api.v1alpha1.wfm.PerformanceMetric(PerformanceMetric)

Deprecated.
Represents a performance metric
{
    "date_range": {
        "start_datetime": "1s",
        "end_datetime": "1s"
    },
    "total_calls_required": 0,
    "total_ftes_achieved": 0,
    "num_intervals_with_required_calls": 0,
    "num_intervals_with_ftes_but_no_schedules": 0,
    "num_intervals_with_ftes_but_no_forecasted_calls": 0,
    "total_unscheduled_calls": 0,
    "total_unnecessary_ftes": 0,
    "interval_width_in_minutes": 0,
    "metric_type": "FTE_REQUIRED_VS_ACHIEVED_SIMPLE",
    "fte_intervals": [
        {
            "start_datetime": "1s",
            "required_calls": 0,
            "achieved_ftes": 0
        }
    ],
    "service_level_intervals": [
        {
            "start_datetime": "1s",
            "service_level_achieved": 0
        }
    ],
    "metrics_by_skill_collection": [
        {
            "date_range": {
                "start_datetime": "1s",
                "end_datetime": "1s"
            },
            "total_calls_required": 0,
            "total_ftes_achieved": 0,
            "num_intervals_with_required_calls": 0,
            "num_intervals_with_ftes_but_no_schedules": 0,
            "num_intervals_with_ftes_but_no_forecasted_calls": 0,
            "total_unscheduled_calls": 0,
            "total_unnecessary_ftes": 0,
            "interval_width_in_minutes": 0,
            "metric_type": "FTE_REQUIRED_VS_ACHIEVED_SIMPLE",
            "fte_intervals": [
                {
                    "start_datetime": "1s",
                    "required_calls": 0,
                    "achieved_ftes": 0
                }
            ],
            "service_level_intervals": [
                {
                    "start_datetime": "1s",
                    "service_level_achieved": 0
                }
            ],
            "skill_collection": {
                "skill_profile_category_sid": 0,
                "skill_profile_category_type": "SINGLE_SKILL_PROFILE"
            }
        }
    ]
}