Authorization: Bearer ********************
{
"due_date": "1s",
"title": "string",
"description": "string",
"metadata": [
{
"name": "string",
"value": "string"
}
],
"ticket_skills": [
{
"skill_id": "string",
"is_preferred": true
}
],
"ticket_sla": [
{
"sla_duration": {
"scale": "TIME_SCALE_MINUTE",
"value": 0
},
"condition_sid": 0,
"sla_sid": 0,
"sla_min": 0
}
],
"assign_self": true,
"assign_other": "string",
"ticket_action": [
{
"email_context": {
"contact_name": "string",
"to_email": "string",
"from_email": "string"
}
}
],
"project_sid": 0,
"status": 0,
"ticket_assignee": [
"string"
],
"contact_entry_id": 0
}
curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/tickets/tickets/createticket' \
--header 'Content-Type: application/json' \
--data-raw '{
"due_date": "1s",
"title": "string",
"description": "string",
"metadata": [
{
"name": "string",
"value": "string"
}
],
"ticket_skills": [
{
"skill_id": "string",
"is_preferred": true
}
],
"ticket_sla": [
{
"sla_duration": {
"scale": "TIME_SCALE_MINUTE",
"value": 0
},
"condition_sid": 0,
"sla_sid": 0,
"sla_min": 0
}
],
"assign_self": true,
"assign_other": "string",
"ticket_action": [
{
"email_context": {
"contact_name": "string",
"to_email": "string",
"from_email": "string"
}
}
],
"project_sid": 0,
"status": 0,
"ticket_assignee": [
"string"
],
"contact_entry_id": 0
}'
{
"ticket": {
"created_by_date": "1s",
"due_date": "1s",
"ticket_status": "TICKET_STATUS_NEW",
"project_title": "string",
"ticket_code": "string",
"title": "string",
"description": "string",
"org_id": "string",
"created_by_id": "string",
"created_by_name": "string",
"assignee_list": "string",
"metadata": [
{
"name": "string",
"value": "string"
}
],
"ticket_skills": [
{
"skill_id": "string",
"is_preferred": true
}
],
"ticket_sla": [
{
"sla_duration": {
"scale": "TIME_SCALE_MINUTE",
"value": 0
},
"condition_sid": 0,
"sla_sid": 0,
"sla_min": 0
}
],
"assignee": "string",
"ticket_action": [
{
"email_context": {
"contact_name": "string",
"to_email": "string",
"from_email": "string"
}
}
],
"ticket_sid": 0,
"project_sid": 0,
"status": 0,
"ticket_assignee": [
"string"
],
"ticket_participant": [
"string"
]
}
}