- API Edition 1
- Acd
- AgentGetStatusStream
- AgentGetStatus
- AgentGetConnectedParty
- ManagerAgentGetConnectedParty
- AgentIntercom
- AgentIntercomAccept
- AgentIntercomReject
- AgentIntercomCancel
- DialManualPrepare
- DialManualCancel
- DialPreviewPrepare
- AgentPause
- AgentSetReady
- AgentGUIBusy
- ReportAgentSessionEvent
- CallerRequeue
- AgentDisconnect
- TransferWarmToOutboundCancel
- TransferWarmToAgentCancel
- TransferWarmToOutboundApprove
- TransferWarmToAgentApprove
- CallerSendToVoicemail
- AgentInviteTransferCallerToConference
- AgentMonitorCalls
- TransferColdToOutbound
- TransferColdToAgent
- TransferWarmToOutboundStart
- CreateWarmOutboundTransferMember
- RemoveTransferMember
- TransferWarmToAgentStart
- AgentGetCallFromHold
- AgentGetSpecificCallFromHold
- ACDGetAllAgentsStatuses
- AgentPutCallOnHold
- AgentReceiveMessage
- AgentPBXApproveCall
- AgentPBXRejectCall
- GetCallerLostPeer
- CallerGetRawEvent
- PeerAgentWithCaller
- HoldTransferMember
- UnholdTransferMember
- GetAgentCallCounts
- WarmCallerTransferStart
- WarmCallerTransferCancel
- WarmCallerTransferApprove
- PlaySoundboardEntity
- StopSoundboardEntity
- UpdateAgentSkills
- PlayDTMF
- AgentMute
- AgentUnmute
- StartSecureForm
- CollectSecureFormField
- ResetSecureFormField
- AcceptSecureFormField
- ProcessSecureForm
- FinishSecureFormHandling
- PopulateWorkflowFields
- ValidateField
- ListAgentsVoiceStatuses
- AgentSmith
- AgentTrainingService
- AgentTrainingSupportService
- Ana
- GetSpecifiedVisualizations
- RegisterAccount
- SetWeeks
- SetDefaultTimeFilter
- SetDefaultDashboard
- GetAccount
- GetSpecifiedAccount
- GetAuthorizedAnalyticsLink
- GenerateMonthlyBilling
- GetTimeZone
- SetTimeZone
- CopyDashViz
- GetSpecifiedBillingSummary
- GetBillingSummary
- EnableCustomReports
- DisableCustomReports
- MakeAdoptable
- MakeUnadoptable
- AdoptAnaAccount
- DisownAnaAccount
- GetAccessibleClients
- GetFamily
- GetAllowedDataVisibility
- GetCurrentDataVisibility
- GetIndicesVisibility
- GetAuditableDataVisibility
- GetOrganizationNames
- GenerateVizDataById
- GetClientStatus
- ReloadClientData
- ListVisualizationsLegacy
- Asm
- AsmApi
- AsmService
- AuthConnectionService
- Billing
- BillingService
- CommitBillingPlan
- CommitDefaultBillingPlan
- CreateBillingPlan
- CreateDefaultBillingPlan
- CreateDefaultRateDefinition
- CreateInvoice
- CreateRateDefinition
- DeleteBillingPlan
- DeleteDefaultBillingPlan
- DeleteDefaultRateDefinition
- DeleteInvoice
- DeleteRateDefinition
- DuplicateBillingPlan
- DuplicateDefaultBillingPlan
- ExportInvoice
- GetActiveBillingPlan
- GetBillingPlan
- GetBillingPlanHistory
- GetInvoice
- GetRateDefinition
- ListBillingPlans
- ListInvoices
- ListRateDefinitions
- UpdateBillingPlan
- UpdateDefaultBillingPlan
- UpdateDefaultRateDefinition
- UpdateInvoice
- UpdateRateDefinition
- CreateDefaultRateDefinition
- CreateDefaultRateDefinitions
- CreateRateDefinition
- CreateRateDefinitions
- DeleteDefaultRateDefinition
- DeleteDefaultRateDefinitions
- DeleteRateDefinition
- DeleteRateDefinitions
- ExportInvoice
- GetRateDefinition
- GetRateHistory
- ListActiveRateDefinitions
- ListRateDefinitions
- UpdateDefaultRateDefinition
- UpdateRateDefinition
- ListProducts
- ApplyBillingPlanDraft
- CreateBillingPlan
- DeleteBillingPlan
- GetBillingPlan
- ListBillingPlans
- UpdateBillingPlan
- ApplyDefaultBillingPlanDraft
- CreateDefaultBillingPlan
- DeleteDefaultBillingPlan
- GetDefaultBillingPlan
- ListDefaultBillingPlans
- UpdateDefaultBillingPlan
- CreateRateDefinition
- DeleteRateDefinition
- GetRateDefinition
- ListRateDefinitions
- UpdateRateDefinition
- CreateDefaultRateDefinition
- DeleteDefaultRateDefinition
- GetDefaultRateDefinition
- ListDefaultRateDefinitions
- UpdateDefaultRateDefinition
- ExportInvoice
- ApplyBillingPlanDraft
- CloneBillingPlan
- CreateBillingPlan
- DeleteBillingPlan
- GetBillingPlan
- ListBillingPlans
- UpdateBillingPlan
- ApplyDefaultBillingPlanDraft
- CloneDefaultBillingPlan
- CreateDefaultBillingPlan
- DeleteDefaultBillingPlan
- GetDefaultBillingPlan
- ListDefaultBillingPlans
- UpdateDefaultBillingPlan
- CreateRateDefinition
- DeleteRateDefinition
- GetRateDefinition
- ListRateDefinitions
- UpdateRateDefinition
- CreateDefaultRateDefinition
- DeleteDefaultRateDefinition
- GetDefaultRateDefinition
- ListDefaultRateDefinitions
- UpdateDefaultRateDefinition
- CreateMatchingRule
- DeleteMatchingRule
- GetMatchingRule
- ListMatchingRules
- UpdateMatchingRule
- CreateBillingTag
- DeleteBillingTag
- GetBillingTag
- ListBillingTags
- UpdateBillingTag
- ExportInvoice
- BIReportGeneratorService
- BusinessHoursService
- CallMonitorService
- CallQueue
- DequeuePreviewRecordOrCall
- EnqueuePreviewRecord
- DequeueScrubbedCallForPreviewRecord
- ClearPreviewRecordReturnQueue
- EnqueuePreviewDialCall
- ClearManualDialQueue
- ProcessManualDialCall
- DequeueCallForManualApproval
- EnqueueManuallyApprovedCall
- EnqueueManuallyRejectedCall
- RequeueManuallyApprovedCall
- EnqueueManuallyApprovedSms
- EnqueueManuallyRejectedSms
- RequeueManuallyApprovedSms
- DequeueSmsMamForManualApproval
- DequeuePreviewRecordOrCall
- EnqueuePreviewRecord
- DequeueScrubbedCallForPreviewRecord
- ClearPreviewRecordReturnQueue
- EnqueuePreviewDialCall
- ClearManualDialQueue
- ProcessManualDialCall
- DequeueCallForManualApproval
- EnqueueManuallyApprovedCall
- EnqueueManuallyRejectedCall
- RequeueManuallyApprovedCall
- EnqueueManuallyApprovedSms
- EnqueueManuallyRejectedSms
- RequeueManuallyApprovedSms
- DequeueSmsMamForManualApproval
- CBS
- Cfg
- ClassifierFileTemplates
- Compliance
- RuleAutoComplete
- CheckRuleSet
- AssignRuleSet
- ListRuleSets
- GetRuleSet
- GetRuleSetByName
- CreateRuleSet
- RenameRuleSet
- EnableRuleSet
- DisableRuleSet
- CreateScrubList
- UpdateScrubList
- AddScrubListEntries
- UpdateScrubEntry
- DeleteScrubListEntries
- DeleteAllListEntries
- GetScrubList
- DeleteScrubList
- GetDefaultRules
- GetScrubLists
- SearchScrubList
- GetScrubListUploadUrl
- ProcessScrubListUpload
- ScrubListDownload
- ProcessScrubListDeleteUpload
- ScrubListDelete
- ExportScrubList
- PurgeScrubList
- CreateScenario
- UpdateScenario
- DeleteScenario
- RunAssignedScenarios
- ListAllScenarios
- ListUnassignedScenarios
- ListAssignedRuleSets
- ListAssignedScenarios
- AssignScenario
- UnassignScenario
- EnableScenario
- DisableScenario
- GetFieldNames
- GetResultDescriptions
- CreateConsentProfile
- CreateConsent
- GetConsentProfile
- GetConsent
- GetConsentByProfileAndContent
- GetConsentByContent
- SearchConsentByContent
- UpdateConsent
- ExpireConsent
- RevokeConsent
- DeleteConsent
- ProcessConsentListDeleteUpload
- ConsentListDownload
- EnableConsentProfile
- DisableConsentProfile
- ListConsentProfiles
- GetConsentUploadUrl
- ProcessConsentUpload
- ExportConsentList
- ListConsentTopics
- GetConsentTopic
- CreateConsentTopic
- DeleteConsentTopic
- UpdateConsentTopic
- ProcessOutboundCall
- QueryHolidays
- GetScenario
- ContactManager
- Dashboards
- DeliveryApi
- CreateTransferConfig
- ListTransferConfigs
- ListTransferConfigsByCredentialID
- UpdateTransferConfig
- DeleteTransferConfig
- GetTransferConfig
- GetTransferConfigByName
- ListHistory
- ListHistoryByTransferConfig
- ListCredentials
- GetCredential
- CreateCredential
- DeleteCredential
- UpdateCredential
- CreateDeliveryDefinition
- DeleteDeliveryDefinition
- GetDeliveryDefinition
- GetDeliveryDefinitionByName
- ListDeliveryDefinitions
- ListDeliveryDefinitionsByCredentialID
- UpdateDeliveryDefinition
- CreateEncryption
- DeleteEncryption
- GetEncryption
- ListEncryptions
- UpdateEncryption
- ListSMSNumbers
- TriggerDemoOutboundDelivery
- ExileCertificateManagerService
- ExplorerService
- FTS
- FtsApi
- GenericFinviService
- GhostNotifierApi
- HuntGroupsService
- ListHuntGroupExileLinks
- CopyHuntGroupExileLink
- UpdateHuntGroupExileLinks
- ListHuntGroupAgentTriggers
- CopyHuntGroupAgentTrigger
- UpdateHuntGroupAgentTriggers
- CopyHuntGroupToOrganization
- AdminCopyHuntGroupToOrganization
- AdminListHuntGroups
- ListAgentScripts
- CreateAgentClientInfoDisplayTemplate
- UpdateAgentClientInfoDisplayTemplate
- GetAgentClientInfoDisplayTemplate
- ListAgentClientInfoDisplayTemplates
- DeleteAgentClientInfoDisplayTemplate
- AssignAgentClientInfoDisplayTemplateToHuntGroups
- UnassignAgentClientInfoDisplayTemplateFromHuntGroups
- IdpService
- Insights
- CreateInsight
- ListInsights
- ListInsightsStream
- ListOrgInsights
- UpdateInsight
- DeleteInsight
- GetInsight
- CreateCommonsInsight
- UpdateCommonsInsight
- DeleteCommonsInsight
- GetVfsSchema
- ListVfses
- ListVfsSchemas
- PublishInsight
- CreateOutputConfiguration
- ListOutputConfigurations
- UpdateOutputConfiguration
- DeleteOutputConfiguration
- GetOutputConfiguration
- SetDefaultOutputConfiguration
- GetDefaultOutputConfiguration
- InstantDataService
- Integrations
- Process
- GetIntegrationTransaction
- GetIntegrationTransactionReport
- GetIntegrationTransactionReportData
- SearchPastTransactions
- GetAggregatedMetadata
- GetPortalLinksByDateRange
- CreateIntegrationConfig
- GetIntegrationConfig
- UpdateIntegrationConfig
- DeleteIntegrationConfig
- ListIntegrations
- ListIntegrationsForOrg
- ListIntegrationConfigNames
- ListJourneyConfigs
- ListNonJourneyConfigs
- CreatePortalConfig
- ListPortalConfigs
- UpdatePortalConfig
- GetPortalConfig
- DeletePortalConfig
- UpdatePortalLogo
- GetPortalLogo
- CreatePaymentPortalLinks
- Summary
- ListIntegrationTemplatesByConfig
- CallEpicPatient
- HangUpEpicPatientCall
- GenerateEpicKeyPairs
- PopulateIntegrationLink
- ProcessWorkflow
- InsertPrivateField
- CalculateFees
- GetIntegrationSettings
- UpsertIntegrationSettings
- DeliverReceipt
- IntegrationsPublic
- LabelsService
- Learn
- Exist
- Content
- ExportMany
- SearchContent
- ListSearchResults
- Standalone
- ContentEditorData
- Update
- StoreStaticImage
- UploadDynamicScreenshot
- DeleteStandalone
- Snippet
- DeleteLearnPages
- CreateEditVersion
- PublishVersion
- ContentByVersion
- UpdateByVersion
- ListSearchResultsByVersion
- ReviewFileVersions
- ReviewVersion
- ExportManyStream
- ListVersions
- ReviewVersionStream
- DeleteVersion
- UploadStaticImage
- GetUpdateUrl
- AdvancedSearch
- Projects
- LMS
- GetPublicKey
- CreateFileTemplate
- ListFileTemplates
- UpdateFileTemplate
- DeleteFileTemplate
- GetFileTemplate
- CreateField
- ListFields
- GetField
- UpdateField
- DeleteField
- ListAvailableFieldsByElementId
- ListFieldsForElement
- ListAutocompleteFields
- ListCampaignLinks
- PeekList
- GetHistory
- CreateElement
- ListElements
- GetElement
- UpdateElement
- DeleteElement
- CopyPipelineUpstream
- CopyPipelineDownstream
- ProcessElement
- GetAvailableFields
- ListNewEvents
- ViewQueue
- Autocomplete
- GetComplianceScrubLists
- FindFieldUsages
- FindInvalidElements
- CreateCollection
- GetCollection
- UpdateCollection
- RetypeCollection
- DeleteCollection
- ListCollections
- ResetCollection
- AddCollectionEntry
- DeleteCollectionEntry
- UpdateCollectionEntry
- StreamCollection
- SearchCollectionsPaginated
- GetCollectionEntries
- CreateCjsSearchDefinition
- GetCjsSearchDefinition
- UpdateCjsSearchDefinition
- DeleteCjsSearchDefinition
- ListCjsSearchDefinitions
- ExecuteCjsSearchDefinition
- GetCjsSecureSearchCriteria
- CreateCjsSecureSearchCriteria
- UpdateCjsSecureSearchCriteria
- SampleEndpoint
- GetAvailableEHRFields
- GetQueuedEventsStatusByElementId
- ListPools
- CreatePipelineCanvas
- ListPipelineCanvases
- UpdatePipelineCanvas
- DeletePipelineCanvas
- GetPipelineCanvas
- GetPipelineCanvasEvents
- DeleteFileTemplate
- GetFileTemplate
- ListFileTemplates
- ParseFileTemplate
- UpdateFileTemplate
- ProcessList
- StreamList
- NewsroomAPI
- CreateNewsArticle
- ListNewsArticles
- GetNewsArticleById
- UpdateNewsArticle
- CreatePublishedArticle
- ListPublishedArticles
- GetPublishedArticleById
- UserActivity
- GetNewsForUser
- StoreNewsArticleImage
- ListImagesForNewsArticle
- UploadNewsArticleImage
- CreateClientArticle
- UpdateClientArticle
- ListClientArticles
- CreatePublishedClientArticle
- GetPublishedClientArticleById
- StoreClientArticleImage
- ListImagesForClientArticle
- UploadClientArticleImage
- ListPublishedClientArticles
- GetClientArticleById
- Notifier
- OauthService
- ObservedHolidaysService
- OmniApi
- ArchiveCampaign
- CreateCampaign
- GetCampaignById
- PauseCampaign
- ResumeCampaign
- UpdateCampaign
- UpdateCampaignPacingSpeed
- SendOmniMessage
- ManagerSendOmniMessage
- CreateDisposition
- DeleteDisposition
- ListDispositions
- UpdateDisposition
- ListCustomUnsubscribeLinks
- CreateCustomUnsubscribeLink
- UpdateCustomUnsubscribeLink
- DeleteCustomUnsubscribeLink
- ListCampaigns
- ManagerListMessages
- ListMessages
- ManagerListConversations
- ListContactLists
- GetAvailableHeaders
- GetOmniExchangeElements
- GetFieldsForElement
- ApproveTask
- GetNextQueuedTask
- GetTask
- ListTasks
- RejectTask
- RequeueTask
- CreateConnectedInbox
- DeleteConnectedInboxBySid
- GetConnectedInboxBySid
- PerformSendgridAccountChecks
- ListConnectedInboxes
- TestConnectedInbox
- UpdateConnectedInbox
- CreateVerifiedEmail
- DeleteVerifiedEmail
- GetVerifiedEmailBySid
- ListVerifiedEmails
- ResendVerifiedEmail
- UpdateVerifiedEmail
- GetPendingGoogleXOAuth2Data
- SendEmailNotification
- SendFeedbackEmail
- GetOmniAttachment
- CreateTasks
- CreateSignature
- DeleteSignature
- ListSignatures
- UpdateSignature
- SuggestResponse
- CreateProject
- ListProjects
- EditProjectById
- CloseProjectById
- GetProjectById
- CreateCannedMessage
- ListCannedMessages
- UpdateCannedMessage
- GetCannedMessageById
- DeleteCannedMessageById
- CreateCannedMessageGroup
- ListCannedMessageGroups
- UpdateCannedMessageGroup
- DeleteCannedMessageGroup
- ListCannedMessagesByGroupId
- GetCannedMessageGroupById
- ListUserSkills
- ListWhatsAppNumbers
- CreateWhatsAppNumber
- UpdateWhatsAppNumber
- CreateManualTask
- Org
- RegisterOrganization
- ConvertOrgToManual
- UpdateOrganization
- ArchiveOrganization
- UnArchiveOrganization
- ListArchivedOrganizations
- GetOrganizationProfile
- GetOrganizationProfileById
- ListOrganizationDescriptions
- ListRegionalOrganizations
- UpdateP3OwningOrg
- GetP3OwningOrg
- ListOrganizationUserDescriptions
- AdminListUserDescriptions
- ListUserDescriptions
- GetUserDirectory
- GetRegions
- GetMyUserDetails
- GetUserDetails
- AdminGetUserDetails
- GetAgentUsers
- GetAgentSettings
- GetAgentProfileGroup
- UpdateAgentProfileGroup
- CreateAgentProfileGroup
- ListAgentProfileGroups
- DeleteAgentProfileGroup
- AssignAgentProfileGroups
- UpdateUser
- UpdateMyUser
- UpdateUserCallerId
- CreateUser
- CreateUserByOrgId
- CreateDelegatedUser
- UpdateUserPassword
- UpdateMyUserPassword
- UpdateUserPasswordByOrgId
- ResetUserRequirePasswordReset
- GetUserPasswordResetLink
- GetMyUserPasswordResetLink
- GetUserPasswordResetLinkByOrgId
- GetUserEmailVerified
- GetUserEmailVerifiedByOrgId
- SendUserVerificationEmailByOrgId
- SendUserVerificationEmail
- ManualUserEmailVerificationByOrgId
- ManualUserEmailVerification
- GetTempUserToken
- GetTempUserTokenByUserId
- GetCountriesList
- GetAdminClientPreferences
- UpdateAdminClientPreferences
- GetPermissions
- RevokeAccountOwnerPermissionFromUser
- UpdateUserDisabled
- UpdateUserDisabledByOrgId
- UpdateBulkUsersDisabled
- GetOrgBillingSettingsByOrgId
- GetOrgBillingSettings
- SetOrgBillingSettings
- AddOrgBillingOverride
- RemoveOrgBillingOverride
- GetSystemDefaultBillingRates
- ListPermissionGroupsByOrgId
- ListPermissionGroups
- CreatePermissionGroup
- UpdatePermissionGroup
- DeletePermissionGroup
- AssignUserToAccountOwnerPermissionGroup
- AssignUserPermissionGroup
- AssignUsersPermissionGroup
- UpdateUserNeoPermissionGroups
- RevokeUserPermissionGroup
- RevokeUsersPermissionGroup
- InitDefaultPermissionGroups
- AddPermissionToAccountOwnerPermissionGroup
- RevokePermissionToAccountOwnerPermissionGroup
- AddPermissionToOrgDefaultGroup
- RemovePermissionFromOrgDefaultGroup
- GetOrgDefaultSuperUserGroup
- ListP3PermissionGroupsByOrgId
- ListP3PermissionGroups
- AddUserRegion
- RemoveUserRegion
- CreateP3PermissionGroup
- UpdateP3PermissionGroupByOrgId
- UpdateP3PermissionGroup
- DeleteP3PermissionGroup
- AssignUsersP3PermissionGroup
- AddLoginToUser
- RevokeUsersP3PermissionGroup
- GetContactPreferences
- UpdateContactPreferences
- GetCompliancePreferences
- UpdateCompliancePreferences
- GetAgentPreferences
- UpdateAgentPreferences
- GetOrganizationPreferences
- UpdateOrganizationPreferences
- GetSchedulePreferences
- UpdateSchedulePreferences
- GetBusinessPreferences
- UpdateBusinessPreferences
- GetEndOfDayPreferences
- UpdateEndOfDayPreferences
- GetReportFilterPreferences
- UpdateReportFilterPreferences
- GetPhonePreferences
- UpdatePhonePreferences
- GetDashboardGeneralPreferences
- UpdateDashboardGeneralPreferences
- GetWebhookPreferences
- UpdateWebhookPreferences
- GetBroadcastPreferences
- UpdateBroadcastPreferences
- GetAuthenticationPreferences
- UpdateAuthenticationPreferences
- GetRecordingPreferences
- UpdateRecordingPreferences
- GetDashboardQueuePreferences
- UpdateDashboardQueuePreferences
- GetAgentQuickViewPreferences
- GetVoiceAnalyticsPreferences
- UpdateVoiceAnalyticsPreferences
- UpdateVoiceAnalyticsPreferencesEnabled
- GetScorecardsPreferences
- UpdateScorecardsPreferences
- GetEmailSmsPreferences
- UpdateEmailSmsPreferences
- EditAgentQuickViewPreferences
- EditBackofficeThemePreference
- GetBackofficeThemePreference
- AcceptLinkbackRecordingTerms
- LinkbackUpdateBroadcastTemplates
- RecordEmailUnsubscribeAcknowledgement
- ClearEmailUnsubscribeAcknowledgement
- CreateWebLinkTemplate
- ListWebLinkTemplates
- GetWebLinkTemplate
- UpdateWebLinkTemplate
- DeleteWebLinkTemplate
- CreateAgentTriggerTemplate
- ListAgentTriggerTemplates
- GetAgentTriggerTemplate
- UpdateAgentTriggerTemplate
- DeleteAgentTriggerTemplate
- CreateClientInfoDisplayTemplate
- ListClientInfoDisplayTemplates
- UpdateClientInfoDisplayTemplate
- DeleteClientInfoDisplayTemplate
- GetClientInfoDisplayTemplate
- ListAgentPauseCodes
- CreateAgentPauseCode
- UpdateAgentPauseCode
- DeleteAgentPauseCode
- ListCustomReportFilters
- CreateCustomReportFilter
- UpdateCustomReportFilter
- DeleteCustomReportFilter
- ListAgentResponseGroups
- ListLastTemplateElements
- ListQueueConfigsByOrgId
- DeleteQueueConfig
- GetQueueConfig
- CreateQueueConfig
- UpdateQueueConfig
- CopyQueueConfig
- GetAllQueueConfigSounds
- GetQueueConfigSound
- SetQueueConfigSound
- SetAllQueueConfigSoundsFromSource
- GetUserBlocked
- UnblockUser
- ListP3UnMigratedUsers
- MigrateP3User
- UpdateP3UserName
- ListOwnedUsers
- ListOwnedOrgsByOrgId
- ListOwnedOrgs
- RemoveLoginStrikes
- RemoveUserLoginStrikes
- ListLoginHistory
- UpdateP3UserSids
- CreateAuthConnection
- GetAuthConnectionSettings
- UpdateAuthConnectionSettings
- DeleteAuthConnection
- GetUserSubscription
- GetMyUserSubscription
- AddUserSubscription
- AddMyUserSubscription
- RemoveUserSubscription
- RemoveMyUserSubscription
- UpdateUserSubscription
- UpdateMyUserSubscription
- ListUserSubscriptions
- ListMyUserSubscriptions
- ListOrgSubscriptions
- GetSystemEnvironmentDetails
- ListAgentStatisticsTemplates
- CreateAgentStatisticsTemplate
- UpdateAgentStatisticsTemplate
- DeleteAgentStatisticsTemplate
- CreateOrganization
- GetOrganization
- GetOrganizationById
- UpdateOrganization
- ArchiveOrganization
- UnArchiveOrganization
- ListAllOrganizationsGlobally
- ListOrganizationsByRegion
- ListArchivedOrganizations
- ConvertOrgToManual
- ListOwnedOrgs
- GetOrganizationPreferences
- UpdateOrganizationPreferences
- GetAgentPreferences
- UpdateAgentPreferences
- GetContactPreferences
- UpdateContactPreferences
- GetAuthenticationPreferences
- UpdateAuthenticationPreferences
- GetWebhookPreferences
- UpdateWebhookPreferences
- GetDashboardGeneralPreferences
- UpdateDashboardGeneralPreferences
- GetDashboardQueuePreferences
- UpdateDashboardQueuePreferences
- GetPhonePreferences
- UpdatePhonePreferences
- GetCompliancePreferences
- UpdateCompliancePreferences
- GetBroadcastPreferences
- UpdateBroadcastPreferences
- GetSchedulePreferences
- UpdateSchedulePreferences
- GetEmailSmsPreferences
- UpdateEmailSmsPreferences
- GetBusinessPreferences
- UpdateBusinessPreferences
- UpdateAdminBusinessPreferences
- GetScorecardsPreferences
- UpdateScorecardsPreferences
- GetVoiceAnalyticsPreferences
- ListVoiceAnalyticsPreferences
- UpdateVoiceAnalyticsPreferences
- GetEndOfDayPreferences
- UpdateEndOfDayPreferences
- GetReportFilterPreferences
- UpdateReportFilterPreferences
- GetRecordingPreferences
- UpdateRecordingPreferences
- GetAdminClientPreferences
- UpdateAdminClientPreferences
- AcceptLinkbackRecordingTerms
- LinkbackUpdateBroadcastTemplates
- RecordEmailUnsubscribeAcknowledgement
- ClearEmailUnsubscribeAcknowledgement
- ListBusinessHours
- GetBusinessHours
- SetBusinessHours
- AddIntervalToBusinessHours
- RemoveIntervalFromBusinessHours
- UpdateBusinessHoursInfo
- DeleteBusinessHours
- EvaluateBusinessHours
- CreateUser
- CreateDelegatedUser
- GetMyUser
- GetUser
- GetUserByOrgId
- ListAgents
- ListPublicUsers
- ListUsers
- ListUsersByOrgId
- ListUsersByRegion
- UpdateMyUser
- UpdateUser
- UpdateUserLabels
- UpdateUserCallerId
- UpdateUserDisabled
- UpdateUserDisabledByOrgId
- GetMyUserPasswordResetLink
- GetUserPasswordResetLink
- GetUserPasswordResetLinkByOrgId
- CreatePasswordResetLink
- CreatePasswordResetLinkByOrgId
- GetUserLoginInfo
- GetUserEmailVerified
- GetUserEmailVerifiedByOrgId
- ResetMyPassword
- ResetUserPassword
- ResetUserPasswordByOrgId
- SendUserEmailVerification
- SendUserEmailVerificationByOrgId
- SendPasswordReset
- SendPasswordResetByOrgId
- GetUserSessionData
- GetAgentProfileGroup
- ListAgentProfileGroups
- UpdateAgentProfileGroup
- CreateAgentProfileGroup
- DeleteAgentProfileGroup
- AssignAgentProfileGroups
- AddUserSubscription
- AddUserSubscriptionByUserId
- GetUserSubscription
- GetUserSubscriptionByUserId
- UpdateUserSubscription
- UpdateUserSubscriptionByUserId
- RemoveUserSubscription
- RemoveUserSubscriptionByUserId
- ListUserSubscriptions
- ListUserSubscriptionsByUserId
- ListOrgSubscriptions
- CreateAuthToken
- CreateAuthTokenByUserId
- ListAuthTokens
- ListAuthTokensByUserId
- SetAuthTokenExpiration
- SetAuthTokenExpirationByUserId
- DeleteAuthToken
- DeleteAuthTokenByUserId
- GetHuntGroupSettings
- UpdateHuntGroupSettings
- CreateHuntGroup
- UpdateHuntGroupGeneralDetails
- DeleteHuntGroup
- GetHuntGroupDetails
- ListCallerIdBuckets
- GetDataDipTemplate
- ListDataDipTemplates
- CreateDataDipTemplate
- UpdateDataDipTemplate
- DeleteDataDipTemplate
- CopyDataDipTemplate
- CopyDataDipTemplateToOrganization
- ListBroadcastTemplateGeneralDetails
- ListAgentResponseAutoRules
- CreateAgentResponseAutoRules
- UpdateAgentResponseAutoRules
- DeleteAgentResponseAutoRules
- ListHuntGroupWebLinks
- CopyHuntGroupWebLink
- UpdateHuntGroupWebLinks
- ListHuntGroupIntegrationLinks
- CopyHuntGroupIntegrationLink
- UpdateHuntGroupIntegrationLinks
- GetHuntGroupClientInfoDisplayTemplate
- CreateHuntGroupClientInfoDisplayTemplate
- UpdateHuntGroupClientInfoDisplayTemplate
- DeleteHuntGroupClientInfoDisplayTemplate
- CopyHuntGroupClientInfoDisplayTemplate
- CreateCampaignClientInfoDisplayTemplate
- ListHuntGroupsWithClientInfoTemplateData
- ListAgentTriggers
- CopyAgentTrigger
- UpdateAgentTriggers
- ListHuntGroupScripts
- ListOrgHuntGroupScripts
- GetHuntGroupScript
- CreateHuntGroupScript
- UpdateHuntGroupScript
- DeleteHuntGroupScript
- AssignScriptToHuntGroups
- UnassignScriptFromHuntGroups
- CreateTrust
- AcceptTrust
- RejectTrust
- GetTrust
- ListIncomingTrusts
- ListGivenTrusts
- ListAssignableTrusts
- DeleteTrust
- AssignTrust
- UnassignTrust
- CreateLabel
- DeleteLabel
- ListLabels
- GetLabel
- UpdateLabel
- AssignLabel
- UnassignLabel
- GetAssignmentCounts
- GetAssignableLabels
- GetPermissions
- GetUserPermissions
- CreatePermissionGroup
- UpdatePermissionGroup
- DeletePermissionGroup
- ListPermissionGroups
- ListPermissionGroupsByOrgId
- AssignUsersPermissionGroup
- RevokeUsersPermissionGroup
- AssignLabels
- RevokeLabels
- AssignAccountOwnerPermissionToUser
- RevokeAccountOwnerPermissionFromUser
- InitDefaultPermissionGroups
- GetAccountOwnerGroup
- GetLicenses
- GetOrgLicenses
- UpdateLicenses
- RemovePermissionFromAllPermissionGroups
- ListP3PermissionGroups
- ListP3PermissionGroupsByOrgId
- CreateP3PermissionGroup
- UpdateP3PermissionGroup
- UpdateP3PermissionGroupByOrgId
- DeleteP3PermissionGroup
- AssignUsersP3PermissionGroup
- RevokeUsersP3PermissionGroup
- RefreshMfaLockout
- RefreshMfaLockoutByOrgId
- SetMfaType
- SetMyMfaType
- EnableUserMfa
- EnableMyUserMfa
- GetUserMfaInfo
- GetMyUserMfaInfo
- GetMyAllowedMfaMethods
- GenerateTOTPSecret
- VerifyTOTPCode
- CreateBusinessHours
- UpdateBusinessHours
- CreateCertificateInfo
- DeleteCertificateInfo
- RevokeCertificateInfo
- ListCertificateInfo
- AddGroupedUserIPRestrictions
- RemoveGroupedUserIPRestrictions
- ListUsersAllowedIps
- ListResponseEvaluators
- GetResponseEvaluator
- CreateResponseEvaluator
- UpdateResponseEvaluator
- DeleteResponseEvaluator
- OrgLegacy
- P3Api
- GetAgentHuntGroup
- GetAgentSession
- GetAgentSkills
- CreateAgentSkill
- UpdateAgentSkill
- DeleteAgentSkill
- ListAgentSkills
- ListSkillsForCurrentAgent
- ListSkills
- UpdateAgentSkills
- GetCurrentAgent
- GetClientInfoData
- GetClientInfoDisplayTemplate
- ListAgentStatisticsData
- ListPBXExtensions
- ListAgentExtensions
- ListHuntGroupExtensions
- CreateExtension
- DeleteExtension
- UpdateExtension
- UpdatePBXExtension
- CreateDNCLNumbers
- GetScriptOrResponses
- GetHuntGroupAgentSettings
- ListHuntGroupWebLinks
- GetHuntGroupPauseCodes
- ListAgentCallHistory
- ListClientPhoneBookEntries
- ListHuntGroupPhoneBookEntries
- CreatePhoneBookEntry
- UpdatePhoneBookEntry
- DeletePhoneBookEntry
- ListPhoneBooks
- ListAgentTriggers
- GetCampaignCompletionStatus
- GetLostPeerInfo
- GetDispositionKeys
- GetReadyAgents
- ListAgentQueueAndOnHoldCallData
- SaveAgentCallResponses
- ListAgentTransferOptions
- UpdateAgentCallResponseValue
- GetIntercomPeerInfo
- ListOrgResponseEvaluators
- GetQueueConfigurationOptionsArray
- GetConditionalDNCLRules
- ManualDialStart
- ListExtendedCallHistory
- ListWhiteListPhoneBooks
- DownloadCallRecording
- DownloadCallRecordings
- PlacePreviewDialCall
- CancelPreviewDialCall
- UpdateTaskStatus
- ListCallbackRoutingAgents
- ListCallbackRoutingSkills
- HandleRecordingDelay
- UpdateAgentAssignedHuntGroup
- GetCallData
- ListHuntGroups
- ListReassignmentHuntGroups
- GetOrgAgentSettings
- ListCallerIdsFromBucket
- SaveLastCallResponse
- ListAgentCallLogsByCallSidAndType
- ListAgentCallResponseValues
- GetContactSchemaByContactGroup
- ListContactGroupDetailsByClientSid
- GetContactGroupDetails
- GetContactGroupSize
- CreateContactFieldDescription
- UpdateContactFieldDescription
- DeleteContactFieldDescription
- ListContactFieldDescriptions
- ListContactFieldDescriptionsByCGSid
- ListContactImportTemplates
- UpdatePreviewRecordToFinished
- UpdateAgentHuntGroup
- MultiAgentHuntGroupAssignment
- GetAgentProfile
- RecalculateBilling
- ListOutboundBroadcastTemplateData
- MultiAgentSkillAssignment
- MultiAgentSkillUnassignment
- ListMAMAgentHuntGroupsByClientSid
- ListTtsVoices
- CreateTtsVoice
- DeleteTtsVoice
- ListCustomDataKeys
- CreateCustomDataKey
- DeleteCustomDataKey
- UpdateCustomDataKey
- GetActivityLogHistory
- ListTableTemplateProperties
- ListAgentSkillsFilters
- ListScheduleRules
- ListCustomReportFilters
- ListSmsNumbers
- GetMailMerge
- ListDistinctPauseCodes
- GetAgentHuntGroup
- GetAgentSession
- GetAgentSkills
- CreateAgentSkill
- UpdateAgentSkill
- DeleteAgentSkill
- ListSkillsForCurrentAgent
- ListSkills
- UpdateAgentSkills
- GetCurrentAgent
- GetClientInfoData
- GetClientInfoDisplayTemplate
- ListAgentStatisticsData
- ListPBXExtensions
- ListAgentExtensions
- ListHuntGroupExtensions
- CreateExtension
- DeleteExtension
- UpdateExtension
- UpdatePBXExtension
- CreateDNCLNumbers
- GetScriptOrResponses
- GetHuntGroupAgentSettings
- ListHuntGroupWebLinks
- GetHuntGroupPauseCodes
- ListAgentCallHistory
- ListClientPhoneBookEntries
- ListHuntGroupPhoneBookEntries
- CreatePhoneBookEntry
- UpdatePhoneBookEntry
- DeletePhoneBookEntry
- ListPhoneBooks
- ListAgentTriggers
- GetCampaignCompletionStatus
- GetLostPeerInfo
- GetDispositionKeys
- GetReadyAgents
- ListAgentQueueAndOnHoldCallData
- SaveAgentCallResponses
- ListAgentTransferOptions
- UpdateAgentCallResponseValue
- GetIntercomPeerInfo
- ListOrgResponseEvaluators
- GetQueueConfigurationOptionsArray
- GetConditionalDNCLRules
- ManualDialStart
- GetExtendedCallHistories
- ListWhiteListPhoneBooks
- DownloadCallRecording
- DownloadCallRecordings
- PlacePreviewDialCall
- CancelPreviewDialCall
- UpdateTaskStatus
- ListCallbackRoutingAgents
- ListCallbackRoutingSkills
- HandleRecordingDelay
- UpdateAgentAssignedHuntGroup
- GetCallData
- ListHuntGroups
- ListReassignmentHuntGroups
- GetOrgAgentSettings
- ListCallerIdsFromBucket
- SaveLastCallResponse
- ListAgentCallLogsByCallSidAndType
- ListAgentCallResponseValues
- GetContactSchemaByContactGroup
- ListContactGroupDetailsByClientSid
- GetContactGroupDetails
- GetContactGroupSize
- CreateContactFieldDescription
- DeleteContactFieldDescription
- ListContactFieldDescriptions
- ListContactFieldDescriptionsByCGSid
- ListContactImportTemplates
- UpdatePreviewRecordToFinished
- UpdateAgentHuntGroup
- MultiAgentHuntGroupAssignment
- GetAgentProfile
- RecalculateBilling
- ListOutboundBroadcastTemplateData
- MultiAgentSkillAssignment
- MultiAgentSkillUnassignment
- ListMAMAgentHuntGroupsByClientSid
- ListTtsVoices
- CreateTtsVoice
- DeleteTtsVoice
- ListCustomDataKeys
- CreateCustomDataKey
- DeleteCustomDataKey
- UpdateCustomDataKey
- GetActivityLogHistories
- ListTableTemplateProperties
- ListAgentSkillsFilters
- ListScheduleRules
- ListCustomReportFilters
- ListSmsNumbers
- PBXService
- QueryPbxUsers
- QueryRingGroups
- UpdatePbxUser
- UpdateRingGroup
- CreateRingGroup
- DeleteRingGroup
- AssignRandomExtension
- ListPBXUsers
- GetPBXUser
- ListRingGroups
- ListRingGroupsBySipId
- GetRingGroup
- GetSIPAccount
- GetSIPAccountByUserId
- GetSIPCredentials
- ListSIPAccounts
- ListSIPAccountsByRingGroupId
- UpdateSIPAccount
- UpdateRingGroup
- CreateRingGroup
- DeleteRingGroup
- AssignRandomExtension
- PortalManagerApi
- UpsertPortalConfig
- ListPortalConfigs
- GetPortalConfig
- DeletePortalConfig
- UpdatePortalConfigLogo
- GetPortalConfigLogo
- ListPortalLinks
- GetPortalLink
- DeletePortalLink
- CreatePortalLinks
- UpsertPortal
- GetPortal
- DeletePortal
- ListPortals
- ListDetailedPortals
- GetDetailedPortal
- UpsertPluginInstance
- GetPluginInstance
- DeletePluginInstance
- ClonePluginInstance
- ListPluginInstance
- ListFlowFieldNames
- ListAvailableVerificationFields
- ListAvailablePaymentFields
- ListPortalTypes
- ListPortalWorkflows
- ListAllActionDefinitions
- ListPluginsByMethod
- Scorecards
- CreateScorecard
- ListScorecards
- UpdateScorecard
- DeleteScorecard
- GetScorecard
- CreateQuestion
- ListQuestions
- UpdateQuestion
- DeleteQuestion
- GetQuestion
- BulkCreateQuestions
- CreateCategory
- ListCategories
- UpdateCategory
- DeleteCategory
- GetCategory
- CreateScorecardQuestion
- UpdateScorecardQuestion
- DeleteScorecardQuestion
- GetScorecardQuestion
- CreateSection
- ListSections
- UpdateSection
- GetSection
- DeleteSection
- CreateQuestionCategory
- DeleteQuestionCategory
- CreateEvaluation
- DeleteEvaluation
- ScoreEvaluation
- UpdateEvaluation
- GetEvaluation
- ListEvaluations
- CreateEvaluationQuestion
- UpdateEvaluationQuestion
- DeleteEvaluationQuestion
- SampleCallsByCategory
- SampleAgentConversations
- CreateAutoQuestion
- UpdateAutoQuestion
- DeleteAutoQuestion
- GetAutoQuestion
- GetAutoEvaluation
- ListAutoEvaluations
- StreamAutoEvaluations
- DeleteAutoEvaluation
- PreviewEvaluationScore
- RestoreEvaluation
- CreateSmartQuestion
- UpdateSmartQuestion
- DeleteSmartQuestion
- ListSmartEvaluations
- DeleteSmartEvaluation
- GetSmartEvaluation
- ScorecardsSupport
- Sds
- Sentinel
- SkillsService
- CreateSkillGroup
- ListSkillGroups
- UpdateSkillGroup
- GetSkillGroup
- DeleteSkillGroup
- RemoveSkillFromAllGroups
- AssignSkillGroups
- UpdateUsersOnSkillGroup
- RevokeSkillGroups
- GetUserSkillGroups
- GetUserSkills
- GetSkillGroupMembers
- ListSkillGroupsMembers
- GetAgentSkills
- ListSkillsForCurrentAgent
- ListAssignedSkillGroups
- AssignOwnSkillGroups
- RevokeOwnSkillGroups
- SmsApi
- ListSmsTemplates
- CreateSmsTemplate
- UpdateSmsTemplate
- DeleteSmsTemplate
- GetSmsTemplateBySid
- ListSmsIntentTemplates
- CreateSmsIntentTemplate
- UpdateSmsIntentTemplate
- DeleteSmsIntentTemplate
- GetSmsIntentTemplateBySid
- ListSmsSourceNumbers
- CreateSmsSourceNumber
- UpdateSmsSourceNumber
- DeleteSmsSourceNumber
- GetSmsSourceNumberBySid
- SendSmsNotification
- ListSmsGroupByFilters
- ListSmsGroupsByGroupSids
- ListSmsTasksByGroupSids
- ListSmsGroupByFiltersForAudit
- ListSmsGroupsByGroupSidsForAudit
- ListSmsTasksByGroupSidsForAudit
- ListSmsTasksWithDetailedStatus
- UpdateSmsGroupStatus
- UpdateSmsGroupSendsPerMinute
- UpdateSmsGroupScheduleTimes
- ScheduleSms
- ResendUnconnectedSms
- SmsActivitySearch
- CreateInboundSmsTemplate
- UpdateInboundSmsTemplate
- DeleteInboundSmsTemplate
- ListInboundSmsTemplates
- GetInboundSmsTemplateById
- CreateInboundSmsGroup
- UpdateInboundSmsGroup
- DeleteInboundSmsGroup
- ListInboundSmsGroups
- ListActiveInboundSmsGroups
- ListInboundSmsGroupByFilters
- GetInboundSmsGroupById
- ListInboundSmsGroupsByGroupIds
- StopInboundSmsGroup
- ScheduleInboundSms
- CreateSmsConversation
- UpdateSmsConversation
- DeleteSmsConversation
- ListSmsConversations
- GetSmsConversationById
- GetSmsMessage
- CreateSmsConversationAudit
- ListSmsConversationAudits
- GetSmsConversationAuditById
- CreateSmsConversationAssignedAgent
- ListSmsConversationAssignedAgents
- GetSmsConversationAssignedAgentById
- ListInboundSmsTasksByGroupIds
- StopAllOutboundSmsGroups
- StopAllInboundSmsGroups
- Soundboard
- Srec
- TasksService
- Tickets
- CreateTicket
- EditTicket
- ListTickets
- AssignTicket
- CloseTicket
- ViewTicket
- CreateComment
- EnableProject
- ListEnabledProjects
- CreateSLA
- ListSLA
- UpdateSLA
- ListSLACondition
- ReplyComment
- ListTicketAuditLog
- AssignSelf
- EditMaskTicket
- ListAllocatedTickets
- ListAvailableAgentTickets
- ListAgentTickets
- ListSkills
- ListUsers
- CloseTicketAction
- AssignTicketAction
- CreateTicketAction
- ChangeTicketStatus
- CreateTicketTemplate
- EditTicketTemplate
- ListTicketTemplate
- AssignTicketTemplate
- GetAllActionType
- GetPhoneNumberType
- AddEntityRef
- ListTicketsByEntityRef
- ListEntityRefsByTicket
- CreateCustomField
- EditCustomField
- ListCustomFields
- TranslationsService
- TrustsService
- UsersService
- CreateUser
- CreateDelegatedUser
- GetMyUser
- GetUser
- GetUserByOrgId
- ListAgents
- ListPublicUsers
- ListUsers
- ListUsersByOrgId
- ListUsersByRegion
- UpdateMyUser
- UpdateUser
- UpdateUserLabels
- UpdateUserCallerId
- UpdateUserDisabled
- UpdateUserDisabledByOrgId
- GetMyUserPasswordResetLink
- GetUserPasswordResetLink
- GetUserPasswordResetLinkByOrgId
- CreatePasswordResetLink
- CreatePasswordResetLinkByOrgId
- GetUserLoginInfo
- GetUserEmailVerified
- GetUserEmailVerifiedByOrgId
- ResetMyPassword
- ResetUserPassword
- ResetUserPasswordByOrgId
- SendUserEmailVerification
- SendUserEmailVerificationByOrgId
- SendPasswordReset
- SendPasswordResetByOrgId
- GetUserSessionData
- GetAgentProfileGroup
- ListAgentProfileGroups
- UpdateAgentProfileGroup
- CreateAgentProfileGroup
- DeleteAgentProfileGroup
- AssignAgentProfileGroups
- AddUserSubscription
- AddUserSubscriptionByUserId
- GetUserSubscription
- GetUserSubscriptionByUserId
- UpdateUserSubscription
- UpdateUserSubscriptionByUserId
- RemoveUserSubscription
- RemoveUserSubscriptionByUserId
- ListUserSubscriptions
- ListUserSubscriptionsByUserId
- ListOrgSubscriptions
- CreateAuthToken
- CreateAuthTokenByUserId
- ListAuthTokens
- ListAuthTokensByUserId
- SetAuthTokenExpiration
- SetAuthTokenExpirationByUserId
- DeleteAuthToken
- DeleteAuthTokenByUserId
- RefreshMfaLockout
- RefreshMfaLockoutByOrgId
- SetMfaType
- SetMyMfaType
- EnableUserMfa
- EnableMyUserMfa
- GetUserMfaInfo
- GetMyUserMfaInfo
- AddGroupedUserIPRestrictions
- RemoveGroupedUserIPRestrictions
- ListUsersAllowedIps
- Vanalytics
- Audit
- GetRecordingUrl
- ListBillingSpan
- Search
- ListTranscriptGroupNames
- BulkDeleteTranscripts
- BulkRestoreTranscripts
- ListAgentResponseValues
- GetTranscriptSummary
- CreateFilter
- ListFilters
- UpdateFilter
- DeleteFilter
- GetFilter
- GetFlag
- CreateFlag
- ListFlags
- UpdateFlag
- DeleteFlag
- CreateFlagReview
- BulkCreateFlagReview
- ListFlagReviews
- CreateFlagTranscript
- SearchFlagTranscripts
- CreateFlagFilter
- ListFlagFilters
- DeleteFlagFilter
- ListFlagSnapshots
- ListFlagTranscriptFilters
- CreateCorrection
- GetCorrection
- DeleteCorrection
- ListCorrections
- UpdateCorrection
- Audit
- GetRecordingUrl
- ListBillingSpan
- SearchTranscripts
- BulkDeleteTranscripts
- BulkRestoreTranscripts
- ListTranscriptGroupNames
- ListAgentResponseValues
- GetTranscriptSummary
- CreateFilter
- ListFilters
- UpdateFilter
- DeleteFilter
- GetFilter
- ListFlagTranscriptFilters
- ListFlagFilters
- GetFlag
- CreateFlag
- ListFlags
- UpdateFlag
- DeleteFlag
- CreateFlagReview
- BulkCreateFlagReview
- ListFlagReviews
- CreateFlagTranscript
- ListFlagSnapshots
- CreateCorrection
- GetCorrection
- DeleteCorrection
- ListCorrections
- UpdateCorrection
- VanalyticsSupport
- Vmds
- VmdsService
- WFM
- PerformInitialClientSetup
- CreateInitialDemoActivities
- ListSkillProfiles
- UpdateSkillProfile
- UpdateSkillProfileProficiencies
- GetSkillProfile
- ResyncSkillProfiles
- GetLastSkillProfileResyncDate
- UpsertForecastingParameters
- GetForecastingParameters
- GetClientHistoryCacheInfo
- ListHistoricalData
- UpsertHistoricalDataDelta
- UpsertHistoricalDataDeltas
- ListSkills
- BuildCallProfileTemplateForSkillProfile
- BuildCallProfileTemplate
- CreateInactiveSkillProfileMapping
- GetAvailableRegressionForecasterModelTypes
- DisconnectInactiveSkillProfileMapping
- CreateSkillProfileGroup
- UpdateSkillProfileGroup
- ListSkillProfileGroups
- UpdateSkillProfileGroupAssociations
- DeleteHistoricalDataDeltas
- ListTopSkillProfiles
- GetSkillProfilesCount
- BuildProfileForecastByInterval
- BuildProfileForecastByIntervalWithStats
- UpsertProfileForecast
- CreateCallProfileTemplate
- DeleteCallProfileTemplate
- CreateRegressionTemplate
- DeleteRegressionTemplate
- ListRegressionTemplates
- ListForecastIntervalsForSkillProfile
- ListForecastIntervals
- ListForecastIntervalsV2
- BuildRegressionForecastByInterval
- BuildRegressionForecastByIntervalWithStats
- ListCallProfileTemplates
- UpsertRegressionForecast
- UpsertForecastDataDelta
- UpsertForecastDataDeltas
- DeleteForecastIntervals
- ListHistoricalDataForAllSkillProfiles
- BuildDOWAndMOYProfiles
- CalculateTrainingDataAveragesForSkillProfile
- UpdateSkillProfileAveragesUsingHistoricalData
- UpdateCallCenterNode
- CreateClientNode
- UpdateClientNode
- CreateLocationNode
- UpdateLocationNode
- CreateProgramNode
- UpdateProgramNode
- ListProgramNodesBySid
- CreateConstraintRule
- UpdateConstraintRule
- DeleteConstraintRule
- CreateNonSkillActivity
- UpdateNonSkillActivity
- ListNonSkillActivities
- ListNonSkillActivityAssociations
- ListCandidateSchedulingActivities
- ListSchedulingActivities
- GetOnCallSchedulingActivity
- CreateSchedulingActivityPauseCodes
- DeleteSchedulingActivityPauseCodes
- ListPatternsForSchedulingActivityClassifications
- GetTimeOffSchedulingActivity
- CreateAgentGroup
- ListAgentScheduleGroups
- UpdateAgentGroup
- CreateUnassignedWFMAgent
- UpdateWFMAgent
- ListAllWFMAgents
- ListCandidateWFMAgents
- ListUngroupedWFMAgents
- ListWFMAgentSids
- ListUnassignedWFMAgents
- ListWFMAgentsAssociatedWithAgentGroup
- CreateWFMAgentMemberships
- CopyWFMAgentMemberships
- DeleteWFMAgentMemberships
- DeleteWFMAgentsMemberships
- RemoveAgentFromFutureShifts
- BuildAgentDiagnostics
- CreateShiftTemplate
- UpdateShiftTemplate
- ListShiftTemplatesBySids
- BuildShiftTemplateDiagnostics
- CreatePlacementRule
- UpdatePlacementRule
- DeletePlacementRule
- CreateOpenTimesPattern
- UpdateOpenTimesPattern
- DeleteOpenTimesPattern
- GetOpenTimesBitmaps
- ListOpenDateRangesForNodeOpenTimesBitmaps
- CreateAgentAvailabilityPattern
- UpdateAgentAvailabilityPattern
- DeleteAgentAvailabilityPattern
- GetAvailabilityBitmaps
- UpsertNonSkillActivityAssociation
- CreateSkillProficiencies
- UpdateSkillProficiencies
- DeleteSkillProficiency
- CopyScenario
- CreateScheduleScenarioWithNodes
- UpdateScheduleScenario
- ListConfigEntities
- CreateReasonCode
- UpdateReasonCode
- GetDefaultReasonCode
- ListReasonCodes
- DeleteShiftInstances
- BuildNodeDiagnostics
- BuildGlobalDiagnostics
- GetPublishedSchedule
- GetPublishedScheduleRequiredCalls
- GetDraftScheduleRequiredCalls
- CreateDraftSchedule
- UpdateDraftSchedule
- BuildDraftSchedule
- PollBuildInProgress
- CancelBuildInProgress
- PublishDraftSchedule
- ResetDraftSchedule
- GetDraftSchedule
- ListDraftSchedules
- ClearSchedule
- DeleteDraftSchedule
- ListShiftInstancesBySid
- CopyScheduleToSchedule
- CreateShiftInstance
- CreateShiftInstanceV2
- CreateShiftInstanceWithSegments
- SplitShiftInstance
- SwapShiftInstances
- UpdateShiftInstance
- UpdateShiftInstanceV2
- UpdateShiftInstanceWithSegments
- CopyShiftInstancesToSchedule
- ListShiftInstanceSidsForAgent
- ListShiftInstanceSidsForSchedule
- ListShiftSegmentsByShiftInstanceSids
- SetSchedulingTarget
- GetSchedulingTarget
- DeleteSchedulingTarget
- GetDefaultSchedulingTarget
- SetDefaultSchedulingTarget
- GetPerformanceMetrics
- ListRequiredCallsIntervals
- CreateTourPattern
- GetTourPatternDiagnostics
- UpsertTourPatternWithMembers
- GetTourPattern
- GetTourPatternWithMembers
- DeleteTourPattern
- CreateTourWeekPattern
- ListTourWeekPatterns
- DeleteTourWeekPatterns
- CreateTourShiftInstanceConfig
- UpdateTourShiftInstanceConfig
- ListTourShiftInstanceConfigs
- DeleteTourShiftInstanceConfigs
- CreateTourShiftSegmentConfig
- UpdateTourShiftSegmentConfig
- ListTourShiftSegmentConfigs
- DeleteTourShiftSegmentConfigs
- CreateTourAgentCollection
- UpdateTourAgentCollection
- ListTourAgentCollections
- DeleteTourAgentCollections
- CreateTourAgentCollectionWFMAgents
- ListTourAgentCollectionWFMAgents
- DeleteTourAgentCollectionWFMAgents
- GenerateTourWeekPatterns
- ListValidAgentsForReplacement
- ReplaceAgentOnSchedule
- ReplaceAgentOnScheduleV1
- RemoveAgentFromSchedule
- CreatePublishedShift
- CreatePublishedShiftWithSegments
- UpdatePublishedShift
- UpdatePublishedShiftWithSegments
- SplitPublishedShift
- SwapPublishedShifts
- DeletePublishedShifts
- ReplaceAgentOnPublishedSchedule
- RemoveAgentFromPublishedSchedule
- CopyShiftsToPublishedSchedule
- CreateAgentLeavePetition
- ListAgentLeavePetitions
- ArchiveAgentLeavePetition
- ResolveAgentLeavePetition
- CancelAgentLeavePetition
- HelloWorldWFMAdherence
- ListAdherenceDiagnostics
- ListAgentStatesForDay
- ListRealTimeManagementStates
- ListAdherenceAgentStates
- ListAdherenceAgentStateViolations
- ResolveAdherenceAgentStateViolation
- UpsertRealTimeManagementStateColor
- ListRealTimeManagementStateColors
- DeleteRealTimeManagementStateColor
- CreateRgbaColor
- ListRgbaColors
- UpdateRgbaColor
- DeleteRgbaColor
- CreateAdherenceRuleNotificationConfig
- UpdateAdherenceRuleNotificationConfig
- CreateAdherenceRuleNotificationConfigEntry
- UpdateAdherenceRuleNotificationConfigEntry
- DeleteAdherenceRuleNotificationConfigEntry
- ListAdherenceRuleNotificationConfigs
- CreateAdherenceDepartmentalRule
- UpdateAdherenceDepartmentalRule
- CreateAdherenceDepartmentalRuleClause
- UpdateAdherenceDepartmentalRuleClause
- DeleteAdherenceDepartmentalRuleClause
- ListAdherenceDepartmentalRules
- CreateAdherenceAgentRule
- UpdateAdherenceAgentRule
- CreateAdherenceAgentRuleClause
- UpdateAdherenceAgentRuleClause
- ListAdherenceAgentRules
- DeleteAdherenceAgentRuleClause
- AgentGetSchedule
- AgentListLeavePetitions
- AgentCreateLeavePetition
- AgentCancelLeavePetition
- SetAgentStateSimulationLevelForOrg
- WorkflowDefinitionPersistService
- Room303API
- AddRoomMember
- RemoveRoomMember
- ListRoomMembers
- SetAdminForRoomMember
- JoinRoom
- GetRoomMember
- CreateMessage
- EditMessage
- DeleteMessage
- GetMessages
- StreamMessageUpdates
- GetUnreadStats
- MarkMessageRead
- MarkAllMessagesRead
- BulkMarkMessageRead
- CreateRoom
- GetRoom
- ListAllRooms
- ListRoomsForMember
- ArchiveRoom
- ListUsersNames
- UpdateRoomConfig
- UpdateGlobalConfig
- GetGlobalConfig
- UpdateRoom
- Third Party
- Use Cases