{
"message_sid": 0,
"payload": {
"assign_conversation": {
"user_id": "string",
"user_name": "string",
"primary_asm_session_sid": 0
}
},
"date_created": "1s",
"ui_reference_id": "string",
"customer_information": {
"name": "string",
"phone_number": "string",
"email_address": "string"
}
}