TCN API
    TCN API
    • API Edition 1
      • Acd
        • AgentGetStatusStream
        • AgentGetStatus
        • AgentGetConnectedParty
        • ManagerAgentGetConnectedParty
        • AgentIntercom
        • AgentIntercomAccept
        • AgentIntercomReject
        • AgentIntercomCancel
        • DialManualPrepare
        • DialManualCancel
        • DialPreviewPrepare
        • AgentPause
        • AgentSetReady
        • AgentGUIBusy
        • ReportAgentSessionEvent
        • CallerRequeue
        • AgentDisconnect
        • TransferWarmToOutboundCancel
        • TransferWarmToAgentCancel
        • TransferWarmToOutboundApprove
        • TransferWarmToAgentApprove
        • CallerSendToVoicemail
        • AgentInviteTransferCallerToConference
        • AgentMonitorCalls
        • TransferColdToOutbound
        • TransferColdToAgent
        • TransferWarmToOutboundStart
        • CreateWarmOutboundTransferMember
        • RemoveTransferMember
        • TransferWarmToAgentStart
        • AgentGetCallFromHold
        • AgentGetSpecificCallFromHold
        • ACDGetAllAgentsStatuses
        • AgentPutCallOnHold
        • AgentReceiveMessage
        • AgentPBXApproveCall
        • AgentPBXRejectCall
        • GetCallerLostPeer
        • CallerGetRawEvent
        • PeerAgentWithCaller
        • HoldTransferMember
        • UnholdTransferMember
        • GetAgentCallCounts
        • WarmCallerTransferStart
        • WarmCallerTransferCancel
        • WarmCallerTransferApprove
        • PlaySoundboardEntity
        • StopSoundboardEntity
        • UpdateAgentSkills
        • PlayDTMF
        • AgentMute
        • AgentUnmute
        • StartSecureForm
        • CollectSecureFormField
        • ResetSecureFormField
        • AcceptSecureFormField
        • ProcessSecureForm
        • FinishSecureFormHandling
        • PopulateWorkflowFields
        • ValidateField
        • ListAgentsVoiceStatuses
      • AgentSmith
        • FollowAgent
      • AgentTrainingService
        • CreateLearningOpportunity
        • ListLearningOpportunities
        • ListAgentLearningOpportunities
        • CompleteAgentLearningOpportunity
        • ListDashboards
        • ListManagerDashboards
        • UpdateLearningOpportunity
        • DeleteLearningOpportunity
        • GetLearningOpportunity
      • AgentTrainingSupportService
        • ListLearningOpportunitiesByOrgId
        • DeleteLearningOpportunityByOrgId
      • Ana
        • GetSpecifiedVisualizations
        • RegisterAccount
        • SetWeeks
        • SetDefaultTimeFilter
        • SetDefaultDashboard
        • GetAccount
        • GetSpecifiedAccount
        • GetAuthorizedAnalyticsLink
        • GenerateMonthlyBilling
        • GetTimeZone
        • SetTimeZone
        • CopyDashViz
        • GetSpecifiedBillingSummary
        • GetBillingSummary
        • EnableCustomReports
        • DisableCustomReports
        • MakeAdoptable
        • MakeUnadoptable
        • AdoptAnaAccount
        • DisownAnaAccount
        • GetAccessibleClients
        • GetFamily
        • GetAllowedDataVisibility
        • GetCurrentDataVisibility
        • GetIndicesVisibility
        • GetAuditableDataVisibility
        • GetOrganizationNames
        • GenerateVizDataById
        • GetClientStatus
        • ReloadClientData
        • ListVisualizationsLegacy
      • Asm
        • StreamAgentState
        • ManagerStreamAgentState
        • PushEvents
        • CreateSession
        • EndSession
        • GetCurrentSession
        • EnableVoice
        • DisableVoice
        • ListConversations
        • AssignNewConversation
        • ListAgents
        • SetConversationCollectedData
        • GetQueuesDetails
      • AsmApi
        • CreateSession
        • GetStatus
        • EndSession
        • GetCurrentSession
        • SwitchSubsession
        • ListConversations
        • AssignNewConversation
        • ListAgents
        • SetConversationCollectedData
        • GetQueuesDetails
      • AsmService
        • CreateSession
        • EndSession
        • GetCurrentSession
        • EnableVoice
        • DisableVoice
        • ListAsmUserDetails
        • PushEvents
      • AuthConnectionService
        • CreateAuthConnection
        • ListAuthConnectionIds
        • GetAuthConnectionSettings
        • GetAuthConnection
        • DeleteAuthConnection
        • UpdateAuthConnectionSecret
        • UpdateAuthConnectionGroups
      • Billing
        • GetBillingPlan
        • UpdateBillingPlan
        • GetInvoice
        • ExportGeneratedInvoice
      • BillingService
        • CommitBillingPlan
        • CommitDefaultBillingPlan
        • CreateBillingPlan
        • CreateDefaultBillingPlan
        • CreateDefaultRateDefinition
        • CreateInvoice
        • CreateRateDefinition
        • DeleteBillingPlan
        • DeleteDefaultBillingPlan
        • DeleteDefaultRateDefinition
        • DeleteInvoice
        • DeleteRateDefinition
        • DuplicateBillingPlan
        • DuplicateDefaultBillingPlan
        • ExportInvoice
        • GetActiveBillingPlan
        • GetBillingPlan
        • GetBillingPlanHistory
        • GetInvoice
        • GetRateDefinition
        • ListBillingPlans
        • ListInvoices
        • ListRateDefinitions
        • UpdateBillingPlan
        • UpdateDefaultBillingPlan
        • UpdateDefaultRateDefinition
        • UpdateInvoice
        • UpdateRateDefinition
        • CreateDefaultRateDefinition
        • CreateDefaultRateDefinitions
        • CreateRateDefinition
        • CreateRateDefinitions
        • DeleteDefaultRateDefinition
        • DeleteDefaultRateDefinitions
        • DeleteRateDefinition
        • DeleteRateDefinitions
        • ExportInvoice
        • GetRateDefinition
        • GetRateHistory
        • ListActiveRateDefinitions
        • ListRateDefinitions
        • UpdateDefaultRateDefinition
        • UpdateRateDefinition
        • ListProducts
        • ApplyBillingPlanDraft
        • CreateBillingPlan
        • DeleteBillingPlan
        • GetBillingPlan
        • ListBillingPlans
        • UpdateBillingPlan
        • ApplyDefaultBillingPlanDraft
        • CreateDefaultBillingPlan
        • DeleteDefaultBillingPlan
        • GetDefaultBillingPlan
        • ListDefaultBillingPlans
        • UpdateDefaultBillingPlan
        • CreateRateDefinition
        • DeleteRateDefinition
        • GetRateDefinition
        • ListRateDefinitions
        • UpdateRateDefinition
        • CreateDefaultRateDefinition
        • DeleteDefaultRateDefinition
        • GetDefaultRateDefinition
        • ListDefaultRateDefinitions
        • UpdateDefaultRateDefinition
        • ExportInvoice
        • ApplyBillingPlanDraft
        • CloneBillingPlan
        • CreateBillingPlan
        • DeleteBillingPlan
        • GetBillingPlan
        • ListBillingPlans
        • UpdateBillingPlan
        • ApplyDefaultBillingPlanDraft
        • CloneDefaultBillingPlan
        • CreateDefaultBillingPlan
        • DeleteDefaultBillingPlan
        • GetDefaultBillingPlan
        • ListDefaultBillingPlans
        • UpdateDefaultBillingPlan
        • CreateRateDefinition
        • DeleteRateDefinition
        • GetRateDefinition
        • ListRateDefinitions
        • UpdateRateDefinition
        • CreateDefaultRateDefinition
        • DeleteDefaultRateDefinition
        • GetDefaultRateDefinition
        • ListDefaultRateDefinitions
        • UpdateDefaultRateDefinition
        • CreateMatchingRule
        • DeleteMatchingRule
        • GetMatchingRule
        • ListMatchingRules
        • UpdateMatchingRule
        • CreateBillingTag
        • DeleteBillingTag
        • GetBillingTag
        • ListBillingTags
        • UpdateBillingTag
        • ExportInvoice
      • BIReportGeneratorService
        • CreateReportJob
        • ListReportJobs
        • UpdateReportJob
        • DeleteReportJob
        • GetReportJob
        • GenerateReport
        • ListReportLogsStream
      • BusinessHoursService
        • ListBusinessHours
        • GetBusinessHours
        • SetBusinessHours
        • AddIntervalToBusinessHours
        • RemoveIntervalFromBusinessHours
        • UpdateBusinessHoursInfo
        • DeleteBusinessHours
        • EvaluateBusinessHours
      • CallMonitorService
        • GetHoldQueueStats
      • CallQueue
        • DequeuePreviewRecordOrCall
        • EnqueuePreviewRecord
        • DequeueScrubbedCallForPreviewRecord
        • ClearPreviewRecordReturnQueue
        • EnqueuePreviewDialCall
        • ClearManualDialQueue
        • ProcessManualDialCall
        • DequeueCallForManualApproval
        • EnqueueManuallyApprovedCall
        • EnqueueManuallyRejectedCall
        • RequeueManuallyApprovedCall
        • EnqueueManuallyApprovedSms
        • EnqueueManuallyRejectedSms
        • RequeueManuallyApprovedSms
        • DequeueSmsMamForManualApproval
        • DequeuePreviewRecordOrCall
        • EnqueuePreviewRecord
        • DequeueScrubbedCallForPreviewRecord
        • ClearPreviewRecordReturnQueue
        • EnqueuePreviewDialCall
        • ClearManualDialQueue
        • ProcessManualDialCall
        • DequeueCallForManualApproval
        • EnqueueManuallyApprovedCall
        • EnqueueManuallyRejectedCall
        • RequeueManuallyApprovedCall
        • EnqueueManuallyApprovedSms
        • EnqueueManuallyRejectedSms
        • RequeueManuallyApprovedSms
        • DequeueSmsMamForManualApproval
      • CBS
        • CreateServiceId
        • CreateCallbackWithDetails
        • UpdateScheduledCallbackToReady
        • UpdateScheduledCallbackToCanceled
        • GetNextScheduledCallbackWithDetails
        • UpdateScheduledCallbackToClosed
        • UpdateScheduledCallback
        • GetScheduledCallbackWithDetails
        • ListScheduledCallbacksWithDetails
        • ListScheduledCallbacksWithDetailsBySkills
      • Cfg
        • GetWebAgentConfig
        • GetWebAgentConfig
      • ClassifierFileTemplates
        • ParseFile
        • ListEvents
        • PeekList
        • UpdateFileTemplate
        • DeleteFileTemplate
        • ListFileTemplates
        • GetFileTemplate
      • Compliance
        • RuleAutoComplete
        • CheckRuleSet
        • AssignRuleSet
        • ListRuleSets
        • GetRuleSet
        • GetRuleSetByName
        • CreateRuleSet
        • RenameRuleSet
        • EnableRuleSet
        • DisableRuleSet
        • CreateScrubList
        • UpdateScrubList
        • AddScrubListEntries
        • UpdateScrubEntry
        • DeleteScrubListEntries
        • DeleteAllListEntries
        • GetScrubList
        • DeleteScrubList
        • GetDefaultRules
        • GetScrubLists
        • SearchScrubList
        • GetScrubListUploadUrl
        • ProcessScrubListUpload
        • ScrubListDownload
        • ProcessScrubListDeleteUpload
        • ScrubListDelete
        • ExportScrubList
        • PurgeScrubList
        • CreateScenario
        • UpdateScenario
        • DeleteScenario
        • RunAssignedScenarios
        • ListAllScenarios
        • ListUnassignedScenarios
        • ListAssignedRuleSets
        • ListAssignedScenarios
        • AssignScenario
        • UnassignScenario
        • EnableScenario
        • DisableScenario
        • GetFieldNames
        • GetResultDescriptions
        • CreateConsentProfile
        • CreateConsent
        • GetConsentProfile
        • GetConsent
        • GetConsentByProfileAndContent
        • GetConsentByContent
        • SearchConsentByContent
        • UpdateConsent
        • ExpireConsent
        • RevokeConsent
        • DeleteConsent
        • ProcessConsentListDeleteUpload
        • ConsentListDownload
        • EnableConsentProfile
        • DisableConsentProfile
        • ListConsentProfiles
        • GetConsentUploadUrl
        • ProcessConsentUpload
        • ExportConsentList
        • ListConsentTopics
        • GetConsentTopic
        • CreateConsentTopic
        • DeleteConsentTopic
        • UpdateConsentTopic
        • ProcessOutboundCall
        • QueryHolidays
        • GetScenario
      • ContactManager
        • GetContactList
        • ListContactEntryList
        • GetEncContactEntry
        • GetKYCEncContactEntry
        • GetKYCKeys
        • AddContactEntry
        • EditContactEntry
        • ListContactsByEntity
        • GetContactFieldType
        • ListContactActivityLog
      • Dashboards
        • CreateDashboard
        • GetDashboard
        • GetDefaultDashboard
        • ListDashboards
        • ListProductTypes
        • DeleteDashboard
        • SetDefaultDashboard
        • UpdateDashboard
        • UpdateDashboardTitleAndDescription
        • UpdateDashboardView
        • UpdateDashboardLayout
        • PublishDashboard
        • CreateApplicationDashboard
        • ListApplicationsDashboards
        • DeleteApplicationDashboard
      • DeliveryApi
        • CreateTransferConfig
        • ListTransferConfigs
        • ListTransferConfigsByCredentialID
        • UpdateTransferConfig
        • DeleteTransferConfig
        • GetTransferConfig
        • GetTransferConfigByName
        • ListHistory
        • ListHistoryByTransferConfig
        • ListCredentials
        • GetCredential
        • CreateCredential
        • DeleteCredential
        • UpdateCredential
        • CreateDeliveryDefinition
        • DeleteDeliveryDefinition
        • GetDeliveryDefinition
        • GetDeliveryDefinitionByName
        • ListDeliveryDefinitions
        • ListDeliveryDefinitionsByCredentialID
        • UpdateDeliveryDefinition
        • CreateEncryption
        • DeleteEncryption
        • GetEncryption
        • ListEncryptions
        • UpdateEncryption
        • ListSMSNumbers
        • TriggerDemoOutboundDelivery
      • ExileCertificateManagerService
        • CreateExileCertificate
        • RevokeExileCertificate
        • AssignExileConfiguration
        • UnassignExileConfiguration
        • ListExileCertificates
        • CreateExileConfiguration
        • UpdateExileConfiguration
        • DeleteExileConfiguration
        • ListExileConfigurations
      • ExplorerService
        • ListDatasourceSchemas
        • Query
        • GetSupportQuery
        • GetQueryExplain
        • GetWeeksOfData
      • FTS
        • GetUploadFileUrl
      • FtsApi
        • GetUploadFileUrl
      • GenericFinviService
        • PopAccount
      • GhostNotifierApi
        • ListNotifications
      • HuntGroupsService
        • ListHuntGroupExileLinks
        • CopyHuntGroupExileLink
        • UpdateHuntGroupExileLinks
        • ListHuntGroupAgentTriggers
        • CopyHuntGroupAgentTrigger
        • UpdateHuntGroupAgentTriggers
        • CopyHuntGroupToOrganization
        • AdminCopyHuntGroupToOrganization
        • AdminListHuntGroups
        • ListAgentScripts
        • CreateAgentClientInfoDisplayTemplate
        • UpdateAgentClientInfoDisplayTemplate
        • GetAgentClientInfoDisplayTemplate
        • ListAgentClientInfoDisplayTemplates
        • DeleteAgentClientInfoDisplayTemplate
        • AssignAgentClientInfoDisplayTemplateToHuntGroups
        • UnassignAgentClientInfoDisplayTemplateFromHuntGroups
      • IdpService
        • CreateClient
        • UpdateClient
        • DeleteClient
        • ListClients
      • Insights
        • CreateInsight
        • ListInsights
        • ListInsightsStream
        • ListOrgInsights
        • UpdateInsight
        • DeleteInsight
        • GetInsight
        • CreateCommonsInsight
        • UpdateCommonsInsight
        • DeleteCommonsInsight
        • GetVfsSchema
        • ListVfses
        • ListVfsSchemas
        • PublishInsight
        • CreateOutputConfiguration
        • ListOutputConfigurations
        • UpdateOutputConfiguration
        • DeleteOutputConfiguration
        • GetOutputConfiguration
        • SetDefaultOutputConfiguration
        • GetDefaultOutputConfiguration
      • InstantDataService
        • StreamAgentEvents
        • StreamCallerEvents
      • Integrations
        • Process
        • GetIntegrationTransaction
        • GetIntegrationTransactionReport
        • GetIntegrationTransactionReportData
        • SearchPastTransactions
        • GetAggregatedMetadata
        • GetPortalLinksByDateRange
        • CreateIntegrationConfig
        • GetIntegrationConfig
        • UpdateIntegrationConfig
        • DeleteIntegrationConfig
        • ListIntegrations
        • ListIntegrationsForOrg
        • ListIntegrationConfigNames
        • ListJourneyConfigs
        • ListNonJourneyConfigs
        • CreatePortalConfig
        • ListPortalConfigs
        • UpdatePortalConfig
        • GetPortalConfig
        • DeletePortalConfig
        • UpdatePortalLogo
        • GetPortalLogo
        • CreatePaymentPortalLinks
        • Summary
        • ListIntegrationTemplatesByConfig
        • CallEpicPatient
        • HangUpEpicPatientCall
        • GenerateEpicKeyPairs
        • PopulateIntegrationLink
        • ProcessWorkflow
        • InsertPrivateField
        • CalculateFees
        • GetIntegrationSettings
        • UpsertIntegrationSettings
        • DeliverReceipt
      • IntegrationsPublic
        • GetLinkData
        • SubmitVerification
        • SessionKeepAlive
        • GetInvoice
        • SubmitPayment
        • GetReceipt
        • ProcessWorkflow
        • GetLinkDetails
        • CalculateFees
        • DeliverReceipt
      • LabelsService
        • CreateLabel
        • GetLabel
        • UpdateLabel
        • ListLabels
        • DeleteLabel
        • AttachLabel
        • DetachLabel
        • GetLabeledEntityMap
        • AssignLabels
        • RevokeLabels
      • Learn
        • Exist
        • Content
        • ExportMany
        • SearchContent
        • ListSearchResults
        • Standalone
        • ContentEditorData
        • Update
        • StoreStaticImage
        • UploadDynamicScreenshot
        • DeleteStandalone
        • Snippet
        • DeleteLearnPages
        • CreateEditVersion
        • PublishVersion
        • ContentByVersion
        • UpdateByVersion
        • ListSearchResultsByVersion
        • ReviewFileVersions
        • ReviewVersion
        • ExportManyStream
        • ListVersions
        • ReviewVersionStream
        • DeleteVersion
        • UploadStaticImage
        • GetUpdateUrl
        • AdvancedSearch
      • Projects
        • CreateProject
        • ListProjects
        • GetProject
        • DeleteProject
        • UpdateProject
      • LMS
        • GetPublicKey
        • CreateFileTemplate
        • ListFileTemplates
        • UpdateFileTemplate
        • DeleteFileTemplate
        • GetFileTemplate
        • CreateField
        • ListFields
        • GetField
        • UpdateField
        • DeleteField
        • ListAvailableFieldsByElementId
        • ListFieldsForElement
        • ListAutocompleteFields
        • ListCampaignLinks
        • PeekList
        • GetHistory
        • CreateElement
        • ListElements
        • GetElement
        • UpdateElement
        • DeleteElement
        • CopyPipelineUpstream
        • CopyPipelineDownstream
        • ProcessElement
        • GetAvailableFields
        • ListNewEvents
        • ViewQueue
        • Autocomplete
        • GetComplianceScrubLists
        • FindFieldUsages
        • FindInvalidElements
        • CreateCollection
        • GetCollection
        • UpdateCollection
        • RetypeCollection
        • DeleteCollection
        • ListCollections
        • ResetCollection
        • AddCollectionEntry
        • DeleteCollectionEntry
        • UpdateCollectionEntry
        • StreamCollection
        • SearchCollectionsPaginated
        • GetCollectionEntries
        • CreateCjsSearchDefinition
        • GetCjsSearchDefinition
        • UpdateCjsSearchDefinition
        • DeleteCjsSearchDefinition
        • ListCjsSearchDefinitions
        • ExecuteCjsSearchDefinition
        • GetCjsSecureSearchCriteria
        • CreateCjsSecureSearchCriteria
        • UpdateCjsSecureSearchCriteria
        • SampleEndpoint
        • GetAvailableEHRFields
        • GetQueuedEventsStatusByElementId
        • ListPools
        • CreatePipelineCanvas
        • ListPipelineCanvases
        • UpdatePipelineCanvas
        • DeletePipelineCanvas
        • GetPipelineCanvas
        • GetPipelineCanvasEvents
        • DeleteFileTemplate
        • GetFileTemplate
        • ListFileTemplates
        • ParseFileTemplate
        • UpdateFileTemplate
        • ProcessList
        • StreamList
      • NewsroomAPI
        • CreateNewsArticle
        • ListNewsArticles
        • GetNewsArticleById
        • UpdateNewsArticle
        • CreatePublishedArticle
        • ListPublishedArticles
        • GetPublishedArticleById
        • UserActivity
        • GetNewsForUser
        • StoreNewsArticleImage
        • ListImagesForNewsArticle
        • UploadNewsArticleImage
        • CreateClientArticle
        • UpdateClientArticle
        • ListClientArticles
        • CreatePublishedClientArticle
        • GetPublishedClientArticleById
        • StoreClientArticleImage
        • ListImagesForClientArticle
        • UploadClientArticleImage
        • ListPublishedClientArticles
        • GetClientArticleById
      • Notifier
        • GetNotify
      • OauthService
        • GetConnectedInboxOAuthURL
      • ObservedHolidaysService
        • ListObservedHolidays
        • GetObservedHolidays
        • SetObservedHolidays
        • AddToObservedHolidays
        • RemoveObservedHolidays
        • UpdateObservedHolidaysInfo
        • DeleteObservedHolidays
        • EvaluateObservedHolidays
      • OmniApi
        • ArchiveCampaign
        • CreateCampaign
        • GetCampaignById
        • PauseCampaign
        • ResumeCampaign
        • UpdateCampaign
        • UpdateCampaignPacingSpeed
        • SendOmniMessage
        • ManagerSendOmniMessage
        • CreateDisposition
        • DeleteDisposition
        • ListDispositions
        • UpdateDisposition
        • ListCustomUnsubscribeLinks
        • CreateCustomUnsubscribeLink
        • UpdateCustomUnsubscribeLink
        • DeleteCustomUnsubscribeLink
        • ListCampaigns
        • ManagerListMessages
        • ListMessages
        • ManagerListConversations
        • ListContactLists
        • GetAvailableHeaders
        • GetOmniExchangeElements
        • GetFieldsForElement
        • ApproveTask
        • GetNextQueuedTask
        • GetTask
        • ListTasks
        • RejectTask
        • RequeueTask
        • CreateConnectedInbox
        • DeleteConnectedInboxBySid
        • GetConnectedInboxBySid
        • PerformSendgridAccountChecks
        • ListConnectedInboxes
        • TestConnectedInbox
        • UpdateConnectedInbox
        • CreateVerifiedEmail
        • DeleteVerifiedEmail
        • GetVerifiedEmailBySid
        • ListVerifiedEmails
        • ResendVerifiedEmail
        • UpdateVerifiedEmail
        • GetPendingGoogleXOAuth2Data
        • SendEmailNotification
        • SendFeedbackEmail
        • GetOmniAttachment
        • CreateTasks
        • CreateSignature
        • DeleteSignature
        • ListSignatures
        • UpdateSignature
        • SuggestResponse
        • CreateProject
        • ListProjects
        • EditProjectById
        • CloseProjectById
        • GetProjectById
        • CreateCannedMessage
        • ListCannedMessages
        • UpdateCannedMessage
        • GetCannedMessageById
        • DeleteCannedMessageById
        • CreateCannedMessageGroup
        • ListCannedMessageGroups
        • UpdateCannedMessageGroup
        • DeleteCannedMessageGroup
        • ListCannedMessagesByGroupId
        • GetCannedMessageGroupById
        • ListUserSkills
        • ListWhatsAppNumbers
        • CreateWhatsAppNumber
        • UpdateWhatsAppNumber
        • CreateManualTask
      • Org
        • RegisterOrganization
        • ConvertOrgToManual
        • UpdateOrganization
        • ArchiveOrganization
        • UnArchiveOrganization
        • ListArchivedOrganizations
        • GetOrganizationProfile
        • GetOrganizationProfileById
        • ListOrganizationDescriptions
        • ListRegionalOrganizations
        • UpdateP3OwningOrg
        • GetP3OwningOrg
        • ListOrganizationUserDescriptions
        • AdminListUserDescriptions
        • ListUserDescriptions
        • GetUserDirectory
        • GetRegions
        • GetMyUserDetails
        • GetUserDetails
        • AdminGetUserDetails
        • GetAgentUsers
        • GetAgentSettings
        • GetAgentProfileGroup
        • UpdateAgentProfileGroup
        • CreateAgentProfileGroup
        • ListAgentProfileGroups
        • DeleteAgentProfileGroup
        • AssignAgentProfileGroups
        • UpdateUser
        • UpdateMyUser
        • UpdateUserCallerId
        • CreateUser
        • CreateUserByOrgId
        • CreateDelegatedUser
        • UpdateUserPassword
        • UpdateMyUserPassword
        • UpdateUserPasswordByOrgId
        • ResetUserRequirePasswordReset
        • GetUserPasswordResetLink
        • GetMyUserPasswordResetLink
        • GetUserPasswordResetLinkByOrgId
        • GetUserEmailVerified
        • GetUserEmailVerifiedByOrgId
        • SendUserVerificationEmailByOrgId
        • SendUserVerificationEmail
        • ManualUserEmailVerificationByOrgId
        • ManualUserEmailVerification
        • GetTempUserToken
        • GetTempUserTokenByUserId
        • GetCountriesList
        • GetAdminClientPreferences
        • UpdateAdminClientPreferences
        • GetPermissions
        • RevokeAccountOwnerPermissionFromUser
        • UpdateUserDisabled
        • UpdateUserDisabledByOrgId
        • UpdateBulkUsersDisabled
        • GetOrgBillingSettingsByOrgId
        • GetOrgBillingSettings
        • SetOrgBillingSettings
        • AddOrgBillingOverride
        • RemoveOrgBillingOverride
        • GetSystemDefaultBillingRates
        • ListPermissionGroupsByOrgId
        • ListPermissionGroups
        • CreatePermissionGroup
        • UpdatePermissionGroup
        • DeletePermissionGroup
        • AssignUserToAccountOwnerPermissionGroup
        • AssignUserPermissionGroup
        • AssignUsersPermissionGroup
        • UpdateUserNeoPermissionGroups
        • RevokeUserPermissionGroup
        • RevokeUsersPermissionGroup
        • InitDefaultPermissionGroups
        • AddPermissionToAccountOwnerPermissionGroup
        • RevokePermissionToAccountOwnerPermissionGroup
        • AddPermissionToOrgDefaultGroup
        • RemovePermissionFromOrgDefaultGroup
        • GetOrgDefaultSuperUserGroup
        • ListP3PermissionGroupsByOrgId
        • ListP3PermissionGroups
        • AddUserRegion
        • RemoveUserRegion
        • CreateP3PermissionGroup
        • UpdateP3PermissionGroupByOrgId
        • UpdateP3PermissionGroup
        • DeleteP3PermissionGroup
        • AssignUsersP3PermissionGroup
        • AddLoginToUser
        • RevokeUsersP3PermissionGroup
        • GetContactPreferences
        • UpdateContactPreferences
        • GetCompliancePreferences
        • UpdateCompliancePreferences
        • GetAgentPreferences
        • UpdateAgentPreferences
        • GetOrganizationPreferences
        • UpdateOrganizationPreferences
        • GetSchedulePreferences
        • UpdateSchedulePreferences
        • GetBusinessPreferences
        • UpdateBusinessPreferences
        • GetEndOfDayPreferences
        • UpdateEndOfDayPreferences
        • GetReportFilterPreferences
        • UpdateReportFilterPreferences
        • GetPhonePreferences
        • UpdatePhonePreferences
        • GetDashboardGeneralPreferences
        • UpdateDashboardGeneralPreferences
        • GetWebhookPreferences
        • UpdateWebhookPreferences
        • GetBroadcastPreferences
        • UpdateBroadcastPreferences
        • GetAuthenticationPreferences
        • UpdateAuthenticationPreferences
        • GetRecordingPreferences
        • UpdateRecordingPreferences
        • GetDashboardQueuePreferences
        • UpdateDashboardQueuePreferences
        • GetAgentQuickViewPreferences
        • GetVoiceAnalyticsPreferences
        • UpdateVoiceAnalyticsPreferences
        • UpdateVoiceAnalyticsPreferencesEnabled
        • GetScorecardsPreferences
        • UpdateScorecardsPreferences
        • GetEmailSmsPreferences
        • UpdateEmailSmsPreferences
        • EditAgentQuickViewPreferences
        • EditBackofficeThemePreference
        • GetBackofficeThemePreference
        • AcceptLinkbackRecordingTerms
        • LinkbackUpdateBroadcastTemplates
        • RecordEmailUnsubscribeAcknowledgement
        • ClearEmailUnsubscribeAcknowledgement
        • CreateWebLinkTemplate
        • ListWebLinkTemplates
        • GetWebLinkTemplate
        • UpdateWebLinkTemplate
        • DeleteWebLinkTemplate
        • CreateAgentTriggerTemplate
        • ListAgentTriggerTemplates
        • GetAgentTriggerTemplate
        • UpdateAgentTriggerTemplate
        • DeleteAgentTriggerTemplate
        • CreateClientInfoDisplayTemplate
        • ListClientInfoDisplayTemplates
        • UpdateClientInfoDisplayTemplate
        • DeleteClientInfoDisplayTemplate
        • GetClientInfoDisplayTemplate
        • ListAgentPauseCodes
        • CreateAgentPauseCode
        • UpdateAgentPauseCode
        • DeleteAgentPauseCode
        • ListCustomReportFilters
        • CreateCustomReportFilter
        • UpdateCustomReportFilter
        • DeleteCustomReportFilter
        • ListAgentResponseGroups
        • ListLastTemplateElements
        • ListQueueConfigsByOrgId
        • DeleteQueueConfig
        • GetQueueConfig
        • CreateQueueConfig
        • UpdateQueueConfig
        • CopyQueueConfig
        • GetAllQueueConfigSounds
        • GetQueueConfigSound
        • SetQueueConfigSound
        • SetAllQueueConfigSoundsFromSource
        • GetUserBlocked
        • UnblockUser
        • ListP3UnMigratedUsers
        • MigrateP3User
        • UpdateP3UserName
        • ListOwnedUsers
        • ListOwnedOrgsByOrgId
        • ListOwnedOrgs
        • RemoveLoginStrikes
        • RemoveUserLoginStrikes
        • ListLoginHistory
        • UpdateP3UserSids
        • CreateAuthConnection
        • GetAuthConnectionSettings
        • UpdateAuthConnectionSettings
        • DeleteAuthConnection
        • GetUserSubscription
        • GetMyUserSubscription
        • AddUserSubscription
        • AddMyUserSubscription
        • RemoveUserSubscription
        • RemoveMyUserSubscription
        • UpdateUserSubscription
        • UpdateMyUserSubscription
        • ListUserSubscriptions
        • ListMyUserSubscriptions
        • ListOrgSubscriptions
        • GetSystemEnvironmentDetails
        • ListAgentStatisticsTemplates
        • CreateAgentStatisticsTemplate
        • UpdateAgentStatisticsTemplate
        • DeleteAgentStatisticsTemplate
        • CreateOrganization
        • GetOrganization
        • GetOrganizationById
        • UpdateOrganization
        • ArchiveOrganization
        • UnArchiveOrganization
        • ListAllOrganizationsGlobally
        • ListOrganizationsByRegion
        • ListArchivedOrganizations
        • ConvertOrgToManual
        • ListOwnedOrgs
        • GetOrganizationPreferences
        • UpdateOrganizationPreferences
        • GetAgentPreferences
        • UpdateAgentPreferences
        • GetContactPreferences
        • UpdateContactPreferences
        • GetAuthenticationPreferences
        • UpdateAuthenticationPreferences
        • GetWebhookPreferences
        • UpdateWebhookPreferences
        • GetDashboardGeneralPreferences
        • UpdateDashboardGeneralPreferences
        • GetDashboardQueuePreferences
        • UpdateDashboardQueuePreferences
        • GetPhonePreferences
        • UpdatePhonePreferences
        • GetCompliancePreferences
        • UpdateCompliancePreferences
        • GetBroadcastPreferences
        • UpdateBroadcastPreferences
        • GetSchedulePreferences
        • UpdateSchedulePreferences
        • GetEmailSmsPreferences
        • UpdateEmailSmsPreferences
        • GetBusinessPreferences
        • UpdateBusinessPreferences
        • UpdateAdminBusinessPreferences
        • GetScorecardsPreferences
        • UpdateScorecardsPreferences
        • GetVoiceAnalyticsPreferences
        • ListVoiceAnalyticsPreferences
        • UpdateVoiceAnalyticsPreferences
        • GetEndOfDayPreferences
        • UpdateEndOfDayPreferences
        • GetReportFilterPreferences
        • UpdateReportFilterPreferences
        • GetRecordingPreferences
        • UpdateRecordingPreferences
        • GetAdminClientPreferences
        • UpdateAdminClientPreferences
        • AcceptLinkbackRecordingTerms
        • LinkbackUpdateBroadcastTemplates
        • RecordEmailUnsubscribeAcknowledgement
        • ClearEmailUnsubscribeAcknowledgement
        • ListBusinessHours
        • GetBusinessHours
        • SetBusinessHours
        • AddIntervalToBusinessHours
        • RemoveIntervalFromBusinessHours
        • UpdateBusinessHoursInfo
        • DeleteBusinessHours
        • EvaluateBusinessHours
        • CreateUser
        • CreateDelegatedUser
        • GetMyUser
        • GetUser
        • GetUserByOrgId
        • ListAgents
        • ListPublicUsers
        • ListUsers
        • ListUsersByOrgId
        • ListUsersByRegion
        • UpdateMyUser
        • UpdateUser
        • UpdateUserLabels
        • UpdateUserCallerId
        • UpdateUserDisabled
        • UpdateUserDisabledByOrgId
        • GetMyUserPasswordResetLink
        • GetUserPasswordResetLink
        • GetUserPasswordResetLinkByOrgId
        • CreatePasswordResetLink
        • CreatePasswordResetLinkByOrgId
        • GetUserLoginInfo
        • GetUserEmailVerified
        • GetUserEmailVerifiedByOrgId
        • ResetMyPassword
        • ResetUserPassword
        • ResetUserPasswordByOrgId
        • SendUserEmailVerification
        • SendUserEmailVerificationByOrgId
        • SendPasswordReset
        • SendPasswordResetByOrgId
        • GetUserSessionData
        • GetAgentProfileGroup
        • ListAgentProfileGroups
        • UpdateAgentProfileGroup
        • CreateAgentProfileGroup
        • DeleteAgentProfileGroup
        • AssignAgentProfileGroups
        • AddUserSubscription
        • AddUserSubscriptionByUserId
        • GetUserSubscription
        • GetUserSubscriptionByUserId
        • UpdateUserSubscription
        • UpdateUserSubscriptionByUserId
        • RemoveUserSubscription
        • RemoveUserSubscriptionByUserId
        • ListUserSubscriptions
        • ListUserSubscriptionsByUserId
        • ListOrgSubscriptions
        • CreateAuthToken
        • CreateAuthTokenByUserId
        • ListAuthTokens
        • ListAuthTokensByUserId
        • SetAuthTokenExpiration
        • SetAuthTokenExpirationByUserId
        • DeleteAuthToken
        • DeleteAuthTokenByUserId
        • GetHuntGroupSettings
        • UpdateHuntGroupSettings
        • CreateHuntGroup
        • UpdateHuntGroupGeneralDetails
        • DeleteHuntGroup
        • GetHuntGroupDetails
        • ListCallerIdBuckets
        • GetDataDipTemplate
        • ListDataDipTemplates
        • CreateDataDipTemplate
        • UpdateDataDipTemplate
        • DeleteDataDipTemplate
        • CopyDataDipTemplate
        • CopyDataDipTemplateToOrganization
        • ListBroadcastTemplateGeneralDetails
        • ListAgentResponseAutoRules
        • CreateAgentResponseAutoRules
        • UpdateAgentResponseAutoRules
        • DeleteAgentResponseAutoRules
        • ListHuntGroupWebLinks
        • CopyHuntGroupWebLink
        • UpdateHuntGroupWebLinks
        • ListHuntGroupIntegrationLinks
        • CopyHuntGroupIntegrationLink
        • UpdateHuntGroupIntegrationLinks
        • GetHuntGroupClientInfoDisplayTemplate
        • CreateHuntGroupClientInfoDisplayTemplate
        • UpdateHuntGroupClientInfoDisplayTemplate
        • DeleteHuntGroupClientInfoDisplayTemplate
        • CopyHuntGroupClientInfoDisplayTemplate
        • CreateCampaignClientInfoDisplayTemplate
        • ListHuntGroupsWithClientInfoTemplateData
        • ListAgentTriggers
        • CopyAgentTrigger
        • UpdateAgentTriggers
        • ListHuntGroupScripts
        • ListOrgHuntGroupScripts
        • GetHuntGroupScript
        • CreateHuntGroupScript
        • UpdateHuntGroupScript
        • DeleteHuntGroupScript
        • AssignScriptToHuntGroups
        • UnassignScriptFromHuntGroups
        • CreateTrust
        • AcceptTrust
        • RejectTrust
        • GetTrust
        • ListIncomingTrusts
        • ListGivenTrusts
        • ListAssignableTrusts
        • DeleteTrust
        • AssignTrust
        • UnassignTrust
        • CreateLabel
        • DeleteLabel
        • ListLabels
        • GetLabel
        • UpdateLabel
        • AssignLabel
        • UnassignLabel
        • GetAssignmentCounts
        • GetAssignableLabels
        • GetPermissions
        • GetUserPermissions
        • CreatePermissionGroup
        • UpdatePermissionGroup
        • DeletePermissionGroup
        • ListPermissionGroups
        • ListPermissionGroupsByOrgId
        • AssignUsersPermissionGroup
        • RevokeUsersPermissionGroup
        • AssignLabels
        • RevokeLabels
        • AssignAccountOwnerPermissionToUser
        • RevokeAccountOwnerPermissionFromUser
        • InitDefaultPermissionGroups
        • GetAccountOwnerGroup
        • GetLicenses
        • GetOrgLicenses
        • UpdateLicenses
        • RemovePermissionFromAllPermissionGroups
        • ListP3PermissionGroups
        • ListP3PermissionGroupsByOrgId
        • CreateP3PermissionGroup
        • UpdateP3PermissionGroup
        • UpdateP3PermissionGroupByOrgId
        • DeleteP3PermissionGroup
        • AssignUsersP3PermissionGroup
        • RevokeUsersP3PermissionGroup
        • RefreshMfaLockout
        • RefreshMfaLockoutByOrgId
        • SetMfaType
        • SetMyMfaType
        • EnableUserMfa
        • EnableMyUserMfa
        • GetUserMfaInfo
        • GetMyUserMfaInfo
        • GetMyAllowedMfaMethods
        • GenerateTOTPSecret
        • VerifyTOTPCode
        • CreateBusinessHours
        • UpdateBusinessHours
        • CreateCertificateInfo
        • DeleteCertificateInfo
        • RevokeCertificateInfo
        • ListCertificateInfo
        • AddGroupedUserIPRestrictions
        • RemoveGroupedUserIPRestrictions
        • ListUsersAllowedIps
        • ListResponseEvaluators
        • GetResponseEvaluator
        • CreateResponseEvaluator
        • UpdateResponseEvaluator
        • DeleteResponseEvaluator
      • OrgLegacy
        • RegisterOrganization
      • P3Api
        • GetAgentHuntGroup
        • GetAgentSession
        • GetAgentSkills
        • CreateAgentSkill
        • UpdateAgentSkill
        • DeleteAgentSkill
        • ListAgentSkills
        • ListSkillsForCurrentAgent
        • ListSkills
        • UpdateAgentSkills
        • GetCurrentAgent
        • GetClientInfoData
        • GetClientInfoDisplayTemplate
        • ListAgentStatisticsData
        • ListPBXExtensions
        • ListAgentExtensions
        • ListHuntGroupExtensions
        • CreateExtension
        • DeleteExtension
        • UpdateExtension
        • UpdatePBXExtension
        • CreateDNCLNumbers
        • GetScriptOrResponses
        • GetHuntGroupAgentSettings
        • ListHuntGroupWebLinks
        • GetHuntGroupPauseCodes
        • ListAgentCallHistory
        • ListClientPhoneBookEntries
        • ListHuntGroupPhoneBookEntries
        • CreatePhoneBookEntry
        • UpdatePhoneBookEntry
        • DeletePhoneBookEntry
        • ListPhoneBooks
        • ListAgentTriggers
        • GetCampaignCompletionStatus
        • GetLostPeerInfo
        • GetDispositionKeys
        • GetReadyAgents
        • ListAgentQueueAndOnHoldCallData
        • SaveAgentCallResponses
        • ListAgentTransferOptions
        • UpdateAgentCallResponseValue
        • GetIntercomPeerInfo
        • ListOrgResponseEvaluators
        • GetQueueConfigurationOptionsArray
        • GetConditionalDNCLRules
        • ManualDialStart
        • ListExtendedCallHistory
        • ListWhiteListPhoneBooks
        • DownloadCallRecording
        • DownloadCallRecordings
        • PlacePreviewDialCall
        • CancelPreviewDialCall
        • UpdateTaskStatus
        • ListCallbackRoutingAgents
        • ListCallbackRoutingSkills
        • HandleRecordingDelay
        • UpdateAgentAssignedHuntGroup
        • GetCallData
        • ListHuntGroups
        • ListReassignmentHuntGroups
        • GetOrgAgentSettings
        • ListCallerIdsFromBucket
        • SaveLastCallResponse
        • ListAgentCallLogsByCallSidAndType
        • ListAgentCallResponseValues
        • GetContactSchemaByContactGroup
        • ListContactGroupDetailsByClientSid
        • GetContactGroupDetails
        • GetContactGroupSize
        • CreateContactFieldDescription
        • UpdateContactFieldDescription
        • DeleteContactFieldDescription
        • ListContactFieldDescriptions
        • ListContactFieldDescriptionsByCGSid
        • ListContactImportTemplates
        • UpdatePreviewRecordToFinished
        • UpdateAgentHuntGroup
        • MultiAgentHuntGroupAssignment
        • GetAgentProfile
        • RecalculateBilling
        • ListOutboundBroadcastTemplateData
        • MultiAgentSkillAssignment
        • MultiAgentSkillUnassignment
        • ListMAMAgentHuntGroupsByClientSid
        • ListTtsVoices
        • CreateTtsVoice
        • DeleteTtsVoice
        • ListCustomDataKeys
        • CreateCustomDataKey
        • DeleteCustomDataKey
        • UpdateCustomDataKey
        • GetActivityLogHistory
        • ListTableTemplateProperties
        • ListAgentSkillsFilters
        • ListScheduleRules
        • ListCustomReportFilters
        • ListSmsNumbers
        • GetMailMerge
        • ListDistinctPauseCodes
        • GetAgentHuntGroup
        • GetAgentSession
        • GetAgentSkills
        • CreateAgentSkill
        • UpdateAgentSkill
        • DeleteAgentSkill
        • ListSkillsForCurrentAgent
        • ListSkills
        • UpdateAgentSkills
        • GetCurrentAgent
        • GetClientInfoData
        • GetClientInfoDisplayTemplate
        • ListAgentStatisticsData
        • ListPBXExtensions
        • ListAgentExtensions
        • ListHuntGroupExtensions
        • CreateExtension
        • DeleteExtension
        • UpdateExtension
        • UpdatePBXExtension
        • CreateDNCLNumbers
        • GetScriptOrResponses
        • GetHuntGroupAgentSettings
        • ListHuntGroupWebLinks
        • GetHuntGroupPauseCodes
        • ListAgentCallHistory
        • ListClientPhoneBookEntries
        • ListHuntGroupPhoneBookEntries
        • CreatePhoneBookEntry
        • UpdatePhoneBookEntry
        • DeletePhoneBookEntry
        • ListPhoneBooks
        • ListAgentTriggers
        • GetCampaignCompletionStatus
        • GetLostPeerInfo
        • GetDispositionKeys
        • GetReadyAgents
        • ListAgentQueueAndOnHoldCallData
        • SaveAgentCallResponses
        • ListAgentTransferOptions
        • UpdateAgentCallResponseValue
        • GetIntercomPeerInfo
        • ListOrgResponseEvaluators
        • GetQueueConfigurationOptionsArray
        • GetConditionalDNCLRules
        • ManualDialStart
        • GetExtendedCallHistories
        • ListWhiteListPhoneBooks
        • DownloadCallRecording
        • DownloadCallRecordings
        • PlacePreviewDialCall
        • CancelPreviewDialCall
        • UpdateTaskStatus
        • ListCallbackRoutingAgents
        • ListCallbackRoutingSkills
        • HandleRecordingDelay
        • UpdateAgentAssignedHuntGroup
        • GetCallData
        • ListHuntGroups
        • ListReassignmentHuntGroups
        • GetOrgAgentSettings
        • ListCallerIdsFromBucket
        • SaveLastCallResponse
        • ListAgentCallLogsByCallSidAndType
        • ListAgentCallResponseValues
        • GetContactSchemaByContactGroup
        • ListContactGroupDetailsByClientSid
        • GetContactGroupDetails
        • GetContactGroupSize
        • CreateContactFieldDescription
        • DeleteContactFieldDescription
        • ListContactFieldDescriptions
        • ListContactFieldDescriptionsByCGSid
        • ListContactImportTemplates
        • UpdatePreviewRecordToFinished
        • UpdateAgentHuntGroup
        • MultiAgentHuntGroupAssignment
        • GetAgentProfile
        • RecalculateBilling
        • ListOutboundBroadcastTemplateData
        • MultiAgentSkillAssignment
        • MultiAgentSkillUnassignment
        • ListMAMAgentHuntGroupsByClientSid
        • ListTtsVoices
        • CreateTtsVoice
        • DeleteTtsVoice
        • ListCustomDataKeys
        • CreateCustomDataKey
        • DeleteCustomDataKey
        • UpdateCustomDataKey
        • GetActivityLogHistories
        • ListTableTemplateProperties
        • ListAgentSkillsFilters
        • ListScheduleRules
        • ListCustomReportFilters
        • ListSmsNumbers
      • PBXService
        • QueryPbxUsers
        • QueryRingGroups
        • UpdatePbxUser
        • UpdateRingGroup
        • CreateRingGroup
        • DeleteRingGroup
        • AssignRandomExtension
        • ListPBXUsers
        • GetPBXUser
        • ListRingGroups
        • ListRingGroupsBySipId
        • GetRingGroup
        • GetSIPAccount
        • GetSIPAccountByUserId
        • GetSIPCredentials
        • ListSIPAccounts
        • ListSIPAccountsByRingGroupId
        • UpdateSIPAccount
        • UpdateRingGroup
        • CreateRingGroup
        • DeleteRingGroup
        • AssignRandomExtension
      • PortalManagerApi
        • UpsertPortalConfig
        • ListPortalConfigs
        • GetPortalConfig
        • DeletePortalConfig
        • UpdatePortalConfigLogo
        • GetPortalConfigLogo
        • ListPortalLinks
        • GetPortalLink
        • DeletePortalLink
        • CreatePortalLinks
        • UpsertPortal
        • GetPortal
        • DeletePortal
        • ListPortals
        • ListDetailedPortals
        • GetDetailedPortal
        • UpsertPluginInstance
        • GetPluginInstance
        • DeletePluginInstance
        • ClonePluginInstance
        • ListPluginInstance
        • ListFlowFieldNames
        • ListAvailableVerificationFields
        • ListAvailablePaymentFields
        • ListPortalTypes
        • ListPortalWorkflows
        • ListAllActionDefinitions
        • ListPluginsByMethod
      • Scorecards
        • CreateScorecard
        • ListScorecards
        • UpdateScorecard
        • DeleteScorecard
        • GetScorecard
        • CreateQuestion
        • ListQuestions
        • UpdateQuestion
        • DeleteQuestion
        • GetQuestion
        • BulkCreateQuestions
        • CreateCategory
        • ListCategories
        • UpdateCategory
        • DeleteCategory
        • GetCategory
        • CreateScorecardQuestion
        • UpdateScorecardQuestion
        • DeleteScorecardQuestion
        • GetScorecardQuestion
        • CreateSection
        • ListSections
        • UpdateSection
        • GetSection
        • DeleteSection
        • CreateQuestionCategory
        • DeleteQuestionCategory
        • CreateEvaluation
        • DeleteEvaluation
        • ScoreEvaluation
        • UpdateEvaluation
        • GetEvaluation
        • ListEvaluations
        • CreateEvaluationQuestion
        • UpdateEvaluationQuestion
        • DeleteEvaluationQuestion
        • SampleCallsByCategory
        • SampleAgentConversations
        • CreateAutoQuestion
        • UpdateAutoQuestion
        • DeleteAutoQuestion
        • GetAutoQuestion
        • GetAutoEvaluation
        • ListAutoEvaluations
        • StreamAutoEvaluations
        • DeleteAutoEvaluation
        • PreviewEvaluationScore
        • RestoreEvaluation
        • CreateSmartQuestion
        • UpdateSmartQuestion
        • DeleteSmartQuestion
        • ListSmartEvaluations
        • DeleteSmartEvaluation
        • GetSmartEvaluation
      • ScorecardsSupport
        • ListEvaluationsByOrgId
        • ListAutoEvaluationsByOrgId
        • BulkDeleteEvaluations
        • BulkDeleteAutoEvaluations
        • DeleteEvaluationByOrgId
        • DeleteAutoEvaluationByOrgId
        • ListScorecardsByOrgId
        • ListCategoriesByOrgId
      • Sds
        • GetAgentResponseData
        • GetCall
        • UpdateAgentResponseData
        • UpdateVoicemailBox
      • Sentinel
        • SendEvents
        • SendEvents
      • SkillsService
        • CreateSkillGroup
        • ListSkillGroups
        • UpdateSkillGroup
        • GetSkillGroup
        • DeleteSkillGroup
        • RemoveSkillFromAllGroups
        • AssignSkillGroups
        • UpdateUsersOnSkillGroup
        • RevokeSkillGroups
        • GetUserSkillGroups
        • GetUserSkills
        • GetSkillGroupMembers
        • ListSkillGroupsMembers
        • GetAgentSkills
        • ListSkillsForCurrentAgent
        • ListAssignedSkillGroups
        • AssignOwnSkillGroups
        • RevokeOwnSkillGroups
      • SmsApi
        • ListSmsTemplates
        • CreateSmsTemplate
        • UpdateSmsTemplate
        • DeleteSmsTemplate
        • GetSmsTemplateBySid
        • ListSmsIntentTemplates
        • CreateSmsIntentTemplate
        • UpdateSmsIntentTemplate
        • DeleteSmsIntentTemplate
        • GetSmsIntentTemplateBySid
        • ListSmsSourceNumbers
        • CreateSmsSourceNumber
        • UpdateSmsSourceNumber
        • DeleteSmsSourceNumber
        • GetSmsSourceNumberBySid
        • SendSmsNotification
        • ListSmsGroupByFilters
        • ListSmsGroupsByGroupSids
        • ListSmsTasksByGroupSids
        • ListSmsGroupByFiltersForAudit
        • ListSmsGroupsByGroupSidsForAudit
        • ListSmsTasksByGroupSidsForAudit
        • ListSmsTasksWithDetailedStatus
        • UpdateSmsGroupStatus
        • UpdateSmsGroupSendsPerMinute
        • UpdateSmsGroupScheduleTimes
        • ScheduleSms
        • ResendUnconnectedSms
        • SmsActivitySearch
        • CreateInboundSmsTemplate
        • UpdateInboundSmsTemplate
        • DeleteInboundSmsTemplate
        • ListInboundSmsTemplates
        • GetInboundSmsTemplateById
        • CreateInboundSmsGroup
        • UpdateInboundSmsGroup
        • DeleteInboundSmsGroup
        • ListInboundSmsGroups
        • ListActiveInboundSmsGroups
        • ListInboundSmsGroupByFilters
        • GetInboundSmsGroupById
        • ListInboundSmsGroupsByGroupIds
        • StopInboundSmsGroup
        • ScheduleInboundSms
        • CreateSmsConversation
        • UpdateSmsConversation
        • DeleteSmsConversation
        • ListSmsConversations
        • GetSmsConversationById
        • GetSmsMessage
        • CreateSmsConversationAudit
        • ListSmsConversationAudits
        • GetSmsConversationAuditById
        • CreateSmsConversationAssignedAgent
        • ListSmsConversationAssignedAgents
        • GetSmsConversationAssignedAgentById
        • ListInboundSmsTasksByGroupIds
        • StopAllOutboundSmsGroups
        • StopAllInboundSmsGroups
      • Soundboard
        • GetSoundboardFile
        • CreateSoundboard
        • ListSoundboards
        • UpdateSoundboard
        • DeleteSoundboard
      • Srec
        • ListScreenRecordings
        • GetScreenRecordingURL
        • DeleteScreenRecording
      • TasksService
        • CancelTasks
        • BulkCancelTasks
      • Tickets
        • CreateTicket
        • EditTicket
        • ListTickets
        • AssignTicket
        • CloseTicket
        • ViewTicket
        • CreateComment
        • EnableProject
        • ListEnabledProjects
        • CreateSLA
        • ListSLA
        • UpdateSLA
        • ListSLACondition
        • ReplyComment
        • ListTicketAuditLog
        • AssignSelf
        • EditMaskTicket
        • ListAllocatedTickets
        • ListAvailableAgentTickets
        • ListAgentTickets
        • ListSkills
        • ListUsers
        • CloseTicketAction
        • AssignTicketAction
        • CreateTicketAction
        • ChangeTicketStatus
        • CreateTicketTemplate
        • EditTicketTemplate
        • ListTicketTemplate
        • AssignTicketTemplate
        • GetAllActionType
        • GetPhoneNumberType
        • AddEntityRef
        • ListTicketsByEntityRef
        • ListEntityRefsByTicket
        • CreateCustomField
        • EditCustomField
        • ListCustomFields
      • TranslationsService
        • TranslateTemplate
        • ListTranslations
        • ListLanguages
        • ListContexts
        • CreateTranslation
        • UpdateTranslation
        • TriggerLLMTranslation
        • TriggerLLMTranslations
        • SetSystemMessage
        • GetSystemMessage
        • TestSystemMessage
        • EnableContext
        • DisableContext
        • DeleteTranslationsByTemplate
        • BulkDeleteTranslations
      • TrustsService
        • CreateTrust
        • AcceptTrust
        • RejectTrust
        • GetTrust
        • ListIncomingTrusts
        • ListGivenTrusts
        • ListAssignableTrusts
        • DeleteTrust
        • AssignTrust
        • UnassignTrust
      • UsersService
        • CreateUser
        • CreateDelegatedUser
        • GetMyUser
        • GetUser
        • GetUserByOrgId
        • ListAgents
        • ListPublicUsers
        • ListUsers
        • ListUsersByOrgId
        • ListUsersByRegion
        • UpdateMyUser
        • UpdateUser
        • UpdateUserLabels
        • UpdateUserCallerId
        • UpdateUserDisabled
        • UpdateUserDisabledByOrgId
        • GetMyUserPasswordResetLink
        • GetUserPasswordResetLink
        • GetUserPasswordResetLinkByOrgId
        • CreatePasswordResetLink
        • CreatePasswordResetLinkByOrgId
        • GetUserLoginInfo
        • GetUserEmailVerified
        • GetUserEmailVerifiedByOrgId
        • ResetMyPassword
        • ResetUserPassword
        • ResetUserPasswordByOrgId
        • SendUserEmailVerification
        • SendUserEmailVerificationByOrgId
        • SendPasswordReset
        • SendPasswordResetByOrgId
        • GetUserSessionData
        • GetAgentProfileGroup
        • ListAgentProfileGroups
        • UpdateAgentProfileGroup
        • CreateAgentProfileGroup
        • DeleteAgentProfileGroup
        • AssignAgentProfileGroups
        • AddUserSubscription
        • AddUserSubscriptionByUserId
        • GetUserSubscription
        • GetUserSubscriptionByUserId
        • UpdateUserSubscription
        • UpdateUserSubscriptionByUserId
        • RemoveUserSubscription
        • RemoveUserSubscriptionByUserId
        • ListUserSubscriptions
        • ListUserSubscriptionsByUserId
        • ListOrgSubscriptions
        • CreateAuthToken
        • CreateAuthTokenByUserId
        • ListAuthTokens
        • ListAuthTokensByUserId
        • SetAuthTokenExpiration
        • SetAuthTokenExpirationByUserId
        • DeleteAuthToken
        • DeleteAuthTokenByUserId
        • RefreshMfaLockout
        • RefreshMfaLockoutByOrgId
        • SetMfaType
        • SetMyMfaType
        • EnableUserMfa
        • EnableMyUserMfa
        • GetUserMfaInfo
        • GetMyUserMfaInfo
        • AddGroupedUserIPRestrictions
        • RemoveGroupedUserIPRestrictions
        • ListUsersAllowedIps
      • Vanalytics
        • Audit
        • GetRecordingUrl
        • ListBillingSpan
        • Search
        • ListTranscriptGroupNames
        • BulkDeleteTranscripts
        • BulkRestoreTranscripts
        • ListAgentResponseValues
        • GetTranscriptSummary
        • CreateFilter
        • ListFilters
        • UpdateFilter
        • DeleteFilter
        • GetFilter
        • GetFlag
        • CreateFlag
        • ListFlags
        • UpdateFlag
        • DeleteFlag
        • CreateFlagReview
        • BulkCreateFlagReview
        • ListFlagReviews
        • CreateFlagTranscript
        • SearchFlagTranscripts
        • CreateFlagFilter
        • ListFlagFilters
        • DeleteFlagFilter
        • ListFlagSnapshots
        • ListFlagTranscriptFilters
        • CreateCorrection
        • GetCorrection
        • DeleteCorrection
        • ListCorrections
        • UpdateCorrection
        • Audit
        • GetRecordingUrl
        • ListBillingSpan
        • SearchTranscripts
        • BulkDeleteTranscripts
        • BulkRestoreTranscripts
        • ListTranscriptGroupNames
        • ListAgentResponseValues
        • GetTranscriptSummary
        • CreateFilter
        • ListFilters
        • UpdateFilter
        • DeleteFilter
        • GetFilter
        • ListFlagTranscriptFilters
        • ListFlagFilters
        • GetFlag
        • CreateFlag
        • ListFlags
        • UpdateFlag
        • DeleteFlag
        • CreateFlagReview
        • BulkCreateFlagReview
        • ListFlagReviews
        • CreateFlagTranscript
        • ListFlagSnapshots
        • CreateCorrection
        • GetCorrection
        • DeleteCorrection
        • ListCorrections
        • UpdateCorrection
      • VanalyticsSupport
        • DeleteFlagTranscript
        • SearchByOrgId
      • Vmds
        • GetVoicemailMetadata
        • GetVoicemailMessageCount
        • DeleteVoicemail
        • DeleteGreeting
        • UpdateUploadName
        • UpdateVoicemailFlagRead
        • DownloadMessage
        • DownloadMessages
        • DownloadGreetingForExtension
        • DownloadGreeting
        • GetUploadGreetingUrl
        • ProcessGreetingUpload
        • UpdateGreetingForExtension
        • ListAvailableGreetings
      • VmdsService
        • DownloadSpecifiedMessages
      • WFM
        • PerformInitialClientSetup
        • CreateInitialDemoActivities
        • ListSkillProfiles
        • UpdateSkillProfile
        • UpdateSkillProfileProficiencies
        • GetSkillProfile
        • ResyncSkillProfiles
        • GetLastSkillProfileResyncDate
        • UpsertForecastingParameters
        • GetForecastingParameters
        • GetClientHistoryCacheInfo
        • ListHistoricalData
        • UpsertHistoricalDataDelta
        • UpsertHistoricalDataDeltas
        • ListSkills
        • BuildCallProfileTemplateForSkillProfile
        • BuildCallProfileTemplate
        • CreateInactiveSkillProfileMapping
        • GetAvailableRegressionForecasterModelTypes
        • DisconnectInactiveSkillProfileMapping
        • CreateSkillProfileGroup
        • UpdateSkillProfileGroup
        • ListSkillProfileGroups
        • UpdateSkillProfileGroupAssociations
        • DeleteHistoricalDataDeltas
        • ListTopSkillProfiles
        • GetSkillProfilesCount
        • BuildProfileForecastByInterval
        • BuildProfileForecastByIntervalWithStats
        • UpsertProfileForecast
        • CreateCallProfileTemplate
        • DeleteCallProfileTemplate
        • CreateRegressionTemplate
        • DeleteRegressionTemplate
        • ListRegressionTemplates
        • ListForecastIntervalsForSkillProfile
        • ListForecastIntervals
        • ListForecastIntervalsV2
        • BuildRegressionForecastByInterval
        • BuildRegressionForecastByIntervalWithStats
        • ListCallProfileTemplates
        • UpsertRegressionForecast
        • UpsertForecastDataDelta
        • UpsertForecastDataDeltas
        • DeleteForecastIntervals
        • ListHistoricalDataForAllSkillProfiles
        • BuildDOWAndMOYProfiles
        • CalculateTrainingDataAveragesForSkillProfile
        • UpdateSkillProfileAveragesUsingHistoricalData
        • UpdateCallCenterNode
        • CreateClientNode
        • UpdateClientNode
        • CreateLocationNode
        • UpdateLocationNode
        • CreateProgramNode
        • UpdateProgramNode
        • ListProgramNodesBySid
        • CreateConstraintRule
        • UpdateConstraintRule
        • DeleteConstraintRule
        • CreateNonSkillActivity
        • UpdateNonSkillActivity
        • ListNonSkillActivities
        • ListNonSkillActivityAssociations
        • ListCandidateSchedulingActivities
        • ListSchedulingActivities
        • GetOnCallSchedulingActivity
        • CreateSchedulingActivityPauseCodes
        • DeleteSchedulingActivityPauseCodes
        • ListPatternsForSchedulingActivityClassifications
        • GetTimeOffSchedulingActivity
        • CreateAgentGroup
        • ListAgentScheduleGroups
        • UpdateAgentGroup
        • CreateUnassignedWFMAgent
        • UpdateWFMAgent
        • ListAllWFMAgents
        • ListCandidateWFMAgents
        • ListUngroupedWFMAgents
        • ListWFMAgentSids
        • ListUnassignedWFMAgents
        • ListWFMAgentsAssociatedWithAgentGroup
        • CreateWFMAgentMemberships
        • CopyWFMAgentMemberships
        • DeleteWFMAgentMemberships
        • DeleteWFMAgentsMemberships
        • RemoveAgentFromFutureShifts
        • BuildAgentDiagnostics
        • CreateShiftTemplate
        • UpdateShiftTemplate
        • ListShiftTemplatesBySids
        • BuildShiftTemplateDiagnostics
        • CreatePlacementRule
        • UpdatePlacementRule
        • DeletePlacementRule
        • CreateOpenTimesPattern
        • UpdateOpenTimesPattern
        • DeleteOpenTimesPattern
        • GetOpenTimesBitmaps
        • ListOpenDateRangesForNodeOpenTimesBitmaps
        • CreateAgentAvailabilityPattern
        • UpdateAgentAvailabilityPattern
        • DeleteAgentAvailabilityPattern
        • GetAvailabilityBitmaps
        • UpsertNonSkillActivityAssociation
        • CreateSkillProficiencies
        • UpdateSkillProficiencies
        • DeleteSkillProficiency
        • CopyScenario
        • CreateScheduleScenarioWithNodes
        • UpdateScheduleScenario
        • ListConfigEntities
        • CreateReasonCode
        • UpdateReasonCode
        • GetDefaultReasonCode
        • ListReasonCodes
        • DeleteShiftInstances
        • BuildNodeDiagnostics
        • BuildGlobalDiagnostics
        • GetPublishedSchedule
        • GetPublishedScheduleRequiredCalls
        • GetDraftScheduleRequiredCalls
        • CreateDraftSchedule
        • UpdateDraftSchedule
        • BuildDraftSchedule
        • PollBuildInProgress
        • CancelBuildInProgress
        • PublishDraftSchedule
        • ResetDraftSchedule
        • GetDraftSchedule
        • ListDraftSchedules
        • ClearSchedule
        • DeleteDraftSchedule
        • ListShiftInstancesBySid
        • CopyScheduleToSchedule
        • CreateShiftInstance
        • CreateShiftInstanceV2
        • CreateShiftInstanceWithSegments
        • SplitShiftInstance
        • SwapShiftInstances
        • UpdateShiftInstance
        • UpdateShiftInstanceV2
        • UpdateShiftInstanceWithSegments
        • CopyShiftInstancesToSchedule
        • ListShiftInstanceSidsForAgent
        • ListShiftInstanceSidsForSchedule
        • ListShiftSegmentsByShiftInstanceSids
        • SetSchedulingTarget
        • GetSchedulingTarget
        • DeleteSchedulingTarget
        • GetDefaultSchedulingTarget
        • SetDefaultSchedulingTarget
        • GetPerformanceMetrics
        • ListRequiredCallsIntervals
        • CreateTourPattern
        • GetTourPatternDiagnostics
        • UpsertTourPatternWithMembers
        • GetTourPattern
        • GetTourPatternWithMembers
        • DeleteTourPattern
        • CreateTourWeekPattern
        • ListTourWeekPatterns
        • DeleteTourWeekPatterns
        • CreateTourShiftInstanceConfig
        • UpdateTourShiftInstanceConfig
        • ListTourShiftInstanceConfigs
        • DeleteTourShiftInstanceConfigs
        • CreateTourShiftSegmentConfig
        • UpdateTourShiftSegmentConfig
        • ListTourShiftSegmentConfigs
        • DeleteTourShiftSegmentConfigs
        • CreateTourAgentCollection
        • UpdateTourAgentCollection
        • ListTourAgentCollections
        • DeleteTourAgentCollections
        • CreateTourAgentCollectionWFMAgents
        • ListTourAgentCollectionWFMAgents
        • DeleteTourAgentCollectionWFMAgents
        • GenerateTourWeekPatterns
        • ListValidAgentsForReplacement
        • ReplaceAgentOnSchedule
        • ReplaceAgentOnScheduleV1
        • RemoveAgentFromSchedule
        • CreatePublishedShift
        • CreatePublishedShiftWithSegments
        • UpdatePublishedShift
        • UpdatePublishedShiftWithSegments
        • SplitPublishedShift
        • SwapPublishedShifts
        • DeletePublishedShifts
        • ReplaceAgentOnPublishedSchedule
        • RemoveAgentFromPublishedSchedule
        • CopyShiftsToPublishedSchedule
        • CreateAgentLeavePetition
        • ListAgentLeavePetitions
        • ArchiveAgentLeavePetition
        • ResolveAgentLeavePetition
        • CancelAgentLeavePetition
        • HelloWorldWFMAdherence
        • ListAdherenceDiagnostics
        • ListAgentStatesForDay
        • ListRealTimeManagementStates
        • ListAdherenceAgentStates
        • ListAdherenceAgentStateViolations
        • ResolveAdherenceAgentStateViolation
        • UpsertRealTimeManagementStateColor
        • ListRealTimeManagementStateColors
        • DeleteRealTimeManagementStateColor
        • CreateRgbaColor
        • ListRgbaColors
        • UpdateRgbaColor
        • DeleteRgbaColor
        • CreateAdherenceRuleNotificationConfig
        • UpdateAdherenceRuleNotificationConfig
        • CreateAdherenceRuleNotificationConfigEntry
        • UpdateAdherenceRuleNotificationConfigEntry
        • DeleteAdherenceRuleNotificationConfigEntry
        • ListAdherenceRuleNotificationConfigs
        • CreateAdherenceDepartmentalRule
        • UpdateAdherenceDepartmentalRule
        • CreateAdherenceDepartmentalRuleClause
        • UpdateAdherenceDepartmentalRuleClause
        • DeleteAdherenceDepartmentalRuleClause
        • ListAdherenceDepartmentalRules
        • CreateAdherenceAgentRule
        • UpdateAdherenceAgentRule
        • CreateAdherenceAgentRuleClause
        • UpdateAdherenceAgentRuleClause
        • ListAdherenceAgentRules
        • DeleteAdherenceAgentRuleClause
        • AgentGetSchedule
        • AgentListLeavePetitions
        • AgentCreateLeavePetition
        • AgentCancelLeavePetition
        • SetAgentStateSimulationLevelForOrg
      • WorkflowDefinitionPersistService
        • GetWorkflowDefinition
        • ListWorkflowDefinitions
        • UpdateWorkflowDefinition
        • DeleteWorkflowDefinition
        • ValidateWorkflowDefinition
      • Room303API
        • AddRoomMember
        • RemoveRoomMember
        • ListRoomMembers
        • SetAdminForRoomMember
        • JoinRoom
        • GetRoomMember
        • CreateMessage
        • EditMessage
        • DeleteMessage
        • GetMessages
        • StreamMessageUpdates
        • GetUnreadStats
        • MarkMessageRead
        • MarkAllMessagesRead
        • BulkMarkMessageRead
        • CreateRoom
        • GetRoom
        • ListAllRooms
        • ListRoomsForMember
        • ArchiveRoom
        • ListUsersNames
        • UpdateRoomConfig
        • UpdateGlobalConfig
        • GetGlobalConfig
        • UpdateRoom
    • Third Party
      • FTS Initiate
      • FTS Upload
    • Use Cases
      • Click to Call
      • Virtual Agent
      • LMS File Upload

    Third Party

    This folder consists of third party api endpoints that are integral to some TCN API workflows.
    Modified at 2025-03-19 22:34:20
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