BuildDraftSchedule

POST

https://api.cbf.tcn.com/api/v1alpha1/wfm/builddraftschedule

Builds a draft schedule for the given @node_selector in @schedule_scenario_sid over @schedule_scenario_scheduling_range for @draft_schedule_sid and the org making the request.
The @schedule_scenario_scheduling_range field is optional. If not set, the draft schedule will be obtained with it's default range from it's start to end time.
Returns the draft schedule without any shift instances.
Will return diagnostics for the newly built schedule, or just diagnostics if the schedule cannot be built successfully due to diagnostic error.
If @auto_generate_agents is set to true, unassigned agents will automatically be generated to meet the requirements of the shift templates min and max agents.

Request

Authorization

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Body Params application/json

Example

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/wfm/builddraftschedule' \
--header 'Content-Type: application/json' \
--data-raw ''

Responses

🟢200OK

application/json

Success

Body

Example

🔴500Server Error

Modified at 2025-08-14 21:02:57

UpdateDraftSchedule

PollBuildInProgress