BuildAgentDiagnostics

POST

https://api.cbf.tcn.com/api/v1alpha1/wfm/buildagentdiagnostics

Builds and returns the diagnostics for the wfm agent associated with the given @wfm_agent_sid or @agent_group_sid for the org sending the request.
Response will only contain:
one element if build for a single @wfm_agent_sid.
one element for each WFM agent if build for an @agent_group_sid.

grpc.Invalid: the @wfm_agent_sid, or @agent_group_sid is invalid.

grpc.NotFound: the given @wfm_agent_sid doesn't exist or the @agent_group_sid has no agents.

grpc.Internal: error occurs building the diagnostics.

Request

Authorization

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Body Params application/json

Example

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/wfm/buildagentdiagnostics' \
--header 'Content-Type: application/json' \
--data-raw ''

Responses

🟢200OK

application/json

Success

Body

Example

🔴500Server Error

Modified at 2025-08-14 21:02:57

RemoveAgentFromFutureShifts

CreateShiftTemplate