Authorization: Bearer ********************
{}
curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/wfm/listunassignedwfmagents' \
--header 'Content-Type: application/json' \
--data-raw '{}'
{
"wfm_agents": [
{
"tcn_agent_sid": "string",
"datetime_set_to_inactive": "1s",
"created_at": "1s",
"name": "string",
"member_constraint_rules": [
{
"scheduling_activity": {
"activity_sid": "string",
"member_non_skill_activity": {
"datetime_set_to_inactive": "1s",
"inherited_from_entity": {
"parent_type": "CALL_CENTER_NODE",
"parent_sid": 0
},
"name": "string",
"description": "string",
"red": 0,
"green": 0,
"blue": 0,
"transparency": 0,
"non_skill_activity_sid": 0
},
"activity_classification": "STANDARD_SCHEDULING_ACTIVITY",
"is_skill_activity": true,
"reason_codes": [
{
"datetime_set_to_inactive": "1s",
"name": "string",
"is_planned": true,
"is_paid": true,
"is_default": true,
"reason_code_id": 0,
"scheduling_activity_sid": 0
}
],
"scheduling_activity_sid": 0,
"pause_codes": [
"string"
]
}
}
],
"member_skill_proficiencies": [
{
"preferred_skill_profile_sid": "string",
"parent_entity": {
"parent_type": "CALL_CENTER_NODE",
"parent_sid": 0
},
"manual_proficiency_value": 0,
"skill_name": "string",
"skill_profile_name": "string",
"skill_profile_proficiency_value": 0,
"skill_proficiency_sid": 0,
"skill_sid": 0
}
],
"member_agent_availability_patterns": [
{
"parent_entity": {
"parent_type": "CALL_CENTER_NODE",
"parent_sid": 0
},
"datetime_pattern": {
"week_maps": [
{
"datetime_range": {
"start_datetime": "1s",
"end_datetime": "1s"
},
"day_maps": [
{
"day_of_week": "MON",
"value": {
"availability_option": "AVAILABLE"
},
"start_minute_in_day": 0,
"end_minute_in_day": 0
}
]
}
],
"calendar_items": [
{
"datetime_range": {
"start_datetime": "1s",
"end_datetime": "1s"
},
"value": {
"availability_option": "AVAILABLE"
}
}
]
},
"scheduling_activity_sid": "string",
"agent_availability_pattern_sid": 0,
"schedule_scenario_sid": 0
}
],
"tcn_agent_is_enabled": true,
"wfm_agent_sid": 0
}
]
}