UpdateLocationNode

Updates a location node corresponding to the given @location_node_sid and org sending the request with the provided parameters.
All of the entity's parameters that are not desired to be updated must be filled with their current values.
The @schedule_scenario_sid must be the original for this location node since it cannot be changed.
The @member fields will be ignored since those cannot be updated by this method and must be updated by their respective update methods.
Errors:

grpc.Invalid: one or more fields in the @location_node have invalid values.

grpc.Internal: error occurs when updating the location node.

grpc.NotFound: entry to be updated doesn't exist, or the given parent @client_node_sid belongs to a different scenario than the node to update.

Request

Authorization

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Body Params application/json

Request message for the UpdateLocationNode RPC

location_node

object (LocationNode)

location_node

optional

Location node to update

location_node_sid

integer <int64> | string

location_node_sid

optional

Node unique id

name

string

name

optional

Node name

description

string

description

optional

Node description.

client_node_sid

integer <int64> | string

client_node_sid

optional

ID of the parent client node.

datetime_set_to_inactive

string <date-time>

datetime_set_to_inactive

optional

Datetime that the node was set to inactive, if not set then the node is currently active.

Examples:

1s1.000340012s

time_zone_val

enum<string>

time_zone_val

optional

Timezone of this node.

Allowed values:

TIME_ZONE_AMERICA_PUERTO_RICOTIME_ZONE_AMERICA_NEW_YORKTIME_ZONE_AMERICA_INDIANAPOLISTIME_ZONE_AMERICA_CHICAGOTIME_ZONE_AMERICA_PHOENIXTIME_ZONE_AMERICA_DENVERTIME_ZONE_AMERICA_LOS_ANGELESTIME_ZONE_AMERICA_ANCHORAGETIME_ZONE_ASIA_MANILATIME_ZONE_ASIA_CALCUTTATIME_ZONE_ASIA_COLOMBOTIME_ZONE_PACIFIC_HONOLULUTIME_ZONE_CANADA_NEWFOUNDLANDTIME_ZONE_CANADA_ATLANTICTIME_ZONE_CANADA_CENTRALTIME_ZONE_CANADA_EAST_SASKATCHEWANTIME_ZONE_CANADA_EASTERNTIME_ZONE_CANADA_MOUNTAINTIME_ZONE_CANADA_PACIFICTIME_ZONE_CANADA_SASKATCHEWANTIME_ZONE_CANADA_YUKONTIME_ZONE_ETC_GREENWICHTIME_ZONE_ETC_UNIVERSALTIME_ZONE_EUROPE_LONDONTIME_ZONE_EUROPE_MADRIDTIME_ZONE_EUROPE_BERLINTIME_ZONE_EUROPE_BUCHARESTTIME_ZONE_AMERICA_MEXICO_CITYTIME_ZONE_MEXICO_BAJASURTIME_ZONE_MEXICO_BAJANORTETIME_ZONE_BRAZIL_ACRETIME_ZONE_BRAZIL_WESTTIME_ZONE_BRAZIL_EASTTIME_ZONE_BRAZIL_DENORONHATIME_ZONE_AUSTRALIA_DARWINTIME_ZONE_AUSTRALIA_ADELAIDETIME_ZONE_AUSTRALIA_SYDNEYTIME_ZONE_AUSTRALIA_BRISBANETIME_ZONE_AUSTRALIA_MELBOURNETIME_ZONE_AUSTRALIA_PERTHTIME_ZONE_PACIFIC_AUCKLANDTIME_ZONE_PACIFIC_CHATHAMTIME_ZONE_ASIA_SINGAPORETIME_ZONE_ASIA_JAPANTIME_ZONE_AMERICA_SANTIAGOTIME_ZONE_AMERICA_BOGOTATIME_ZONE_AMERICA_LIMA

shrinkage_is_percentage

boolean

shrinkage_is_percentage

deprecated

Indicates whether on not the @shrinkage_value is a percentage (true=percentage, false=agents).

shrinkage_value

integer <int32>

shrinkage_value

deprecated

Value of the shrinkage.

schedule_scenario_sid

integer <int64> | string

schedule_scenario_sid

optional

ID of the schedule scenario that the location node belongs to.

member_program_nodes

array[object (ProgramNode) {18}]

member_program_nodes

optional

Program Nodes associated with @location_node_sid.

member_non_skill_activities

array[object (NonSkillActivity) {9}]

member_non_skill_activities

optional

Non Skill Activities associated with @location_node_sid.

member_open_times_patterns

array[object (OpenTimesPattern) {5}]

member_open_times_patterns

optional

Open Times Patterns associated with @location_node_sid.

member_agent_availability_patterns

array[object (AgentAvailabilityPattern) {5}]

member_agent_availability_patterns

optional

Agent Availability Patterns associated with @location_node_sid.

member_constraint_rules

array[null (ConstraintRule) {2}]

member_constraint_rules

optional

Constraint Rules associated with @location_node_sid.

member_agent_groups

array[object (AgentGroup) {10}]

member_agent_groups

optional

Agent Groups associated with @location_node_sid.

origin_sid

deprecated

ID of the original Location Node that this node was copied from.
If this node is the original, field will be set as nil.

shrinkage

optional

the shrinkage percentage [0.0, 100.0]. 0.0 = no shrinkage, 100 = no agents

Example

Request samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

UpdateLocationNode

Request

Request samples

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