TCN API
  1. P3Api
TCN API
  • API Edition 1
    • Acd
      • AgentGetStatusStream
      • AgentGetStatus
      • AgentGetConnectedParty
      • ManagerAgentGetConnectedParty
      • AgentIntercom
      • AgentIntercomAccept
      • AgentIntercomReject
      • AgentIntercomCancel
      • DialManualPrepare
      • DialManualCancel
      • DialPreviewPrepare
      • AgentPause
      • AgentSetReady
      • AgentGUIBusy
      • ReportAgentSessionEvent
      • CallerRequeue
      • AgentDisconnect
      • TransferWarmToOutboundCancel
      • TransferWarmToAgentCancel
      • TransferWarmToOutboundApprove
      • TransferWarmToAgentApprove
      • CallerSendToVoicemail
      • AgentInviteTransferCallerToConference
      • AgentMonitorCalls
      • TransferColdToOutbound
      • TransferColdToAgent
      • TransferWarmToOutboundStart
      • CreateWarmOutboundTransferMember
      • RemoveTransferMember
      • TransferWarmToAgentStart
      • AgentGetCallFromHold
      • AgentGetSpecificCallFromHold
      • ACDGetAllAgentsStatuses
      • AgentPutCallOnHold
      • AgentReceiveMessage
      • AgentPBXApproveCall
      • AgentPBXRejectCall
      • GetCallerLostPeer
      • CallerGetRawEvent
      • PeerAgentWithCaller
      • HoldTransferMember
      • UnholdTransferMember
      • GetAgentCallCounts
      • WarmCallerTransferStart
      • WarmCallerTransferCancel
      • WarmCallerTransferApprove
      • PlaySoundboardEntity
      • StopSoundboardEntity
      • UpdateAgentSkills
      • PlayDTMF
      • AgentMute
      • AgentUnmute
      • StartSecureForm
      • CollectSecureFormField
      • ResetSecureFormField
      • AcceptSecureFormField
      • ProcessSecureForm
      • FinishSecureFormHandling
      • PopulateWorkflowFields
      • ValidateField
      • ListAgentsVoiceStatuses
    • AgentSmith
      • FollowAgent
    • AgentTrainingService
      • CreateLearningOpportunity
      • ListLearningOpportunities
      • ListAgentLearningOpportunities
      • CompleteAgentLearningOpportunity
      • ListDashboards
      • ListManagerDashboards
      • UpdateLearningOpportunity
      • DeleteLearningOpportunity
      • GetLearningOpportunity
    • AgentTrainingSupportService
      • ListLearningOpportunitiesByOrgId
      • DeleteLearningOpportunityByOrgId
    • Ana
      • GetSpecifiedVisualizations
      • RegisterAccount
      • SetWeeks
      • SetDefaultTimeFilter
      • SetDefaultDashboard
      • GetAccount
      • GetSpecifiedAccount
      • GetAuthorizedAnalyticsLink
      • GenerateMonthlyBilling
      • GetTimeZone
      • SetTimeZone
      • CopyDashViz
      • GetSpecifiedBillingSummary
      • GetBillingSummary
      • EnableCustomReports
      • DisableCustomReports
      • MakeAdoptable
      • MakeUnadoptable
      • AdoptAnaAccount
      • DisownAnaAccount
      • GetAccessibleClients
      • GetFamily
      • GetAllowedDataVisibility
      • GetCurrentDataVisibility
      • GetIndicesVisibility
      • GetAuditableDataVisibility
      • GetOrganizationNames
      • GenerateVizDataById
      • GetClientStatus
      • ReloadClientData
      • ListVisualizationsLegacy
    • Asm
      • StreamAgentState
      • ManagerStreamAgentState
      • PushEvents
      • CreateSession
      • EndSession
      • GetCurrentSession
      • EnableVoice
      • DisableVoice
      • ListConversations
      • AssignNewConversation
      • ListAgents
      • SetConversationCollectedData
      • GetQueuesDetails
    • AsmApi
      • CreateSession
      • GetStatus
      • EndSession
      • GetCurrentSession
      • SwitchSubsession
      • ListConversations
      • AssignNewConversation
      • ListAgents
      • SetConversationCollectedData
      • GetQueuesDetails
    • AsmService
      • CreateSession
      • EndSession
      • GetCurrentSession
      • EnableVoice
      • DisableVoice
      • ListAsmUserDetails
      • PushEvents
    • AuthConnectionService
      • CreateAuthConnection
      • ListAuthConnectionIds
      • GetAuthConnectionSettings
      • GetAuthConnection
      • DeleteAuthConnection
      • UpdateAuthConnectionSecret
      • UpdateAuthConnectionGroups
    • Billing
      • GetBillingPlan
      • UpdateBillingPlan
      • GetInvoice
      • ExportGeneratedInvoice
    • BillingService
      • CommitBillingPlan
      • CommitDefaultBillingPlan
      • CreateBillingPlan
      • CreateDefaultBillingPlan
      • CreateDefaultRateDefinition
      • CreateInvoice
      • CreateRateDefinition
      • DeleteBillingPlan
      • DeleteDefaultBillingPlan
      • DeleteDefaultRateDefinition
      • DeleteInvoice
      • DeleteRateDefinition
      • DuplicateBillingPlan
      • DuplicateDefaultBillingPlan
      • ExportInvoice
      • GetActiveBillingPlan
      • GetBillingPlan
      • GetBillingPlanHistory
      • GetInvoice
      • GetRateDefinition
      • ListBillingPlans
      • ListInvoices
      • ListRateDefinitions
      • UpdateBillingPlan
      • UpdateDefaultBillingPlan
      • UpdateDefaultRateDefinition
      • UpdateInvoice
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • CreateDefaultRateDefinitions
      • CreateRateDefinition
      • CreateRateDefinitions
      • DeleteDefaultRateDefinition
      • DeleteDefaultRateDefinitions
      • DeleteRateDefinition
      • DeleteRateDefinitions
      • ExportInvoice
      • GetRateDefinition
      • GetRateHistory
      • ListActiveRateDefinitions
      • ListRateDefinitions
      • UpdateDefaultRateDefinition
      • UpdateRateDefinition
      • ListProducts
      • ApplyBillingPlanDraft
      • CreateBillingPlan
      • DeleteBillingPlan
      • GetBillingPlan
      • ListBillingPlans
      • UpdateBillingPlan
      • ApplyDefaultBillingPlanDraft
      • CreateDefaultBillingPlan
      • DeleteDefaultBillingPlan
      • GetDefaultBillingPlan
      • ListDefaultBillingPlans
      • UpdateDefaultBillingPlan
      • CreateRateDefinition
      • DeleteRateDefinition
      • GetRateDefinition
      • ListRateDefinitions
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • DeleteDefaultRateDefinition
      • GetDefaultRateDefinition
      • ListDefaultRateDefinitions
      • UpdateDefaultRateDefinition
      • ExportInvoice
      • ApplyBillingPlanDraft
      • CloneBillingPlan
      • CreateBillingPlan
      • DeleteBillingPlan
      • GetBillingPlan
      • ListBillingPlans
      • UpdateBillingPlan
      • ApplyDefaultBillingPlanDraft
      • CloneDefaultBillingPlan
      • CreateDefaultBillingPlan
      • DeleteDefaultBillingPlan
      • GetDefaultBillingPlan
      • ListDefaultBillingPlans
      • UpdateDefaultBillingPlan
      • CreateRateDefinition
      • DeleteRateDefinition
      • GetRateDefinition
      • ListRateDefinitions
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • DeleteDefaultRateDefinition
      • GetDefaultRateDefinition
      • ListDefaultRateDefinitions
      • UpdateDefaultRateDefinition
      • CreateMatchingRule
      • DeleteMatchingRule
      • GetMatchingRule
      • ListMatchingRules
      • UpdateMatchingRule
      • CreateBillingTag
      • DeleteBillingTag
      • GetBillingTag
      • ListBillingTags
      • UpdateBillingTag
      • ExportInvoice
    • BIReportGeneratorService
      • CreateReportJob
      • ListReportJobs
      • UpdateReportJob
      • DeleteReportJob
      • GetReportJob
      • GenerateReport
      • ListReportLogsStream
    • BusinessHoursService
      • ListBusinessHours
      • GetBusinessHours
      • SetBusinessHours
      • AddIntervalToBusinessHours
      • RemoveIntervalFromBusinessHours
      • UpdateBusinessHoursInfo
      • DeleteBusinessHours
      • EvaluateBusinessHours
    • CallMonitorService
      • GetHoldQueueStats
    • CallQueue
      • DequeuePreviewRecordOrCall
      • EnqueuePreviewRecord
      • DequeueScrubbedCallForPreviewRecord
      • ClearPreviewRecordReturnQueue
      • EnqueuePreviewDialCall
      • ClearManualDialQueue
      • ProcessManualDialCall
      • DequeueCallForManualApproval
      • EnqueueManuallyApprovedCall
      • EnqueueManuallyRejectedCall
      • RequeueManuallyApprovedCall
      • EnqueueManuallyApprovedSms
      • EnqueueManuallyRejectedSms
      • RequeueManuallyApprovedSms
      • DequeueSmsMamForManualApproval
      • DequeuePreviewRecordOrCall
      • EnqueuePreviewRecord
      • DequeueScrubbedCallForPreviewRecord
      • ClearPreviewRecordReturnQueue
      • EnqueuePreviewDialCall
      • ClearManualDialQueue
      • ProcessManualDialCall
      • DequeueCallForManualApproval
      • EnqueueManuallyApprovedCall
      • EnqueueManuallyRejectedCall
      • RequeueManuallyApprovedCall
      • EnqueueManuallyApprovedSms
      • EnqueueManuallyRejectedSms
      • RequeueManuallyApprovedSms
      • DequeueSmsMamForManualApproval
    • CBS
      • CreateServiceId
      • CreateCallbackWithDetails
      • UpdateScheduledCallbackToReady
      • UpdateScheduledCallbackToCanceled
      • GetNextScheduledCallbackWithDetails
      • UpdateScheduledCallbackToClosed
      • UpdateScheduledCallback
      • GetScheduledCallbackWithDetails
      • ListScheduledCallbacksWithDetails
      • ListScheduledCallbacksWithDetailsBySkills
    • Cfg
      • GetWebAgentConfig
      • GetWebAgentConfig
    • ClassifierFileTemplates
      • ParseFile
      • ListEvents
      • PeekList
      • UpdateFileTemplate
      • DeleteFileTemplate
      • ListFileTemplates
      • GetFileTemplate
    • Compliance
      • RuleAutoComplete
      • CheckRuleSet
      • AssignRuleSet
      • ListRuleSets
      • GetRuleSet
      • GetRuleSetByName
      • CreateRuleSet
      • RenameRuleSet
      • EnableRuleSet
      • DisableRuleSet
      • CreateScrubList
      • UpdateScrubList
      • AddScrubListEntries
      • UpdateScrubEntry
      • DeleteScrubListEntries
      • DeleteAllListEntries
      • GetScrubList
      • DeleteScrubList
      • GetDefaultRules
      • GetScrubLists
      • SearchScrubList
      • GetScrubListUploadUrl
      • ProcessScrubListUpload
      • ScrubListDownload
      • ProcessScrubListDeleteUpload
      • ScrubListDelete
      • ExportScrubList
      • PurgeScrubList
      • CreateScenario
      • UpdateScenario
      • DeleteScenario
      • RunAssignedScenarios
      • ListAllScenarios
      • ListUnassignedScenarios
      • ListAssignedRuleSets
      • ListAssignedScenarios
      • AssignScenario
      • UnassignScenario
      • EnableScenario
      • DisableScenario
      • GetFieldNames
      • GetResultDescriptions
      • CreateConsentProfile
      • CreateConsent
      • GetConsentProfile
      • GetConsent
      • GetConsentByProfileAndContent
      • GetConsentByContent
      • SearchConsentByContent
      • UpdateConsent
      • ExpireConsent
      • RevokeConsent
      • DeleteConsent
      • ProcessConsentListDeleteUpload
      • ConsentListDownload
      • EnableConsentProfile
      • DisableConsentProfile
      • ListConsentProfiles
      • GetConsentUploadUrl
      • ProcessConsentUpload
      • ExportConsentList
      • ListConsentTopics
      • GetConsentTopic
      • CreateConsentTopic
      • DeleteConsentTopic
      • UpdateConsentTopic
      • ProcessOutboundCall
      • QueryHolidays
      • GetScenario
    • ContactManager
      • GetContactList
      • ListContactEntryList
      • GetEncContactEntry
      • GetKYCEncContactEntry
      • GetKYCKeys
      • AddContactEntry
      • EditContactEntry
      • ListContactsByEntity
      • GetContactFieldType
      • ListContactActivityLog
    • Dashboards
      • CreateDashboard
      • GetDashboard
      • GetDefaultDashboard
      • ListDashboards
      • ListProductTypes
      • DeleteDashboard
      • SetDefaultDashboard
      • UpdateDashboard
      • UpdateDashboardTitleAndDescription
      • UpdateDashboardView
      • UpdateDashboardLayout
      • PublishDashboard
      • CreateApplicationDashboard
      • ListApplicationsDashboards
      • DeleteApplicationDashboard
    • DeliveryApi
      • CreateTransferConfig
      • ListTransferConfigs
      • ListTransferConfigsByCredentialID
      • UpdateTransferConfig
      • DeleteTransferConfig
      • GetTransferConfig
      • GetTransferConfigByName
      • ListHistory
      • ListHistoryByTransferConfig
      • ListCredentials
      • GetCredential
      • CreateCredential
      • DeleteCredential
      • UpdateCredential
      • CreateDeliveryDefinition
      • DeleteDeliveryDefinition
      • GetDeliveryDefinition
      • GetDeliveryDefinitionByName
      • ListDeliveryDefinitions
      • ListDeliveryDefinitionsByCredentialID
      • UpdateDeliveryDefinition
      • CreateEncryption
      • DeleteEncryption
      • GetEncryption
      • ListEncryptions
      • UpdateEncryption
      • ListSMSNumbers
      • TriggerDemoOutboundDelivery
    • ExileCertificateManagerService
      • CreateExileCertificate
      • RevokeExileCertificate
      • AssignExileConfiguration
      • UnassignExileConfiguration
      • ListExileCertificates
      • CreateExileConfiguration
      • UpdateExileConfiguration
      • DeleteExileConfiguration
      • ListExileConfigurations
    • ExplorerService
      • ListDatasourceSchemas
      • Query
      • GetSupportQuery
      • GetQueryExplain
      • GetWeeksOfData
    • FTS
      • GetUploadFileUrl
    • FtsApi
      • GetUploadFileUrl
    • GenericFinviService
      • PopAccount
    • GhostNotifierApi
      • ListNotifications
    • HuntGroupsService
      • ListHuntGroupExileLinks
      • CopyHuntGroupExileLink
      • UpdateHuntGroupExileLinks
      • ListHuntGroupAgentTriggers
      • CopyHuntGroupAgentTrigger
      • UpdateHuntGroupAgentTriggers
      • CopyHuntGroupToOrganization
      • AdminCopyHuntGroupToOrganization
      • AdminListHuntGroups
      • ListAgentScripts
      • CreateAgentClientInfoDisplayTemplate
      • UpdateAgentClientInfoDisplayTemplate
      • GetAgentClientInfoDisplayTemplate
      • ListAgentClientInfoDisplayTemplates
      • DeleteAgentClientInfoDisplayTemplate
      • AssignAgentClientInfoDisplayTemplateToHuntGroups
      • UnassignAgentClientInfoDisplayTemplateFromHuntGroups
    • IdpService
      • CreateClient
      • UpdateClient
      • DeleteClient
      • ListClients
    • Insights
      • CreateInsight
      • ListInsights
      • ListInsightsStream
      • ListOrgInsights
      • UpdateInsight
      • DeleteInsight
      • GetInsight
      • CreateCommonsInsight
      • UpdateCommonsInsight
      • DeleteCommonsInsight
      • GetVfsSchema
      • ListVfses
      • ListVfsSchemas
      • PublishInsight
      • CreateOutputConfiguration
      • ListOutputConfigurations
      • UpdateOutputConfiguration
      • DeleteOutputConfiguration
      • GetOutputConfiguration
      • SetDefaultOutputConfiguration
      • GetDefaultOutputConfiguration
    • InstantDataService
      • StreamAgentEvents
      • StreamCallerEvents
    • Integrations
      • Process
      • GetIntegrationTransaction
      • GetIntegrationTransactionReport
      • GetIntegrationTransactionReportData
      • SearchPastTransactions
      • GetAggregatedMetadata
      • GetPortalLinksByDateRange
      • CreateIntegrationConfig
      • GetIntegrationConfig
      • UpdateIntegrationConfig
      • DeleteIntegrationConfig
      • ListIntegrations
      • ListIntegrationsForOrg
      • ListIntegrationConfigNames
      • ListJourneyConfigs
      • ListNonJourneyConfigs
      • CreatePortalConfig
      • ListPortalConfigs
      • UpdatePortalConfig
      • GetPortalConfig
      • DeletePortalConfig
      • UpdatePortalLogo
      • GetPortalLogo
      • CreatePaymentPortalLinks
      • Summary
      • ListIntegrationTemplatesByConfig
      • CallEpicPatient
      • HangUpEpicPatientCall
      • GenerateEpicKeyPairs
      • PopulateIntegrationLink
      • ProcessWorkflow
      • InsertPrivateField
      • CalculateFees
      • GetIntegrationSettings
      • UpsertIntegrationSettings
      • DeliverReceipt
    • IntegrationsPublic
      • GetLinkData
      • SubmitVerification
      • SessionKeepAlive
      • GetInvoice
      • SubmitPayment
      • GetReceipt
      • ProcessWorkflow
      • GetLinkDetails
      • CalculateFees
      • DeliverReceipt
    • LabelsService
      • CreateLabel
      • GetLabel
      • UpdateLabel
      • ListLabels
      • DeleteLabel
      • AttachLabel
      • DetachLabel
      • GetLabeledEntityMap
      • AssignLabels
      • RevokeLabels
    • Learn
      • Exist
      • Content
      • ExportMany
      • SearchContent
      • ListSearchResults
      • Standalone
      • ContentEditorData
      • Update
      • StoreStaticImage
      • UploadDynamicScreenshot
      • DeleteStandalone
      • Snippet
      • DeleteLearnPages
      • CreateEditVersion
      • PublishVersion
      • ContentByVersion
      • UpdateByVersion
      • ListSearchResultsByVersion
      • ReviewFileVersions
      • ReviewVersion
      • ExportManyStream
      • ListVersions
      • ReviewVersionStream
      • DeleteVersion
      • UploadStaticImage
      • GetUpdateUrl
      • AdvancedSearch
    • Projects
      • CreateProject
      • ListProjects
      • GetProject
      • DeleteProject
      • UpdateProject
    • LMS
      • GetPublicKey
      • CreateFileTemplate
      • ListFileTemplates
      • UpdateFileTemplate
      • DeleteFileTemplate
      • GetFileTemplate
      • CreateField
      • ListFields
      • GetField
      • UpdateField
      • DeleteField
      • ListAvailableFieldsByElementId
      • ListFieldsForElement
      • ListAutocompleteFields
      • ListCampaignLinks
      • PeekList
      • GetHistory
      • CreateElement
      • ListElements
      • GetElement
      • UpdateElement
      • DeleteElement
      • CopyPipelineUpstream
      • CopyPipelineDownstream
      • ProcessElement
      • GetAvailableFields
      • ListNewEvents
      • ViewQueue
      • Autocomplete
      • GetComplianceScrubLists
      • FindFieldUsages
      • FindInvalidElements
      • CreateCollection
      • GetCollection
      • UpdateCollection
      • RetypeCollection
      • DeleteCollection
      • ListCollections
      • ResetCollection
      • AddCollectionEntry
      • DeleteCollectionEntry
      • UpdateCollectionEntry
      • StreamCollection
      • SearchCollectionsPaginated
      • GetCollectionEntries
      • CreateCjsSearchDefinition
      • GetCjsSearchDefinition
      • UpdateCjsSearchDefinition
      • DeleteCjsSearchDefinition
      • ListCjsSearchDefinitions
      • ExecuteCjsSearchDefinition
      • GetCjsSecureSearchCriteria
      • CreateCjsSecureSearchCriteria
      • UpdateCjsSecureSearchCriteria
      • SampleEndpoint
      • GetAvailableEHRFields
      • GetQueuedEventsStatusByElementId
      • ListPools
      • CreatePipelineCanvas
      • ListPipelineCanvases
      • UpdatePipelineCanvas
      • DeletePipelineCanvas
      • GetPipelineCanvas
      • GetPipelineCanvasEvents
      • DeleteFileTemplate
      • GetFileTemplate
      • ListFileTemplates
      • ParseFileTemplate
      • UpdateFileTemplate
      • ProcessList
      • StreamList
    • NewsroomAPI
      • CreateNewsArticle
      • ListNewsArticles
      • GetNewsArticleById
      • UpdateNewsArticle
      • CreatePublishedArticle
      • ListPublishedArticles
      • GetPublishedArticleById
      • UserActivity
      • GetNewsForUser
      • StoreNewsArticleImage
      • ListImagesForNewsArticle
      • UploadNewsArticleImage
      • CreateClientArticle
      • UpdateClientArticle
      • ListClientArticles
      • CreatePublishedClientArticle
      • GetPublishedClientArticleById
      • StoreClientArticleImage
      • ListImagesForClientArticle
      • UploadClientArticleImage
      • ListPublishedClientArticles
      • GetClientArticleById
    • Notifier
      • GetNotify
    • OauthService
      • GetConnectedInboxOAuthURL
    • ObservedHolidaysService
      • ListObservedHolidays
      • GetObservedHolidays
      • SetObservedHolidays
      • AddToObservedHolidays
      • RemoveObservedHolidays
      • UpdateObservedHolidaysInfo
      • DeleteObservedHolidays
      • EvaluateObservedHolidays
    • OmniApi
      • ArchiveCampaign
      • CreateCampaign
      • GetCampaignById
      • PauseCampaign
      • ResumeCampaign
      • UpdateCampaign
      • UpdateCampaignPacingSpeed
      • SendOmniMessage
      • ManagerSendOmniMessage
      • CreateDisposition
      • DeleteDisposition
      • ListDispositions
      • UpdateDisposition
      • ListCustomUnsubscribeLinks
      • CreateCustomUnsubscribeLink
      • UpdateCustomUnsubscribeLink
      • DeleteCustomUnsubscribeLink
      • ListCampaigns
      • ManagerListMessages
      • ListMessages
      • ManagerListConversations
      • ListContactLists
      • GetAvailableHeaders
      • GetOmniExchangeElements
      • GetFieldsForElement
      • ApproveTask
      • GetNextQueuedTask
      • GetTask
      • ListTasks
      • RejectTask
      • RequeueTask
      • CreateConnectedInbox
      • DeleteConnectedInboxBySid
      • GetConnectedInboxBySid
      • PerformSendgridAccountChecks
      • ListConnectedInboxes
      • TestConnectedInbox
      • UpdateConnectedInbox
      • CreateVerifiedEmail
      • DeleteVerifiedEmail
      • GetVerifiedEmailBySid
      • ListVerifiedEmails
      • ResendVerifiedEmail
      • UpdateVerifiedEmail
      • GetPendingGoogleXOAuth2Data
      • SendEmailNotification
      • SendFeedbackEmail
      • GetOmniAttachment
      • CreateTasks
      • CreateSignature
      • DeleteSignature
      • ListSignatures
      • UpdateSignature
      • SuggestResponse
      • CreateProject
      • ListProjects
      • EditProjectById
      • CloseProjectById
      • GetProjectById
      • CreateCannedMessage
      • ListCannedMessages
      • UpdateCannedMessage
      • GetCannedMessageById
      • DeleteCannedMessageById
      • CreateCannedMessageGroup
      • ListCannedMessageGroups
      • UpdateCannedMessageGroup
      • DeleteCannedMessageGroup
      • ListCannedMessagesByGroupId
      • GetCannedMessageGroupById
      • ListUserSkills
      • ListWhatsAppNumbers
      • CreateWhatsAppNumber
      • UpdateWhatsAppNumber
      • CreateManualTask
    • Org
      • RegisterOrganization
      • ConvertOrgToManual
      • UpdateOrganization
      • ArchiveOrganization
      • UnArchiveOrganization
      • ListArchivedOrganizations
      • GetOrganizationProfile
      • GetOrganizationProfileById
      • ListOrganizationDescriptions
      • ListRegionalOrganizations
      • UpdateP3OwningOrg
      • GetP3OwningOrg
      • ListOrganizationUserDescriptions
      • AdminListUserDescriptions
      • ListUserDescriptions
      • GetUserDirectory
      • GetRegions
      • GetMyUserDetails
      • GetUserDetails
      • AdminGetUserDetails
      • GetAgentUsers
      • GetAgentSettings
      • GetAgentProfileGroup
      • UpdateAgentProfileGroup
      • CreateAgentProfileGroup
      • ListAgentProfileGroups
      • DeleteAgentProfileGroup
      • AssignAgentProfileGroups
      • UpdateUser
      • UpdateMyUser
      • UpdateUserCallerId
      • CreateUser
      • CreateUserByOrgId
      • CreateDelegatedUser
      • UpdateUserPassword
      • UpdateMyUserPassword
      • UpdateUserPasswordByOrgId
      • ResetUserRequirePasswordReset
      • GetUserPasswordResetLink
      • GetMyUserPasswordResetLink
      • GetUserPasswordResetLinkByOrgId
      • GetUserEmailVerified
      • GetUserEmailVerifiedByOrgId
      • SendUserVerificationEmailByOrgId
      • SendUserVerificationEmail
      • ManualUserEmailVerificationByOrgId
      • ManualUserEmailVerification
      • GetTempUserToken
      • GetTempUserTokenByUserId
      • GetCountriesList
      • GetAdminClientPreferences
      • UpdateAdminClientPreferences
      • GetPermissions
      • RevokeAccountOwnerPermissionFromUser
      • UpdateUserDisabled
      • UpdateUserDisabledByOrgId
      • UpdateBulkUsersDisabled
      • GetOrgBillingSettingsByOrgId
      • GetOrgBillingSettings
      • SetOrgBillingSettings
      • AddOrgBillingOverride
      • RemoveOrgBillingOverride
      • GetSystemDefaultBillingRates
      • ListPermissionGroupsByOrgId
      • ListPermissionGroups
      • CreatePermissionGroup
      • UpdatePermissionGroup
      • DeletePermissionGroup
      • AssignUserToAccountOwnerPermissionGroup
      • AssignUserPermissionGroup
      • AssignUsersPermissionGroup
      • UpdateUserNeoPermissionGroups
      • RevokeUserPermissionGroup
      • RevokeUsersPermissionGroup
      • InitDefaultPermissionGroups
      • AddPermissionToAccountOwnerPermissionGroup
      • RevokePermissionToAccountOwnerPermissionGroup
      • AddPermissionToOrgDefaultGroup
      • RemovePermissionFromOrgDefaultGroup
      • GetOrgDefaultSuperUserGroup
      • ListP3PermissionGroupsByOrgId
      • ListP3PermissionGroups
      • AddUserRegion
      • RemoveUserRegion
      • CreateP3PermissionGroup
      • UpdateP3PermissionGroupByOrgId
      • UpdateP3PermissionGroup
      • DeleteP3PermissionGroup
      • AssignUsersP3PermissionGroup
      • AddLoginToUser
      • RevokeUsersP3PermissionGroup
      • GetContactPreferences
      • UpdateContactPreferences
      • GetCompliancePreferences
      • UpdateCompliancePreferences
      • GetAgentPreferences
      • UpdateAgentPreferences
      • GetOrganizationPreferences
      • UpdateOrganizationPreferences
      • GetSchedulePreferences
      • UpdateSchedulePreferences
      • GetBusinessPreferences
      • UpdateBusinessPreferences
      • GetEndOfDayPreferences
      • UpdateEndOfDayPreferences
      • GetReportFilterPreferences
      • UpdateReportFilterPreferences
      • GetPhonePreferences
      • UpdatePhonePreferences
      • GetDashboardGeneralPreferences
      • UpdateDashboardGeneralPreferences
      • GetWebhookPreferences
      • UpdateWebhookPreferences
      • GetBroadcastPreferences
      • UpdateBroadcastPreferences
      • GetAuthenticationPreferences
      • UpdateAuthenticationPreferences
      • GetRecordingPreferences
      • UpdateRecordingPreferences
      • GetDashboardQueuePreferences
      • UpdateDashboardQueuePreferences
      • GetAgentQuickViewPreferences
      • GetVoiceAnalyticsPreferences
      • UpdateVoiceAnalyticsPreferences
      • UpdateVoiceAnalyticsPreferencesEnabled
      • GetScorecardsPreferences
      • UpdateScorecardsPreferences
      • GetEmailSmsPreferences
      • UpdateEmailSmsPreferences
      • EditAgentQuickViewPreferences
      • EditBackofficeThemePreference
      • GetBackofficeThemePreference
      • AcceptLinkbackRecordingTerms
      • LinkbackUpdateBroadcastTemplates
      • RecordEmailUnsubscribeAcknowledgement
      • ClearEmailUnsubscribeAcknowledgement
      • CreateWebLinkTemplate
      • ListWebLinkTemplates
      • GetWebLinkTemplate
      • UpdateWebLinkTemplate
      • DeleteWebLinkTemplate
      • CreateAgentTriggerTemplate
      • ListAgentTriggerTemplates
      • GetAgentTriggerTemplate
      • UpdateAgentTriggerTemplate
      • DeleteAgentTriggerTemplate
      • CreateClientInfoDisplayTemplate
      • ListClientInfoDisplayTemplates
      • UpdateClientInfoDisplayTemplate
      • DeleteClientInfoDisplayTemplate
      • GetClientInfoDisplayTemplate
      • ListAgentPauseCodes
      • CreateAgentPauseCode
      • UpdateAgentPauseCode
      • DeleteAgentPauseCode
      • ListCustomReportFilters
      • CreateCustomReportFilter
      • UpdateCustomReportFilter
      • DeleteCustomReportFilter
      • ListAgentResponseGroups
      • ListLastTemplateElements
      • ListQueueConfigsByOrgId
      • DeleteQueueConfig
      • GetQueueConfig
      • CreateQueueConfig
      • UpdateQueueConfig
      • CopyQueueConfig
      • GetAllQueueConfigSounds
      • GetQueueConfigSound
      • SetQueueConfigSound
      • SetAllQueueConfigSoundsFromSource
      • GetUserBlocked
      • UnblockUser
      • ListP3UnMigratedUsers
      • MigrateP3User
      • UpdateP3UserName
      • ListOwnedUsers
      • ListOwnedOrgsByOrgId
      • ListOwnedOrgs
      • RemoveLoginStrikes
      • RemoveUserLoginStrikes
      • ListLoginHistory
      • UpdateP3UserSids
      • CreateAuthConnection
      • GetAuthConnectionSettings
      • UpdateAuthConnectionSettings
      • DeleteAuthConnection
      • GetUserSubscription
      • GetMyUserSubscription
      • AddUserSubscription
      • AddMyUserSubscription
      • RemoveUserSubscription
      • RemoveMyUserSubscription
      • UpdateUserSubscription
      • UpdateMyUserSubscription
      • ListUserSubscriptions
      • ListMyUserSubscriptions
      • ListOrgSubscriptions
      • GetSystemEnvironmentDetails
      • ListAgentStatisticsTemplates
      • CreateAgentStatisticsTemplate
      • UpdateAgentStatisticsTemplate
      • DeleteAgentStatisticsTemplate
      • CreateOrganization
      • GetOrganization
      • GetOrganizationById
      • UpdateOrganization
      • ArchiveOrganization
      • UnArchiveOrganization
      • ListAllOrganizationsGlobally
      • ListOrganizationsByRegion
      • ListArchivedOrganizations
      • ConvertOrgToManual
      • ListOwnedOrgs
      • GetOrganizationPreferences
      • UpdateOrganizationPreferences
      • GetAgentPreferences
      • UpdateAgentPreferences
      • GetContactPreferences
      • UpdateContactPreferences
      • GetAuthenticationPreferences
      • UpdateAuthenticationPreferences
      • GetWebhookPreferences
      • UpdateWebhookPreferences
      • GetDashboardGeneralPreferences
      • UpdateDashboardGeneralPreferences
      • GetDashboardQueuePreferences
      • UpdateDashboardQueuePreferences
      • GetPhonePreferences
      • UpdatePhonePreferences
      • GetCompliancePreferences
      • UpdateCompliancePreferences
      • GetBroadcastPreferences
      • UpdateBroadcastPreferences
      • GetSchedulePreferences
      • UpdateSchedulePreferences
      • GetEmailSmsPreferences
      • UpdateEmailSmsPreferences
      • GetBusinessPreferences
      • UpdateBusinessPreferences
      • UpdateAdminBusinessPreferences
      • GetScorecardsPreferences
      • UpdateScorecardsPreferences
      • GetVoiceAnalyticsPreferences
      • ListVoiceAnalyticsPreferences
      • UpdateVoiceAnalyticsPreferences
      • GetEndOfDayPreferences
      • UpdateEndOfDayPreferences
      • GetReportFilterPreferences
      • UpdateReportFilterPreferences
      • GetRecordingPreferences
      • UpdateRecordingPreferences
      • GetAdminClientPreferences
      • UpdateAdminClientPreferences
      • AcceptLinkbackRecordingTerms
      • LinkbackUpdateBroadcastTemplates
      • RecordEmailUnsubscribeAcknowledgement
      • ClearEmailUnsubscribeAcknowledgement
      • ListBusinessHours
      • GetBusinessHours
      • SetBusinessHours
      • AddIntervalToBusinessHours
      • RemoveIntervalFromBusinessHours
      • UpdateBusinessHoursInfo
      • DeleteBusinessHours
      • EvaluateBusinessHours
      • CreateUser
      • CreateDelegatedUser
      • GetMyUser
      • GetUser
      • GetUserByOrgId
      • ListAgents
      • ListPublicUsers
      • ListUsers
      • ListUsersByOrgId
      • ListUsersByRegion
      • UpdateMyUser
      • UpdateUser
      • UpdateUserLabels
      • UpdateUserCallerId
      • UpdateUserDisabled
      • UpdateUserDisabledByOrgId
      • GetMyUserPasswordResetLink
      • GetUserPasswordResetLink
      • GetUserPasswordResetLinkByOrgId
      • CreatePasswordResetLink
      • CreatePasswordResetLinkByOrgId
      • GetUserLoginInfo
      • GetUserEmailVerified
      • GetUserEmailVerifiedByOrgId
      • ResetMyPassword
      • ResetUserPassword
      • ResetUserPasswordByOrgId
      • SendUserEmailVerification
      • SendUserEmailVerificationByOrgId
      • SendPasswordReset
      • SendPasswordResetByOrgId
      • GetUserSessionData
      • GetAgentProfileGroup
      • ListAgentProfileGroups
      • UpdateAgentProfileGroup
      • CreateAgentProfileGroup
      • DeleteAgentProfileGroup
      • AssignAgentProfileGroups
      • AddUserSubscription
      • AddUserSubscriptionByUserId
      • GetUserSubscription
      • GetUserSubscriptionByUserId
      • UpdateUserSubscription
      • UpdateUserSubscriptionByUserId
      • RemoveUserSubscription
      • RemoveUserSubscriptionByUserId
      • ListUserSubscriptions
      • ListUserSubscriptionsByUserId
      • ListOrgSubscriptions
      • CreateAuthToken
      • CreateAuthTokenByUserId
      • ListAuthTokens
      • ListAuthTokensByUserId
      • SetAuthTokenExpiration
      • SetAuthTokenExpirationByUserId
      • DeleteAuthToken
      • DeleteAuthTokenByUserId
      • GetHuntGroupSettings
      • UpdateHuntGroupSettings
      • CreateHuntGroup
      • UpdateHuntGroupGeneralDetails
      • DeleteHuntGroup
      • GetHuntGroupDetails
      • ListCallerIdBuckets
      • GetDataDipTemplate
      • ListDataDipTemplates
      • CreateDataDipTemplate
      • UpdateDataDipTemplate
      • DeleteDataDipTemplate
      • CopyDataDipTemplate
      • CopyDataDipTemplateToOrganization
      • ListBroadcastTemplateGeneralDetails
      • ListAgentResponseAutoRules
      • CreateAgentResponseAutoRules
      • UpdateAgentResponseAutoRules
      • DeleteAgentResponseAutoRules
      • ListHuntGroupWebLinks
      • CopyHuntGroupWebLink
      • UpdateHuntGroupWebLinks
      • ListHuntGroupIntegrationLinks
      • CopyHuntGroupIntegrationLink
      • UpdateHuntGroupIntegrationLinks
      • GetHuntGroupClientInfoDisplayTemplate
      • CreateHuntGroupClientInfoDisplayTemplate
      • UpdateHuntGroupClientInfoDisplayTemplate
      • DeleteHuntGroupClientInfoDisplayTemplate
      • CopyHuntGroupClientInfoDisplayTemplate
      • CreateCampaignClientInfoDisplayTemplate
      • ListHuntGroupsWithClientInfoTemplateData
      • ListAgentTriggers
      • CopyAgentTrigger
      • UpdateAgentTriggers
      • ListHuntGroupScripts
      • ListOrgHuntGroupScripts
      • GetHuntGroupScript
      • CreateHuntGroupScript
      • UpdateHuntGroupScript
      • DeleteHuntGroupScript
      • AssignScriptToHuntGroups
      • UnassignScriptFromHuntGroups
      • CreateTrust
      • AcceptTrust
      • RejectTrust
      • GetTrust
      • ListIncomingTrusts
      • ListGivenTrusts
      • ListAssignableTrusts
      • DeleteTrust
      • AssignTrust
      • UnassignTrust
      • CreateLabel
      • DeleteLabel
      • ListLabels
      • GetLabel
      • UpdateLabel
      • AssignLabel
      • UnassignLabel
      • GetAssignmentCounts
      • GetAssignableLabels
      • GetPermissions
      • GetUserPermissions
      • CreatePermissionGroup
      • UpdatePermissionGroup
      • DeletePermissionGroup
      • ListPermissionGroups
      • ListPermissionGroupsByOrgId
      • AssignUsersPermissionGroup
      • RevokeUsersPermissionGroup
      • AssignLabels
      • RevokeLabels
      • AssignAccountOwnerPermissionToUser
      • RevokeAccountOwnerPermissionFromUser
      • InitDefaultPermissionGroups
      • GetAccountOwnerGroup
      • GetLicenses
      • GetOrgLicenses
      • UpdateLicenses
      • RemovePermissionFromAllPermissionGroups
      • ListP3PermissionGroups
      • ListP3PermissionGroupsByOrgId
      • CreateP3PermissionGroup
      • UpdateP3PermissionGroup
      • UpdateP3PermissionGroupByOrgId
      • DeleteP3PermissionGroup
      • AssignUsersP3PermissionGroup
      • RevokeUsersP3PermissionGroup
      • RefreshMfaLockout
      • RefreshMfaLockoutByOrgId
      • SetMfaType
      • SetMyMfaType
      • EnableUserMfa
      • EnableMyUserMfa
      • GetUserMfaInfo
      • GetMyUserMfaInfo
      • GetMyAllowedMfaMethods
      • GenerateTOTPSecret
      • VerifyTOTPCode
      • CreateBusinessHours
      • UpdateBusinessHours
      • CreateCertificateInfo
      • DeleteCertificateInfo
      • RevokeCertificateInfo
      • ListCertificateInfo
      • AddGroupedUserIPRestrictions
      • RemoveGroupedUserIPRestrictions
      • ListUsersAllowedIps
      • ListResponseEvaluators
      • GetResponseEvaluator
      • CreateResponseEvaluator
      • UpdateResponseEvaluator
      • DeleteResponseEvaluator
    • OrgLegacy
      • RegisterOrganization
    • P3Api
      • GetAgentHuntGroup
        POST
      • GetAgentSession
        POST
      • GetAgentSkills
        POST
      • CreateAgentSkill
        POST
      • UpdateAgentSkill
        POST
      • DeleteAgentSkill
        POST
      • ListAgentSkills
        POST
      • ListSkillsForCurrentAgent
        POST
      • ListSkills
        POST
      • UpdateAgentSkills
        POST
      • GetCurrentAgent
        POST
      • GetClientInfoData
        POST
      • GetClientInfoDisplayTemplate
        POST
      • ListAgentStatisticsData
        POST
      • ListPBXExtensions
        POST
      • ListAgentExtensions
        POST
      • ListHuntGroupExtensions
        POST
      • CreateExtension
        POST
      • DeleteExtension
        POST
      • UpdateExtension
        POST
      • UpdatePBXExtension
        POST
      • CreateDNCLNumbers
        POST
      • GetScriptOrResponses
        POST
      • GetHuntGroupAgentSettings
        POST
      • ListHuntGroupWebLinks
        POST
      • GetHuntGroupPauseCodes
        POST
      • ListAgentCallHistory
        POST
      • ListClientPhoneBookEntries
        POST
      • ListHuntGroupPhoneBookEntries
        POST
      • CreatePhoneBookEntry
        POST
      • UpdatePhoneBookEntry
        POST
      • DeletePhoneBookEntry
        POST
      • ListPhoneBooks
        POST
      • ListAgentTriggers
        POST
      • GetCampaignCompletionStatus
        POST
      • GetLostPeerInfo
        POST
      • GetDispositionKeys
        POST
      • GetReadyAgents
        POST
      • ListAgentQueueAndOnHoldCallData
        POST
      • SaveAgentCallResponses
        POST
      • ListAgentTransferOptions
        POST
      • UpdateAgentCallResponseValue
        POST
      • GetIntercomPeerInfo
        POST
      • ListOrgResponseEvaluators
        POST
      • GetQueueConfigurationOptionsArray
        POST
      • GetConditionalDNCLRules
        POST
      • ManualDialStart
        POST
      • ListExtendedCallHistory
        POST
      • ListWhiteListPhoneBooks
        POST
      • DownloadCallRecording
        POST
      • DownloadCallRecordings
        POST
      • PlacePreviewDialCall
        POST
      • CancelPreviewDialCall
        POST
      • UpdateTaskStatus
        POST
      • ListCallbackRoutingAgents
        POST
      • ListCallbackRoutingSkills
        POST
      • HandleRecordingDelay
        POST
      • UpdateAgentAssignedHuntGroup
        POST
      • GetCallData
        POST
      • ListHuntGroups
        POST
      • ListReassignmentHuntGroups
        POST
      • GetOrgAgentSettings
        POST
      • ListCallerIdsFromBucket
        POST
      • SaveLastCallResponse
        POST
      • ListAgentCallLogsByCallSidAndType
        POST
      • ListAgentCallResponseValues
        POST
      • GetContactSchemaByContactGroup
        POST
      • ListContactGroupDetailsByClientSid
        POST
      • GetContactGroupDetails
        POST
      • GetContactGroupSize
        POST
      • CreateContactFieldDescription
        POST
      • UpdateContactFieldDescription
        POST
      • DeleteContactFieldDescription
        POST
      • ListContactFieldDescriptions
        POST
      • ListContactFieldDescriptionsByCGSid
        POST
      • ListContactImportTemplates
        POST
      • UpdatePreviewRecordToFinished
        POST
      • UpdateAgentHuntGroup
        POST
      • MultiAgentHuntGroupAssignment
        POST
      • GetAgentProfile
        POST
      • RecalculateBilling
        POST
      • ListOutboundBroadcastTemplateData
        POST
      • MultiAgentSkillAssignment
        POST
      • MultiAgentSkillUnassignment
        POST
      • ListMAMAgentHuntGroupsByClientSid
        POST
      • ListTtsVoices
        POST
      • CreateTtsVoice
        POST
      • DeleteTtsVoice
        POST
      • ListCustomDataKeys
        POST
      • CreateCustomDataKey
        POST
      • DeleteCustomDataKey
        POST
      • UpdateCustomDataKey
        POST
      • GetActivityLogHistory
        POST
      • ListTableTemplateProperties
        POST
      • ListAgentSkillsFilters
        POST
      • ListScheduleRules
        POST
      • ListCustomReportFilters
        POST
      • ListSmsNumbers
        POST
      • GetMailMerge
        POST
      • ListDistinctPauseCodes
        POST
      • GetAgentHuntGroup
        POST
      • GetAgentSession
        POST
      • GetAgentSkills
        POST
      • CreateAgentSkill
        POST
      • UpdateAgentSkill
        POST
      • DeleteAgentSkill
        POST
      • ListSkillsForCurrentAgent
        POST
      • ListSkills
        POST
      • UpdateAgentSkills
        POST
      • GetCurrentAgent
        POST
      • GetClientInfoData
        POST
      • GetClientInfoDisplayTemplate
        POST
      • ListAgentStatisticsData
        POST
      • ListPBXExtensions
        POST
      • ListAgentExtensions
        POST
      • ListHuntGroupExtensions
        POST
      • CreateExtension
        POST
      • DeleteExtension
        POST
      • UpdateExtension
        POST
      • UpdatePBXExtension
        POST
      • CreateDNCLNumbers
        POST
      • GetScriptOrResponses
        POST
      • GetHuntGroupAgentSettings
        POST
      • ListHuntGroupWebLinks
        POST
      • GetHuntGroupPauseCodes
        POST
      • ListAgentCallHistory
        POST
      • ListClientPhoneBookEntries
        POST
      • ListHuntGroupPhoneBookEntries
        POST
      • CreatePhoneBookEntry
        POST
      • UpdatePhoneBookEntry
        POST
      • DeletePhoneBookEntry
        POST
      • ListPhoneBooks
        POST
      • ListAgentTriggers
        POST
      • GetCampaignCompletionStatus
        POST
      • GetLostPeerInfo
        POST
      • GetDispositionKeys
        POST
      • GetReadyAgents
        POST
      • ListAgentQueueAndOnHoldCallData
        POST
      • SaveAgentCallResponses
        POST
      • ListAgentTransferOptions
        POST
      • UpdateAgentCallResponseValue
        POST
      • GetIntercomPeerInfo
        POST
      • ListOrgResponseEvaluators
        POST
      • GetQueueConfigurationOptionsArray
        POST
      • GetConditionalDNCLRules
        POST
      • ManualDialStart
        POST
      • GetExtendedCallHistories
        POST
      • ListWhiteListPhoneBooks
        POST
      • DownloadCallRecording
        POST
      • DownloadCallRecordings
        POST
      • PlacePreviewDialCall
        POST
      • CancelPreviewDialCall
        POST
      • UpdateTaskStatus
        POST
      • ListCallbackRoutingAgents
        POST
      • ListCallbackRoutingSkills
        POST
      • HandleRecordingDelay
        POST
      • UpdateAgentAssignedHuntGroup
        POST
      • GetCallData
        POST
      • ListHuntGroups
        POST
      • ListReassignmentHuntGroups
        POST
      • GetOrgAgentSettings
        POST
      • ListCallerIdsFromBucket
        POST
      • SaveLastCallResponse
        POST
      • ListAgentCallLogsByCallSidAndType
        POST
      • ListAgentCallResponseValues
        POST
      • GetContactSchemaByContactGroup
        POST
      • ListContactGroupDetailsByClientSid
        POST
      • GetContactGroupDetails
        POST
      • GetContactGroupSize
        POST
      • CreateContactFieldDescription
        POST
      • DeleteContactFieldDescription
        POST
      • ListContactFieldDescriptions
        POST
      • ListContactFieldDescriptionsByCGSid
        POST
      • ListContactImportTemplates
        POST
      • UpdatePreviewRecordToFinished
        POST
      • UpdateAgentHuntGroup
        POST
      • MultiAgentHuntGroupAssignment
        POST
      • GetAgentProfile
        POST
      • RecalculateBilling
        POST
      • ListOutboundBroadcastTemplateData
        POST
      • MultiAgentSkillAssignment
        POST
      • MultiAgentSkillUnassignment
        POST
      • ListMAMAgentHuntGroupsByClientSid
        POST
      • ListTtsVoices
        POST
      • CreateTtsVoice
        POST
      • DeleteTtsVoice
        POST
      • ListCustomDataKeys
        POST
      • CreateCustomDataKey
        POST
      • DeleteCustomDataKey
        POST
      • UpdateCustomDataKey
        POST
      • GetActivityLogHistories
        POST
      • ListTableTemplateProperties
        POST
      • ListAgentSkillsFilters
        POST
      • ListScheduleRules
        POST
      • ListCustomReportFilters
        POST
      • ListSmsNumbers
        POST
    • PBXService
      • QueryPbxUsers
      • QueryRingGroups
      • UpdatePbxUser
      • UpdateRingGroup
      • CreateRingGroup
      • DeleteRingGroup
      • AssignRandomExtension
      • ListPBXUsers
      • GetPBXUser
      • ListRingGroups
      • ListRingGroupsBySipId
      • GetRingGroup
      • GetSIPAccount
      • GetSIPAccountByUserId
      • GetSIPCredentials
      • ListSIPAccounts
      • ListSIPAccountsByRingGroupId
      • UpdateSIPAccount
      • UpdateRingGroup
      • CreateRingGroup
      • DeleteRingGroup
      • AssignRandomExtension
    • PortalManagerApi
      • UpsertPortalConfig
      • ListPortalConfigs
      • GetPortalConfig
      • DeletePortalConfig
      • UpdatePortalConfigLogo
      • GetPortalConfigLogo
      • ListPortalLinks
      • GetPortalLink
      • DeletePortalLink
      • CreatePortalLinks
      • UpsertPortal
      • GetPortal
      • DeletePortal
      • ListPortals
      • ListDetailedPortals
      • GetDetailedPortal
      • UpsertPluginInstance
      • GetPluginInstance
      • DeletePluginInstance
      • ClonePluginInstance
      • ListPluginInstance
      • ListFlowFieldNames
      • ListAvailableVerificationFields
      • ListAvailablePaymentFields
      • ListPortalTypes
      • ListPortalWorkflows
      • ListAllActionDefinitions
      • ListPluginsByMethod
    • Scorecards
      • CreateScorecard
      • ListScorecards
      • UpdateScorecard
      • DeleteScorecard
      • GetScorecard
      • CreateQuestion
      • ListQuestions
      • UpdateQuestion
      • DeleteQuestion
      • GetQuestion
      • BulkCreateQuestions
      • CreateCategory
      • ListCategories
      • UpdateCategory
      • DeleteCategory
      • GetCategory
      • CreateScorecardQuestion
      • UpdateScorecardQuestion
      • DeleteScorecardQuestion
      • GetScorecardQuestion
      • CreateSection
      • ListSections
      • UpdateSection
      • GetSection
      • DeleteSection
      • CreateQuestionCategory
      • DeleteQuestionCategory
      • CreateEvaluation
      • DeleteEvaluation
      • ScoreEvaluation
      • UpdateEvaluation
      • GetEvaluation
      • ListEvaluations
      • CreateEvaluationQuestion
      • UpdateEvaluationQuestion
      • DeleteEvaluationQuestion
      • SampleCallsByCategory
      • SampleAgentConversations
      • CreateAutoQuestion
      • UpdateAutoQuestion
      • DeleteAutoQuestion
      • GetAutoQuestion
      • GetAutoEvaluation
      • ListAutoEvaluations
      • StreamAutoEvaluations
      • DeleteAutoEvaluation
      • PreviewEvaluationScore
      • RestoreEvaluation
      • CreateSmartQuestion
      • UpdateSmartQuestion
      • DeleteSmartQuestion
      • ListSmartEvaluations
      • DeleteSmartEvaluation
      • GetSmartEvaluation
    • ScorecardsSupport
      • ListEvaluationsByOrgId
      • ListAutoEvaluationsByOrgId
      • BulkDeleteEvaluations
      • BulkDeleteAutoEvaluations
      • DeleteEvaluationByOrgId
      • DeleteAutoEvaluationByOrgId
      • ListScorecardsByOrgId
      • ListCategoriesByOrgId
    • Sds
      • GetAgentResponseData
      • GetCall
      • UpdateAgentResponseData
      • UpdateVoicemailBox
    • Sentinel
      • SendEvents
      • SendEvents
    • SkillsService
      • CreateSkillGroup
      • ListSkillGroups
      • UpdateSkillGroup
      • GetSkillGroup
      • DeleteSkillGroup
      • RemoveSkillFromAllGroups
      • AssignSkillGroups
      • UpdateUsersOnSkillGroup
      • RevokeSkillGroups
      • GetUserSkillGroups
      • GetUserSkills
      • GetSkillGroupMembers
      • ListSkillGroupsMembers
      • GetAgentSkills
      • ListSkillsForCurrentAgent
      • ListAssignedSkillGroups
      • AssignOwnSkillGroups
      • RevokeOwnSkillGroups
    • SmsApi
      • ListSmsTemplates
      • CreateSmsTemplate
      • UpdateSmsTemplate
      • DeleteSmsTemplate
      • GetSmsTemplateBySid
      • ListSmsIntentTemplates
      • CreateSmsIntentTemplate
      • UpdateSmsIntentTemplate
      • DeleteSmsIntentTemplate
      • GetSmsIntentTemplateBySid
      • ListSmsSourceNumbers
      • CreateSmsSourceNumber
      • UpdateSmsSourceNumber
      • DeleteSmsSourceNumber
      • GetSmsSourceNumberBySid
      • SendSmsNotification
      • ListSmsGroupByFilters
      • ListSmsGroupsByGroupSids
      • ListSmsTasksByGroupSids
      • ListSmsGroupByFiltersForAudit
      • ListSmsGroupsByGroupSidsForAudit
      • ListSmsTasksByGroupSidsForAudit
      • ListSmsTasksWithDetailedStatus
      • UpdateSmsGroupStatus
      • UpdateSmsGroupSendsPerMinute
      • UpdateSmsGroupScheduleTimes
      • ScheduleSms
      • ResendUnconnectedSms
      • SmsActivitySearch
      • CreateInboundSmsTemplate
      • UpdateInboundSmsTemplate
      • DeleteInboundSmsTemplate
      • ListInboundSmsTemplates
      • GetInboundSmsTemplateById
      • CreateInboundSmsGroup
      • UpdateInboundSmsGroup
      • DeleteInboundSmsGroup
      • ListInboundSmsGroups
      • ListActiveInboundSmsGroups
      • ListInboundSmsGroupByFilters
      • GetInboundSmsGroupById
      • ListInboundSmsGroupsByGroupIds
      • StopInboundSmsGroup
      • ScheduleInboundSms
      • CreateSmsConversation
      • UpdateSmsConversation
      • DeleteSmsConversation
      • ListSmsConversations
      • GetSmsConversationById
      • GetSmsMessage
      • CreateSmsConversationAudit
      • ListSmsConversationAudits
      • GetSmsConversationAuditById
      • CreateSmsConversationAssignedAgent
      • ListSmsConversationAssignedAgents
      • GetSmsConversationAssignedAgentById
      • ListInboundSmsTasksByGroupIds
      • StopAllOutboundSmsGroups
      • StopAllInboundSmsGroups
    • Soundboard
      • GetSoundboardFile
      • CreateSoundboard
      • ListSoundboards
      • UpdateSoundboard
      • DeleteSoundboard
    • Srec
      • ListScreenRecordings
      • GetScreenRecordingURL
      • DeleteScreenRecording
    • TasksService
      • CancelTasks
      • BulkCancelTasks
    • Tickets
      • CreateTicket
      • EditTicket
      • ListTickets
      • AssignTicket
      • CloseTicket
      • ViewTicket
      • CreateComment
      • EnableProject
      • ListEnabledProjects
      • CreateSLA
      • ListSLA
      • UpdateSLA
      • ListSLACondition
      • ReplyComment
      • ListTicketAuditLog
      • AssignSelf
      • EditMaskTicket
      • ListAllocatedTickets
      • ListAvailableAgentTickets
      • ListAgentTickets
      • ListSkills
      • ListUsers
      • CloseTicketAction
      • AssignTicketAction
      • CreateTicketAction
      • ChangeTicketStatus
      • CreateTicketTemplate
      • EditTicketTemplate
      • ListTicketTemplate
      • AssignTicketTemplate
      • GetAllActionType
      • GetPhoneNumberType
      • AddEntityRef
      • ListTicketsByEntityRef
      • ListEntityRefsByTicket
      • CreateCustomField
      • EditCustomField
      • ListCustomFields
    • TranslationsService
      • TranslateTemplate
      • ListTranslations
      • ListLanguages
      • ListContexts
      • CreateTranslation
      • UpdateTranslation
      • TriggerLLMTranslation
      • TriggerLLMTranslations
      • SetSystemMessage
      • GetSystemMessage
      • TestSystemMessage
      • EnableContext
      • DisableContext
      • DeleteTranslationsByTemplate
      • BulkDeleteTranslations
    • TrustsService
      • CreateTrust
      • AcceptTrust
      • RejectTrust
      • GetTrust
      • ListIncomingTrusts
      • ListGivenTrusts
      • ListAssignableTrusts
      • DeleteTrust
      • AssignTrust
      • UnassignTrust
    • UsersService
      • CreateUser
      • CreateDelegatedUser
      • GetMyUser
      • GetUser
      • GetUserByOrgId
      • ListAgents
      • ListPublicUsers
      • ListUsers
      • ListUsersByOrgId
      • ListUsersByRegion
      • UpdateMyUser
      • UpdateUser
      • UpdateUserLabels
      • UpdateUserCallerId
      • UpdateUserDisabled
      • UpdateUserDisabledByOrgId
      • GetMyUserPasswordResetLink
      • GetUserPasswordResetLink
      • GetUserPasswordResetLinkByOrgId
      • CreatePasswordResetLink
      • CreatePasswordResetLinkByOrgId
      • GetUserLoginInfo
      • GetUserEmailVerified
      • GetUserEmailVerifiedByOrgId
      • ResetMyPassword
      • ResetUserPassword
      • ResetUserPasswordByOrgId
      • SendUserEmailVerification
      • SendUserEmailVerificationByOrgId
      • SendPasswordReset
      • SendPasswordResetByOrgId
      • GetUserSessionData
      • GetAgentProfileGroup
      • ListAgentProfileGroups
      • UpdateAgentProfileGroup
      • CreateAgentProfileGroup
      • DeleteAgentProfileGroup
      • AssignAgentProfileGroups
      • AddUserSubscription
      • AddUserSubscriptionByUserId
      • GetUserSubscription
      • GetUserSubscriptionByUserId
      • UpdateUserSubscription
      • UpdateUserSubscriptionByUserId
      • RemoveUserSubscription
      • RemoveUserSubscriptionByUserId
      • ListUserSubscriptions
      • ListUserSubscriptionsByUserId
      • ListOrgSubscriptions
      • CreateAuthToken
      • CreateAuthTokenByUserId
      • ListAuthTokens
      • ListAuthTokensByUserId
      • SetAuthTokenExpiration
      • SetAuthTokenExpirationByUserId
      • DeleteAuthToken
      • DeleteAuthTokenByUserId
      • RefreshMfaLockout
      • RefreshMfaLockoutByOrgId
      • SetMfaType
      • SetMyMfaType
      • EnableUserMfa
      • EnableMyUserMfa
      • GetUserMfaInfo
      • GetMyUserMfaInfo
      • AddGroupedUserIPRestrictions
      • RemoveGroupedUserIPRestrictions
      • ListUsersAllowedIps
    • Vanalytics
      • Audit
      • GetRecordingUrl
      • ListBillingSpan
      • Search
      • ListTranscriptGroupNames
      • BulkDeleteTranscripts
      • BulkRestoreTranscripts
      • ListAgentResponseValues
      • GetTranscriptSummary
      • CreateFilter
      • ListFilters
      • UpdateFilter
      • DeleteFilter
      • GetFilter
      • GetFlag
      • CreateFlag
      • ListFlags
      • UpdateFlag
      • DeleteFlag
      • CreateFlagReview
      • BulkCreateFlagReview
      • ListFlagReviews
      • CreateFlagTranscript
      • SearchFlagTranscripts
      • CreateFlagFilter
      • ListFlagFilters
      • DeleteFlagFilter
      • ListFlagSnapshots
      • ListFlagTranscriptFilters
      • CreateCorrection
      • GetCorrection
      • DeleteCorrection
      • ListCorrections
      • UpdateCorrection
      • Audit
      • GetRecordingUrl
      • ListBillingSpan
      • SearchTranscripts
      • BulkDeleteTranscripts
      • BulkRestoreTranscripts
      • ListTranscriptGroupNames
      • ListAgentResponseValues
      • GetTranscriptSummary
      • CreateFilter
      • ListFilters
      • UpdateFilter
      • DeleteFilter
      • GetFilter
      • ListFlagTranscriptFilters
      • ListFlagFilters
      • GetFlag
      • CreateFlag
      • ListFlags
      • UpdateFlag
      • DeleteFlag
      • CreateFlagReview
      • BulkCreateFlagReview
      • ListFlagReviews
      • CreateFlagTranscript
      • ListFlagSnapshots
      • CreateCorrection
      • GetCorrection
      • DeleteCorrection
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  1. P3Api

ListAgentStatisticsData

POST
https://api.cbf.tcn.com/api/v1alpha1/p3api/listagentstatisticsdata
P3Api

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Body Params application/json
hunt_group_sid
integer <int64> | string 
hunt_group_sid
optional
session_sid
integer <int64> | string 
session_sid
optional
Example
{
  "hunt_group_sid": 0,
  "session_sid": 0
}

Request samples

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/p3api/listagentstatisticsdata' \
--header 'Content-Type: application/json' \
--data-raw '{
    "hunt_group_sid": 0,
    "session_sid": 0
}'

Responses

🟢200OK
application/json
Success
Body
statistics_data
array[object (StatisticsData) {18}] 
statistics_data
optional
agent_session_count
agent_session_count
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
ivr_duration
ivr_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
agent_wait_duration
agent_wait_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
call_wait_duration
call_wait_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
hold_duration
hold_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
manual_duration
manual_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
pause_duration
pause_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
preview_duration
preview_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
suspended_duration
suspended_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
talk_duration
talk_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
transfer_duration
transfer_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
wrap_up_duration
wrap_up_duration
optional
Wrapper message for int64.
The JSON representation for Int64Value is JSON string.
web_login_time
string <date-time>
web_login_time
optional

A Timestamp represents a point in time independent of any time zone or local
calendar, encoded as a count of seconds and fractions of seconds at
nanosecond resolution. The count is relative to an epoch at UTC midnight on
January 1, 1970, in the proleptic Gregorian calendar which extends the
Gregorian calendar backwards to year one.

All minutes are 60 seconds long. Leap seconds are "smeared" so that no leap
second table is needed for interpretation, using a 24-hour linear
smear
.

The range is from 0001-01-01T00:00:00Z to 9999-12-31T23:59:59.999999999Z. By
restricting to that range, we ensure that we can convert to and from RFC
3339
date strings.

Examples

Example 1: Compute Timestamp from POSIX time().

Timestamp timestamp;
timestamp.set_seconds(time(NULL));
timestamp.set_nanos(0);

Example 2: Compute Timestamp from POSIX gettimeofday().

struct timeval tv;
gettimeofday(&tv, NULL);

Timestamp timestamp;
timestamp.set_seconds(tv.tv_sec);
timestamp.set_nanos(tv.tv_usec * 1000);

Example 3: Compute Timestamp from Win32 GetSystemTimeAsFileTime().

FILETIME ft;
GetSystemTimeAsFileTime(&ft);
UINT64 ticks = (((UINT64)ft.dwHighDateTime) << 32) | ft.dwLowDateTime;

// A Windows tick is 100 nanoseconds. Windows epoch 1601-01-01T00:00:00Z
// is 11644473600 seconds before Unix epoch 1970-01-01T00:00:00Z.
Timestamp timestamp;
timestamp.set_seconds((INT64) ((ticks / 10000000) - 11644473600LL));
timestamp.set_nanos((INT32) ((ticks % 10000000) * 100));

Example 4: Compute Timestamp from Java System.currentTimeMillis().

long millis = System.currentTimeMillis();

Timestamp timestamp = Timestamp.newBuilder().setSeconds(millis / 1000)
.setNanos((int) ((millis % 1000) * 1000000)).build();

Example 5: Compute Timestamp from current time in Python.

timestamp = Timestamp()
timestamp.GetCurrentTime()

JSON Mapping

In JSON format, the Timestamp type is encoded as a string in the
RFC 3339 format. That is, the
format is "{year}-{month}-{day}T{hour}:{min}:{sec}[.{frac_sec}]Z"
where {year} is always expressed using four digits while {month}, {day},
{hour}, {min}, and {sec} are zero-padded to two digits each. The fractional
seconds, which can go up to 9 digits (i.e. up to 1 nanosecond resolution),
are optional. The "Z" suffix indicates the timezone ("UTC"); the timezone
is required. A proto3 JSON serializer should always use UTC (as indicated by
"Z") when printing the Timestamp type and a proto3 JSON parser should be
able to accept both UTC and other timezones (as indicated by an offset).

For example, "2017-01-15T01:30:15.01Z" encodes 15.01 seconds past
01:30 UTC on January 15, 2017.

In JavaScript, one can convert a Date object to this format using the
standard
toISOString()
method. In Python, a standard datetime.datetime object can be converted
to this format using
strftime with
the time format spec '%Y-%m-%dT%H:%M:%S.%fZ'. Likewise, in Java, one can use
the Joda Time's ISODateTimeFormat.dateTime() to obtain a formatter capable of generating timestamps in this format.

Examples:
1s1.000340012s
agent_name
string 
agent_name
optional
hunt_group_name
string 
hunt_group_name
optional
call_count
integer <int64> | string 
call_count
optional
agent_sid
integer <int64> | string 
agent_sid
optional
hunt_group_sid
integer <int64> | string 
hunt_group_sid
optional
shown_columns
array[object (StatisticsColumnDefinition) {3}] 
shown_columns
optional
header_label
string 
header_label
optional
statistic_id
string 
statistic_id
optional
tool_tip
string 
tool_tip
optional
Example
{
  "statistics_data": [
    {
      "agent_session_count": "string",
      "ivr_duration": "string",
      "agent_wait_duration": "string",
      "call_wait_duration": "string",
      "hold_duration": "string",
      "manual_duration": "string",
      "pause_duration": "string",
      "preview_duration": "string",
      "suspended_duration": "string",
      "talk_duration": "string",
      "transfer_duration": "string",
      "wrap_up_duration": "string",
      "web_login_time": "1s",
      "agent_name": "string",
      "hunt_group_name": "string",
      "call_count": 0,
      "agent_sid": 0,
      "hunt_group_sid": 0
    }
  ],
  "shown_columns": [
    {
      "header_label": "string",
      "statistic_id": "string",
      "tool_tip": "string"
    }
  ]
}
🔴500Server Error
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