UpdateClientNode

Updates a client node for the org sending the request that has the given @client_node_sid and @schedule_scenario_sid.
All of the entity's parameters that are not desired to be updated must be filled with their current values.
The @schedule_scenario_sid must be the original for this client node since it cannot be changed.
The @member fields will be ignored since those cannot be updated by this method and must be updated by their respective update methods.
Errors:

grpc.Invalid: one or more fields in the @node have invalid values.

grpc.Internal: error occurs when updating the client @node.

grpc.NotFound: entry to be updated doesn't exist, or the given @parent_sid (call_center_node_sid) belongs to a different scenario than this @node.

Request

Authorization

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Body Params application/json

Request message for the UpdateClientNode RPC

node

object (ClientNode)

node

optional

Client Node to update

datetime_set_to_inactive

string <date-time>

datetime_set_to_inactive

optional

Datetime that the node was set to inactive, if not set then the node is currently active.

Examples:

1s1.000340012s

time_zone_val

enum<string>

time_zone_val

optional

Client TimeZone

Allowed values:

TIME_ZONE_AMERICA_PUERTO_RICOTIME_ZONE_AMERICA_NEW_YORKTIME_ZONE_AMERICA_INDIANAPOLISTIME_ZONE_AMERICA_CHICAGOTIME_ZONE_AMERICA_PHOENIXTIME_ZONE_AMERICA_DENVERTIME_ZONE_AMERICA_LOS_ANGELESTIME_ZONE_AMERICA_ANCHORAGETIME_ZONE_ASIA_MANILATIME_ZONE_ASIA_CALCUTTATIME_ZONE_ASIA_COLOMBOTIME_ZONE_PACIFIC_HONOLULUTIME_ZONE_CANADA_NEWFOUNDLANDTIME_ZONE_CANADA_ATLANTICTIME_ZONE_CANADA_CENTRALTIME_ZONE_CANADA_EAST_SASKATCHEWANTIME_ZONE_CANADA_EASTERNTIME_ZONE_CANADA_MOUNTAINTIME_ZONE_CANADA_PACIFICTIME_ZONE_CANADA_SASKATCHEWANTIME_ZONE_CANADA_YUKONTIME_ZONE_ETC_GREENWICHTIME_ZONE_ETC_UNIVERSALTIME_ZONE_EUROPE_LONDONTIME_ZONE_EUROPE_MADRIDTIME_ZONE_EUROPE_BERLINTIME_ZONE_EUROPE_BUCHARESTTIME_ZONE_AMERICA_MEXICO_CITYTIME_ZONE_MEXICO_BAJASURTIME_ZONE_MEXICO_BAJANORTETIME_ZONE_BRAZIL_ACRETIME_ZONE_BRAZIL_WESTTIME_ZONE_BRAZIL_EASTTIME_ZONE_BRAZIL_DENORONHATIME_ZONE_AUSTRALIA_DARWINTIME_ZONE_AUSTRALIA_ADELAIDETIME_ZONE_AUSTRALIA_SYDNEYTIME_ZONE_AUSTRALIA_BRISBANETIME_ZONE_AUSTRALIA_MELBOURNETIME_ZONE_AUSTRALIA_PERTHTIME_ZONE_PACIFIC_AUCKLANDTIME_ZONE_PACIFIC_CHATHAMTIME_ZONE_ASIA_SINGAPORETIME_ZONE_ASIA_JAPANTIME_ZONE_AMERICA_SANTIAGOTIME_ZONE_AMERICA_BOGOTATIME_ZONE_AMERICA_LIMA

origin_sid

deprecated

ID of the original Client Node that this node was copied from.
If this node is the original, field will be set as nil.

shrinkage

optional

the shrinkage percentage [0.0, 100.0]. 0.0 = no shrinkage, 100 = no agents

name

string

name

optional

Node name

description

string

description

optional

Node description.

member_location_nodes

array[object (LocationNode) {17}]

member_location_nodes

optional

Location Nodes associated with @program_node_sid.

member_non_skill_activities

array[object (NonSkillActivity) {9}]

member_non_skill_activities

optional

Non Skill Activities associated with @program_node_sid.

member_open_times_patterns

array[object (OpenTimesPattern) {5}]

member_open_times_patterns

optional

Open Times Patterns associated with @program_node_sid.

member_agent_availability_patterns

array[object (AgentAvailabilityPattern) {5}]

member_agent_availability_patterns

optional

Agent Availability Patterns associated with @program_node_sid.

member_constraint_rules

array[null (ConstraintRule) {2}]

member_constraint_rules

optional

Constraint Rules associated with @program_node_sid.

member_agent_groups

array[object (AgentGroup) {10}]

member_agent_groups

optional

Agent Groups associated with @program_node_sid.

client_node_sid

integer <int64> | string

client_node_sid

optional

Node unique id

parent_sid

integer <int64> | string

parent_sid

optional

Parent node id -- should only have CallCenter nodes as parents

schedule_scenario_sid

integer <int64> | string

schedule_scenario_sid

optional

ID of the schedule scenario that the client node belongs to.

Example

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UpdateClientNode

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