TCN API
  1. BillingService
TCN API
  • API Edition 1
    • Acd
      • AgentGetStatusStream
      • AgentGetStatus
      • AgentGetConnectedParty
      • ManagerAgentGetConnectedParty
      • AgentIntercom
      • AgentIntercomAccept
      • AgentIntercomReject
      • AgentIntercomCancel
      • DialManualPrepare
      • DialManualCancel
      • DialPreviewPrepare
      • AgentPause
      • AgentSetReady
      • AgentGUIBusy
      • ReportAgentSessionEvent
      • CallerRequeue
      • AgentDisconnect
      • TransferWarmToOutboundCancel
      • TransferWarmToAgentCancel
      • TransferWarmToOutboundApprove
      • TransferWarmToAgentApprove
      • CallerSendToVoicemail
      • AgentInviteTransferCallerToConference
      • AgentMonitorCalls
      • TransferColdToOutbound
      • TransferColdToAgent
      • TransferWarmToOutboundStart
      • CreateWarmOutboundTransferMember
      • RemoveTransferMember
      • TransferWarmToAgentStart
      • AgentGetCallFromHold
      • AgentGetSpecificCallFromHold
      • ACDGetAllAgentsStatuses
      • AgentPutCallOnHold
      • AgentReceiveMessage
      • AgentPBXApproveCall
      • AgentPBXRejectCall
      • GetCallerLostPeer
      • CallerGetRawEvent
      • PeerAgentWithCaller
      • HoldTransferMember
      • UnholdTransferMember
      • GetAgentCallCounts
      • WarmCallerTransferStart
      • WarmCallerTransferCancel
      • WarmCallerTransferApprove
      • PlaySoundboardEntity
      • StopSoundboardEntity
      • UpdateAgentSkills
      • PlayDTMF
      • AgentMute
      • AgentUnmute
      • StartSecureForm
      • CollectSecureFormField
      • ResetSecureFormField
      • AcceptSecureFormField
      • ProcessSecureForm
      • FinishSecureFormHandling
      • PopulateWorkflowFields
      • ValidateField
      • ListAgentsVoiceStatuses
    • AgentSmith
      • FollowAgent
    • AgentTrainingService
      • CreateLearningOpportunity
      • ListLearningOpportunities
      • ListAgentLearningOpportunities
      • CompleteAgentLearningOpportunity
      • ListDashboards
      • ListManagerDashboards
      • UpdateLearningOpportunity
      • DeleteLearningOpportunity
      • GetLearningOpportunity
    • AgentTrainingSupportService
      • ListLearningOpportunitiesByOrgId
      • DeleteLearningOpportunityByOrgId
    • Ana
      • GetSpecifiedVisualizations
      • RegisterAccount
      • SetWeeks
      • SetDefaultTimeFilter
      • SetDefaultDashboard
      • GetAccount
      • GetSpecifiedAccount
      • GetAuthorizedAnalyticsLink
      • GenerateMonthlyBilling
      • GetTimeZone
      • SetTimeZone
      • CopyDashViz
      • GetSpecifiedBillingSummary
      • GetBillingSummary
      • EnableCustomReports
      • DisableCustomReports
      • MakeAdoptable
      • MakeUnadoptable
      • AdoptAnaAccount
      • DisownAnaAccount
      • GetAccessibleClients
      • GetFamily
      • GetAllowedDataVisibility
      • GetCurrentDataVisibility
      • GetIndicesVisibility
      • GetAuditableDataVisibility
      • GetOrganizationNames
      • GenerateVizDataById
      • GetClientStatus
      • ReloadClientData
      • ListVisualizationsLegacy
    • Asm
      • StreamAgentState
      • ManagerStreamAgentState
      • PushEvents
      • CreateSession
      • EndSession
      • GetCurrentSession
      • EnableVoice
      • DisableVoice
      • ListConversations
      • AssignNewConversation
      • ListAgents
      • SetConversationCollectedData
      • GetQueuesDetails
    • AsmApi
      • CreateSession
      • GetStatus
      • EndSession
      • GetCurrentSession
      • SwitchSubsession
      • ListConversations
      • AssignNewConversation
      • ListAgents
      • SetConversationCollectedData
      • GetQueuesDetails
    • AsmService
      • CreateSession
      • EndSession
      • GetCurrentSession
      • EnableVoice
      • DisableVoice
      • ListAsmUserDetails
      • PushEvents
    • AuthConnectionService
      • CreateAuthConnection
      • ListAuthConnectionIds
      • GetAuthConnectionSettings
      • GetAuthConnection
      • DeleteAuthConnection
      • UpdateAuthConnectionSecret
      • UpdateAuthConnectionGroups
    • Billing
      • GetBillingPlan
      • UpdateBillingPlan
      • GetInvoice
      • ExportGeneratedInvoice
    • BillingService
      • CommitBillingPlan
        POST
      • CommitDefaultBillingPlan
        POST
      • CreateBillingPlan
        POST
      • CreateDefaultBillingPlan
        POST
      • CreateDefaultRateDefinition
        POST
      • CreateInvoice
        POST
      • CreateRateDefinition
        POST
      • DeleteBillingPlan
        POST
      • DeleteDefaultBillingPlan
        POST
      • DeleteDefaultRateDefinition
        POST
      • DeleteInvoice
        POST
      • DeleteRateDefinition
        POST
      • DuplicateBillingPlan
        POST
      • DuplicateDefaultBillingPlan
        POST
      • ExportInvoice
        POST
      • GetActiveBillingPlan
        POST
      • GetBillingPlan
        POST
      • GetBillingPlanHistory
        POST
      • GetInvoice
        POST
      • GetRateDefinition
        POST
      • ListBillingPlans
        POST
      • ListInvoices
        POST
      • ListRateDefinitions
        POST
      • UpdateBillingPlan
        POST
      • UpdateDefaultBillingPlan
        POST
      • UpdateDefaultRateDefinition
        POST
      • UpdateInvoice
        POST
      • UpdateRateDefinition
        POST
      • CreateDefaultRateDefinition
        POST
      • CreateDefaultRateDefinitions
        POST
      • CreateRateDefinition
        POST
      • CreateRateDefinitions
        POST
      • DeleteDefaultRateDefinition
        POST
      • DeleteDefaultRateDefinitions
        POST
      • DeleteRateDefinition
        POST
      • DeleteRateDefinitions
        POST
      • ExportInvoice
        POST
      • GetRateDefinition
        POST
      • GetRateHistory
        POST
      • ListActiveRateDefinitions
        POST
      • ListRateDefinitions
        POST
      • UpdateDefaultRateDefinition
        POST
      • UpdateRateDefinition
        POST
      • ListProducts
        POST
      • ApplyBillingPlanDraft
        POST
      • CreateBillingPlan
        POST
      • DeleteBillingPlan
        POST
      • GetBillingPlan
        POST
      • ListBillingPlans
        POST
      • UpdateBillingPlan
        POST
      • ApplyDefaultBillingPlanDraft
        POST
      • CreateDefaultBillingPlan
        POST
      • DeleteDefaultBillingPlan
        POST
      • GetDefaultBillingPlan
        POST
      • ListDefaultBillingPlans
        POST
      • UpdateDefaultBillingPlan
        POST
      • CreateRateDefinition
        POST
      • DeleteRateDefinition
        POST
      • GetRateDefinition
        POST
      • ListRateDefinitions
        POST
      • UpdateRateDefinition
        POST
      • CreateDefaultRateDefinition
        POST
      • DeleteDefaultRateDefinition
        POST
      • GetDefaultRateDefinition
        POST
      • ListDefaultRateDefinitions
        POST
      • UpdateDefaultRateDefinition
        POST
      • ExportInvoice
        POST
      • ApplyBillingPlanDraft
        POST
      • CloneBillingPlan
        POST
      • CreateBillingPlan
        POST
      • DeleteBillingPlan
        POST
      • GetBillingPlan
        POST
      • ListBillingPlans
        POST
      • UpdateBillingPlan
        POST
      • ApplyDefaultBillingPlanDraft
        POST
      • CloneDefaultBillingPlan
        POST
      • CreateDefaultBillingPlan
        POST
      • DeleteDefaultBillingPlan
        POST
      • GetDefaultBillingPlan
        POST
      • ListDefaultBillingPlans
        POST
      • UpdateDefaultBillingPlan
        POST
      • CreateRateDefinition
        POST
      • DeleteRateDefinition
        POST
      • GetRateDefinition
        POST
      • ListRateDefinitions
        POST
      • UpdateRateDefinition
        POST
      • CreateDefaultRateDefinition
        POST
      • DeleteDefaultRateDefinition
        POST
      • GetDefaultRateDefinition
        POST
      • ListDefaultRateDefinitions
        POST
      • UpdateDefaultRateDefinition
        POST
      • CreateMatchingRule
        POST
      • DeleteMatchingRule
        POST
      • GetMatchingRule
        POST
      • ListMatchingRules
        POST
      • UpdateMatchingRule
        POST
      • CreateBillingTag
        POST
      • DeleteBillingTag
        POST
      • GetBillingTag
        POST
      • ListBillingTags
        POST
      • UpdateBillingTag
        POST
      • ExportInvoice
        POST
    • BIReportGeneratorService
      • CreateReportJob
      • ListReportJobs
      • UpdateReportJob
      • DeleteReportJob
      • GetReportJob
      • GenerateReport
      • ListReportLogsStream
    • BusinessHoursService
      • ListBusinessHours
      • GetBusinessHours
      • SetBusinessHours
      • AddIntervalToBusinessHours
      • RemoveIntervalFromBusinessHours
      • UpdateBusinessHoursInfo
      • DeleteBusinessHours
      • EvaluateBusinessHours
    • CallMonitorService
      • GetHoldQueueStats
    • CallQueue
      • DequeuePreviewRecordOrCall
      • EnqueuePreviewRecord
      • DequeueScrubbedCallForPreviewRecord
      • ClearPreviewRecordReturnQueue
      • EnqueuePreviewDialCall
      • ClearManualDialQueue
      • ProcessManualDialCall
      • DequeueCallForManualApproval
      • EnqueueManuallyApprovedCall
      • EnqueueManuallyRejectedCall
      • RequeueManuallyApprovedCall
      • EnqueueManuallyApprovedSms
      • EnqueueManuallyRejectedSms
      • RequeueManuallyApprovedSms
      • DequeueSmsMamForManualApproval
      • DequeuePreviewRecordOrCall
      • EnqueuePreviewRecord
      • DequeueScrubbedCallForPreviewRecord
      • ClearPreviewRecordReturnQueue
      • EnqueuePreviewDialCall
      • ClearManualDialQueue
      • ProcessManualDialCall
      • DequeueCallForManualApproval
      • EnqueueManuallyApprovedCall
      • EnqueueManuallyRejectedCall
      • RequeueManuallyApprovedCall
      • EnqueueManuallyApprovedSms
      • EnqueueManuallyRejectedSms
      • RequeueManuallyApprovedSms
      • DequeueSmsMamForManualApproval
    • CBS
      • CreateServiceId
      • CreateCallbackWithDetails
      • UpdateScheduledCallbackToReady
      • UpdateScheduledCallbackToCanceled
      • GetNextScheduledCallbackWithDetails
      • UpdateScheduledCallbackToClosed
      • UpdateScheduledCallback
      • GetScheduledCallbackWithDetails
      • ListScheduledCallbacksWithDetails
      • ListScheduledCallbacksWithDetailsBySkills
    • Cfg
      • GetWebAgentConfig
      • GetWebAgentConfig
    • ClassifierFileTemplates
      • ParseFile
      • ListEvents
      • PeekList
      • UpdateFileTemplate
      • DeleteFileTemplate
      • ListFileTemplates
      • GetFileTemplate
    • Compliance
      • RuleAutoComplete
      • CheckRuleSet
      • AssignRuleSet
      • ListRuleSets
      • GetRuleSet
      • GetRuleSetByName
      • CreateRuleSet
      • RenameRuleSet
      • EnableRuleSet
      • DisableRuleSet
      • CreateScrubList
      • UpdateScrubList
      • AddScrubListEntries
      • UpdateScrubEntry
      • DeleteScrubListEntries
      • DeleteAllListEntries
      • GetScrubList
      • DeleteScrubList
      • GetDefaultRules
      • GetScrubLists
      • SearchScrubList
      • GetScrubListUploadUrl
      • ProcessScrubListUpload
      • ScrubListDownload
      • ProcessScrubListDeleteUpload
      • ScrubListDelete
      • ExportScrubList
      • PurgeScrubList
      • CreateScenario
      • UpdateScenario
      • DeleteScenario
      • RunAssignedScenarios
      • ListAllScenarios
      • ListUnassignedScenarios
      • ListAssignedRuleSets
      • ListAssignedScenarios
      • AssignScenario
      • UnassignScenario
      • EnableScenario
      • DisableScenario
      • GetFieldNames
      • GetResultDescriptions
      • CreateConsentProfile
      • CreateConsent
      • GetConsentProfile
      • GetConsent
      • GetConsentByProfileAndContent
      • GetConsentByContent
      • SearchConsentByContent
      • UpdateConsent
      • ExpireConsent
      • RevokeConsent
      • DeleteConsent
      • ProcessConsentListDeleteUpload
      • ConsentListDownload
      • EnableConsentProfile
      • DisableConsentProfile
      • ListConsentProfiles
      • GetConsentUploadUrl
      • ProcessConsentUpload
      • ExportConsentList
      • ListConsentTopics
      • GetConsentTopic
      • CreateConsentTopic
      • DeleteConsentTopic
      • UpdateConsentTopic
      • ProcessOutboundCall
      • QueryHolidays
      • GetScenario
    • ContactManager
      • GetContactList
      • ListContactEntryList
      • GetEncContactEntry
      • GetKYCEncContactEntry
      • GetKYCKeys
      • AddContactEntry
      • EditContactEntry
      • ListContactsByEntity
      • GetContactFieldType
      • ListContactActivityLog
    • Dashboards
      • CreateDashboard
      • GetDashboard
      • GetDefaultDashboard
      • ListDashboards
      • ListProductTypes
      • DeleteDashboard
      • SetDefaultDashboard
      • UpdateDashboard
      • UpdateDashboardTitleAndDescription
      • UpdateDashboardView
      • UpdateDashboardLayout
      • PublishDashboard
      • CreateApplicationDashboard
      • ListApplicationsDashboards
      • DeleteApplicationDashboard
    • DeliveryApi
      • CreateTransferConfig
      • ListTransferConfigs
      • ListTransferConfigsByCredentialID
      • UpdateTransferConfig
      • DeleteTransferConfig
      • GetTransferConfig
      • GetTransferConfigByName
      • ListHistory
      • ListHistoryByTransferConfig
      • ListCredentials
      • GetCredential
      • CreateCredential
      • DeleteCredential
      • UpdateCredential
      • CreateDeliveryDefinition
      • DeleteDeliveryDefinition
      • GetDeliveryDefinition
      • GetDeliveryDefinitionByName
      • ListDeliveryDefinitions
      • ListDeliveryDefinitionsByCredentialID
      • UpdateDeliveryDefinition
      • CreateEncryption
      • DeleteEncryption
      • GetEncryption
      • ListEncryptions
      • UpdateEncryption
      • ListSMSNumbers
      • TriggerDemoOutboundDelivery
    • ExileCertificateManagerService
      • CreateExileCertificate
      • RevokeExileCertificate
      • AssignExileConfiguration
      • UnassignExileConfiguration
      • ListExileCertificates
      • CreateExileConfiguration
      • UpdateExileConfiguration
      • DeleteExileConfiguration
      • ListExileConfigurations
    • ExplorerService
      • ListDatasourceSchemas
      • Query
      • GetSupportQuery
      • GetQueryExplain
      • GetWeeksOfData
    • FTS
      • GetUploadFileUrl
    • FtsApi
      • GetUploadFileUrl
    • GenericFinviService
      • PopAccount
    • GhostNotifierApi
      • ListNotifications
    • HuntGroupsService
      • ListHuntGroupExileLinks
      • CopyHuntGroupExileLink
      • UpdateHuntGroupExileLinks
      • ListHuntGroupAgentTriggers
      • CopyHuntGroupAgentTrigger
      • UpdateHuntGroupAgentTriggers
      • CopyHuntGroupToOrganization
      • AdminCopyHuntGroupToOrganization
      • AdminListHuntGroups
      • ListAgentScripts
      • CreateAgentClientInfoDisplayTemplate
      • UpdateAgentClientInfoDisplayTemplate
      • GetAgentClientInfoDisplayTemplate
      • ListAgentClientInfoDisplayTemplates
      • DeleteAgentClientInfoDisplayTemplate
      • AssignAgentClientInfoDisplayTemplateToHuntGroups
      • UnassignAgentClientInfoDisplayTemplateFromHuntGroups
    • IdpService
      • CreateClient
      • UpdateClient
      • DeleteClient
      • ListClients
    • Insights
      • CreateInsight
      • ListInsights
      • ListInsightsStream
      • ListOrgInsights
      • UpdateInsight
      • DeleteInsight
      • GetInsight
      • CreateCommonsInsight
      • UpdateCommonsInsight
      • DeleteCommonsInsight
      • GetVfsSchema
      • ListVfses
      • ListVfsSchemas
      • PublishInsight
      • CreateOutputConfiguration
      • ListOutputConfigurations
      • UpdateOutputConfiguration
      • DeleteOutputConfiguration
      • GetOutputConfiguration
      • SetDefaultOutputConfiguration
      • GetDefaultOutputConfiguration
    • InstantDataService
      • StreamAgentEvents
      • StreamCallerEvents
    • Integrations
      • Process
      • GetIntegrationTransaction
      • GetIntegrationTransactionReport
      • GetIntegrationTransactionReportData
      • SearchPastTransactions
      • GetAggregatedMetadata
      • GetPortalLinksByDateRange
      • CreateIntegrationConfig
      • GetIntegrationConfig
      • UpdateIntegrationConfig
      • DeleteIntegrationConfig
      • ListIntegrations
      • ListIntegrationsForOrg
      • ListIntegrationConfigNames
      • ListJourneyConfigs
      • ListNonJourneyConfigs
      • CreatePortalConfig
      • ListPortalConfigs
      • UpdatePortalConfig
      • GetPortalConfig
      • DeletePortalConfig
      • UpdatePortalLogo
      • GetPortalLogo
      • CreatePaymentPortalLinks
      • Summary
      • ListIntegrationTemplatesByConfig
      • CallEpicPatient
      • HangUpEpicPatientCall
      • GenerateEpicKeyPairs
      • PopulateIntegrationLink
      • ProcessWorkflow
      • InsertPrivateField
      • CalculateFees
      • GetIntegrationSettings
      • UpsertIntegrationSettings
      • DeliverReceipt
    • IntegrationsPublic
      • GetLinkData
      • SubmitVerification
      • SessionKeepAlive
      • GetInvoice
      • SubmitPayment
      • GetReceipt
      • ProcessWorkflow
      • GetLinkDetails
      • CalculateFees
      • DeliverReceipt
    • LabelsService
      • CreateLabel
      • GetLabel
      • UpdateLabel
      • ListLabels
      • DeleteLabel
      • AttachLabel
      • DetachLabel
      • GetLabeledEntityMap
      • AssignLabels
      • RevokeLabels
    • Learn
      • Exist
      • Content
      • ExportMany
      • SearchContent
      • ListSearchResults
      • Standalone
      • ContentEditorData
      • Update
      • StoreStaticImage
      • UploadDynamicScreenshot
      • DeleteStandalone
      • Snippet
      • DeleteLearnPages
      • CreateEditVersion
      • PublishVersion
      • ContentByVersion
      • UpdateByVersion
      • ListSearchResultsByVersion
      • ReviewFileVersions
      • ReviewVersion
      • ExportManyStream
      • ListVersions
      • ReviewVersionStream
      • DeleteVersion
      • UploadStaticImage
      • GetUpdateUrl
      • AdvancedSearch
    • Projects
      • CreateProject
      • ListProjects
      • GetProject
      • DeleteProject
      • UpdateProject
    • LMS
      • GetPublicKey
      • CreateFileTemplate
      • ListFileTemplates
      • UpdateFileTemplate
      • DeleteFileTemplate
      • GetFileTemplate
      • CreateField
      • ListFields
      • GetField
      • UpdateField
      • DeleteField
      • ListAvailableFieldsByElementId
      • ListFieldsForElement
      • ListAutocompleteFields
      • ListCampaignLinks
      • PeekList
      • GetHistory
      • CreateElement
      • ListElements
      • GetElement
      • UpdateElement
      • DeleteElement
      • CopyPipelineUpstream
      • CopyPipelineDownstream
      • ProcessElement
      • GetAvailableFields
      • ListNewEvents
      • ViewQueue
      • Autocomplete
      • GetComplianceScrubLists
      • FindFieldUsages
      • FindInvalidElements
      • CreateCollection
      • GetCollection
      • UpdateCollection
      • RetypeCollection
      • DeleteCollection
      • ListCollections
      • ResetCollection
      • AddCollectionEntry
      • DeleteCollectionEntry
      • UpdateCollectionEntry
      • StreamCollection
      • SearchCollectionsPaginated
      • GetCollectionEntries
      • CreateCjsSearchDefinition
      • GetCjsSearchDefinition
      • UpdateCjsSearchDefinition
      • DeleteCjsSearchDefinition
      • ListCjsSearchDefinitions
      • ExecuteCjsSearchDefinition
      • GetCjsSecureSearchCriteria
      • CreateCjsSecureSearchCriteria
      • UpdateCjsSecureSearchCriteria
      • SampleEndpoint
      • GetAvailableEHRFields
      • GetQueuedEventsStatusByElementId
      • ListPools
      • CreatePipelineCanvas
      • ListPipelineCanvases
      • UpdatePipelineCanvas
      • DeletePipelineCanvas
      • GetPipelineCanvas
      • GetPipelineCanvasEvents
      • DeleteFileTemplate
      • GetFileTemplate
      • ListFileTemplates
      • ParseFileTemplate
      • UpdateFileTemplate
      • ProcessList
      • StreamList
    • NewsroomAPI
      • CreateNewsArticle
      • ListNewsArticles
      • GetNewsArticleById
      • UpdateNewsArticle
      • CreatePublishedArticle
      • ListPublishedArticles
      • GetPublishedArticleById
      • UserActivity
      • GetNewsForUser
      • StoreNewsArticleImage
      • ListImagesForNewsArticle
      • UploadNewsArticleImage
      • CreateClientArticle
      • UpdateClientArticle
      • ListClientArticles
      • CreatePublishedClientArticle
      • GetPublishedClientArticleById
      • StoreClientArticleImage
      • ListImagesForClientArticle
      • UploadClientArticleImage
      • ListPublishedClientArticles
      • GetClientArticleById
    • Notifier
      • GetNotify
    • OauthService
      • GetConnectedInboxOAuthURL
    • ObservedHolidaysService
      • ListObservedHolidays
      • GetObservedHolidays
      • SetObservedHolidays
      • AddToObservedHolidays
      • RemoveObservedHolidays
      • UpdateObservedHolidaysInfo
      • DeleteObservedHolidays
      • EvaluateObservedHolidays
    • OmniApi
      • ArchiveCampaign
      • CreateCampaign
      • GetCampaignById
      • PauseCampaign
      • ResumeCampaign
      • UpdateCampaign
      • UpdateCampaignPacingSpeed
      • SendOmniMessage
      • ManagerSendOmniMessage
      • CreateDisposition
      • DeleteDisposition
      • ListDispositions
      • UpdateDisposition
      • ListCustomUnsubscribeLinks
      • CreateCustomUnsubscribeLink
      • UpdateCustomUnsubscribeLink
      • DeleteCustomUnsubscribeLink
      • ListCampaigns
      • ManagerListMessages
      • ListMessages
      • ManagerListConversations
      • ListContactLists
      • GetAvailableHeaders
      • GetOmniExchangeElements
      • GetFieldsForElement
      • ApproveTask
      • GetNextQueuedTask
      • GetTask
      • ListTasks
      • RejectTask
      • RequeueTask
      • CreateConnectedInbox
      • DeleteConnectedInboxBySid
      • GetConnectedInboxBySid
      • PerformSendgridAccountChecks
      • ListConnectedInboxes
      • TestConnectedInbox
      • UpdateConnectedInbox
      • CreateVerifiedEmail
      • DeleteVerifiedEmail
      • GetVerifiedEmailBySid
      • ListVerifiedEmails
      • ResendVerifiedEmail
      • UpdateVerifiedEmail
      • GetPendingGoogleXOAuth2Data
      • SendEmailNotification
      • SendFeedbackEmail
      • GetOmniAttachment
      • CreateTasks
      • CreateSignature
      • DeleteSignature
      • ListSignatures
      • UpdateSignature
      • SuggestResponse
      • CreateProject
      • ListProjects
      • EditProjectById
      • CloseProjectById
      • GetProjectById
      • CreateCannedMessage
      • ListCannedMessages
      • UpdateCannedMessage
      • GetCannedMessageById
      • DeleteCannedMessageById
      • CreateCannedMessageGroup
      • ListCannedMessageGroups
      • UpdateCannedMessageGroup
      • DeleteCannedMessageGroup
      • ListCannedMessagesByGroupId
      • GetCannedMessageGroupById
      • ListUserSkills
      • ListWhatsAppNumbers
      • CreateWhatsAppNumber
      • UpdateWhatsAppNumber
      • CreateManualTask
    • Org
      • RegisterOrganization
      • ConvertOrgToManual
      • UpdateOrganization
      • ArchiveOrganization
      • UnArchiveOrganization
      • ListArchivedOrganizations
      • GetOrganizationProfile
      • GetOrganizationProfileById
      • ListOrganizationDescriptions
      • ListRegionalOrganizations
      • UpdateP3OwningOrg
      • GetP3OwningOrg
      • ListOrganizationUserDescriptions
      • AdminListUserDescriptions
      • ListUserDescriptions
      • GetUserDirectory
      • GetRegions
      • GetMyUserDetails
      • GetUserDetails
      • AdminGetUserDetails
      • GetAgentUsers
      • GetAgentSettings
      • GetAgentProfileGroup
      • UpdateAgentProfileGroup
      • CreateAgentProfileGroup
      • ListAgentProfileGroups
      • DeleteAgentProfileGroup
      • AssignAgentProfileGroups
      • UpdateUser
      • UpdateMyUser
      • UpdateUserCallerId
      • CreateUser
      • CreateUserByOrgId
      • CreateDelegatedUser
      • UpdateUserPassword
      • UpdateMyUserPassword
      • UpdateUserPasswordByOrgId
      • ResetUserRequirePasswordReset
      • GetUserPasswordResetLink
      • GetMyUserPasswordResetLink
      • GetUserPasswordResetLinkByOrgId
      • GetUserEmailVerified
      • GetUserEmailVerifiedByOrgId
      • SendUserVerificationEmailByOrgId
      • SendUserVerificationEmail
      • ManualUserEmailVerificationByOrgId
      • ManualUserEmailVerification
      • GetTempUserToken
      • GetTempUserTokenByUserId
      • GetCountriesList
      • GetAdminClientPreferences
      • UpdateAdminClientPreferences
      • GetPermissions
      • RevokeAccountOwnerPermissionFromUser
      • UpdateUserDisabled
      • UpdateUserDisabledByOrgId
      • UpdateBulkUsersDisabled
      • GetOrgBillingSettingsByOrgId
      • GetOrgBillingSettings
      • SetOrgBillingSettings
      • AddOrgBillingOverride
      • RemoveOrgBillingOverride
      • GetSystemDefaultBillingRates
      • ListPermissionGroupsByOrgId
      • ListPermissionGroups
      • CreatePermissionGroup
      • UpdatePermissionGroup
      • DeletePermissionGroup
      • AssignUserToAccountOwnerPermissionGroup
      • AssignUserPermissionGroup
      • AssignUsersPermissionGroup
      • UpdateUserNeoPermissionGroups
      • RevokeUserPermissionGroup
      • RevokeUsersPermissionGroup
      • InitDefaultPermissionGroups
      • AddPermissionToAccountOwnerPermissionGroup
      • RevokePermissionToAccountOwnerPermissionGroup
      • AddPermissionToOrgDefaultGroup
      • RemovePermissionFromOrgDefaultGroup
      • GetOrgDefaultSuperUserGroup
      • ListP3PermissionGroupsByOrgId
      • ListP3PermissionGroups
      • AddUserRegion
      • RemoveUserRegion
      • CreateP3PermissionGroup
      • UpdateP3PermissionGroupByOrgId
      • UpdateP3PermissionGroup
      • DeleteP3PermissionGroup
      • AssignUsersP3PermissionGroup
      • AddLoginToUser
      • RevokeUsersP3PermissionGroup
      • GetContactPreferences
      • UpdateContactPreferences
      • GetCompliancePreferences
      • UpdateCompliancePreferences
      • GetAgentPreferences
      • UpdateAgentPreferences
      • GetOrganizationPreferences
      • UpdateOrganizationPreferences
      • GetSchedulePreferences
      • UpdateSchedulePreferences
      • GetBusinessPreferences
      • UpdateBusinessPreferences
      • GetEndOfDayPreferences
      • UpdateEndOfDayPreferences
      • GetReportFilterPreferences
      • UpdateReportFilterPreferences
      • GetPhonePreferences
      • UpdatePhonePreferences
      • GetDashboardGeneralPreferences
      • UpdateDashboardGeneralPreferences
      • GetWebhookPreferences
      • UpdateWebhookPreferences
      • GetBroadcastPreferences
      • UpdateBroadcastPreferences
      • GetAuthenticationPreferences
      • UpdateAuthenticationPreferences
      • GetRecordingPreferences
      • UpdateRecordingPreferences
      • GetDashboardQueuePreferences
      • UpdateDashboardQueuePreferences
      • GetAgentQuickViewPreferences
      • GetVoiceAnalyticsPreferences
      • UpdateVoiceAnalyticsPreferences
      • UpdateVoiceAnalyticsPreferencesEnabled
      • GetScorecardsPreferences
      • UpdateScorecardsPreferences
      • GetEmailSmsPreferences
      • UpdateEmailSmsPreferences
      • EditAgentQuickViewPreferences
      • EditBackofficeThemePreference
      • GetBackofficeThemePreference
      • AcceptLinkbackRecordingTerms
      • LinkbackUpdateBroadcastTemplates
      • RecordEmailUnsubscribeAcknowledgement
      • ClearEmailUnsubscribeAcknowledgement
      • CreateWebLinkTemplate
      • ListWebLinkTemplates
      • GetWebLinkTemplate
      • UpdateWebLinkTemplate
      • DeleteWebLinkTemplate
      • CreateAgentTriggerTemplate
      • ListAgentTriggerTemplates
      • GetAgentTriggerTemplate
      • UpdateAgentTriggerTemplate
      • DeleteAgentTriggerTemplate
      • CreateClientInfoDisplayTemplate
      • ListClientInfoDisplayTemplates
      • UpdateClientInfoDisplayTemplate
      • DeleteClientInfoDisplayTemplate
      • GetClientInfoDisplayTemplate
      • ListAgentPauseCodes
      • CreateAgentPauseCode
      • UpdateAgentPauseCode
      • DeleteAgentPauseCode
      • ListCustomReportFilters
      • CreateCustomReportFilter
      • UpdateCustomReportFilter
      • DeleteCustomReportFilter
      • ListAgentResponseGroups
      • ListLastTemplateElements
      • ListQueueConfigsByOrgId
      • DeleteQueueConfig
      • GetQueueConfig
      • CreateQueueConfig
      • UpdateQueueConfig
      • CopyQueueConfig
      • GetAllQueueConfigSounds
      • GetQueueConfigSound
      • SetQueueConfigSound
      • SetAllQueueConfigSoundsFromSource
      • GetUserBlocked
      • UnblockUser
      • ListP3UnMigratedUsers
      • MigrateP3User
      • UpdateP3UserName
      • ListOwnedUsers
      • ListOwnedOrgsByOrgId
      • ListOwnedOrgs
      • RemoveLoginStrikes
      • RemoveUserLoginStrikes
      • ListLoginHistory
      • UpdateP3UserSids
      • CreateAuthConnection
      • GetAuthConnectionSettings
      • UpdateAuthConnectionSettings
      • DeleteAuthConnection
      • GetUserSubscription
      • GetMyUserSubscription
      • AddUserSubscription
      • AddMyUserSubscription
      • RemoveUserSubscription
      • RemoveMyUserSubscription
      • UpdateUserSubscription
      • UpdateMyUserSubscription
      • ListUserSubscriptions
      • ListMyUserSubscriptions
      • ListOrgSubscriptions
      • GetSystemEnvironmentDetails
      • ListAgentStatisticsTemplates
      • CreateAgentStatisticsTemplate
      • UpdateAgentStatisticsTemplate
      • DeleteAgentStatisticsTemplate
      • CreateOrganization
      • GetOrganization
      • GetOrganizationById
      • UpdateOrganization
      • ArchiveOrganization
      • UnArchiveOrganization
      • ListAllOrganizationsGlobally
      • ListOrganizationsByRegion
      • ListArchivedOrganizations
      • ConvertOrgToManual
      • ListOwnedOrgs
      • GetOrganizationPreferences
      • UpdateOrganizationPreferences
      • GetAgentPreferences
      • UpdateAgentPreferences
      • GetContactPreferences
      • UpdateContactPreferences
      • GetAuthenticationPreferences
      • UpdateAuthenticationPreferences
      • GetWebhookPreferences
      • UpdateWebhookPreferences
      • GetDashboardGeneralPreferences
      • UpdateDashboardGeneralPreferences
      • GetDashboardQueuePreferences
      • UpdateDashboardQueuePreferences
      • GetPhonePreferences
      • UpdatePhonePreferences
      • GetCompliancePreferences
      • UpdateCompliancePreferences
      • GetBroadcastPreferences
      • UpdateBroadcastPreferences
      • GetSchedulePreferences
      • UpdateSchedulePreferences
      • GetEmailSmsPreferences
      • UpdateEmailSmsPreferences
      • GetBusinessPreferences
      • UpdateBusinessPreferences
      • UpdateAdminBusinessPreferences
      • GetScorecardsPreferences
      • UpdateScorecardsPreferences
      • GetVoiceAnalyticsPreferences
      • ListVoiceAnalyticsPreferences
      • UpdateVoiceAnalyticsPreferences
      • GetEndOfDayPreferences
      • UpdateEndOfDayPreferences
      • GetReportFilterPreferences
      • UpdateReportFilterPreferences
      • GetRecordingPreferences
      • UpdateRecordingPreferences
      • GetAdminClientPreferences
      • UpdateAdminClientPreferences
      • AcceptLinkbackRecordingTerms
      • LinkbackUpdateBroadcastTemplates
      • RecordEmailUnsubscribeAcknowledgement
      • ClearEmailUnsubscribeAcknowledgement
      • ListBusinessHours
      • GetBusinessHours
      • SetBusinessHours
      • AddIntervalToBusinessHours
      • RemoveIntervalFromBusinessHours
      • UpdateBusinessHoursInfo
      • DeleteBusinessHours
      • EvaluateBusinessHours
      • CreateUser
      • CreateDelegatedUser
      • GetMyUser
      • GetUser
      • GetUserByOrgId
      • ListAgents
      • ListPublicUsers
      • ListUsers
      • ListUsersByOrgId
      • ListUsersByRegion
      • UpdateMyUser
      • UpdateUser
      • UpdateUserLabels
      • UpdateUserCallerId
      • UpdateUserDisabled
      • UpdateUserDisabledByOrgId
      • GetMyUserPasswordResetLink
      • GetUserPasswordResetLink
      • GetUserPasswordResetLinkByOrgId
      • CreatePasswordResetLink
      • CreatePasswordResetLinkByOrgId
      • GetUserLoginInfo
      • GetUserEmailVerified
      • GetUserEmailVerifiedByOrgId
      • ResetMyPassword
      • ResetUserPassword
      • ResetUserPasswordByOrgId
      • SendUserEmailVerification
      • SendUserEmailVerificationByOrgId
      • SendPasswordReset
      • SendPasswordResetByOrgId
      • GetUserSessionData
      • GetAgentProfileGroup
      • ListAgentProfileGroups
      • UpdateAgentProfileGroup
      • CreateAgentProfileGroup
      • DeleteAgentProfileGroup
      • AssignAgentProfileGroups
      • AddUserSubscription
      • AddUserSubscriptionByUserId
      • GetUserSubscription
      • GetUserSubscriptionByUserId
      • UpdateUserSubscription
      • UpdateUserSubscriptionByUserId
      • RemoveUserSubscription
      • RemoveUserSubscriptionByUserId
      • ListUserSubscriptions
      • ListUserSubscriptionsByUserId
      • ListOrgSubscriptions
      • CreateAuthToken
      • CreateAuthTokenByUserId
      • ListAuthTokens
      • ListAuthTokensByUserId
      • SetAuthTokenExpiration
      • SetAuthTokenExpirationByUserId
      • DeleteAuthToken
      • DeleteAuthTokenByUserId
      • GetHuntGroupSettings
      • UpdateHuntGroupSettings
      • CreateHuntGroup
      • UpdateHuntGroupGeneralDetails
      • DeleteHuntGroup
      • GetHuntGroupDetails
      • ListCallerIdBuckets
      • GetDataDipTemplate
      • ListDataDipTemplates
      • CreateDataDipTemplate
      • UpdateDataDipTemplate
      • DeleteDataDipTemplate
      • CopyDataDipTemplate
      • CopyDataDipTemplateToOrganization
      • ListBroadcastTemplateGeneralDetails
      • ListAgentResponseAutoRules
      • CreateAgentResponseAutoRules
      • UpdateAgentResponseAutoRules
      • DeleteAgentResponseAutoRules
      • ListHuntGroupWebLinks
      • CopyHuntGroupWebLink
      • UpdateHuntGroupWebLinks
      • ListHuntGroupIntegrationLinks
      • CopyHuntGroupIntegrationLink
      • UpdateHuntGroupIntegrationLinks
      • GetHuntGroupClientInfoDisplayTemplate
      • CreateHuntGroupClientInfoDisplayTemplate
      • UpdateHuntGroupClientInfoDisplayTemplate
      • DeleteHuntGroupClientInfoDisplayTemplate
      • CopyHuntGroupClientInfoDisplayTemplate
      • CreateCampaignClientInfoDisplayTemplate
      • ListHuntGroupsWithClientInfoTemplateData
      • ListAgentTriggers
      • CopyAgentTrigger
      • UpdateAgentTriggers
      • ListHuntGroupScripts
      • ListOrgHuntGroupScripts
      • GetHuntGroupScript
      • CreateHuntGroupScript
      • UpdateHuntGroupScript
      • DeleteHuntGroupScript
      • AssignScriptToHuntGroups
      • UnassignScriptFromHuntGroups
      • CreateTrust
      • AcceptTrust
      • RejectTrust
      • GetTrust
      • ListIncomingTrusts
      • ListGivenTrusts
      • ListAssignableTrusts
      • DeleteTrust
      • AssignTrust
      • UnassignTrust
      • CreateLabel
      • DeleteLabel
      • ListLabels
      • GetLabel
      • UpdateLabel
      • AssignLabel
      • UnassignLabel
      • GetAssignmentCounts
      • GetAssignableLabels
      • GetPermissions
      • GetUserPermissions
      • CreatePermissionGroup
      • UpdatePermissionGroup
      • DeletePermissionGroup
      • ListPermissionGroups
      • ListPermissionGroupsByOrgId
      • AssignUsersPermissionGroup
      • RevokeUsersPermissionGroup
      • AssignLabels
      • RevokeLabels
      • AssignAccountOwnerPermissionToUser
      • RevokeAccountOwnerPermissionFromUser
      • InitDefaultPermissionGroups
      • GetAccountOwnerGroup
      • GetLicenses
      • GetOrgLicenses
      • UpdateLicenses
      • RemovePermissionFromAllPermissionGroups
      • ListP3PermissionGroups
      • ListP3PermissionGroupsByOrgId
      • CreateP3PermissionGroup
      • UpdateP3PermissionGroup
      • UpdateP3PermissionGroupByOrgId
      • DeleteP3PermissionGroup
      • AssignUsersP3PermissionGroup
      • RevokeUsersP3PermissionGroup
      • RefreshMfaLockout
      • RefreshMfaLockoutByOrgId
      • SetMfaType
      • SetMyMfaType
      • EnableUserMfa
      • EnableMyUserMfa
      • GetUserMfaInfo
      • GetMyUserMfaInfo
      • GetMyAllowedMfaMethods
      • GenerateTOTPSecret
      • VerifyTOTPCode
      • CreateBusinessHours
      • UpdateBusinessHours
      • CreateCertificateInfo
      • DeleteCertificateInfo
      • RevokeCertificateInfo
      • ListCertificateInfo
      • AddGroupedUserIPRestrictions
      • RemoveGroupedUserIPRestrictions
      • ListUsersAllowedIps
      • ListResponseEvaluators
      • GetResponseEvaluator
      • CreateResponseEvaluator
      • UpdateResponseEvaluator
      • DeleteResponseEvaluator
    • OrgLegacy
      • RegisterOrganization
    • P3Api
      • GetAgentHuntGroup
      • GetAgentSession
      • GetAgentSkills
      • CreateAgentSkill
      • UpdateAgentSkill
      • DeleteAgentSkill
      • ListAgentSkills
      • ListSkillsForCurrentAgent
      • ListSkills
      • UpdateAgentSkills
      • GetCurrentAgent
      • GetClientInfoData
      • GetClientInfoDisplayTemplate
      • ListAgentStatisticsData
      • ListPBXExtensions
      • ListAgentExtensions
      • ListHuntGroupExtensions
      • CreateExtension
      • DeleteExtension
      • UpdateExtension
      • UpdatePBXExtension
      • CreateDNCLNumbers
      • GetScriptOrResponses
      • GetHuntGroupAgentSettings
      • ListHuntGroupWebLinks
      • GetHuntGroupPauseCodes
      • ListAgentCallHistory
      • ListClientPhoneBookEntries
      • ListHuntGroupPhoneBookEntries
      • CreatePhoneBookEntry
      • UpdatePhoneBookEntry
      • DeletePhoneBookEntry
      • ListPhoneBooks
      • ListAgentTriggers
      • GetCampaignCompletionStatus
      • GetLostPeerInfo
      • GetDispositionKeys
      • GetReadyAgents
      • ListAgentQueueAndOnHoldCallData
      • SaveAgentCallResponses
      • ListAgentTransferOptions
      • UpdateAgentCallResponseValue
      • GetIntercomPeerInfo
      • ListOrgResponseEvaluators
      • GetQueueConfigurationOptionsArray
      • GetConditionalDNCLRules
      • ManualDialStart
      • ListExtendedCallHistory
      • ListWhiteListPhoneBooks
      • DownloadCallRecording
      • DownloadCallRecordings
      • PlacePreviewDialCall
      • CancelPreviewDialCall
      • UpdateTaskStatus
      • ListCallbackRoutingAgents
      • ListCallbackRoutingSkills
      • HandleRecordingDelay
      • UpdateAgentAssignedHuntGroup
      • GetCallData
      • ListHuntGroups
      • ListReassignmentHuntGroups
      • GetOrgAgentSettings
      • ListCallerIdsFromBucket
      • SaveLastCallResponse
      • ListAgentCallLogsByCallSidAndType
      • ListAgentCallResponseValues
      • GetContactSchemaByContactGroup
      • ListContactGroupDetailsByClientSid
      • GetContactGroupDetails
      • GetContactGroupSize
      • CreateContactFieldDescription
      • UpdateContactFieldDescription
      • DeleteContactFieldDescription
      • ListContactFieldDescriptions
      • ListContactFieldDescriptionsByCGSid
      • ListContactImportTemplates
      • UpdatePreviewRecordToFinished
      • UpdateAgentHuntGroup
      • MultiAgentHuntGroupAssignment
      • GetAgentProfile
      • RecalculateBilling
      • ListOutboundBroadcastTemplateData
      • MultiAgentSkillAssignment
      • MultiAgentSkillUnassignment
      • ListMAMAgentHuntGroupsByClientSid
      • ListTtsVoices
      • CreateTtsVoice
      • DeleteTtsVoice
      • ListCustomDataKeys
      • CreateCustomDataKey
      • DeleteCustomDataKey
      • UpdateCustomDataKey
      • GetActivityLogHistory
      • ListTableTemplateProperties
      • ListAgentSkillsFilters
      • ListScheduleRules
      • ListCustomReportFilters
      • ListSmsNumbers
      • GetMailMerge
      • ListDistinctPauseCodes
      • GetAgentHuntGroup
      • GetAgentSession
      • GetAgentSkills
      • CreateAgentSkill
      • UpdateAgentSkill
      • DeleteAgentSkill
      • ListSkillsForCurrentAgent
      • ListSkills
      • UpdateAgentSkills
      • GetCurrentAgent
      • GetClientInfoData
      • GetClientInfoDisplayTemplate
      • ListAgentStatisticsData
      • ListPBXExtensions
      • ListAgentExtensions
      • ListHuntGroupExtensions
      • CreateExtension
      • DeleteExtension
      • UpdateExtension
      • UpdatePBXExtension
      • CreateDNCLNumbers
      • GetScriptOrResponses
      • GetHuntGroupAgentSettings
      • ListHuntGroupWebLinks
      • GetHuntGroupPauseCodes
      • ListAgentCallHistory
      • ListClientPhoneBookEntries
      • ListHuntGroupPhoneBookEntries
      • CreatePhoneBookEntry
      • UpdatePhoneBookEntry
      • DeletePhoneBookEntry
      • ListPhoneBooks
      • ListAgentTriggers
      • GetCampaignCompletionStatus
      • GetLostPeerInfo
      • GetDispositionKeys
      • GetReadyAgents
      • ListAgentQueueAndOnHoldCallData
      • SaveAgentCallResponses
      • ListAgentTransferOptions
      • UpdateAgentCallResponseValue
      • GetIntercomPeerInfo
      • ListOrgResponseEvaluators
      • GetQueueConfigurationOptionsArray
      • GetConditionalDNCLRules
      • ManualDialStart
      • GetExtendedCallHistories
      • ListWhiteListPhoneBooks
      • DownloadCallRecording
      • DownloadCallRecordings
      • PlacePreviewDialCall
      • CancelPreviewDialCall
      • UpdateTaskStatus
      • ListCallbackRoutingAgents
      • ListCallbackRoutingSkills
      • HandleRecordingDelay
      • UpdateAgentAssignedHuntGroup
      • GetCallData
      • ListHuntGroups
      • ListReassignmentHuntGroups
      • GetOrgAgentSettings
      • ListCallerIdsFromBucket
      • SaveLastCallResponse
      • ListAgentCallLogsByCallSidAndType
      • ListAgentCallResponseValues
      • GetContactSchemaByContactGroup
      • ListContactGroupDetailsByClientSid
      • GetContactGroupDetails
      • GetContactGroupSize
      • CreateContactFieldDescription
      • DeleteContactFieldDescription
      • ListContactFieldDescriptions
      • ListContactFieldDescriptionsByCGSid
      • ListContactImportTemplates
      • UpdatePreviewRecordToFinished
      • UpdateAgentHuntGroup
      • MultiAgentHuntGroupAssignment
      • GetAgentProfile
      • RecalculateBilling
      • ListOutboundBroadcastTemplateData
      • MultiAgentSkillAssignment
      • MultiAgentSkillUnassignment
      • ListMAMAgentHuntGroupsByClientSid
      • ListTtsVoices
      • CreateTtsVoice
      • DeleteTtsVoice
      • ListCustomDataKeys
      • CreateCustomDataKey
      • DeleteCustomDataKey
      • UpdateCustomDataKey
      • GetActivityLogHistories
      • ListTableTemplateProperties
      • ListAgentSkillsFilters
      • ListScheduleRules
      • ListCustomReportFilters
      • ListSmsNumbers
    • PBXService
      • QueryPbxUsers
      • QueryRingGroups
      • UpdatePbxUser
      • UpdateRingGroup
      • CreateRingGroup
      • DeleteRingGroup
      • AssignRandomExtension
      • ListPBXUsers
      • GetPBXUser
      • ListRingGroups
      • ListRingGroupsBySipId
      • GetRingGroup
      • GetSIPAccount
      • GetSIPAccountByUserId
      • GetSIPCredentials
      • ListSIPAccounts
      • ListSIPAccountsByRingGroupId
      • UpdateSIPAccount
      • UpdateRingGroup
      • CreateRingGroup
      • DeleteRingGroup
      • AssignRandomExtension
    • PortalManagerApi
      • UpsertPortalConfig
      • ListPortalConfigs
      • GetPortalConfig
      • DeletePortalConfig
      • UpdatePortalConfigLogo
      • GetPortalConfigLogo
      • ListPortalLinks
      • GetPortalLink
      • DeletePortalLink
      • CreatePortalLinks
      • UpsertPortal
      • GetPortal
      • DeletePortal
      • ListPortals
      • ListDetailedPortals
      • GetDetailedPortal
      • UpsertPluginInstance
      • GetPluginInstance
      • DeletePluginInstance
      • ClonePluginInstance
      • ListPluginInstance
      • ListFlowFieldNames
      • ListAvailableVerificationFields
      • ListAvailablePaymentFields
      • ListPortalTypes
      • ListPortalWorkflows
      • ListAllActionDefinitions
      • ListPluginsByMethod
    • Scorecards
      • CreateScorecard
      • ListScorecards
      • UpdateScorecard
      • DeleteScorecard
      • GetScorecard
      • CreateQuestion
      • ListQuestions
      • UpdateQuestion
      • DeleteQuestion
      • GetQuestion
      • BulkCreateQuestions
      • CreateCategory
      • ListCategories
      • UpdateCategory
      • DeleteCategory
      • GetCategory
      • CreateScorecardQuestion
      • UpdateScorecardQuestion
      • DeleteScorecardQuestion
      • GetScorecardQuestion
      • CreateSection
      • ListSections
      • UpdateSection
      • GetSection
      • DeleteSection
      • CreateQuestionCategory
      • DeleteQuestionCategory
      • CreateEvaluation
      • DeleteEvaluation
      • ScoreEvaluation
      • UpdateEvaluation
      • GetEvaluation
      • ListEvaluations
      • CreateEvaluationQuestion
      • UpdateEvaluationQuestion
      • DeleteEvaluationQuestion
      • SampleCallsByCategory
      • SampleAgentConversations
      • CreateAutoQuestion
      • UpdateAutoQuestion
      • DeleteAutoQuestion
      • GetAutoQuestion
      • GetAutoEvaluation
      • ListAutoEvaluations
      • StreamAutoEvaluations
      • DeleteAutoEvaluation
      • PreviewEvaluationScore
      • RestoreEvaluation
      • CreateSmartQuestion
      • UpdateSmartQuestion
      • DeleteSmartQuestion
      • ListSmartEvaluations
      • DeleteSmartEvaluation
      • GetSmartEvaluation
    • ScorecardsSupport
      • ListEvaluationsByOrgId
      • ListAutoEvaluationsByOrgId
      • BulkDeleteEvaluations
      • BulkDeleteAutoEvaluations
      • DeleteEvaluationByOrgId
      • DeleteAutoEvaluationByOrgId
      • ListScorecardsByOrgId
      • ListCategoriesByOrgId
    • Sds
      • GetAgentResponseData
      • GetCall
      • UpdateAgentResponseData
      • UpdateVoicemailBox
    • Sentinel
      • SendEvents
      • SendEvents
    • SkillsService
      • CreateSkillGroup
      • ListSkillGroups
      • UpdateSkillGroup
      • GetSkillGroup
      • DeleteSkillGroup
      • RemoveSkillFromAllGroups
      • AssignSkillGroups
      • UpdateUsersOnSkillGroup
      • RevokeSkillGroups
      • GetUserSkillGroups
      • GetUserSkills
      • GetSkillGroupMembers
      • ListSkillGroupsMembers
      • GetAgentSkills
      • ListSkillsForCurrentAgent
      • ListAssignedSkillGroups
      • AssignOwnSkillGroups
      • RevokeOwnSkillGroups
    • SmsApi
      • ListSmsTemplates
      • CreateSmsTemplate
      • UpdateSmsTemplate
      • DeleteSmsTemplate
      • GetSmsTemplateBySid
      • ListSmsIntentTemplates
      • CreateSmsIntentTemplate
      • UpdateSmsIntentTemplate
      • DeleteSmsIntentTemplate
      • GetSmsIntentTemplateBySid
      • ListSmsSourceNumbers
      • CreateSmsSourceNumber
      • UpdateSmsSourceNumber
      • DeleteSmsSourceNumber
      • GetSmsSourceNumberBySid
      • SendSmsNotification
      • ListSmsGroupByFilters
      • ListSmsGroupsByGroupSids
      • ListSmsTasksByGroupSids
      • ListSmsGroupByFiltersForAudit
      • ListSmsGroupsByGroupSidsForAudit
      • ListSmsTasksByGroupSidsForAudit
      • ListSmsTasksWithDetailedStatus
      • UpdateSmsGroupStatus
      • UpdateSmsGroupSendsPerMinute
      • UpdateSmsGroupScheduleTimes
      • ScheduleSms
      • ResendUnconnectedSms
      • SmsActivitySearch
      • CreateInboundSmsTemplate
      • UpdateInboundSmsTemplate
      • DeleteInboundSmsTemplate
      • ListInboundSmsTemplates
      • GetInboundSmsTemplateById
      • CreateInboundSmsGroup
      • UpdateInboundSmsGroup
      • DeleteInboundSmsGroup
      • ListInboundSmsGroups
      • ListActiveInboundSmsGroups
      • ListInboundSmsGroupByFilters
      • GetInboundSmsGroupById
      • ListInboundSmsGroupsByGroupIds
      • StopInboundSmsGroup
      • ScheduleInboundSms
      • CreateSmsConversation
      • UpdateSmsConversation
      • DeleteSmsConversation
      • ListSmsConversations
      • GetSmsConversationById
      • GetSmsMessage
      • CreateSmsConversationAudit
      • ListSmsConversationAudits
      • GetSmsConversationAuditById
      • CreateSmsConversationAssignedAgent
      • ListSmsConversationAssignedAgents
      • GetSmsConversationAssignedAgentById
      • ListInboundSmsTasksByGroupIds
      • StopAllOutboundSmsGroups
      • StopAllInboundSmsGroups
    • Soundboard
      • GetSoundboardFile
      • CreateSoundboard
      • ListSoundboards
      • UpdateSoundboard
      • DeleteSoundboard
    • Srec
      • ListScreenRecordings
      • GetScreenRecordingURL
      • DeleteScreenRecording
    • TasksService
      • CancelTasks
      • BulkCancelTasks
    • Tickets
      • CreateTicket
      • EditTicket
      • ListTickets
      • AssignTicket
      • CloseTicket
      • ViewTicket
      • CreateComment
      • EnableProject
      • ListEnabledProjects
      • CreateSLA
      • ListSLA
      • UpdateSLA
      • ListSLACondition
      • ReplyComment
      • ListTicketAuditLog
      • AssignSelf
      • EditMaskTicket
      • ListAllocatedTickets
      • ListAvailableAgentTickets
      • ListAgentTickets
      • ListSkills
      • ListUsers
      • CloseTicketAction
      • AssignTicketAction
      • CreateTicketAction
      • ChangeTicketStatus
      • CreateTicketTemplate
      • EditTicketTemplate
      • ListTicketTemplate
      • AssignTicketTemplate
      • GetAllActionType
      • GetPhoneNumberType
      • AddEntityRef
      • ListTicketsByEntityRef
      • ListEntityRefsByTicket
      • CreateCustomField
      • EditCustomField
      • ListCustomFields
    • TranslationsService
      • TranslateTemplate
      • ListTranslations
      • ListLanguages
      • ListContexts
      • CreateTranslation
      • UpdateTranslation
      • TriggerLLMTranslation
      • TriggerLLMTranslations
      • SetSystemMessage
      • GetSystemMessage
      • TestSystemMessage
      • EnableContext
      • DisableContext
      • DeleteTranslationsByTemplate
      • BulkDeleteTranslations
    • TrustsService
      • CreateTrust
      • AcceptTrust
      • RejectTrust
      • GetTrust
      • ListIncomingTrusts
      • ListGivenTrusts
      • ListAssignableTrusts
      • DeleteTrust
      • AssignTrust
      • UnassignTrust
    • UsersService
      • CreateUser
      • CreateDelegatedUser
      • GetMyUser
      • GetUser
      • GetUserByOrgId
      • ListAgents
      • ListPublicUsers
      • ListUsers
      • ListUsersByOrgId
      • ListUsersByRegion
      • UpdateMyUser
      • UpdateUser
      • UpdateUserLabels
      • UpdateUserCallerId
      • UpdateUserDisabled
      • UpdateUserDisabledByOrgId
      • GetMyUserPasswordResetLink
      • GetUserPasswordResetLink
      • GetUserPasswordResetLinkByOrgId
      • CreatePasswordResetLink
      • CreatePasswordResetLinkByOrgId
      • GetUserLoginInfo
      • GetUserEmailVerified
      • GetUserEmailVerifiedByOrgId
      • ResetMyPassword
      • ResetUserPassword
      • ResetUserPasswordByOrgId
      • SendUserEmailVerification
      • SendUserEmailVerificationByOrgId
      • SendPasswordReset
      • SendPasswordResetByOrgId
      • GetUserSessionData
      • GetAgentProfileGroup
      • ListAgentProfileGroups
      • UpdateAgentProfileGroup
      • CreateAgentProfileGroup
      • DeleteAgentProfileGroup
      • AssignAgentProfileGroups
      • AddUserSubscription
      • AddUserSubscriptionByUserId
      • GetUserSubscription
      • GetUserSubscriptionByUserId
      • UpdateUserSubscription
      • UpdateUserSubscriptionByUserId
      • RemoveUserSubscription
      • RemoveUserSubscriptionByUserId
      • ListUserSubscriptions
      • ListUserSubscriptionsByUserId
      • ListOrgSubscriptions
      • CreateAuthToken
      • CreateAuthTokenByUserId
      • ListAuthTokens
      • ListAuthTokensByUserId
      • SetAuthTokenExpiration
      • SetAuthTokenExpirationByUserId
      • DeleteAuthToken
      • DeleteAuthTokenByUserId
      • RefreshMfaLockout
      • RefreshMfaLockoutByOrgId
      • SetMfaType
      • SetMyMfaType
      • EnableUserMfa
      • EnableMyUserMfa
      • GetUserMfaInfo
      • GetMyUserMfaInfo
      • AddGroupedUserIPRestrictions
      • RemoveGroupedUserIPRestrictions
      • ListUsersAllowedIps
    • Vanalytics
      • Audit
      • GetRecordingUrl
      • ListBillingSpan
      • Search
      • ListTranscriptGroupNames
      • BulkDeleteTranscripts
      • BulkRestoreTranscripts
      • ListAgentResponseValues
      • GetTranscriptSummary
      • CreateFilter
      • ListFilters
      • UpdateFilter
      • DeleteFilter
      • GetFilter
      • GetFlag
      • CreateFlag
      • ListFlags
      • UpdateFlag
      • DeleteFlag
      • CreateFlagReview
      • BulkCreateFlagReview
      • ListFlagReviews
      • CreateFlagTranscript
      • SearchFlagTranscripts
      • CreateFlagFilter
      • ListFlagFilters
      • DeleteFlagFilter
      • ListFlagSnapshots
      • ListFlagTranscriptFilters
      • CreateCorrection
      • GetCorrection
      • DeleteCorrection
      • ListCorrections
      • UpdateCorrection
      • Audit
      • GetRecordingUrl
      • ListBillingSpan
      • SearchTranscripts
      • BulkDeleteTranscripts
      • BulkRestoreTranscripts
      • ListTranscriptGroupNames
      • ListAgentResponseValues
      • GetTranscriptSummary
      • CreateFilter
      • ListFilters
      • UpdateFilter
      • DeleteFilter
      • GetFilter
      • ListFlagTranscriptFilters
      • ListFlagFilters
      • GetFlag
      • CreateFlag
      • ListFlags
      • UpdateFlag
      • DeleteFlag
      • CreateFlagReview
      • BulkCreateFlagReview
      • ListFlagReviews
      • CreateFlagTranscript
      • ListFlagSnapshots
      • CreateCorrection
      • GetCorrection
      • DeleteCorrection
      • ListCorrections
      • UpdateCorrection
    • VanalyticsSupport
      • DeleteFlagTranscript
      • SearchByOrgId
    • Vmds
      • GetVoicemailMetadata
      • GetVoicemailMessageCount
      • DeleteVoicemail
      • DeleteGreeting
      • UpdateUploadName
      • UpdateVoicemailFlagRead
      • DownloadMessage
      • DownloadMessages
      • DownloadGreetingForExtension
      • DownloadGreeting
      • GetUploadGreetingUrl
      • ProcessGreetingUpload
      • UpdateGreetingForExtension
      • ListAvailableGreetings
    • VmdsService
      • DownloadSpecifiedMessages
    • WFM
      • PerformInitialClientSetup
      • CreateInitialDemoActivities
      • ListSkillProfiles
      • UpdateSkillProfile
      • UpdateSkillProfileProficiencies
      • GetSkillProfile
      • ResyncSkillProfiles
      • GetLastSkillProfileResyncDate
      • UpsertForecastingParameters
      • GetForecastingParameters
      • GetClientHistoryCacheInfo
      • ListHistoricalData
      • UpsertHistoricalDataDelta
      • UpsertHistoricalDataDeltas
      • ListSkills
      • BuildCallProfileTemplateForSkillProfile
      • BuildCallProfileTemplate
      • CreateInactiveSkillProfileMapping
      • GetAvailableRegressionForecasterModelTypes
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  • Third Party
    • FTS Initiate
    • FTS Upload
  • Use Cases
    • Click to Call
    • Virtual Agent
    • LMS File Upload
  1. BillingService

UpdateDefaultBillingPlan

POST
https://api.cbf.tcn.com/services/billing/v1alpha1/updatedefaultbillingplan
BillingService
Updates an inactive default billing plan for the REGION. A billing plan is inactive
if it hasn't started.
Required permissions:
CUSTOMER_SUPPORT
TCN_BILLING_ADMIN
Errors:
grpc.FailedPrecondition: The billing plan is active.
grpc.Internal: An internal error occurred.
grpc.InvalidArgument: The request is invalid.
grpc.PermissionDenied: Caller doesn't have the required permissions.
grpc.Unavailable: The operation is currently unavailable. Likely a transient issue with a downstream service.

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Body Params application/json
billing_plan
object (BillingPlan) 
billing_plan
optional
BillingPlan represents a collection of rate definitions
create_time
string <date-time>
create_time
optional
time the billing plan was created
Examples:
1s1.000340012s
update_time
string <date-time>
update_time
optional
time the billing plan was last updated
Examples:
1s1.000340012s
start_time
string <date-time>
start_time
optional
the time from which this billing plan will take effect
Examples:
1s1.000340012s
end_time
string <date-time>
end_time
optional
the time this billing plan ended; can be null
Examples:
1s1.000340012s
delete_time
string <date-time>
delete_time
optional
the time this billing plan was deleted; can be null
Examples:
1s1.000340012s
status
enum<string> 
status
optional
the billing plan status
Allowed values:
BILLING_PLAN_STATUS_UNSPECIFIEDBILLING_PLAN_STATUS_CREATINGBILLING_PLAN_STATUS_CREATED
actual_start_time
string <date-time>
actual_start_time
deprecated

A Timestamp represents a point in time independent of any time zone or local
calendar, encoded as a count of seconds and fractions of seconds at
nanosecond resolution. The count is relative to an epoch at UTC midnight on
January 1, 1970, in the proleptic Gregorian calendar which extends the
Gregorian calendar backwards to year one.

All minutes are 60 seconds long. Leap seconds are "smeared" so that no leap
second table is needed for interpretation, using a 24-hour linear
smear
.

The range is from 0001-01-01T00:00:00Z to 9999-12-31T23:59:59.999999999Z. By
restricting to that range, we ensure that we can convert to and from RFC
3339
date strings.

Examples

Example 1: Compute Timestamp from POSIX time().

Timestamp timestamp;
timestamp.set_seconds(time(NULL));
timestamp.set_nanos(0);

Example 2: Compute Timestamp from POSIX gettimeofday().

struct timeval tv;
gettimeofday(&tv, NULL);

Timestamp timestamp;
timestamp.set_seconds(tv.tv_sec);
timestamp.set_nanos(tv.tv_usec * 1000);

Example 3: Compute Timestamp from Win32 GetSystemTimeAsFileTime().

FILETIME ft;
GetSystemTimeAsFileTime(&ft);
UINT64 ticks = (((UINT64)ft.dwHighDateTime) << 32) | ft.dwLowDateTime;

// A Windows tick is 100 nanoseconds. Windows epoch 1601-01-01T00:00:00Z
// is 11644473600 seconds before Unix epoch 1970-01-01T00:00:00Z.
Timestamp timestamp;
timestamp.set_seconds((INT64) ((ticks / 10000000) - 11644473600LL));
timestamp.set_nanos((INT32) ((ticks % 10000000) * 100));

Example 4: Compute Timestamp from Java System.currentTimeMillis().

long millis = System.currentTimeMillis();

Timestamp timestamp = Timestamp.newBuilder().setSeconds(millis / 1000)
.setNanos((int) ((millis % 1000) * 1000000)).build();

Example 5: Compute Timestamp from current time in Python.

timestamp = Timestamp()
timestamp.GetCurrentTime()

JSON Mapping

In JSON format, the Timestamp type is encoded as a string in the
RFC 3339 format. That is, the
format is "{year}-{month}-{day}T{hour}:{min}:{sec}[.{frac_sec}]Z"
where {year} is always expressed using four digits while {month}, {day},
{hour}, {min}, and {sec} are zero-padded to two digits each. The fractional
seconds, which can go up to 9 digits (i.e. up to 1 nanosecond resolution),
are optional. The "Z" suffix indicates the timezone ("UTC"); the timezone
is required. A proto3 JSON serializer should always use UTC (as indicated by
"Z") when printing the Timestamp type and a proto3 JSON parser should be
able to accept both UTC and other timezones (as indicated by an offset).

For example, "2017-01-15T01:30:15.01Z" encodes 15.01 seconds past
01:30 UTC on January 15, 2017.

In JavaScript, one can convert a Date object to this format using the
standard
toISOString()
method. In Python, a standard datetime.datetime object can be converted
to this format using
strftime with
the time format spec '%Y-%m-%dT%H:%M:%S.%fZ'. Likewise, in Java, one can use
the Joda Time's ISODateTimeFormat.dateTime() to obtain a formatter capable of generating timestamps in this format.

Examples:
1s1.000340012s
billing_plan_id
string 
billing_plan_id
optional
the billing plan identifier
rate_definition_ids
array[string]
rate_definition_ids
optional
the billing plan rate definitions
update_fields
string 
update_fields
optional
FieldMask represents a set of symbolic field paths, for example:
paths: "f.a"
paths: "f.b.d"
Here f represents a field in some root message, a and b
fields in the message found in f, and d a field found in the
message in f.b.
Field masks are used to specify a subset of fields that should be
returned by a get operation or modified by an update operation.
Field masks also have a custom JSON encoding (see below).

Field Masks in Projections

When used in the context of a projection, a response message or
sub-message is filtered by the API to only contain those fields as
specified in the mask. For example, if the mask in the previous
example is applied to a response message as follows:
f {
a : 22
b {
d : 1
x : 2
}
y : 13
}
z: 8
The result will not contain specific values for fields x,y and z
(their value will be set to the default, and omitted in proto text
output):
f {
a : 22
b {
d : 1
}
}
A repeated field is not allowed except at the last position of a
paths string.
If a FieldMask object is not present in a get operation, the
operation applies to all fields (as if a FieldMask of all fields
had been specified).
Note that a field mask does not necessarily apply to the
top-level response message. In case of a REST get operation, the
field mask applies directly to the response, but in case of a REST
list operation, the mask instead applies to each individual message
in the returned resource list. In case of a REST custom method,
other definitions may be used. Where the mask applies will be
clearly documented together with its declaration in the API. In
any case, the effect on the returned resource/resources is required
behavior for APIs.

Field Masks in Update Operations

A field mask in update operations specifies which fields of the
targeted resource are going to be updated. The API is required
to only change the values of the fields as specified in the mask
and leave the others untouched. If a resource is passed in to
describe the updated values, the API ignores the values of all
fields not covered by the mask.
If a repeated field is specified for an update operation, new values will
be appended to the existing repeated field in the target resource. Note that
a repeated field is only allowed in the last position of a paths string.
If a sub-message is specified in the last position of the field mask for an
update operation, then new value will be merged into the existing sub-message
in the target resource.
For example, given the target message:
f {
b {
d: 1
x: 2
}
c: [1]
}
And an update message:
f {
b {
d: 10
}
c: [2]
}
then if the field mask is:
paths: ["f.b", "f.c"]
then the result will be:
f {
b {
d: 10
x: 2
}
c: [1, 2]
}
An implementation may provide options to override this default behavior for
repeated and message fields.
In order to reset a field's value to the default, the field must
be in the mask and set to the default value in the provided resource.
Hence, in order to reset all fields of a resource, provide a default
instance of the resource and set all fields in the mask, or do
not provide a mask as described below.
If a field mask is not present on update, the operation applies to
all fields (as if a field mask of all fields has been specified).
Note that in the presence of schema evolution, this may mean that
fields the client does not know and has therefore not filled into
the request will be reset to their default. If this is unwanted
behavior, a specific service may require a client to always specify
a field mask, producing an error if not.
As with get operations, the location of the resource which
describes the updated values in the request message depends on the
operation kind. In any case, the effect of the field mask is
required to be honored by the API.

Considerations for HTTP REST

The HTTP kind of an update operation which uses a field mask must
be set to PATCH instead of PUT in order to satisfy HTTP semantics
(PUT must only be used for full updates).

JSON Encoding of Field Masks

In JSON, a field mask is encoded as a single string where paths are
separated by a comma. Fields name in each path are converted
to/from lower-camel naming conventions.
As an example, consider the following message declarations:
message Profile {
User user = 1;
Photo photo = 2;
}
message User {
string display_name = 1;
string address = 2;
}
In proto a field mask for Profile may look as such:
mask {
paths: "user.display_name"
paths: "photo"
}
In JSON, the same mask is represented as below:
{
mask: "user.displayName,photo"
}

Field Masks and Oneof Fields

Field masks treat fields in oneofs just as regular fields. Consider the
following message:
message SampleMessage {
oneof test_oneof {
string name = 4;
SubMessage sub_message = 9;
}
}
The field mask can be:
mask {
paths: "name"
}
Or:
mask {
paths: "sub_message"
}
Note that oneof type names ("test_oneof" in this case) cannot be used in
paths.

Field Mask Verification

The implementation of any API method which has a FieldMask type field in the
request should verify the included field paths, and return an
INVALID_ARGUMENT error if any path is unmappable.
billing_plan_id
string 
billing_plan_id
optional
Example
{
  "billing_plan": {
    "create_time": "1s",
    "update_time": "1s",
    "start_time": "1s",
    "end_time": "1s",
    "delete_time": "1s",
    "status": "BILLING_PLAN_STATUS_UNSPECIFIED",
    "actual_start_time": "1s",
    "billing_plan_id": "string",
    "rate_definition_ids": [
      "string"
    ]
  },
  "update_fields": "string",
  "billing_plan_id": "string"
}

Request samples

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Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request POST 'https://api.cbf.tcn.com/services/billing/v1alpha1/updatedefaultbillingplan' \
--header 'Content-Type: application/json' \
--data-raw '{
    "billing_plan": {
        "create_time": "1s",
        "update_time": "1s",
        "start_time": "1s",
        "end_time": "1s",
        "delete_time": "1s",
        "status": "BILLING_PLAN_STATUS_UNSPECIFIED",
        "actual_start_time": "1s",
        "billing_plan_id": "string",
        "rate_definition_ids": [
            "string"
        ]
    },
    "update_fields": "string",
    "billing_plan_id": "string"
}'

Responses

🟢200OK
application/json
Success
Body
object {0}
Example
{}
🔴500Server Error
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UpdateBillingPlan
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