api.commons.AgentBackofficeMessageAlert(AgentBackofficeMessageAlert)

an event used to send a back office message to an agent

{
    "expire_duration": 0,
    "timestamp": "1s",
    "target_agent_session": {
        "agent_sid": 0,
        "tenant_sid": 0,
        "session_sid": 0,
        "asm_session_sid": 0,
        "org_id": "string",
        "region_id": "string",
        "user_id": "string"
    },
    "message": "string",
    "id": "string"
}