GetLostPeerInfo

POST

https://api.cbf.tcn.com/api/v0alpha/p3api/getlostpeerinfo

Uses lost peer call sid and call type from the request to get information about lost call
gets the name and hunt group of the agent that was connected to that call and all types of skills the call has.

Required permissions:
NONE
Errors:

grpc.Invalid: the call_sid in the request in invalid.

grpc.NotFound: the call sid provided wasn't previously connected to any agent.

Request

Authorization

JWT Bearer

Add the parameter

Authorization

to Headers

Example:

Authorization: ********************

Body Params application/jsonRequired

Example

{
    "call_sid": 0,
    "call_type": "INBOUND"
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.cbf.tcn.com/api/v0alpha/p3api/getlostpeerinfo' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "call_sid": 0,
    "call_type": "INBOUND"
}'

Responses

🟢200OK

application/json

Success

Body

Example

{
    "former_agent_sid": 0,
    "former_agent_name": "string",
    "former_hunt_group_name": "string",
    "hunt_groups": [
        "string"
    ],
    "agents": [
        "string"
    ],
    "agent_skills": [
        "string"
    ],
    "pbx_extensions": [
        "string"
    ]
}

🟢200Success

Modified at 2025-09-26 15:44:58

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