ListAsmUserDetails

List all Sessions for the given user. Contains statistical enrichments for each agent and their conversations.

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

Responses

🟢200OK

application/json

Success

Body

Example

{
    "sessions": [
        {
            "user_id": "string",
            "name": "string",
            "agent_sid": 0,
            "agent_status": "STATUS_STATE_UNKNOWN",
            "agent_profile_group_name": "string",
            "current_conversation_sid": 0,
            "average_customer_wait_time_seconds": 0,
            "average_time_to_respond_seconds": 0,
            "last_event_time": "1s",
            "skills": {
                "property1": 0,
                "property2": 0
            },
            "asm_session_sid": "string",
            "events": [
                {
                    "response_time_seconds": 0,
                    "time": "1s",
                    "is_initial_agent_message": true
                }
            ],
            "login_time": "1s"
        }
    ],
    "asm_user_details": [
        {
            "user_id": "string",
            "name": "string",
            "agent_sid": 0,
            "agent_status": "STATUS_STATE_UNKNOWN",
            "agent_profile_group_name": "string",
            "current_conversation_sid": 0,
            "average_customer_wait_time_seconds": 0,
            "average_time_to_respond_seconds": 0,
            "last_event_time": "1s",
            "skills": {
                "property1": 0,
                "property2": 0
            },
            "asm_session_sid": "string",
            "events": [
                {
                    "response_time_seconds": 0,
                    "time": "1s",
                    "is_initial_agent_message": true
                }
            ],
            "login_time": "1s"
        }
    ]
}

🟢200Success