ListProgramNodesBySid

Lists the program nodes with the given @program_node_sids for the org sending the request.
Errors:
grpc.Invalid: the given @program_node_sids are invalid.
grpc.Internal: error occurs when listing the program nodes.
Request Code Samples
Shell
JavaScript
Java
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PHP
Python
HTTP
Objective-C
Ruby
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Dart
Responses
🟢200OK
application/json
Success
Body
Example
{
    "program_nodes": [
        {
            "program_node_sid": 0,
            "name": "string",
            "description": "string",
            "location_node_sid": 0,
            "datetime_set_to_inactive": "1s",
            "shrinkage_is_percentage": true,
            "shrinkage_value": 0,
            "schedule_scenario_sid": 0,
            "member_shift_templates": [
                {
                    "shift_template_sid": 0,
                    "program_node_sid": 0,
                    "name": "string",
                    "description": "string",
                    "datetime_set_to_inactive": "1s",
                    "is_tourshift": true,
                    "min_shift_width": 0,
                    "max_shift_width": 0,
                    "min_agents": 0,
                    "max_agents": 0,
                    "shift_start_boundary_minutes": 0,
                    "same_time_each_DOW": true,
                    "same_length_per_agent": true,
                    "schedule_scenario_sid": 0,
                    "member_placement_rules": [
                        {
                            "placement_rule_sid": 0,
                            "shift_template_sid": 0,
                            "activity_order": 0,
                            "min_duration_minutes": 0,
                            "max_duration_minutes": 0,
                            "scheduling_activity_sid": 0,
                            "schedule_scenario_sid": 0,
                            "member_scheduling_activity": {
                                "scheduling_activity_sid": 0,
                                "is_skill_activity": true,
                                "activity_sid": "string",
                                "member_non_skill_activity": {
                                    "non_skill_activity_sid": 0,
                                    "name": "string",
                                    "description": "string",
                                    "datetime_set_to_inactive": "1s",
                                    "red": 0,
                                    "green": 0,
                                    "blue": 0,
                                    "transparency": 0,
                                    "inherited_from_entity": {
                                        "parent_sid": 0,
                                        "parent_type": "CALL_CENTER_NODE"
                                    }
                                },
                                "activity_classification": "STANDARD_SCHEDULING_ACTIVITY",
                                "pause_codes": [
                                    "string"
                                ],
                                "reason_codes": [
                                    {
                                        "reason_code_id": 0,
                                        "name": "string",
                                        "scheduling_activity_sid": 0,
                                        "is_planned": true,
                                        "is_paid": true,
                                        "is_default": true,
                                        "datetime_set_to_inactive": "1s"
                                    }
                                ]
                            }
                        }
                    ],
                    "DOW_placements": [
                        {
                            "start_minute": 0,
                            "end_minute": 0,
                            "placement_type": "MUST_NOT",
                            "day_of_week": "MON",
                            "week_number": 0
                        }
                    ],
                    "member_agent_groups": [
                        {
                            "agent_group_sid": 0,
                            "parent_entity": {
                                "parent_sid": 0,
                                "parent_type": "CALL_CENTER_NODE"
                            },
                            "name": "string",
                            "description": "string",
                            "datetime_set_to_inactive": "1s",
                            "schedule_scenario_sid": 0,
                            "member_constraint_rules": [
                                {
                                    "scheduling_activity": {
                                        "scheduling_activity_sid": 0,
                                        "is_skill_activity": true,
                                        "activity_sid": "string",
                                        "member_non_skill_activity": {
                                            "non_skill_activity_sid": 0,
                                            "name": "string",
                                            "description": "string",
                                            "datetime_set_to_inactive": "1s",
                                            "red": 0,
                                            "green": 0,
                                            "blue": 0,
                                            "transparency": 0,
                                            "inherited_from_entity": {
                                                "parent_sid": 0,
                                                "parent_type": "CALL_CENTER_NODE"
                                            }
                                        },
                                        "activity_classification": "STANDARD_SCHEDULING_ACTIVITY",
                                        "pause_codes": [
                                            "string"
                                        ],
                                        "reason_codes": [
                                            {
                                                "reason_code_id": 0,
                                                "name": "string",
                                                "scheduling_activity_sid": 0,
                                                "is_planned": true,
                                                "is_paid": true,
                                                "is_default": true,
                                                "datetime_set_to_inactive": "1s"
                                            }
                                        ]
                                    }
                                }
                            ],
                            "member_wfm_agents": [
                                {
                                    "wfm_agent_sid": 0,
                                    "tcn_agent_sid": "string",
                                    "name": "string",
                                    "datetime_set_to_inactive": "1s",
                                    "member_constraint_rules": [
                                        {
                                            "scheduling_activity": {
                                                "scheduling_activity_sid": 0,
                                                "is_skill_activity": true,
                                                "activity_sid": "string",
                                                "member_non_skill_activity": {
                                                    "non_skill_activity_sid": 0,
                                                    "name": "string",
                                                    "description": "string",
                                                    "datetime_set_to_inactive": "1s",
                                                    "red": 0,
                                                    "green": 0,
                                                    "blue": 0,
                                                    "transparency": 0,
                                                    "inherited_from_entity": {
                                                        "parent_sid": 0,
                                                        "parent_type": "CALL_CENTER_NODE"
                                                    }
                                                },
                                                "activity_classification": "STANDARD_SCHEDULING_ACTIVITY",
                                                "pause_codes": [
                                                    "string"
                                                ],
                                                "reason_codes": [
                                                    {
                                                        "reason_code_id": 0,
                                                        "name": "string",
                                                        "scheduling_activity_sid": 0,
                                                        "is_planned": true,
                                                        "is_paid": true,
                                                        "is_default": true,
                                                        "datetime_set_to_inactive": "1s"
                                                    }
                                                ]
                                            }
                                        }
                                    ],
                                    "member_skill_proficiencies": [
                                        {
                                            "skill_proficiency_sid": 0,
                                            "skill_sid": 0,
                                            "preferred_skill_profile_sid": "string",
                                            "manual_proficiency_value": 0,
                                            "parent_entity": {
                                                "parent_sid": 0,
                                                "parent_type": "CALL_CENTER_NODE"
                                            },
                                            "skill_name": "string",
                                            "skill_profile_name": "string",
                                            "skill_profile_proficiency_value": 0
                                        }
                                    ],
                                    "member_agent_availability_patterns": [
                                        {
                                            "agent_availability_pattern_sid": 0,
                                            "parent_entity": {
                                                "parent_sid": 0,
                                                "parent_type": "CALL_CENTER_NODE"
                                            },
                                            "datetime_pattern": {
                                                "week_maps": [
                                                    {
                                                        "datetime_range": {},
                                                        "day_maps": [
                                                            null
                                                        ]
                                                    }
                                                ],
                                                "calendar_items": [
                                                    {
                                                        "datetime_range": {},
                                                        "value": {}
                                                    }
                                                ]
                                            },
                                            "schedule_scenario_sid": 0,
                                            "scheduling_activity_sid": "string"
                                        }
                                    ],
                                    "created_at": "1s",
                                    "tcn_agent_is_enabled": true
                                }
                            ],
                            "member_skill_proficiencies": [
                                {
                                    "skill_proficiency_sid": 0,
                                    "skill_sid": 0,
                                    "preferred_skill_profile_sid": "string",
                                    "manual_proficiency_value": 0,
                                    "parent_entity": {
                                        "parent_sid": 0,
                                        "parent_type": "CALL_CENTER_NODE"
                                    },
                                    "skill_name": "string",
                                    "skill_profile_name": "string",
                                    "skill_profile_proficiency_value": 0
                                }
                            ],
                            "member_agent_availability_patterns": [
                                {
                                    "agent_availability_pattern_sid": 0,
                                    "parent_entity": {
                                        "parent_sid": 0,
                                        "parent_type": "CALL_CENTER_NODE"
                                    },
                                    "datetime_pattern": {
                                        "week_maps": [
                                            {
                                                "datetime_range": {
                                                    "start_datetime": "1s",
                                                    "end_datetime": "1s"
                                                },
                                                "day_maps": [
                                                    {
                                                        "day_of_week": "MON",
                                                        "start_minute_in_day": 0,
                                                        "end_minute_in_day": 0,
                                                        "value": {}
                                                    }
                                                ]
                                            }
                                        ],
                                        "calendar_items": [
                                            {
                                                "datetime_range": {
                                                    "start_datetime": "1s",
                                                    "end_datetime": "1s"
                                                },
                                                "value": {
                                                    "availability_option": "AVAILABLE"
                                                }
                                            }
                                        ]
                                    },
                                    "schedule_scenario_sid": 0,
                                    "scheduling_activity_sid": "string"
                                }
                            ]
                        }
                    ]
                }
            ],
            "member_non_skill_activities": [
                {
                    "non_skill_activity_sid": 0,
                    "name": "string",
                    "description": "string",
                    "datetime_set_to_inactive": "1s",
                    "red": 0,
                    "green": 0,
                    "blue": 0,
                    "transparency": 0,
                    "inherited_from_entity": {
                        "parent_sid": 0,
                        "parent_type": "CALL_CENTER_NODE"
                    }
                }
            ],
            "member_open_times_patterns": [
                {
                    "open_times_pattern_sid": 0,
                    "parent_entity": {
                        "parent_sid": 0,
                        "parent_type": "CALL_CENTER_NODE"
                    },
                    "datetime_pattern": {
                        "week_maps": [
                            {
                                "datetime_range": {
                                    "start_datetime": "1s",
                                    "end_datetime": "1s"
                                },
                                "day_maps": [
                                    {
                                        "day_of_week": "MON",
                                        "start_minute_in_day": 0,
                                        "end_minute_in_day": 0,
                                        "value": {
                                            "availability_option": "AVAILABLE"
                                        }
                                    }
                                ]
                            }
                        ],
                        "calendar_items": [
                            {
                                "datetime_range": {
                                    "start_datetime": "1s",
                                    "end_datetime": "1s"
                                },
                                "value": {
                                    "availability_option": "AVAILABLE"
                                }
                            }
                        ]
                    },
                    "schedule_scenario_sid": 0,
                    "scheduling_activity_sid": "string"
                }
            ],
            "member_agent_availability_patterns": [
                {
                    "agent_availability_pattern_sid": 0,
                    "parent_entity": {
                        "parent_sid": 0,
                        "parent_type": "CALL_CENTER_NODE"
                    },
                    "datetime_pattern": {
                        "week_maps": [
                            {
                                "datetime_range": {
                                    "start_datetime": "1s",
                                    "end_datetime": "1s"
                                },
                                "day_maps": [
                                    {
                                        "day_of_week": "MON",
                                        "start_minute_in_day": 0,
                                        "end_minute_in_day": 0,
                                        "value": {
                                            "availability_option": "AVAILABLE"
                                        }
                                    }
                                ]
                            }
                        ],
                        "calendar_items": [
                            {
                                "datetime_range": {
                                    "start_datetime": "1s",
                                    "end_datetime": "1s"
                                },
                                "value": {
                                    "availability_option": "AVAILABLE"
                                }
                            }
                        ]
                    },
                    "schedule_scenario_sid": 0,
                    "scheduling_activity_sid": "string"
                }
            ],
            "member_constraint_rules": [
                {
                    "scheduling_activity": {
                        "scheduling_activity_sid": 0,
                        "is_skill_activity": true,
                        "activity_sid": "string",
                        "member_non_skill_activity": {
                            "non_skill_activity_sid": 0,
                            "name": "string",
                            "description": "string",
                            "datetime_set_to_inactive": "1s",
                            "red": 0,
                            "green": 0,
                            "blue": 0,
                            "transparency": 0,
                            "inherited_from_entity": {
                                "parent_sid": 0,
                                "parent_type": "CALL_CENTER_NODE"
                            }
                        },
                        "activity_classification": "STANDARD_SCHEDULING_ACTIVITY",
                        "pause_codes": [
                            "string"
                        ],
                        "reason_codes": [
                            {
                                "reason_code_id": 0,
                                "name": "string",
                                "scheduling_activity_sid": 0,
                                "is_planned": true,
                                "is_paid": true,
                                "is_default": true,
                                "datetime_set_to_inactive": "1s"
                            }
                        ]
                    }
                }
            ],
            "member_agent_groups": [
                {
                    "agent_group_sid": 0,
                    "parent_entity": {
                        "parent_sid": 0,
                        "parent_type": "CALL_CENTER_NODE"
                    },
                    "name": "string",
                    "description": "string",
                    "datetime_set_to_inactive": "1s",
                    "schedule_scenario_sid": 0,
                    "member_constraint_rules": [
                        {
                            "scheduling_activity": {
                                "scheduling_activity_sid": 0,
                                "is_skill_activity": true,
                                "activity_sid": "string",
                                "member_non_skill_activity": {
                                    "non_skill_activity_sid": 0,
                                    "name": "string",
                                    "description": "string",
                                    "datetime_set_to_inactive": "1s",
                                    "red": 0,
                                    "green": 0,
                                    "blue": 0,
                                    "transparency": 0,
                                    "inherited_from_entity": {
                                        "parent_sid": 0,
                                        "parent_type": "CALL_CENTER_NODE"
                                    }
                                },
                                "activity_classification": "STANDARD_SCHEDULING_ACTIVITY",
                                "pause_codes": [
                                    "string"
                                ],
                                "reason_codes": [
                                    {
                                        "reason_code_id": 0,
                                        "name": "string",
                                        "scheduling_activity_sid": 0,
                                        "is_planned": true,
                                        "is_paid": true,
                                        "is_default": true,
                                        "datetime_set_to_inactive": "1s"
                                    }
                                ]
                            }
                        }
                    ],
                    "member_wfm_agents": [
                        {
                            "wfm_agent_sid": 0,
                            "tcn_agent_sid": "string",
                            "name": "string",
                            "datetime_set_to_inactive": "1s",
                            "member_constraint_rules": [
                                {
                                    "scheduling_activity": {
                                        "scheduling_activity_sid": 0,
                                        "is_skill_activity": true,
                                        "activity_sid": "string",
                                        "member_non_skill_activity": {
                                            "non_skill_activity_sid": 0,
                                            "name": "string",
                                            "description": "string",
                                            "datetime_set_to_inactive": "1s",
                                            "red": 0,
                                            "green": 0,
                                            "blue": 0,
                                            "transparency": 0,
                                            "inherited_from_entity": {
                                                "parent_sid": 0,
                                                "parent_type": "CALL_CENTER_NODE"
                                            }
                                        },
                                        "activity_classification": "STANDARD_SCHEDULING_ACTIVITY",
                                        "pause_codes": [
                                            "string"
                                        ],
                                        "reason_codes": [
                                            {
                                                "reason_code_id": 0,
                                                "name": "string",
                                                "scheduling_activity_sid": 0,
                                                "is_planned": true,
                                                "is_paid": true,
                                                "is_default": true,
                                                "datetime_set_to_inactive": "1s"
                                            }
                                        ]
                                    }
                                }
                            ],
                            "member_skill_proficiencies": [
                                {
                                    "skill_proficiency_sid": 0,
                                    "skill_sid": 0,
                                    "preferred_skill_profile_sid": "string",
                                    "manual_proficiency_value": 0,
                                    "parent_entity": {
                                        "parent_sid": 0,
                                        "parent_type": "CALL_CENTER_NODE"
                                    },
                                    "skill_name": "string",
                                    "skill_profile_name": "string",
                                    "skill_profile_proficiency_value": 0
                                }
                            ],
                            "member_agent_availability_patterns": [
                                {
                                    "agent_availability_pattern_sid": 0,
                                    "parent_entity": {
                                        "parent_sid": 0,
                                        "parent_type": "CALL_CENTER_NODE"
                                    },
                                    "datetime_pattern": {
                                        "week_maps": [
                                            {
                                                "datetime_range": {
                                                    "start_datetime": "1s",
                                                    "end_datetime": "1s"
                                                },
                                                "day_maps": [
                                                    {
                                                        "day_of_week": "MON",
                                                        "start_minute_in_day": 0,
                                                        "end_minute_in_day": 0,
                                                        "value": {}
                                                    }
                                                ]
                                            }
                                        ],
                                        "calendar_items": [
                                            {
                                                "datetime_range": {
                                                    "start_datetime": "1s",
                                                    "end_datetime": "1s"
                                                },
                                                "value": {
                                                    "availability_option": "AVAILABLE"
                                                }
                                            }
                                        ]
                                    },
                                    "schedule_scenario_sid": 0,
                                    "scheduling_activity_sid": "string"
                                }
                            ],
                            "created_at": "1s",
                            "tcn_agent_is_enabled": true
                        }
                    ],
                    "member_skill_proficiencies": [
                        {
                            "skill_proficiency_sid": 0,
                            "skill_sid": 0,
                            "preferred_skill_profile_sid": "string",
                            "manual_proficiency_value": 0,
                            "parent_entity": {
                                "parent_sid": 0,
                                "parent_type": "CALL_CENTER_NODE"
                            },
                            "skill_name": "string",
                            "skill_profile_name": "string",
                            "skill_profile_proficiency_value": 0
                        }
                    ],
                    "member_agent_availability_patterns": [
                        {
                            "agent_availability_pattern_sid": 0,
                            "parent_entity": {
                                "parent_sid": 0,
                                "parent_type": "CALL_CENTER_NODE"
                            },
                            "datetime_pattern": {
                                "week_maps": [
                                    {
                                        "datetime_range": {
                                            "start_datetime": "1s",
                                            "end_datetime": "1s"
                                        },
                                        "day_maps": [
                                            {
                                                "day_of_week": "MON",
                                                "start_minute_in_day": 0,
                                                "end_minute_in_day": 0,
                                                "value": {
                                                    "availability_option": "AVAILABLE"
                                                }
                                            }
                                        ]
                                    }
                                ],
                                "calendar_items": [
                                    {
                                        "datetime_range": {
                                            "start_datetime": "1s",
                                            "end_datetime": "1s"
                                        },
                                        "value": {
                                            "availability_option": "AVAILABLE"
                                        }
                                    }
                                ]
                            },
                            "schedule_scenario_sid": 0,
                            "scheduling_activity_sid": "string"
                        }
                    ]
                }
            ],
            "member_skill_proficiencies": [
                {
                    "skill_proficiency_sid": 0,
                    "skill_sid": 0,
                    "preferred_skill_profile_sid": "string",
                    "manual_proficiency_value": 0,
                    "parent_entity": {
                        "parent_sid": 0,
                        "parent_type": "CALL_CENTER_NODE"
                    },
                    "skill_name": "string",
                    "skill_profile_name": "string",
                    "skill_profile_proficiency_value": 0
                }
            ],
            "origin_sid": "string",
            "skill_profile_category": {
                "skill_profile_category_sid": 0,
                "skill_profile_category_type": "SINGLE_SKILL_PROFILE"
            },
            "shrinkage": "string"
        }
    ]
}
🟢200Success