CreateSession

POST

https://api.cbf.tcn.com/api/v1alpha1/asm/asm/createsession

Creates an agent session and enables the voice channel

Request

Authorization

JWT Bearer

Add the parameter

Authorization

to Headers

Example:

Authorization: ********************

Body Params application/jsonRequired

Example

{
    "hunt_group_sid": 0,
    "skills": {
        "property1": 0,
        "property2": 0
    },
    "subsession_type": "VOICE"
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/asm/asm/createsession' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "hunt_group_sid": 0,
    "skills": {
        "property1": 0,
        "property2": 0
    },
    "subsession_type": "VOICE"
}'

Responses

🟢200OK

application/json

Success

Body

Example

{
    "asm_session_sid": 0,
    "voice_session_sid": 0,
    "voice_registration": {
        "username": "string",
        "password": "string",
        "dial_url": "string",
        "pstn_phone": "string",
        "default_time_zone": "string",
        "expiration_timestamp": 0
    }
}

🟢200Success

Modified at 2025-09-26 15:44:58

PushEvents

EndSession