TCN API
  1. Org
TCN API
  • API Edition 1
    • Acd
      • AgentGetStatusStream
      • AgentGetStatus
      • AgentGetConnectedParty
      • ManagerAgentGetConnectedParty
      • AgentIntercom
      • AgentIntercomAccept
      • AgentIntercomReject
      • AgentIntercomCancel
      • DialManualPrepare
      • DialManualCancel
      • DialPreviewPrepare
      • AgentPause
      • AgentSetReady
      • AgentGUIBusy
      • ReportAgentSessionEvent
      • CallerRequeue
      • AgentDisconnect
      • TransferWarmToOutboundCancel
      • TransferWarmToAgentCancel
      • TransferWarmToOutboundApprove
      • TransferWarmToAgentApprove
      • CallerSendToVoicemail
      • AgentInviteTransferCallerToConference
      • AgentMonitorCalls
      • TransferColdToOutbound
      • TransferColdToAgent
      • TransferWarmToOutboundStart
      • CreateWarmOutboundTransferMember
      • RemoveTransferMember
      • TransferWarmToAgentStart
      • AgentGetCallFromHold
      • AgentGetSpecificCallFromHold
      • ACDGetAllAgentsStatuses
      • AgentPutCallOnHold
      • AgentReceiveMessage
      • AgentPBXApproveCall
      • AgentPBXRejectCall
      • GetCallerLostPeer
      • CallerGetRawEvent
      • PeerAgentWithCaller
      • HoldTransferMember
      • UnholdTransferMember
      • GetAgentCallCounts
      • WarmCallerTransferStart
      • WarmCallerTransferCancel
      • WarmCallerTransferApprove
      • PlaySoundboardEntity
      • StopSoundboardEntity
      • UpdateAgentSkills
      • PlayDTMF
      • AgentMute
      • AgentUnmute
      • StartSecureForm
      • CollectSecureFormField
      • ResetSecureFormField
      • AcceptSecureFormField
      • ProcessSecureForm
      • FinishSecureFormHandling
      • PopulateWorkflowFields
      • ValidateField
      • ListAgentsVoiceStatuses
    • AgentSmith
      • FollowAgent
    • AgentTrainingService
      • CreateLearningOpportunity
      • ListLearningOpportunities
      • ListAgentLearningOpportunities
      • CompleteAgentLearningOpportunity
      • ListDashboards
      • ListManagerDashboards
      • UpdateLearningOpportunity
      • DeleteLearningOpportunity
      • GetLearningOpportunity
    • AgentTrainingSupportService
      • ListLearningOpportunitiesByOrgId
      • DeleteLearningOpportunityByOrgId
    • Ana
      • GetSpecifiedVisualizations
      • RegisterAccount
      • SetWeeks
      • SetDefaultTimeFilter
      • SetDefaultDashboard
      • GetAccount
      • GetSpecifiedAccount
      • GetAuthorizedAnalyticsLink
      • GenerateMonthlyBilling
      • GetTimeZone
      • SetTimeZone
      • CopyDashViz
      • GetSpecifiedBillingSummary
      • GetBillingSummary
      • EnableCustomReports
      • DisableCustomReports
      • MakeAdoptable
      • MakeUnadoptable
      • AdoptAnaAccount
      • DisownAnaAccount
      • GetAccessibleClients
      • GetFamily
      • GetAllowedDataVisibility
      • GetCurrentDataVisibility
      • GetIndicesVisibility
      • GetAuditableDataVisibility
      • GetOrganizationNames
      • GenerateVizDataById
      • GetClientStatus
      • ReloadClientData
      • ListVisualizationsLegacy
    • Asm
      • StreamAgentState
      • ManagerStreamAgentState
      • PushEvents
      • CreateSession
      • EndSession
      • GetCurrentSession
      • EnableVoice
      • DisableVoice
      • ListConversations
      • AssignNewConversation
      • ListAgents
      • SetConversationCollectedData
      • GetQueuesDetails
    • AsmApi
      • CreateSession
      • GetStatus
      • EndSession
      • GetCurrentSession
      • SwitchSubsession
      • ListConversations
      • AssignNewConversation
      • ListAgents
      • SetConversationCollectedData
      • GetQueuesDetails
    • AsmService
      • CreateSession
      • EndSession
      • GetCurrentSession
      • EnableVoice
      • DisableVoice
      • ListAsmUserDetails
      • PushEvents
    • AuthConnectionService
      • CreateAuthConnection
      • ListAuthConnectionIds
      • GetAuthConnectionSettings
      • GetAuthConnection
      • DeleteAuthConnection
      • UpdateAuthConnectionSecret
      • UpdateAuthConnectionGroups
    • Billing
      • GetBillingPlan
      • UpdateBillingPlan
      • GetInvoice
      • ExportGeneratedInvoice
    • BillingService
      • CommitBillingPlan
      • CommitDefaultBillingPlan
      • CreateBillingPlan
      • CreateDefaultBillingPlan
      • CreateDefaultRateDefinition
      • CreateInvoice
      • CreateRateDefinition
      • DeleteBillingPlan
      • DeleteDefaultBillingPlan
      • DeleteDefaultRateDefinition
      • DeleteInvoice
      • DeleteRateDefinition
      • DuplicateBillingPlan
      • DuplicateDefaultBillingPlan
      • ExportInvoice
      • GetActiveBillingPlan
      • GetBillingPlan
      • GetBillingPlanHistory
      • GetInvoice
      • GetRateDefinition
      • ListBillingPlans
      • ListInvoices
      • ListRateDefinitions
      • UpdateBillingPlan
      • UpdateDefaultBillingPlan
      • UpdateDefaultRateDefinition
      • UpdateInvoice
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • CreateDefaultRateDefinitions
      • CreateRateDefinition
      • CreateRateDefinitions
      • DeleteDefaultRateDefinition
      • DeleteDefaultRateDefinitions
      • DeleteRateDefinition
      • DeleteRateDefinitions
      • ExportInvoice
      • GetRateDefinition
      • GetRateHistory
      • ListActiveRateDefinitions
      • ListRateDefinitions
      • UpdateDefaultRateDefinition
      • UpdateRateDefinition
      • ListProducts
      • ApplyBillingPlanDraft
      • CreateBillingPlan
      • DeleteBillingPlan
      • GetBillingPlan
      • ListBillingPlans
      • UpdateBillingPlan
      • ApplyDefaultBillingPlanDraft
      • CreateDefaultBillingPlan
      • DeleteDefaultBillingPlan
      • GetDefaultBillingPlan
      • ListDefaultBillingPlans
      • UpdateDefaultBillingPlan
      • CreateRateDefinition
      • DeleteRateDefinition
      • GetRateDefinition
      • ListRateDefinitions
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • DeleteDefaultRateDefinition
      • GetDefaultRateDefinition
      • ListDefaultRateDefinitions
      • UpdateDefaultRateDefinition
      • ExportInvoice
      • ApplyBillingPlanDraft
      • CloneBillingPlan
      • CreateBillingPlan
      • DeleteBillingPlan
      • GetBillingPlan
      • ListBillingPlans
      • UpdateBillingPlan
      • ApplyDefaultBillingPlanDraft
      • CloneDefaultBillingPlan
      • CreateDefaultBillingPlan
      • DeleteDefaultBillingPlan
      • GetDefaultBillingPlan
      • ListDefaultBillingPlans
      • UpdateDefaultBillingPlan
      • CreateRateDefinition
      • DeleteRateDefinition
      • GetRateDefinition
      • ListRateDefinitions
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • DeleteDefaultRateDefinition
      • GetDefaultRateDefinition
      • ListDefaultRateDefinitions
      • UpdateDefaultRateDefinition
      • CreateMatchingRule
      • DeleteMatchingRule
      • GetMatchingRule
      • ListMatchingRules
      • UpdateMatchingRule
      • CreateBillingTag
      • DeleteBillingTag
      • GetBillingTag
      • ListBillingTags
      • UpdateBillingTag
      • ExportInvoice
    • BIReportGeneratorService
      • CreateReportJob
      • ListReportJobs
      • UpdateReportJob
      • DeleteReportJob
      • GetReportJob
      • GenerateReport
      • ListReportLogsStream
    • BusinessHoursService
      • ListBusinessHours
      • GetBusinessHours
      • SetBusinessHours
      • AddIntervalToBusinessHours
      • RemoveIntervalFromBusinessHours
      • UpdateBusinessHoursInfo
      • DeleteBusinessHours
      • EvaluateBusinessHours
    • CallMonitorService
      • GetHoldQueueStats
    • CallQueue
      • DequeuePreviewRecordOrCall
      • EnqueuePreviewRecord
      • DequeueScrubbedCallForPreviewRecord
      • ClearPreviewRecordReturnQueue
      • EnqueuePreviewDialCall
      • ClearManualDialQueue
      • ProcessManualDialCall
      • DequeueCallForManualApproval
      • EnqueueManuallyApprovedCall
      • EnqueueManuallyRejectedCall
      • RequeueManuallyApprovedCall
      • EnqueueManuallyApprovedSms
      • EnqueueManuallyRejectedSms
      • RequeueManuallyApprovedSms
      • DequeueSmsMamForManualApproval
      • DequeuePreviewRecordOrCall
      • EnqueuePreviewRecord
      • DequeueScrubbedCallForPreviewRecord
      • ClearPreviewRecordReturnQueue
      • EnqueuePreviewDialCall
      • ClearManualDialQueue
      • ProcessManualDialCall
      • DequeueCallForManualApproval
      • EnqueueManuallyApprovedCall
      • EnqueueManuallyRejectedCall
      • RequeueManuallyApprovedCall
      • EnqueueManuallyApprovedSms
      • EnqueueManuallyRejectedSms
      • RequeueManuallyApprovedSms
      • DequeueSmsMamForManualApproval
    • CBS
      • CreateServiceId
      • CreateCallbackWithDetails
      • UpdateScheduledCallbackToReady
      • UpdateScheduledCallbackToCanceled
      • GetNextScheduledCallbackWithDetails
      • UpdateScheduledCallbackToClosed
      • UpdateScheduledCallback
      • GetScheduledCallbackWithDetails
      • ListScheduledCallbacksWithDetails
      • ListScheduledCallbacksWithDetailsBySkills
    • Cfg
      • GetWebAgentConfig
      • GetWebAgentConfig
    • ClassifierFileTemplates
      • ParseFile
      • ListEvents
      • PeekList
      • UpdateFileTemplate
      • DeleteFileTemplate
      • ListFileTemplates
      • GetFileTemplate
    • Compliance
      • RuleAutoComplete
      • CheckRuleSet
      • AssignRuleSet
      • ListRuleSets
      • GetRuleSet
      • GetRuleSetByName
      • CreateRuleSet
      • RenameRuleSet
      • EnableRuleSet
      • DisableRuleSet
      • CreateScrubList
      • UpdateScrubList
      • AddScrubListEntries
      • UpdateScrubEntry
      • DeleteScrubListEntries
      • DeleteAllListEntries
      • GetScrubList
      • DeleteScrubList
      • GetDefaultRules
      • GetScrubLists
      • SearchScrubList
      • GetScrubListUploadUrl
      • ProcessScrubListUpload
      • ScrubListDownload
      • ProcessScrubListDeleteUpload
      • ScrubListDelete
      • ExportScrubList
      • PurgeScrubList
      • CreateScenario
      • UpdateScenario
      • DeleteScenario
      • RunAssignedScenarios
      • ListAllScenarios
      • ListUnassignedScenarios
      • ListAssignedRuleSets
      • ListAssignedScenarios
      • AssignScenario
      • UnassignScenario
      • EnableScenario
      • DisableScenario
      • GetFieldNames
      • GetResultDescriptions
      • CreateConsentProfile
      • CreateConsent
      • GetConsentProfile
      • GetConsent
      • GetConsentByProfileAndContent
      • GetConsentByContent
      • SearchConsentByContent
      • UpdateConsent
      • ExpireConsent
      • RevokeConsent
      • DeleteConsent
      • ProcessConsentListDeleteUpload
      • ConsentListDownload
      • EnableConsentProfile
      • DisableConsentProfile
      • ListConsentProfiles
      • GetConsentUploadUrl
      • ProcessConsentUpload
      • ExportConsentList
      • ListConsentTopics
      • GetConsentTopic
      • CreateConsentTopic
      • DeleteConsentTopic
      • UpdateConsentTopic
      • ProcessOutboundCall
      • QueryHolidays
      • GetScenario
    • ContactManager
      • GetContactList
      • ListContactEntryList
      • GetEncContactEntry
      • GetKYCEncContactEntry
      • GetKYCKeys
      • AddContactEntry
      • EditContactEntry
      • ListContactsByEntity
      • GetContactFieldType
      • ListContactActivityLog
    • Dashboards
      • CreateDashboard
      • GetDashboard
      • GetDefaultDashboard
      • ListDashboards
      • ListProductTypes
      • DeleteDashboard
      • SetDefaultDashboard
      • UpdateDashboard
      • UpdateDashboardTitleAndDescription
      • UpdateDashboardView
      • UpdateDashboardLayout
      • PublishDashboard
      • CreateApplicationDashboard
      • ListApplicationsDashboards
      • DeleteApplicationDashboard
    • DeliveryApi
      • CreateTransferConfig
      • ListTransferConfigs
      • ListTransferConfigsByCredentialID
      • UpdateTransferConfig
      • DeleteTransferConfig
      • GetTransferConfig
      • GetTransferConfigByName
      • ListHistory
      • ListHistoryByTransferConfig
      • ListCredentials
      • GetCredential
      • CreateCredential
      • DeleteCredential
      • UpdateCredential
      • CreateDeliveryDefinition
      • DeleteDeliveryDefinition
      • GetDeliveryDefinition
      • GetDeliveryDefinitionByName
      • ListDeliveryDefinitions
      • ListDeliveryDefinitionsByCredentialID
      • UpdateDeliveryDefinition
      • CreateEncryption
      • DeleteEncryption
      • GetEncryption
      • ListEncryptions
      • UpdateEncryption
      • ListSMSNumbers
      • TriggerDemoOutboundDelivery
    • ExileCertificateManagerService
      • CreateExileCertificate
      • RevokeExileCertificate
      • AssignExileConfiguration
      • UnassignExileConfiguration
      • ListExileCertificates
      • CreateExileConfiguration
      • UpdateExileConfiguration
      • DeleteExileConfiguration
      • ListExileConfigurations
    • ExplorerService
      • ListDatasourceSchemas
      • Query
      • GetSupportQuery
      • GetQueryExplain
      • GetWeeksOfData
    • FTS
      • GetUploadFileUrl
    • FtsApi
      • GetUploadFileUrl
    • GenericFinviService
      • PopAccount
    • GhostNotifierApi
      • ListNotifications
    • HuntGroupsService
      • ListHuntGroupExileLinks
      • CopyHuntGroupExileLink
      • UpdateHuntGroupExileLinks
      • ListHuntGroupAgentTriggers
      • CopyHuntGroupAgentTrigger
      • UpdateHuntGroupAgentTriggers
      • CopyHuntGroupToOrganization
      • AdminCopyHuntGroupToOrganization
      • AdminListHuntGroups
      • ListAgentScripts
      • CreateAgentClientInfoDisplayTemplate
      • UpdateAgentClientInfoDisplayTemplate
      • GetAgentClientInfoDisplayTemplate
      • ListAgentClientInfoDisplayTemplates
      • DeleteAgentClientInfoDisplayTemplate
      • AssignAgentClientInfoDisplayTemplateToHuntGroups
      • UnassignAgentClientInfoDisplayTemplateFromHuntGroups
    • IdpService
      • CreateClient
      • UpdateClient
      • DeleteClient
      • ListClients
    • Insights
      • CreateInsight
      • ListInsights
      • ListInsightsStream
      • ListOrgInsights
      • UpdateInsight
      • DeleteInsight
      • GetInsight
      • CreateCommonsInsight
      • UpdateCommonsInsight
      • DeleteCommonsInsight
      • GetVfsSchema
      • ListVfses
      • ListVfsSchemas
      • PublishInsight
      • CreateOutputConfiguration
      • ListOutputConfigurations
      • UpdateOutputConfiguration
      • DeleteOutputConfiguration
      • GetOutputConfiguration
      • SetDefaultOutputConfiguration
      • GetDefaultOutputConfiguration
    • InstantDataService
      • StreamAgentEvents
      • StreamCallerEvents
    • Integrations
      • Process
      • GetIntegrationTransaction
      • GetIntegrationTransactionReport
      • GetIntegrationTransactionReportData
      • SearchPastTransactions
      • GetAggregatedMetadata
      • GetPortalLinksByDateRange
      • CreateIntegrationConfig
      • GetIntegrationConfig
      • UpdateIntegrationConfig
      • DeleteIntegrationConfig
      • ListIntegrations
      • ListIntegrationsForOrg
      • ListIntegrationConfigNames
      • ListJourneyConfigs
      • ListNonJourneyConfigs
      • CreatePortalConfig
      • ListPortalConfigs
      • UpdatePortalConfig
      • GetPortalConfig
      • DeletePortalConfig
      • UpdatePortalLogo
      • GetPortalLogo
      • CreatePaymentPortalLinks
      • Summary
      • ListIntegrationTemplatesByConfig
      • CallEpicPatient
      • HangUpEpicPatientCall
      • GenerateEpicKeyPairs
      • PopulateIntegrationLink
      • ProcessWorkflow
      • InsertPrivateField
      • CalculateFees
      • GetIntegrationSettings
      • UpsertIntegrationSettings
      • DeliverReceipt
    • IntegrationsPublic
      • GetLinkData
      • SubmitVerification
      • SessionKeepAlive
      • GetInvoice
      • SubmitPayment
      • GetReceipt
      • ProcessWorkflow
      • GetLinkDetails
      • CalculateFees
      • DeliverReceipt
    • LabelsService
      • CreateLabel
      • GetLabel
      • UpdateLabel
      • ListLabels
      • DeleteLabel
      • AttachLabel
      • DetachLabel
      • GetLabeledEntityMap
      • AssignLabels
      • RevokeLabels
    • Learn
      • Exist
      • Content
      • ExportMany
      • SearchContent
      • ListSearchResults
      • Standalone
      • ContentEditorData
      • Update
      • StoreStaticImage
      • UploadDynamicScreenshot
      • DeleteStandalone
      • Snippet
      • DeleteLearnPages
      • CreateEditVersion
      • PublishVersion
      • ContentByVersion
      • UpdateByVersion
      • ListSearchResultsByVersion
      • ReviewFileVersions
      • ReviewVersion
      • ExportManyStream
      • ListVersions
      • ReviewVersionStream
      • DeleteVersion
      • UploadStaticImage
      • GetUpdateUrl
      • AdvancedSearch
    • Projects
      • CreateProject
      • ListProjects
      • GetProject
      • DeleteProject
      • UpdateProject
    • LMS
      • GetPublicKey
      • CreateFileTemplate
      • ListFileTemplates
      • UpdateFileTemplate
      • DeleteFileTemplate
      • GetFileTemplate
      • CreateField
      • ListFields
      • GetField
      • UpdateField
      • DeleteField
      • ListAvailableFieldsByElementId
      • ListFieldsForElement
      • ListAutocompleteFields
      • ListCampaignLinks
      • PeekList
      • GetHistory
      • CreateElement
      • ListElements
      • GetElement
      • UpdateElement
      • DeleteElement
      • CopyPipelineUpstream
      • CopyPipelineDownstream
      • ProcessElement
      • GetAvailableFields
      • ListNewEvents
      • ViewQueue
      • Autocomplete
      • GetComplianceScrubLists
      • FindFieldUsages
      • FindInvalidElements
      • CreateCollection
      • GetCollection
      • UpdateCollection
      • RetypeCollection
      • DeleteCollection
      • ListCollections
      • ResetCollection
      • AddCollectionEntry
      • DeleteCollectionEntry
      • UpdateCollectionEntry
      • StreamCollection
      • SearchCollectionsPaginated
      • GetCollectionEntries
      • CreateCjsSearchDefinition
      • GetCjsSearchDefinition
      • UpdateCjsSearchDefinition
      • DeleteCjsSearchDefinition
      • ListCjsSearchDefinitions
      • ExecuteCjsSearchDefinition
      • GetCjsSecureSearchCriteria
      • CreateCjsSecureSearchCriteria
      • UpdateCjsSecureSearchCriteria
      • SampleEndpoint
      • GetAvailableEHRFields
      • GetQueuedEventsStatusByElementId
      • ListPools
      • CreatePipelineCanvas
      • ListPipelineCanvases
      • UpdatePipelineCanvas
      • DeletePipelineCanvas
      • GetPipelineCanvas
      • GetPipelineCanvasEvents
      • DeleteFileTemplate
      • GetFileTemplate
      • ListFileTemplates
      • ParseFileTemplate
      • UpdateFileTemplate
      • ProcessList
      • StreamList
    • NewsroomAPI
      • CreateNewsArticle
      • ListNewsArticles
      • GetNewsArticleById
      • UpdateNewsArticle
      • CreatePublishedArticle
      • ListPublishedArticles
      • GetPublishedArticleById
      • UserActivity
      • GetNewsForUser
      • StoreNewsArticleImage
      • ListImagesForNewsArticle
      • UploadNewsArticleImage
      • CreateClientArticle
      • UpdateClientArticle
      • ListClientArticles
      • CreatePublishedClientArticle
      • GetPublishedClientArticleById
      • StoreClientArticleImage
      • ListImagesForClientArticle
      • UploadClientArticleImage
      • ListPublishedClientArticles
      • GetClientArticleById
    • Notifier
      • GetNotify
    • OauthService
      • GetConnectedInboxOAuthURL
    • ObservedHolidaysService
      • ListObservedHolidays
      • GetObservedHolidays
      • SetObservedHolidays
      • AddToObservedHolidays
      • RemoveObservedHolidays
      • UpdateObservedHolidaysInfo
      • DeleteObservedHolidays
      • EvaluateObservedHolidays
    • OmniApi
      • ArchiveCampaign
      • CreateCampaign
      • GetCampaignById
      • PauseCampaign
      • ResumeCampaign
      • UpdateCampaign
      • UpdateCampaignPacingSpeed
      • SendOmniMessage
      • ManagerSendOmniMessage
      • CreateDisposition
      • DeleteDisposition
      • ListDispositions
      • UpdateDisposition
      • ListCustomUnsubscribeLinks
      • CreateCustomUnsubscribeLink
      • UpdateCustomUnsubscribeLink
      • DeleteCustomUnsubscribeLink
      • ListCampaigns
      • ManagerListMessages
      • ListMessages
      • ManagerListConversations
      • ListContactLists
      • GetAvailableHeaders
      • GetOmniExchangeElements
      • GetFieldsForElement
      • ApproveTask
      • GetNextQueuedTask
      • GetTask
      • ListTasks
      • RejectTask
      • RequeueTask
      • CreateConnectedInbox
      • DeleteConnectedInboxBySid
      • GetConnectedInboxBySid
      • PerformSendgridAccountChecks
      • ListConnectedInboxes
      • TestConnectedInbox
      • UpdateConnectedInbox
      • CreateVerifiedEmail
      • DeleteVerifiedEmail
      • GetVerifiedEmailBySid
      • ListVerifiedEmails
      • ResendVerifiedEmail
      • UpdateVerifiedEmail
      • GetPendingGoogleXOAuth2Data
      • SendEmailNotification
      • SendFeedbackEmail
      • GetOmniAttachment
      • CreateTasks
      • CreateSignature
      • DeleteSignature
      • ListSignatures
      • UpdateSignature
      • SuggestResponse
      • CreateProject
      • ListProjects
      • EditProjectById
      • CloseProjectById
      • GetProjectById
      • CreateCannedMessage
      • ListCannedMessages
      • UpdateCannedMessage
      • GetCannedMessageById
      • DeleteCannedMessageById
      • CreateCannedMessageGroup
      • ListCannedMessageGroups
      • UpdateCannedMessageGroup
      • DeleteCannedMessageGroup
      • ListCannedMessagesByGroupId
      • GetCannedMessageGroupById
      • ListUserSkills
      • ListWhatsAppNumbers
      • CreateWhatsAppNumber
      • UpdateWhatsAppNumber
      • CreateManualTask
    • Org
      • RegisterOrganization
        POST
      • ConvertOrgToManual
        POST
      • UpdateOrganization
        POST
      • ArchiveOrganization
        POST
      • UnArchiveOrganization
        POST
      • ListArchivedOrganizations
        POST
      • GetOrganizationProfile
        POST
      • GetOrganizationProfileById
        POST
      • ListOrganizationDescriptions
        POST
      • ListRegionalOrganizations
        POST
      • UpdateP3OwningOrg
        POST
      • GetP3OwningOrg
        POST
      • ListOrganizationUserDescriptions
        POST
      • AdminListUserDescriptions
        POST
      • ListUserDescriptions
        POST
      • GetUserDirectory
        POST
      • GetRegions
        POST
      • GetMyUserDetails
        POST
      • GetUserDetails
        POST
      • AdminGetUserDetails
        POST
      • GetAgentUsers
        POST
      • GetAgentSettings
        POST
      • GetAgentProfileGroup
        POST
      • UpdateAgentProfileGroup
        POST
      • CreateAgentProfileGroup
        POST
      • ListAgentProfileGroups
        POST
      • DeleteAgentProfileGroup
        POST
      • AssignAgentProfileGroups
        POST
      • UpdateUser
        POST
      • UpdateMyUser
        POST
      • UpdateUserCallerId
        POST
      • CreateUser
        POST
      • CreateUserByOrgId
        POST
      • CreateDelegatedUser
        POST
      • UpdateUserPassword
        POST
      • UpdateMyUserPassword
        POST
      • UpdateUserPasswordByOrgId
        POST
      • ResetUserRequirePasswordReset
        POST
      • GetUserPasswordResetLink
        POST
      • GetMyUserPasswordResetLink
        POST
      • GetUserPasswordResetLinkByOrgId
        POST
      • GetUserEmailVerified
        POST
      • GetUserEmailVerifiedByOrgId
        POST
      • SendUserVerificationEmailByOrgId
        POST
      • SendUserVerificationEmail
        POST
      • ManualUserEmailVerificationByOrgId
        POST
      • ManualUserEmailVerification
        POST
      • GetTempUserToken
        POST
      • GetTempUserTokenByUserId
        POST
      • GetCountriesList
        POST
      • GetAdminClientPreferences
        POST
      • UpdateAdminClientPreferences
        POST
      • GetPermissions
        POST
      • RevokeAccountOwnerPermissionFromUser
        POST
      • UpdateUserDisabled
        POST
      • UpdateUserDisabledByOrgId
        POST
      • UpdateBulkUsersDisabled
        POST
      • GetOrgBillingSettingsByOrgId
        POST
      • GetOrgBillingSettings
        POST
      • SetOrgBillingSettings
        POST
      • AddOrgBillingOverride
        POST
      • RemoveOrgBillingOverride
        POST
      • GetSystemDefaultBillingRates
        POST
      • ListPermissionGroupsByOrgId
        POST
      • ListPermissionGroups
        POST
      • CreatePermissionGroup
        POST
      • UpdatePermissionGroup
        POST
      • DeletePermissionGroup
        POST
      • AssignUserToAccountOwnerPermissionGroup
        POST
      • AssignUserPermissionGroup
        POST
      • AssignUsersPermissionGroup
        POST
      • UpdateUserNeoPermissionGroups
        POST
      • RevokeUserPermissionGroup
        POST
      • RevokeUsersPermissionGroup
        POST
      • InitDefaultPermissionGroups
        POST
      • AddPermissionToAccountOwnerPermissionGroup
        POST
      • RevokePermissionToAccountOwnerPermissionGroup
        POST
      • AddPermissionToOrgDefaultGroup
        POST
      • RemovePermissionFromOrgDefaultGroup
        POST
      • GetOrgDefaultSuperUserGroup
        POST
      • ListP3PermissionGroupsByOrgId
        POST
      • ListP3PermissionGroups
        POST
      • AddUserRegion
        POST
      • RemoveUserRegion
        POST
      • CreateP3PermissionGroup
        POST
      • UpdateP3PermissionGroupByOrgId
        POST
      • UpdateP3PermissionGroup
        POST
      • DeleteP3PermissionGroup
        POST
      • AssignUsersP3PermissionGroup
        POST
      • AddLoginToUser
        POST
      • RevokeUsersP3PermissionGroup
        POST
      • GetContactPreferences
        POST
      • UpdateContactPreferences
        POST
      • GetCompliancePreferences
        POST
      • UpdateCompliancePreferences
        POST
      • GetAgentPreferences
        POST
      • UpdateAgentPreferences
        POST
      • GetOrganizationPreferences
        POST
      • UpdateOrganizationPreferences
        POST
      • GetSchedulePreferences
        POST
      • UpdateSchedulePreferences
        POST
      • GetBusinessPreferences
        POST
      • UpdateBusinessPreferences
        POST
      • GetEndOfDayPreferences
        POST
      • UpdateEndOfDayPreferences
        POST
      • GetReportFilterPreferences
        POST
      • UpdateReportFilterPreferences
        POST
      • GetPhonePreferences
        POST
      • UpdatePhonePreferences
        POST
      • GetDashboardGeneralPreferences
        POST
      • UpdateDashboardGeneralPreferences
        POST
      • GetWebhookPreferences
        POST
      • UpdateWebhookPreferences
        POST
      • GetBroadcastPreferences
        POST
      • UpdateBroadcastPreferences
        POST
      • GetAuthenticationPreferences
        POST
      • UpdateAuthenticationPreferences
        POST
      • GetRecordingPreferences
        POST
      • UpdateRecordingPreferences
        POST
      • GetDashboardQueuePreferences
        POST
      • UpdateDashboardQueuePreferences
        POST
      • GetAgentQuickViewPreferences
        POST
      • GetVoiceAnalyticsPreferences
        POST
      • UpdateVoiceAnalyticsPreferences
        POST
      • UpdateVoiceAnalyticsPreferencesEnabled
        POST
      • GetScorecardsPreferences
        POST
      • UpdateScorecardsPreferences
        POST
      • GetEmailSmsPreferences
        POST
      • UpdateEmailSmsPreferences
        POST
      • EditAgentQuickViewPreferences
        POST
      • EditBackofficeThemePreference
        POST
      • GetBackofficeThemePreference
        POST
      • AcceptLinkbackRecordingTerms
        POST
      • LinkbackUpdateBroadcastTemplates
        POST
      • RecordEmailUnsubscribeAcknowledgement
        POST
      • ClearEmailUnsubscribeAcknowledgement
        POST
      • CreateWebLinkTemplate
        POST
      • ListWebLinkTemplates
        POST
      • GetWebLinkTemplate
        POST
      • UpdateWebLinkTemplate
        POST
      • DeleteWebLinkTemplate
        POST
      • CreateAgentTriggerTemplate
        POST
      • ListAgentTriggerTemplates
        POST
      • GetAgentTriggerTemplate
        POST
      • UpdateAgentTriggerTemplate
        POST
      • DeleteAgentTriggerTemplate
        POST
      • CreateClientInfoDisplayTemplate
        POST
      • ListClientInfoDisplayTemplates
        POST
      • UpdateClientInfoDisplayTemplate
        POST
      • DeleteClientInfoDisplayTemplate
        POST
      • GetClientInfoDisplayTemplate
        POST
      • ListAgentPauseCodes
        POST
      • CreateAgentPauseCode
        POST
      • UpdateAgentPauseCode
        POST
      • DeleteAgentPauseCode
        POST
      • ListCustomReportFilters
        POST
      • CreateCustomReportFilter
        POST
      • UpdateCustomReportFilter
        POST
      • DeleteCustomReportFilter
        POST
      • ListAgentResponseGroups
        POST
      • ListLastTemplateElements
        POST
      • ListQueueConfigsByOrgId
        POST
      • DeleteQueueConfig
        POST
      • GetQueueConfig
        POST
      • CreateQueueConfig
        POST
      • UpdateQueueConfig
        POST
      • CopyQueueConfig
        POST
      • GetAllQueueConfigSounds
        POST
      • GetQueueConfigSound
        POST
      • SetQueueConfigSound
        POST
      • SetAllQueueConfigSoundsFromSource
        POST
      • GetUserBlocked
        POST
      • UnblockUser
        POST
      • ListP3UnMigratedUsers
        POST
      • MigrateP3User
        POST
      • UpdateP3UserName
        POST
      • ListOwnedUsers
        POST
      • ListOwnedOrgsByOrgId
        POST
      • ListOwnedOrgs
        POST
      • RemoveLoginStrikes
        POST
      • RemoveUserLoginStrikes
        POST
      • ListLoginHistory
        POST
      • UpdateP3UserSids
        POST
      • CreateAuthConnection
        POST
      • GetAuthConnectionSettings
        POST
      • UpdateAuthConnectionSettings
        POST
      • DeleteAuthConnection
        POST
      • GetUserSubscription
        POST
      • GetMyUserSubscription
        POST
      • AddUserSubscription
        POST
      • AddMyUserSubscription
        POST
      • RemoveUserSubscription
        POST
      • RemoveMyUserSubscription
        POST
      • UpdateUserSubscription
        POST
      • UpdateMyUserSubscription
        POST
      • ListUserSubscriptions
        POST
      • ListMyUserSubscriptions
        POST
      • ListOrgSubscriptions
        POST
      • GetSystemEnvironmentDetails
        POST
      • ListAgentStatisticsTemplates
        POST
      • CreateAgentStatisticsTemplate
        POST
      • UpdateAgentStatisticsTemplate
        POST
      • DeleteAgentStatisticsTemplate
        POST
      • CreateOrganization
        POST
      • GetOrganization
        POST
      • GetOrganizationById
        POST
      • UpdateOrganization
        POST
      • ArchiveOrganization
        POST
      • UnArchiveOrganization
        POST
      • ListAllOrganizationsGlobally
        POST
      • ListOrganizationsByRegion
        POST
      • ListArchivedOrganizations
        POST
      • ConvertOrgToManual
        POST
      • ListOwnedOrgs
        POST
      • GetOrganizationPreferences
        POST
      • UpdateOrganizationPreferences
        POST
      • GetAgentPreferences
        POST
      • UpdateAgentPreferences
        POST
      • GetContactPreferences
        POST
      • UpdateContactPreferences
        POST
      • GetAuthenticationPreferences
        POST
      • UpdateAuthenticationPreferences
        POST
      • GetWebhookPreferences
        POST
      • UpdateWebhookPreferences
        POST
      • GetDashboardGeneralPreferences
        POST
      • UpdateDashboardGeneralPreferences
        POST
      • GetDashboardQueuePreferences
        POST
      • UpdateDashboardQueuePreferences
        POST
      • GetPhonePreferences
        POST
      • UpdatePhonePreferences
        POST
      • GetCompliancePreferences
        POST
      • UpdateCompliancePreferences
        POST
      • GetBroadcastPreferences
        POST
      • UpdateBroadcastPreferences
        POST
      • GetSchedulePreferences
        POST
      • UpdateSchedulePreferences
        POST
      • GetEmailSmsPreferences
        POST
      • UpdateEmailSmsPreferences
        POST
      • GetBusinessPreferences
        POST
      • UpdateBusinessPreferences
        POST
      • UpdateAdminBusinessPreferences
        POST
      • GetScorecardsPreferences
        POST
      • UpdateScorecardsPreferences
        POST
      • GetVoiceAnalyticsPreferences
        POST
      • ListVoiceAnalyticsPreferences
        POST
      • UpdateVoiceAnalyticsPreferences
        POST
      • GetEndOfDayPreferences
        POST
      • UpdateEndOfDayPreferences
        POST
      • GetReportFilterPreferences
        POST
      • UpdateReportFilterPreferences
        POST
      • GetRecordingPreferences
        POST
      • UpdateRecordingPreferences
        POST
      • GetAdminClientPreferences
        POST
      • UpdateAdminClientPreferences
        POST
      • AcceptLinkbackRecordingTerms
        POST
      • LinkbackUpdateBroadcastTemplates
        POST
      • RecordEmailUnsubscribeAcknowledgement
        POST
      • ClearEmailUnsubscribeAcknowledgement
        POST
      • ListBusinessHours
        POST
      • GetBusinessHours
        POST
      • SetBusinessHours
        POST
      • AddIntervalToBusinessHours
        POST
      • RemoveIntervalFromBusinessHours
        POST
      • UpdateBusinessHoursInfo
        POST
      • DeleteBusinessHours
        POST
      • EvaluateBusinessHours
        POST
      • CreateUser
        POST
      • CreateDelegatedUser
        POST
      • GetMyUser
        POST
      • GetUser
        POST
      • GetUserByOrgId
        POST
      • ListAgents
        POST
      • ListPublicUsers
        POST
      • ListUsers
        POST
      • ListUsersByOrgId
        POST
      • ListUsersByRegion
        POST
      • UpdateMyUser
        POST
      • UpdateUser
        POST
      • UpdateUserLabels
        POST
      • UpdateUserCallerId
        POST
      • UpdateUserDisabled
        POST
      • UpdateUserDisabledByOrgId
        POST
      • GetMyUserPasswordResetLink
        POST
      • GetUserPasswordResetLink
        POST
      • GetUserPasswordResetLinkByOrgId
        POST
      • CreatePasswordResetLink
        POST
      • CreatePasswordResetLinkByOrgId
        POST
      • GetUserLoginInfo
        POST
      • GetUserEmailVerified
        POST
      • GetUserEmailVerifiedByOrgId
        POST
      • ResetMyPassword
        POST
      • ResetUserPassword
        POST
      • ResetUserPasswordByOrgId
        POST
      • SendUserEmailVerification
        POST
      • SendUserEmailVerificationByOrgId
        POST
      • SendPasswordReset
        POST
      • SendPasswordResetByOrgId
        POST
      • GetUserSessionData
        POST
      • GetAgentProfileGroup
        POST
      • ListAgentProfileGroups
        POST
      • UpdateAgentProfileGroup
        POST
      • CreateAgentProfileGroup
        POST
      • DeleteAgentProfileGroup
        POST
      • AssignAgentProfileGroups
        POST
      • AddUserSubscription
        POST
      • AddUserSubscriptionByUserId
        POST
      • GetUserSubscription
        POST
      • GetUserSubscriptionByUserId
        POST
      • UpdateUserSubscription
        POST
      • UpdateUserSubscriptionByUserId
        POST
      • RemoveUserSubscription
        POST
      • RemoveUserSubscriptionByUserId
        POST
      • ListUserSubscriptions
        POST
      • ListUserSubscriptionsByUserId
        POST
      • ListOrgSubscriptions
        POST
      • CreateAuthToken
        POST
      • CreateAuthTokenByUserId
        POST
      • ListAuthTokens
        POST
      • ListAuthTokensByUserId
        POST
      • SetAuthTokenExpiration
        POST
      • SetAuthTokenExpirationByUserId
        POST
      • DeleteAuthToken
        POST
      • DeleteAuthTokenByUserId
        POST
      • GetHuntGroupSettings
        POST
      • UpdateHuntGroupSettings
        POST
      • CreateHuntGroup
        POST
      • UpdateHuntGroupGeneralDetails
        POST
      • DeleteHuntGroup
        POST
      • GetHuntGroupDetails
        POST
      • ListCallerIdBuckets
        POST
      • GetDataDipTemplate
        POST
      • ListDataDipTemplates
        POST
      • CreateDataDipTemplate
        POST
      • UpdateDataDipTemplate
        POST
      • DeleteDataDipTemplate
        POST
      • CopyDataDipTemplate
        POST
      • CopyDataDipTemplateToOrganization
        POST
      • ListBroadcastTemplateGeneralDetails
        POST
      • ListAgentResponseAutoRules
        POST
      • CreateAgentResponseAutoRules
        POST
      • UpdateAgentResponseAutoRules
        POST
      • DeleteAgentResponseAutoRules
        POST
      • ListHuntGroupWebLinks
        POST
      • CopyHuntGroupWebLink
        POST
      • UpdateHuntGroupWebLinks
        POST
      • ListHuntGroupIntegrationLinks
        POST
      • CopyHuntGroupIntegrationLink
        POST
      • UpdateHuntGroupIntegrationLinks
        POST
      • GetHuntGroupClientInfoDisplayTemplate
        POST
      • CreateHuntGroupClientInfoDisplayTemplate
        POST
      • UpdateHuntGroupClientInfoDisplayTemplate
        POST
      • DeleteHuntGroupClientInfoDisplayTemplate
        POST
      • CopyHuntGroupClientInfoDisplayTemplate
        POST
      • CreateCampaignClientInfoDisplayTemplate
        POST
      • ListHuntGroupsWithClientInfoTemplateData
        POST
      • ListAgentTriggers
        POST
      • CopyAgentTrigger
        POST
      • UpdateAgentTriggers
        POST
      • ListHuntGroupScripts
        POST
      • ListOrgHuntGroupScripts
        POST
      • GetHuntGroupScript
        POST
      • CreateHuntGroupScript
        POST
      • UpdateHuntGroupScript
        POST
      • DeleteHuntGroupScript
        POST
      • AssignScriptToHuntGroups
        POST
      • UnassignScriptFromHuntGroups
        POST
      • CreateTrust
        POST
      • AcceptTrust
        POST
      • RejectTrust
        POST
      • GetTrust
        POST
      • ListIncomingTrusts
        POST
      • ListGivenTrusts
        POST
      • ListAssignableTrusts
        POST
      • DeleteTrust
        POST
      • AssignTrust
        POST
      • UnassignTrust
        POST
      • CreateLabel
        POST
      • DeleteLabel
        POST
      • ListLabels
        POST
      • GetLabel
        POST
      • UpdateLabel
        POST
      • AssignLabel
        POST
      • UnassignLabel
        POST
      • GetAssignmentCounts
        POST
      • GetAssignableLabels
        POST
      • GetPermissions
        POST
      • GetUserPermissions
        POST
      • CreatePermissionGroup
        POST
      • UpdatePermissionGroup
        POST
      • DeletePermissionGroup
        POST
      • ListPermissionGroups
        POST
      • ListPermissionGroupsByOrgId
        POST
      • AssignUsersPermissionGroup
        POST
      • RevokeUsersPermissionGroup
        POST
      • AssignLabels
        POST
      • RevokeLabels
        POST
      • AssignAccountOwnerPermissionToUser
        POST
      • RevokeAccountOwnerPermissionFromUser
        POST
      • InitDefaultPermissionGroups
        POST
      • GetAccountOwnerGroup
        POST
      • GetLicenses
        POST
      • GetOrgLicenses
        POST
      • UpdateLicenses
        POST
      • RemovePermissionFromAllPermissionGroups
        POST
      • ListP3PermissionGroups
        POST
      • ListP3PermissionGroupsByOrgId
        POST
      • CreateP3PermissionGroup
        POST
      • UpdateP3PermissionGroup
        POST
      • UpdateP3PermissionGroupByOrgId
        POST
      • DeleteP3PermissionGroup
        POST
      • AssignUsersP3PermissionGroup
        POST
      • RevokeUsersP3PermissionGroup
        POST
      • RefreshMfaLockout
        POST
      • RefreshMfaLockoutByOrgId
        POST
      • SetMfaType
        POST
      • SetMyMfaType
        POST
      • EnableUserMfa
        POST
      • EnableMyUserMfa
        POST
      • GetUserMfaInfo
        POST
      • GetMyUserMfaInfo
        POST
      • GetMyAllowedMfaMethods
        POST
      • GenerateTOTPSecret
        POST
      • VerifyTOTPCode
        POST
      • CreateBusinessHours
        POST
      • UpdateBusinessHours
        POST
      • CreateCertificateInfo
        POST
      • DeleteCertificateInfo
        POST
      • RevokeCertificateInfo
        POST
      • ListCertificateInfo
        POST
      • AddGroupedUserIPRestrictions
        POST
      • RemoveGroupedUserIPRestrictions
        POST
      • ListUsersAllowedIps
        POST
      • ListResponseEvaluators
        POST
      • GetResponseEvaluator
        POST
      • CreateResponseEvaluator
        POST
      • UpdateResponseEvaluator
        POST
      • DeleteResponseEvaluator
        POST
    • OrgLegacy
      • RegisterOrganization
    • P3Api
      • GetAgentHuntGroup
      • GetAgentSession
      • GetAgentSkills
      • CreateAgentSkill
      • UpdateAgentSkill
      • DeleteAgentSkill
      • ListAgentSkills
      • ListSkillsForCurrentAgent
      • ListSkills
      • UpdateAgentSkills
      • GetCurrentAgent
      • GetClientInfoData
      • GetClientInfoDisplayTemplate
      • ListAgentStatisticsData
      • ListPBXExtensions
      • ListAgentExtensions
      • ListHuntGroupExtensions
      • CreateExtension
      • DeleteExtension
      • UpdateExtension
      • UpdatePBXExtension
      • CreateDNCLNumbers
      • GetScriptOrResponses
      • GetHuntGroupAgentSettings
      • ListHuntGroupWebLinks
      • GetHuntGroupPauseCodes
      • ListAgentCallHistory
      • ListClientPhoneBookEntries
      • ListHuntGroupPhoneBookEntries
      • CreatePhoneBookEntry
      • UpdatePhoneBookEntry
      • DeletePhoneBookEntry
      • ListPhoneBooks
      • ListAgentTriggers
      • GetCampaignCompletionStatus
      • GetLostPeerInfo
      • GetDispositionKeys
      • GetReadyAgents
      • ListAgentQueueAndOnHoldCallData
      • SaveAgentCallResponses
      • ListAgentTransferOptions
      • UpdateAgentCallResponseValue
      • GetIntercomPeerInfo
      • ListOrgResponseEvaluators
      • GetQueueConfigurationOptionsArray
      • GetConditionalDNCLRules
      • ManualDialStart
      • ListExtendedCallHistory
      • ListWhiteListPhoneBooks
      • DownloadCallRecording
      • DownloadCallRecordings
      • PlacePreviewDialCall
      • CancelPreviewDialCall
      • UpdateTaskStatus
      • ListCallbackRoutingAgents
      • ListCallbackRoutingSkills
      • HandleRecordingDelay
      • UpdateAgentAssignedHuntGroup
      • GetCallData
      • ListHuntGroups
      • ListReassignmentHuntGroups
      • GetOrgAgentSettings
      • ListCallerIdsFromBucket
      • SaveLastCallResponse
      • ListAgentCallLogsByCallSidAndType
      • ListAgentCallResponseValues
      • GetContactSchemaByContactGroup
      • ListContactGroupDetailsByClientSid
      • GetContactGroupDetails
      • GetContactGroupSize
      • CreateContactFieldDescription
      • UpdateContactFieldDescription
      • DeleteContactFieldDescription
      • ListContactFieldDescriptions
      • ListContactFieldDescriptionsByCGSid
      • ListContactImportTemplates
      • UpdatePreviewRecordToFinished
      • UpdateAgentHuntGroup
      • MultiAgentHuntGroupAssignment
      • GetAgentProfile
      • RecalculateBilling
      • ListOutboundBroadcastTemplateData
      • MultiAgentSkillAssignment
      • MultiAgentSkillUnassignment
      • ListMAMAgentHuntGroupsByClientSid
      • ListTtsVoices
      • CreateTtsVoice
      • DeleteTtsVoice
      • ListCustomDataKeys
      • CreateCustomDataKey
      • DeleteCustomDataKey
      • UpdateCustomDataKey
      • GetActivityLogHistory
      • ListTableTemplateProperties
      • ListAgentSkillsFilters
      • ListScheduleRules
      • ListCustomReportFilters
      • ListSmsNumbers
      • GetMailMerge
      • ListDistinctPauseCodes
      • GetAgentHuntGroup
      • GetAgentSession
      • GetAgentSkills
      • CreateAgentSkill
      • UpdateAgentSkill
      • DeleteAgentSkill
      • ListSkillsForCurrentAgent
      • ListSkills
      • UpdateAgentSkills
      • GetCurrentAgent
      • GetClientInfoData
      • GetClientInfoDisplayTemplate
      • ListAgentStatisticsData
      • ListPBXExtensions
      • ListAgentExtensions
      • ListHuntGroupExtensions
      • CreateExtension
      • DeleteExtension
      • UpdateExtension
      • UpdatePBXExtension
      • CreateDNCLNumbers
      • GetScriptOrResponses
      • GetHuntGroupAgentSettings
      • ListHuntGroupWebLinks
      • GetHuntGroupPauseCodes
      • ListAgentCallHistory
      • ListClientPhoneBookEntries
      • ListHuntGroupPhoneBookEntries
      • CreatePhoneBookEntry
      • UpdatePhoneBookEntry
      • DeletePhoneBookEntry
      • ListPhoneBooks
      • ListAgentTriggers
      • GetCampaignCompletionStatus
      • GetLostPeerInfo
      • GetDispositionKeys
      • GetReadyAgents
      • ListAgentQueueAndOnHoldCallData
      • SaveAgentCallResponses
      • ListAgentTransferOptions
      • UpdateAgentCallResponseValue
      • GetIntercomPeerInfo
      • ListOrgResponseEvaluators
      • GetQueueConfigurationOptionsArray
      • GetConditionalDNCLRules
      • ManualDialStart
      • GetExtendedCallHistories
      • ListWhiteListPhoneBooks
      • DownloadCallRecording
      • DownloadCallRecordings
      • PlacePreviewDialCall
      • CancelPreviewDialCall
      • UpdateTaskStatus
      • ListCallbackRoutingAgents
      • ListCallbackRoutingSkills
      • HandleRecordingDelay
      • UpdateAgentAssignedHuntGroup
      • GetCallData
      • ListHuntGroups
      • ListReassignmentHuntGroups
      • GetOrgAgentSettings
      • ListCallerIdsFromBucket
      • SaveLastCallResponse
      • ListAgentCallLogsByCallSidAndType
      • ListAgentCallResponseValues
      • GetContactSchemaByContactGroup
      • ListContactGroupDetailsByClientSid
      • GetContactGroupDetails
      • GetContactGroupSize
      • CreateContactFieldDescription
      • DeleteContactFieldDescription
      • ListContactFieldDescriptions
      • ListContactFieldDescriptionsByCGSid
      • ListContactImportTemplates
      • UpdatePreviewRecordToFinished
      • UpdateAgentHuntGroup
      • MultiAgentHuntGroupAssignment
      • GetAgentProfile
      • RecalculateBilling
      • ListOutboundBroadcastTemplateData
      • MultiAgentSkillAssignment
      • MultiAgentSkillUnassignment
      • ListMAMAgentHuntGroupsByClientSid
      • ListTtsVoices
      • CreateTtsVoice
      • DeleteTtsVoice
      • ListCustomDataKeys
      • CreateCustomDataKey
      • DeleteCustomDataKey
      • UpdateCustomDataKey
      • GetActivityLogHistories
      • ListTableTemplateProperties
      • ListAgentSkillsFilters
      • ListScheduleRules
      • ListCustomReportFilters
      • ListSmsNumbers
    • PBXService
      • QueryPbxUsers
      • QueryRingGroups
      • UpdatePbxUser
      • UpdateRingGroup
      • CreateRingGroup
      • DeleteRingGroup
      • AssignRandomExtension
      • ListPBXUsers
      • GetPBXUser
      • ListRingGroups
      • ListRingGroupsBySipId
      • GetRingGroup
      • GetSIPAccount
      • GetSIPAccountByUserId
      • GetSIPCredentials
      • ListSIPAccounts
      • ListSIPAccountsByRingGroupId
      • UpdateSIPAccount
      • UpdateRingGroup
      • CreateRingGroup
      • DeleteRingGroup
      • AssignRandomExtension
    • PortalManagerApi
      • UpsertPortalConfig
      • ListPortalConfigs
      • GetPortalConfig
      • DeletePortalConfig
      • UpdatePortalConfigLogo
      • GetPortalConfigLogo
      • ListPortalLinks
      • GetPortalLink
      • DeletePortalLink
      • CreatePortalLinks
      • UpsertPortal
      • GetPortal
      • DeletePortal
      • ListPortals
      • ListDetailedPortals
      • GetDetailedPortal
      • UpsertPluginInstance
      • GetPluginInstance
      • DeletePluginInstance
      • ClonePluginInstance
      • ListPluginInstance
      • ListFlowFieldNames
      • ListAvailableVerificationFields
      • ListAvailablePaymentFields
      • ListPortalTypes
      • ListPortalWorkflows
      • ListAllActionDefinitions
      • ListPluginsByMethod
    • Scorecards
      • CreateScorecard
      • ListScorecards
      • UpdateScorecard
      • DeleteScorecard
      • GetScorecard
      • CreateQuestion
      • ListQuestions
      • UpdateQuestion
      • DeleteQuestion
      • GetQuestion
      • BulkCreateQuestions
      • CreateCategory
      • ListCategories
      • UpdateCategory
      • DeleteCategory
      • GetCategory
      • CreateScorecardQuestion
      • UpdateScorecardQuestion
      • DeleteScorecardQuestion
      • GetScorecardQuestion
      • CreateSection
      • ListSections
      • UpdateSection
      • GetSection
      • DeleteSection
      • CreateQuestionCategory
      • DeleteQuestionCategory
      • CreateEvaluation
      • DeleteEvaluation
      • ScoreEvaluation
      • UpdateEvaluation
      • GetEvaluation
      • ListEvaluations
      • CreateEvaluationQuestion
      • UpdateEvaluationQuestion
      • DeleteEvaluationQuestion
      • SampleCallsByCategory
      • SampleAgentConversations
      • CreateAutoQuestion
      • UpdateAutoQuestion
      • DeleteAutoQuestion
      • GetAutoQuestion
      • GetAutoEvaluation
      • ListAutoEvaluations
      • StreamAutoEvaluations
      • DeleteAutoEvaluation
      • PreviewEvaluationScore
      • RestoreEvaluation
      • CreateSmartQuestion
      • UpdateSmartQuestion
      • DeleteSmartQuestion
      • ListSmartEvaluations
      • DeleteSmartEvaluation
      • GetSmartEvaluation
    • ScorecardsSupport
      • ListEvaluationsByOrgId
      • ListAutoEvaluationsByOrgId
      • BulkDeleteEvaluations
      • BulkDeleteAutoEvaluations
      • DeleteEvaluationByOrgId
      • DeleteAutoEvaluationByOrgId
      • ListScorecardsByOrgId
      • ListCategoriesByOrgId
    • Sds
      • GetAgentResponseData
      • GetCall
      • UpdateAgentResponseData
      • UpdateVoicemailBox
    • Sentinel
      • SendEvents
      • SendEvents
    • SkillsService
      • CreateSkillGroup
      • ListSkillGroups
      • UpdateSkillGroup
      • GetSkillGroup
      • DeleteSkillGroup
      • RemoveSkillFromAllGroups
      • AssignSkillGroups
      • UpdateUsersOnSkillGroup
      • RevokeSkillGroups
      • GetUserSkillGroups
      • GetUserSkills
      • GetSkillGroupMembers
      • ListSkillGroupsMembers
      • GetAgentSkills
      • ListSkillsForCurrentAgent
      • ListAssignedSkillGroups
      • AssignOwnSkillGroups
      • RevokeOwnSkillGroups
    • SmsApi
      • ListSmsTemplates
      • CreateSmsTemplate
      • UpdateSmsTemplate
      • DeleteSmsTemplate
      • GetSmsTemplateBySid
      • ListSmsIntentTemplates
      • CreateSmsIntentTemplate
      • UpdateSmsIntentTemplate
      • DeleteSmsIntentTemplate
      • GetSmsIntentTemplateBySid
      • ListSmsSourceNumbers
      • CreateSmsSourceNumber
      • UpdateSmsSourceNumber
      • DeleteSmsSourceNumber
      • GetSmsSourceNumberBySid
      • SendSmsNotification
      • ListSmsGroupByFilters
      • ListSmsGroupsByGroupSids
      • ListSmsTasksByGroupSids
      • ListSmsGroupByFiltersForAudit
      • ListSmsGroupsByGroupSidsForAudit
      • ListSmsTasksByGroupSidsForAudit
      • ListSmsTasksWithDetailedStatus
      • UpdateSmsGroupStatus
      • UpdateSmsGroupSendsPerMinute
      • UpdateSmsGroupScheduleTimes
      • ScheduleSms
      • ResendUnconnectedSms
      • SmsActivitySearch
      • CreateInboundSmsTemplate
      • UpdateInboundSmsTemplate
      • DeleteInboundSmsTemplate
      • ListInboundSmsTemplates
      • GetInboundSmsTemplateById
      • CreateInboundSmsGroup
      • UpdateInboundSmsGroup
      • DeleteInboundSmsGroup
      • ListInboundSmsGroups
      • ListActiveInboundSmsGroups
      • ListInboundSmsGroupByFilters
      • GetInboundSmsGroupById
      • ListInboundSmsGroupsByGroupIds
      • StopInboundSmsGroup
      • ScheduleInboundSms
      • CreateSmsConversation
      • UpdateSmsConversation
      • DeleteSmsConversation
      • ListSmsConversations
      • GetSmsConversationById
      • GetSmsMessage
      • CreateSmsConversationAudit
      • ListSmsConversationAudits
      • GetSmsConversationAuditById
      • CreateSmsConversationAssignedAgent
      • ListSmsConversationAssignedAgents
      • GetSmsConversationAssignedAgentById
      • ListInboundSmsTasksByGroupIds
      • StopAllOutboundSmsGroups
      • StopAllInboundSmsGroups
    • Soundboard
      • GetSoundboardFile
      • CreateSoundboard
      • ListSoundboards
      • UpdateSoundboard
      • DeleteSoundboard
    • Srec
      • ListScreenRecordings
      • GetScreenRecordingURL
      • DeleteScreenRecording
    • TasksService
      • CancelTasks
      • BulkCancelTasks
    • Tickets
      • CreateTicket
      • EditTicket
      • ListTickets
      • AssignTicket
      • CloseTicket
      • ViewTicket
      • CreateComment
      • EnableProject
      • ListEnabledProjects
      • CreateSLA
      • ListSLA
      • UpdateSLA
      • ListSLACondition
      • ReplyComment
      • ListTicketAuditLog
      • AssignSelf
      • EditMaskTicket
      • ListAllocatedTickets
      • ListAvailableAgentTickets
      • ListAgentTickets
      • ListSkills
      • ListUsers
      • CloseTicketAction
      • AssignTicketAction
      • CreateTicketAction
      • ChangeTicketStatus
      • CreateTicketTemplate
      • EditTicketTemplate
      • ListTicketTemplate
      • AssignTicketTemplate
      • GetAllActionType
      • GetPhoneNumberType
      • AddEntityRef
      • ListTicketsByEntityRef
      • ListEntityRefsByTicket
      • CreateCustomField
      • EditCustomField
      • ListCustomFields
    • TranslationsService
      • TranslateTemplate
      • ListTranslations
      • ListLanguages
      • ListContexts
      • CreateTranslation
      • UpdateTranslation
      • TriggerLLMTranslation
      • TriggerLLMTranslations
      • SetSystemMessage
      • GetSystemMessage
      • TestSystemMessage
      • EnableContext
      • DisableContext
      • DeleteTranslationsByTemplate
      • BulkDeleteTranslations
    • TrustsService
      • CreateTrust
      • AcceptTrust
      • RejectTrust
      • GetTrust
      • ListIncomingTrusts
      • ListGivenTrusts
      • ListAssignableTrusts
      • DeleteTrust
      • AssignTrust
      • UnassignTrust
    • UsersService
      • CreateUser
      • CreateDelegatedUser
      • GetMyUser
      • GetUser
      • GetUserByOrgId
      • ListAgents
      • ListPublicUsers
      • ListUsers
      • ListUsersByOrgId
      • ListUsersByRegion
      • UpdateMyUser
      • UpdateUser
      • UpdateUserLabels
      • UpdateUserCallerId
      • UpdateUserDisabled
      • UpdateUserDisabledByOrgId
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  1. Org

SetOrgBillingSettings

POST
https://api.cbf.tcn.com/api/v0alpha/org/billing/setorgbillingsettings
Org
Updates the given orgs billing settings as defined by the info
given on the request message. Only fields that are given on the
field mask will be updated.
Required Permissions:
CUSTOMER_SUPPORT
Errors:
grpc.InvalidArgument: A field on the request was invalid.
grpc.NotFound: The given org_id did not exist.
grpc.Internal: An unexpected error occurred while updating the orgs billing settings.

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Body Params application/json
Request message for the SetOrgBillingSettings rpc.
settings
object (OrgBillingSettings) 
settings
optional
default
default
optional
If default is not nil it will be used for any region
that is not presesnt in the region_overrides map.
otherwise the system defaults will be used for missing
regions in the override map.
agent_rates
object (AgentBillingRates) 
agent_rates
optional
If agent_rates is nil the AgentBillingRates fields from
the system default will be used.
email_price_per_message
email_price_per_message
optional
If email_price_per_message is nil the system default value
will be used.
org_id
string 
org_id
optional
voice_analytics_price_per_hour
number <float>
voice_analytics_price_per_hour
optional
analytics_price_per_doc
number <float>
analytics_price_per_doc
optional
country_region_overrides
object 
country_region_overrides
optional
The given billing rates will be used for the region instead
of the system defaults (or the org default if default is not nil).
Key: api.commons.Country as int32
field_mask
string 
field_mask
optional
FieldMask represents a set of symbolic field paths, for example:
paths: "f.a"
paths: "f.b.d"
Here f represents a field in some root message, a and b
fields in the message found in f, and d a field found in the
message in f.b.
Field masks are used to specify a subset of fields that should be
returned by a get operation or modified by an update operation.
Field masks also have a custom JSON encoding (see below).

Field Masks in Projections

When used in the context of a projection, a response message or
sub-message is filtered by the API to only contain those fields as
specified in the mask. For example, if the mask in the previous
example is applied to a response message as follows:
f {
a : 22
b {
d : 1
x : 2
}
y : 13
}
z: 8
The result will not contain specific values for fields x,y and z
(their value will be set to the default, and omitted in proto text
output):
f {
a : 22
b {
d : 1
}
}
A repeated field is not allowed except at the last position of a
paths string.
If a FieldMask object is not present in a get operation, the
operation applies to all fields (as if a FieldMask of all fields
had been specified).
Note that a field mask does not necessarily apply to the
top-level response message. In case of a REST get operation, the
field mask applies directly to the response, but in case of a REST
list operation, the mask instead applies to each individual message
in the returned resource list. In case of a REST custom method,
other definitions may be used. Where the mask applies will be
clearly documented together with its declaration in the API. In
any case, the effect on the returned resource/resources is required
behavior for APIs.

Field Masks in Update Operations

A field mask in update operations specifies which fields of the
targeted resource are going to be updated. The API is required
to only change the values of the fields as specified in the mask
and leave the others untouched. If a resource is passed in to
describe the updated values, the API ignores the values of all
fields not covered by the mask.
If a repeated field is specified for an update operation, new values will
be appended to the existing repeated field in the target resource. Note that
a repeated field is only allowed in the last position of a paths string.
If a sub-message is specified in the last position of the field mask for an
update operation, then new value will be merged into the existing sub-message
in the target resource.
For example, given the target message:
f {
b {
d: 1
x: 2
}
c: [1]
}
And an update message:
f {
b {
d: 10
}
c: [2]
}
then if the field mask is:
paths: ["f.b", "f.c"]
then the result will be:
f {
b {
d: 10
x: 2
}
c: [1, 2]
}
An implementation may provide options to override this default behavior for
repeated and message fields.
In order to reset a field's value to the default, the field must
be in the mask and set to the default value in the provided resource.
Hence, in order to reset all fields of a resource, provide a default
instance of the resource and set all fields in the mask, or do
not provide a mask as described below.
If a field mask is not present on update, the operation applies to
all fields (as if a field mask of all fields has been specified).
Note that in the presence of schema evolution, this may mean that
fields the client does not know and has therefore not filled into
the request will be reset to their default. If this is unwanted
behavior, a specific service may require a client to always specify
a field mask, producing an error if not.
As with get operations, the location of the resource which
describes the updated values in the request message depends on the
operation kind. In any case, the effect of the field mask is
required to be honored by the API.

Considerations for HTTP REST

The HTTP kind of an update operation which uses a field mask must
be set to PATCH instead of PUT in order to satisfy HTTP semantics
(PUT must only be used for full updates).

JSON Encoding of Field Masks

In JSON, a field mask is encoded as a single string where paths are
separated by a comma. Fields name in each path are converted
to/from lower-camel naming conventions.
As an example, consider the following message declarations:
message Profile {
User user = 1;
Photo photo = 2;
}
message User {
string display_name = 1;
string address = 2;
}
In proto a field mask for Profile may look as such:
mask {
paths: "user.display_name"
paths: "photo"
}
In JSON, the same mask is represented as below:
{
mask: "user.displayName,photo"
}

Field Masks and Oneof Fields

Field masks treat fields in oneofs just as regular fields. Consider the
following message:
message SampleMessage {
oneof test_oneof {
string name = 4;
SubMessage sub_message = 9;
}
}
The field mask can be:
mask {
paths: "name"
}
Or:
mask {
paths: "sub_message"
}
Note that oneof type names ("test_oneof" in this case) cannot be used in
paths.

Field Mask Verification

The implementation of any API method which has a FieldMask type field in the
request should verify the included field paths, and return an
INVALID_ARGUMENT error if any path is unmappable.
Example
{
  "settings": {
    "default": {
      "attempts": {
        "ppa": 0,
        "linkback_ppa": 0,
        "agent_linkcall_ppa": 0
      }
    },
    "agent_rates": {
      "agent_toll_free_ppi": 0,
      "agent_softphone_ppi": 0,
      "agent_local_ppi": 0
    },
    "email_price_per_message": "string",
    "org_id": "string",
    "voice_analytics_price_per_hour": 0,
    "analytics_price_per_doc": 0,
    "country_region_overrides": {
      "property1": {
        "region_rates": {
          "property1": {
            "attempts": {
              "ppa": 0,
              "linkback_ppa": 0,
              "agent_linkcall_ppa": 0
            }
          },
          "property2": {
            "attempts": {
              "ppa": 0,
              "linkback_ppa": 0,
              "agent_linkcall_ppa": 0
            }
          }
        }
      },
      "property2": {
        "region_rates": {
          "property1": {
            "attempts": {
              "ppa": 0,
              "linkback_ppa": 0,
              "agent_linkcall_ppa": 0
            }
          },
          "property2": {
            "attempts": {
              "ppa": 0,
              "linkback_ppa": 0,
              "agent_linkcall_ppa": 0
            }
          }
        }
      }
    }
  },
  "field_mask": "string"
}

Request samples

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Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request POST 'https://api.cbf.tcn.com/api/v0alpha/org/billing/setorgbillingsettings' \
--header 'Content-Type: application/json' \
--data-raw '{
    "settings": {
        "default": {
            "attempts": {
                "ppa": 0,
                "linkback_ppa": 0,
                "agent_linkcall_ppa": 0
            }
        },
        "agent_rates": {
            "agent_toll_free_ppi": 0,
            "agent_softphone_ppi": 0,
            "agent_local_ppi": 0
        },
        "email_price_per_message": "string",
        "org_id": "string",
        "voice_analytics_price_per_hour": 0,
        "analytics_price_per_doc": 0,
        "country_region_overrides": {
            "property1": {
                "region_rates": {
                    "property1": {
                        "attempts": {
                            "ppa": 0,
                            "linkback_ppa": 0,
                            "agent_linkcall_ppa": 0
                        }
                    },
                    "property2": {
                        "attempts": {
                            "ppa": 0,
                            "linkback_ppa": 0,
                            "agent_linkcall_ppa": 0
                        }
                    }
                }
            },
            "property2": {
                "region_rates": {
                    "property1": {
                        "attempts": {
                            "ppa": 0,
                            "linkback_ppa": 0,
                            "agent_linkcall_ppa": 0
                        }
                    },
                    "property2": {
                        "attempts": {
                            "ppa": 0,
                            "linkback_ppa": 0,
                            "agent_linkcall_ppa": 0
                        }
                    }
                }
            }
        }
    },
    "field_mask": "string"
}'

Responses

🟢200OK
application/json
Success
Body
object {0}
Example
{}
🔴500Server Error
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GetOrgBillingSettings
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