{
"statistics_data": [
{
"agent_session_count": "string",
"ivr_duration": "string",
"agent_wait_duration": "string",
"call_wait_duration": "string",
"hold_duration": "string",
"manual_duration": "string",
"pause_duration": "string",
"preview_duration": "string",
"suspended_duration": "string",
"talk_duration": "string",
"transfer_duration": "string",
"wrap_up_duration": "string",
"agent_name": "string",
"hunt_group_name": "string",
"call_count": 0,
"web_login_time": "1s",
"agent_sid": 0,
"hunt_group_sid": 0
}
],
"shown_columns": [
{
"header_label": "string",
"statistic_id": "string",
"tool_tip": "string"
}
]
}