DequeueCallForManualApproval

Dequeues a call for manual approval from the requesting agent's hunt group queues or a client queue,
it also returns a field for the queue name so call can be enqueued back to the same queue.

Request Code Samples

Shell

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HTTP

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Ruby

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Dart

Responses

🟢200OK

application/json

Success

Body

Example

{
    "call": {
        "task_sid": 0,
        "call_sid": 0,
        "task_group_sid": 0,
        "client_sid": 0,
        "country_sid": 0,
        "agent_sid": 0,
        "start_time": 0,
        "caller_id": "string",
        "phone_number": "string",
        "country_code": "string",
        "delivery_duration": 0,
        "link_call_duration": 0,
        "result": "CALL_RESULT_UNKNOWN",
        "sip_code": 0,
        "do_record": true,
        "recording_file_name": "string",
        "is_dial_validation_ok": true,
        "is_time_zone_scrub_ok": true,
        "is_cell_phone_scrub_ok": true,
        "is_custom_calling_rules_scrub_ok": true,
        "is_dncl_scrub_ok": true,
        "use_global_time_zone_scrub": true,
        "do_cell_phone_scrub": true,
        "do_dncl_scrub": true,
        "call_data_type": "string",
        "caller_id_country_code": "string",
        "caller_id_country_sid": 0,
        "zip_code": "string",
        "is_preview_by_record": true,
        "rule_set_name": "string",
        "is_natural_compliance_ok": true,
        "simple_meta_data": [
            {
                "key": "string",
                "value": "string"
            }
        ],
        "simple_result_meta_data": [
            {
                "key": "string",
                "value": "string"
            }
        ]
    },
    "queue": "string",
    "client_info": {
        "phone_number": "string",
        "caller_id": "string",
        "rows": [
            {
                "field_label": "string",
                "field_value": "string",
                "is_phone": true,
                "dialed_number": true,
                "contact_field_description_sid": 0
            }
        ],
        "country_sid": 0
    },
    "client_info_template": {
        "display_all_fields": true,
        "dialed_number_settings": {
            "should_display": true,
            "color": {
                "red": 0,
                "green": 0,
                "blue": 0
            },
            "bg_color": {
                "red": 0,
                "green": 0,
                "blue": 0
            },
            "allow_agent_copy": true
        },
        "rows": [
            {
                "field_label": "string",
                "color": {
                    "red": 0,
                    "green": 0,
                    "blue": 0
                },
                "bg_color": {
                    "red": 0,
                    "green": 0,
                    "blue": 0
                },
                "contact_field_description_sid": 0,
                "allow_agent_copy": true
            }
        ]
    }
}

🟢200Success