ListAgents

POST

https://api.cbf.tcn.com/api/v1alpha1/asm/asm/listagents

List all agents for the given user. Contains statistical enrichments for each agent and their conversations.

Request

Authorization

JWT Bearer

Add the parameter

Authorization

to Headers

Example:

Authorization: ********************

Body Params application/jsonRequired

Example

{}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/asm/asm/listagents' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{}'

Responses

🟢200OK

application/json

Success

Body

Example

{
    "agents": [
        {
            "user_id": "string",
            "name": "string",
            "user_name": "string",
            "hunt_group_name": "string",
            "partner_agent_id": "string",
            "hunt_group_sid": 0,
            "agent_sid": 0,
            "user_caller_id": "string",
            "first_name": "string",
            "last_name": "string",
            "created": "1s",
            "last_updated": "1s",
            "agent_profile_group_id": "string",
            "agent_profile_group_name": "string",
            "agent_status": "STATUS_STATE_UNKNOWN",
            "current_conversation_sid": 0,
            "average_customer_wait_time_seconds": 0,
            "average_time_to_respond_seconds": 0,
            "average_conversation_duration_seconds": 0,
            "login_time": "1s",
            "last_event_time": "1s",
            "events": [
                {
                    "response_time_seconds": 0,
                    "time": "1s",
                    "is_initial_agent_message": true
                }
            ],
            "skills": {
                "property1": 0,
                "property2": 0
            },
            "asm_session_sid": "string"
        }
    ]
}

🟢200Success

Modified at 2025-09-26 15:44:58

AssignNewConversation

SetConversationCollectedData