UpsertNonSkillActivityAssociation

POST

https://api.cbf.tcn.com/api/v1alpha1/wfm/upsertnonskillactivityassociation

Upserts an association for the given @non_skill_activity_sid to the given @node.
All downstream members of the entity will have their inheritance state cleared, and inherit the given association.
If an association already exists between the non skill activity and the @node then their @relationship_type will be updated.
The @schedule_scenario_sid must match the scenario of the @parent_entity.
If a NOT_ASSOCIATED_WITH relationship is being created, the tree will be checked for conflicting downstream effects.
If any member rules, are referencing the non skill activity and @relationship_type is NOT_ASSOCIATED_WITH, then the upsert will not take effect, and the list of related entities to be updated/removed first will be returned.
Errors:

grpc.Invalid: the @non_skill_activity_sid, @node or @association_type are invalid.
: the non skill activity and @node belong to different scenarios.

grpc.NotFound: the @non_skill_activity_sid or @node don't exist.

grpc.Internal: error occurs when upserting the association.

Request

Authorization

JWT Bearer

Add the parameter

Authorization

to Headers

Example:

Authorization: ********************

Body Params application/jsonRequired

Example

{
    "non_skill_activity_sid": 0,
    "node": {
        "parent_sid": 0,
        "parent_type": "CALL_CENTER_NODE"
    },
    "association_type": "IS_ASSOCIATED_WITH",
    "schedule_scenario_sid": 0
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/wfm/upsertnonskillactivityassociation' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "non_skill_activity_sid": 0,
    "node": {
        "parent_sid": 0,
        "parent_type": "CALL_CENTER_NODE"
    },
    "association_type": "IS_ASSOCIATED_WITH",
    "schedule_scenario_sid": 0
}'

Responses

🟢200OK

application/json

Success

Body

Example

{
    "upsert_succeeded": true,
    "nodes_affected": [
        {
            "parent_sid": 0,
            "parent_type": "CALL_CENTER_NODE"
        }
    ],
    "rules_using_activity": [
        {
            "left_entity": {
                "parent_sid": 0,
                "parent_type": "CALL_CENTER_NODE"
            },
            "right_entity": {
                "parent_sid": 0,
                "parent_type": "CALL_CENTER_NODE"
            }
        }
    ]
}

🟢200Success

Modified at 2025-09-26 15:44:58

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