language_tag
DEPRECATED: use operator_display_language instead.
use_script_direction_right_to_left
boolean 
use_script_direction_right_to_left
deprecated
The direction of the script in Operator used in the organization.
By default, it is set to false to indicate left-to-right.
DEPRECATED: use language_direction_preference instead.
default_currency
string 
default_currency
optional
The default currency used in the organization.
Must be a valid currency code supported in Operator.
ISO 4217 - https://en.wikipedia.org/wiki/ISO_4217.
org_name
string 
org_name
optional
The user's organizations's name
p3_permissions
array[string]
p3_permissions
optional
List of legacy P3 permissions.
Allowed values:
NO_PERMISSIONVIEW_LIST_MANAGERCREATE_LIST_MANAGEREDIT_LIST_MANAGERDELETE_LIST_MANAGEREXECUTE_LIST_MANAGERVIEW_FIELD_DEFINITIONSCREATE_FIELD_DEFINITIONSEDIT_FIELD_DEFINITIONSDELETE_FIELD_DEFINITIONSEXECUTE_FIELD_DEFINITIONSVIEW_IMPORT_TEMPLATESCREATE_IMPORT_TEMPLATESEDIT_IMPORT_TEMPLATESDELETE_IMPORT_TEMPLATESEXECUTE_IMPORT_TEMPLATESVIEW_ADMIN_TOOLSCREATE_ADMIN_TOOLSEDIT_ADMIN_TOOLSDELETE_ADMIN_TOOLSEXECUTE_ADMIN_TOOLSVIEW_COUNTRY_MANAGERCREATE_COUNTRY_MANAGEREDIT_COUNTRY_MANAGERDELETE_COUNTRY_MANAGEREXECUTE_COUNTRY_MANAGERVIEW_DIAL_REGION_GROUPSCREATE_DIAL_REGION_GROUPSEDIT_DIAL_REGION_GROUPSDELETE_DIAL_REGION_GROUPSEXECUTE_DIAL_REGION_GROUPSVIEW_DIAL_REGIONCREATE_DIAL_REGIONEDIT_DIAL_REGIONDELETE_DIAL_REGIONEXECUTE_DIAL_REGIONVIEW_TTS_MANAGERCREATE_TTS_MANAGEREDIT_TTS_MANAGERDELETE_TTS_MANAGEREXECUTE_TTS_MANAGERVIEW_USER_MANAGEMENTCREATE_USER_MANAGEMENTEDIT_USER_MANAGEMENTDELETE_USER_MANAGEMENTEXECUTE_USER_MANAGEMENTVIEW_CLIENTCREATE_CLIENTEDIT_CLIENTDELETE_CLIENTEXECUTE_CLIENTVIEW_LOGINCREATE_LOGINEDIT_LOGINDELETE_LOGINEXECUTE_LOGINVIEW_PERMISSIONSCREATE_PERMISSIONSEDIT_PERMISSIONSDELETE_PERMISSIONSEXECUTE_PERMISSIONSVIEW_PERMISSIONS_GROUPSCREATE_PERMISSIONS_GROUPSEDIT_PERMISSIONS_GROUPSDELETE_PERMISSIONS_GROUPSEXECUTE_PERMISSIONS_GROUPSVIEW_PERMISSIONS_GROUP_ADMINISTRATORCREATE_PERMISSIONS_GROUP_ADMINISTRATOREDIT_PERMISSIONS_GROUP_ADMINISTRATORDELETE_PERMISSIONS_GROUP_ADMINISTRATOREXECUTE_PERMISSIONS_GROUP_ADMINISTRATORVIEW_CONTACT_USCREATE_CONTACT_USEDIT_CONTACT_USDELETE_CONTACT_USEXECUTE_CONTACT_USVIEW_USER_OPTIONSCREATE_USER_OPTIONSEDIT_USER_OPTIONSDELETE_USER_OPTIONSEXECUTE_USER_OPTIONSVIEW_CHANGE_PASSWORDCREATE_CHANGE_PASSWORDEDIT_CHANGE_PASSWORDDELETE_CHANGE_PASSWORDEXECUTE_CHANGE_PASSWORDVIEW_PREFERENCESCREATE_PREFERENCESEDIT_PREFERENCESDELETE_PREFERENCESEXECUTE_PREFERENCESVIEW_WEB_BROADCASTINGCREATE_WEB_BROADCASTINGEDIT_WEB_BROADCASTINGDELETE_WEB_BROADCASTINGEXECUTE_WEB_BROADCASTINGVIEW_REPORTSCREATE_REPORTSEDIT_REPORTSDELETE_REPORTSEXECUTE_REPORTSVIEW_SEND_BROADCASTCREATE_SEND_BROADCASTEDIT_SEND_BROADCASTDELETE_SEND_BROADCASTEXECUTE_SEND_BROADCASTVIEW_MESSAGE_MANAGERCREATE_MESSAGE_MANAGEREDIT_MESSAGE_MANAGERDELETE_MESSAGE_MANAGEREXECUTE_MESSAGE_MANAGERVIEW_TEMPLATE_MANAGERCREATE_TEMPLATE_MANAGEREDIT_TEMPLATE_MANAGERDELETE_TEMPLATE_MANAGEREXECUTE_TEMPLATE_MANAGERVIEW_DO_NOT_CALL_LISTCREATE_DO_NOT_CALL_LISTEDIT_DO_NOT_CALL_LISTDELETE_DO_NOT_CALL_LISTEXECUTE_DO_NOT_CALL_LISTVIEW_SCHEDULE_RULESCREATE_SCHEDULE_RULESEDIT_SCHEDULE_RULESDELETE_SCHEDULE_RULESEXECUTE_SCHEDULE_RULESVIEW_BILLINGCREATE_BILLINGEDIT_BILLINGDELETE_BILLINGEXECUTE_BILLINGVIEW_SAP_EXPORTCREATE_SAP_EXPORTEDIT_SAP_EXPORTDELETE_SAP_EXPORTEXECUTE_SAP_EXPORTVIEW_AUDITCREATE_AUDITEDIT_AUDITDELETE_AUDITEXECUTE_AUDITVIEW_AUTOMATED_REPORTINGCREATE_AUTOMATED_REPORTINGEDIT_AUTOMATED_REPORTINGDELETE_AUTOMATED_REPORTINGEXECUTE_AUTOMATED_REPORTINGVIEW_CUSTOMER_SERVICECREATE_CUSTOMER_SERVICEEDIT_CUSTOMER_SERVICEDELETE_CUSTOMER_SERVICEEXECUTE_CUSTOMER_SERVICEVIEW_SCRIPTSCREATE_SCRIPTSEDIT_SCRIPTSDELETE_SCRIPTSEXECUTE_SCRIPTSVIEW_CLIENT_PREFERENCESCREATE_CLIENT_PREFERENCESEDIT_CLIENT_PREFERENCESDELETE_CLIENT_PREFERENCESEXECUTE_CLIENT_PREFERENCESVIEW_RECORDINGS_REPORTINGCREATE_RECORDINGS_REPORTINGEDIT_RECORDINGS_REPORTINGDELETE_RECORDINGS_REPORTINGEXECUTE_RECORDINGS_REPORTINGVIEW_DEBUG_MODECREATE_DEBUG_MODEEDIT_DEBUG_MODEDELETE_DEBUG_MODEEXECUTE_DEBUG_MODECREATE_DNCL_MAPVIEW_DNCL_MAPEXECUTE_COPY_DOWNVIEW_AGENTSVIEW_ADMIN_CUSTOMER_SERVICEEDIT_AGENTSDELETE_AGENTSEXECUTE_AGENTSEDIT_HUNT_GROUPDELETE_HUNT_GROUPEXECUTE_HUNT_GROUPVIEW_HUNT_GROUPVIEW_AGENTS_REPORTVIEW_AGENTS_DASHBOARDVIEW_CALLER_ID_BUCKETSEDIT_CALLER_ID_BUCKETSCREATE_CALLER_ID_BUCKETSDELETE_CALLER_ID_BUCKETSEXECUTE_CALLER_ID_BUCKETSVIEW_REPORT_REQUESTCREATE_REPORT_REQUESTVIEW_INBOUND_SCRIPTSEDIT_INBOUND_SCRIPTSCREATE_INBOUND_SCRIPTSDELETE_INBOUND_SCRIPTSEDIT_BACKOFFICE_THEMECREATE_PHONE_NUMBER_MANAGEMENTEDIT_PHONE_NUMBER_MANAGEMENTVIEW_PHONE_NUMBER_MANAGEMENTDELETE_PHONE_NUMBER_MANAGEMENTEXECUTE_PHONE_NUMBER_MANAGEMENTEXECUTE_INBOUND_SCRIPTSEXECUTE_CELL_PHONE_SCRUBEDIT_ADMIN_CLIENT_PREFERENCESVIEW_ONTARIO_SYSTEMS_ADMINISTRATOREXECUTE_ONTARIO_SYSTEMS_ADMINISTRATOREXECUTE_ONTARIO_SYSTEMS_USERVIEW_INTEGRATION_MESSAGESVIEW_ONTARIO_SYSTEMS_USEREXECUTE_BROADCAST_CONTROL_INBOUNDEXECUTE_BROADCAST_CONTROL_MANUALEXECUTE_BROADCAST_CONTROL_OUTBOUNDCREATE_PREVIEW_ONLY_TEMPLATESCREATE_MAC_ONLY_TEMPLATESEDIT_TRIGGER_ADVANCE_ON_CALLCREATE_TRIGGER_ADVANCE_ON_CALLDELETE_MAC_ONLY_TEMPLATESEXECUTE_MAC_ONLY_TEMPLATESVIEW_MAC_ONLY_TEMPLATESEDIT_MAC_ONLY_TEMPLATESEXECUTE_PREVIEW_ONLY_TEMPLATESVIEW_PREVIEW_ONLY_TEMPLATESEDIT_PREVIEW_ONLY_TEMPLATESDELETE_PREVIEW_ONLY_TEMPLATESVIEW_ANALYTICS_REPORTINGCREATE_HUNT_GROUPCREATE_AGENTSCREATE_AGENTS_DASHBOARDCREATE_AGENTS_REPORTDELETE_AGENTS_DASHBOARDDELETE_AGENTS_REPORTEDIT_AGENTS_DASHBOARDEDIT_AGENTS_REPORTEXECUTE_AGENTS_DASHBOARDEXECUTE_AGENTS_REPORTDELETE_TRIGGER_ADVANCE_ON_CALLDELETE_CELL_PHONE_SCRUBCREATE_RINGLESS_VOICEMAIL_TEMPLATESEDIT_RINGLESS_VOICEMAIL_TEMPLATESCREATE_VOCALDIRECT_TEMPLATESEDIT_VOCALDIRECT_TEMPLATESVIEW_EMAILVIEW_SMSVIEW_EMAIL_REPORTSVIEW_EMAIL_AUDITVIEW_SMS_REPORTSVIEW_SMS_AUDITFAKE_PERMISSIONVIEW_CHATVIEW_CHAT_REPORTSVIEW_CHAT_AUDITVIEW_CAMPAIGNVIEW_CAMPAIGN_REPORTVIEW_CAMPAIGN_AUDITEDIT_SAP_ADMINEDIT_REPORT_REQUESTDELETE_REPORT_REQUESTEXECUTE_REPORT_REQUESTVIEW_BACKOFFICE_THEMECREATE_BACKOFFICE_THEMEDELETE_BACKOFFICE_THEMEEXECUTE_BACKOFFICE_THEMECREATE_CELL_PHONE_SCRUBEDIT_CELL_PHONE_SCRUBVIEW_CELL_PHONE_SCRUBVIEW_ADMIN_CLIENT_PREFERENCESDELETE_ADMIN_CLIENT_PREFERENCESCREATE_ADMIN_CLIENT_PREFERENCESEXECUTE_ADMIN_CLIENT_PREFERENCESCREATE_ONTARIO_SYSTEMS_ADMINISTRATORDELETE_ONTARIO_SYSTEMS_ADMINISTRATOREDIT_ONTARIO_SYSTEMS_ADMINISTRATORCREATE_ONTARIO_SYSTEMS_USERDELETE_ONTARIO_SYSTEMS_USEREDIT_ONTARIO_SYSTEMS_USERCREATE_INTEGRATION_MESSAGESDELETE_INTEGRATION_MESSAGESEDIT_INTEGRATION_MESSAGESEXECUTE_INTEGRATION_MESSAGESSCHEDULE_RESEND_CAMPAIGNAPP_AGENTAPP_BACKOFFICE
permission_groups
array[object (PermissionGroup) {7}] 
permission_groups
optional
A list of the permission groups the user belongs to
permission_group_id
string 
permission_group_id
optional
Unique id for this permission group.
org_id
string 
org_id
optional
Organization this permission group belongs to.
name
string 
name
optional
Name to identify by.
description
string 
description
optional
Brief description of this group of permissions.
permissions
array[string]
permissions
optional
List of permissions in this group.
Allowed values:
PERMISSION_UNSPECIFIEDPERMISSION_DEVPERMISSION_LEARN_EDITPERMISSION_ORG_EDITPERMISSION_ORG_VIEWPERMISSION_OWNING_ORG_IMITATIONPERMISSION_USER_CREATEPERMISSION_USER_EDITPERMISSION_USER_EDIT_PASSWORDPERMISSION_USER_EDIT_OPTIONSPERMISSION_LOGIN_CONNECTIONSPERMISSION_USER_EDIT_AGENT_CALLER_IDPERMISSION_ACCESS_TOKEN_MANAGMENTPERMISSION_AGENT_MANAGEMENTPERMISSION_PERMISSION_GROUP_EDITPERMISSION_PERMISSION_GROUP_ASSIGNPERMISSION_LABEL_MANAGEMENTPERMISSION_LABEL_ATTACHPERMISSION_TRUST_MANAGEMENTPERMISSION_HUNTGROUP_VIEWPERMISSION_HUNTGROUP_EDITPERMISSION_AGENT_SCRIPTS_VIEWPERMISSION_AGENT_SCRIPTS_EDITPERMISSION_SOUNDBOARD_VIEWPERMISSION_SOUNDBOARD_EDITPERMISSION_SUBSCRIPTION_MANAGEMENTPERMISSION_COPY_TO_ORGANIZATIONPERMISSION_CUSTOMER_SUPPORTPERMISSION_IMITATIONPERMISSION_BILLING_EDITPERMISSION_TCN_ADMIN_SETTINGSPERMISSION_TCN_BILLINGPERMISSION_TCN_BILLING_ADMINPERMISSION_SUPPORT_TCN_INSIGHTS_ADMINPERMISSION_SUPPORT_TCN_DASHBOARDS_ADMINPERMISSION_AGENTPERMISSION_ACCEPT_QUEUED_CALLSPERMISSION_VIEW_HOLD_QUEUEPERMISSION_VIEW_CAMPAIGN_COMPLETIONPERMISSION_VIEW_VOICE_MAILPERMISSION_AGENT_COMPLIANCE_SCRUBLIST_OPTIONSPERMISSION_EXTENSION_EDITPERMISSION_VOICEMAIL_DOWNLOADPERMISSION_AGENT_PORTALS_VIEWPERMISSION_MANUAL_APPROVEPERMISSION_AGENT_PLUGINS_VIEWPERMISSION_AGENT_HUNTGROUP_INTEGRATIONS_VIEWPERMISSION_MANUAL_CONVERSATIONPERMISSION_AGENT_ASSISTED_PORTALPERMISSION_CHANGE_OWN_HUNT_GROUPPERMISSION_CHANGE_OWN_SKILL_GROUPSPERMISSION_VOICE_ANALYTICSPERMISSION_VOICE_ANALYTICS_FLAGPERMISSION_VOICE_ANALYTICS_CONFIGPERMISSION_VOICE_ANALYTICS_RECORDING_DOWNLOADPERMISSION_VOICE_ANALYTICS_TRANSCRIPT_DOWNLOADPERMISSION_VOICE_ANALYTICS_SCREEN_RECORDINGPERMISSION_VOICE_ANALYTICS_TRANSCRIPT_DELETEPERMISSION_VOICE_ANALYTICS_SCREEN_RECORDING_DELETEPERMISSION_BUSINESS_INTELLIGENCEPERMISSION_DASHBOARDS_VIEWPERMISSION_DASHBOARDS_EDITPERMISSION_INSIGHTS_COMMON_LIBRARY_MANAGEPERMISSION_INSIGHTS_MANAGEPERMISSION_INSIGHTS_INSIGHT_VIEWPERMISSION_INSIGHTS_INSIGHT_EDITPERMISSION_INSIGHTS_DASHBOARD_VIEWPERMISSION_INSIGHTS_DASHBOARD_EDITPERMISSION_REPORT_GENERATOR_EDITPERMISSION_ROOM303PERMISSION_ROOM303_MEMBERPERMISSION_ROOM303_SUPERVISORPERMISSION_AGENT_CALL_SCRIPTSPERMISSION_COMPLIANCEPERMISSION_COMPLIANCE_CONSENTPERMISSION_LMS_VIEWPERMISSION_LMS_EDITPERMISSION_OMNI_BOSSPERMISSION_OMNI_BOSS_EDITPERMISSION_OMNI_PORTALS_VIEWPERMISSION_INTEGRATIONS_VIEWPERMISSION_INTEGRATIONS_PAYMENTPERMISSION_INTEGRATIONS_JOURNEYPERMISSIONS_INTEGRATIONS_KEY_CREATIONPERMISSION_WFMPERMISSION_AGENT_PORTALPERMISSION_WFM_ADHERENCE_ADMINPERMISSION_WFM_ADHERENCE_MANAGERPERMISSION_WFM_ADHERENCE_MONITORPERMISSION_SCORECARDSPERMISSION_SCORECARDS_MANAGEPERMISSION_SCORECARDS_EVALUATEPERMISSION_SCORECARDS_FLAG_EVALPERMISSION_SCORECARDS_LEARNING_OPPORTUNITIESPERMISSION_DEV_TOOLSPERMISSION_DELIVERY_NOTIFICATIONS_VIEWPERMISSION_DELIVERY_NOTIFICATIONS_EDITPERMISSION_TICKETS_APPPERMISSION_TICKETS_ADMINPERMISSION_WORKFLOWSPERMISSION_PBX_MANAGER_VIEWPERMISSION_PBX_MANAGER_EDITPERMISSION_PBX_SOFTPHONE_WIDGETPERMISSION_NEWSROOM_VIEWPERMISSION_NEWSROOM_EDITPERMISSION_NEWSROOM_PUBLISHPERMISSION_NEWSROOM_CLIENT_CONTROLPERMISSION_CONTACTMANAGER_ADMINPERMISSION_CONTACTMANAGER_APPPERMISSION_KNOWLEDGE_BASE_EDITPERMISSION_RULE_ENGINE
read_only
boolean 
read_only
optional
Restricts users from modifying this group.
label_ids
array[string]
label_ids
optional
A list of label ids that are assigned to this group.
labels
array[object (Label) {6}] 
labels
optional
A list of the labels associated with the user
org_id
string 
org_id
optional
labels are owned by orgs. this
could be nasty in regards to
org trusts and groups.
name
string 
name
optional
simply the name of the label.
'Team A', 'Medical', etc
description
string 
description
optional
the description of the label.
color
string 
color
optional
Hex color code of the label.
label_id
string 
label_id
optional
Id of the label.
deleted
boolean 
deleted
optional
whether or not the label is deleted.
org_allowed_mfa
boolean 
org_allowed_mfa
optional
A boolean for if the organization allows multi factor authentication
Example
{
  "user": {
    "created": "1s",
    "last_updated": "1s",
    "connection_id": "string",
    "time_zone_override": {
      "value": "TIME_ZONE_AMERICA_PUERTO_RICO"
    },
    "default_application": "AGENT_APP",
    "mfa_timestamp": "1s",
    "password_reset_date": "1s",
    "user_id": "string",
    "org_id": "string",
    "username": "string",
    "p3_permission_group_id": "string",
    "partner_agent_id": "string",
    "region_sid_map": {
      "property1": {
        "login_sid": 0,
        "agent_sid": 0,
        "client_sid": 0
      },
      "property2": {
        "login_sid": 0,
        "agent_sid": 0,
        "client_sid": 0
      }
    },
    "default_region": "string",
    "api_key": "string",
    "email": "string",
    "login_disabled": true,
    "auth_user_id": "string",
    "first_name": "string",
    "last_name": "string",
    "password_reset_required": true,
    "user_caller_id": "string",
    "agent_profile_group_id": "string",
    "agent": true,
    "account_owner": true,
    "caller_ids": [
      "string"
    ],
    "linkback_numbers": [
      "string"
    ],
    "permission_group_ids": [
      "string"
    ],
    "trust_ids": [
      "string"
    ]
  },
  "locale_preferences": {
    "operator_display_language": {
      "value": "string"
    },
    "operator_language_direction": "OPERATOR_LANGUAGE_DIRECTION_UNSPECIFIED",
    "language_tag": "string",
    "use_script_direction_right_to_left": true,
    "default_currency": "string"
  },
  "org_name": "string",
  "p3_permissions": [
    "NO_PERMISSION"
  ],
  "permission_groups": [
    {
      "permission_group_id": "string",
      "org_id": "string",
      "name": "string",
      "description": "string",
      "permissions": [
        "PERMISSION_UNSPECIFIED"
      ],
      "read_only": true,
      "label_ids": [
        "string"
      ]
    }
  ],
  "labels": [
    {
      "org_id": "string",
      "name": "string",
      "description": "string",
      "color": "string",
      "label_id": "string",
      "deleted": true
    }
  ],
  "org_allowed_mfa": true
}
🔴500Server Error
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