UpdateSkillProfileGroup

POST

https://api.cbf.tcn.com/api/v1alpha1/wfm/updateskillprofilegroup

Updates the given @skill_profile_group that has the @skill_profile_group_sid for the org sending the request.
@skill_profile_group_sids will be ignored since associations cannot be updated by this method.
Errors:

grpc.Invalid: the @skill_profile_group in the request is invalid.

grpc.NotFound: the skill profile group to update doesn't exist.

grpc.Internal: error occurs updating the skill profile group.

Request

Authorization

JWT Bearer

Add the parameter

Authorization

to Headers

Example:

Authorization: ********************

Body Params application/jsonRequired

Example

{
    "skill_profile_group": {
        "skill_profile_group_sid": 0,
        "name": "string",
        "description": "string",
        "create_time": "1s",
        "average_speed_of_answer_in_seconds": 0,
        "average_handle_time_in_seconds": 0,
        "average_after_call_work_in_seconds": 0,
        "average_time_to_abort_in_seconds": 0,
        "are_averages_manual": true,
        "skill_profile_sids": [
            0
        ],
        "datetime_set_to_inactive": "1s",
        "average_talk_time_in_seconds": 0
    }
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/wfm/updateskillprofilegroup' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "skill_profile_group": {
        "skill_profile_group_sid": 0,
        "name": "string",
        "description": "string",
        "create_time": "1s",
        "average_speed_of_answer_in_seconds": 0,
        "average_handle_time_in_seconds": 0,
        "average_after_call_work_in_seconds": 0,
        "average_time_to_abort_in_seconds": 0,
        "are_averages_manual": true,
        "skill_profile_sids": [
            0
        ],
        "datetime_set_to_inactive": "1s",
        "average_talk_time_in_seconds": 0
    }
}'

Responses

🟢200OK

application/json

Success

Body

Example

{}

🟢200Success

Modified at 2025-09-26 15:44:58

CreateSkillProfileGroup

ListSkillProfileGroups