TCN API
  1. Org
TCN API
  • API Edition 1
    • Acd
      • AgentGetStatusStream
      • AgentGetStatus
      • AgentGetConnectedParty
      • ManagerAgentGetConnectedParty
      • AgentIntercom
      • AgentIntercomAccept
      • AgentIntercomReject
      • AgentIntercomCancel
      • DialManualPrepare
      • DialManualCancel
      • DialPreviewPrepare
      • AgentPause
      • AgentSetReady
      • AgentGUIBusy
      • ReportAgentSessionEvent
      • CallerRequeue
      • AgentDisconnect
      • TransferWarmToOutboundCancel
      • TransferWarmToAgentCancel
      • TransferWarmToOutboundApprove
      • TransferWarmToAgentApprove
      • CallerSendToVoicemail
      • AgentInviteTransferCallerToConference
      • AgentMonitorCalls
      • TransferColdToOutbound
      • TransferColdToAgent
      • TransferWarmToOutboundStart
      • CreateWarmOutboundTransferMember
      • RemoveTransferMember
      • TransferWarmToAgentStart
      • AgentGetCallFromHold
      • AgentGetSpecificCallFromHold
      • ACDGetAllAgentsStatuses
      • AgentPutCallOnHold
      • AgentReceiveMessage
      • AgentPBXApproveCall
      • AgentPBXRejectCall
      • GetCallerLostPeer
      • CallerGetRawEvent
      • PeerAgentWithCaller
      • HoldTransferMember
      • UnholdTransferMember
      • GetAgentCallCounts
      • WarmCallerTransferStart
      • WarmCallerTransferCancel
      • WarmCallerTransferApprove
      • PlaySoundboardEntity
      • StopSoundboardEntity
      • UpdateAgentSkills
      • PlayDTMF
      • AgentMute
      • AgentUnmute
      • StartSecureForm
      • CollectSecureFormField
      • ResetSecureFormField
      • AcceptSecureFormField
      • ProcessSecureForm
      • FinishSecureFormHandling
      • PopulateWorkflowFields
      • ValidateField
      • ListAgentsVoiceStatuses
    • AgentSmith
      • FollowAgent
    • AgentTrainingService
      • CreateLearningOpportunity
      • ListLearningOpportunities
      • ListAgentLearningOpportunities
      • CompleteAgentLearningOpportunity
      • ListDashboards
      • ListManagerDashboards
      • UpdateLearningOpportunity
      • DeleteLearningOpportunity
      • GetLearningOpportunity
    • AgentTrainingSupportService
      • ListLearningOpportunitiesByOrgId
      • DeleteLearningOpportunityByOrgId
    • Ana
      • GetSpecifiedVisualizations
      • RegisterAccount
      • SetWeeks
      • SetDefaultTimeFilter
      • SetDefaultDashboard
      • GetAccount
      • GetSpecifiedAccount
      • GetAuthorizedAnalyticsLink
      • GenerateMonthlyBilling
      • GetTimeZone
      • SetTimeZone
      • CopyDashViz
      • GetSpecifiedBillingSummary
      • GetBillingSummary
      • EnableCustomReports
      • DisableCustomReports
      • MakeAdoptable
      • MakeUnadoptable
      • AdoptAnaAccount
      • DisownAnaAccount
      • GetAccessibleClients
      • GetFamily
      • GetAllowedDataVisibility
      • GetCurrentDataVisibility
      • GetIndicesVisibility
      • GetAuditableDataVisibility
      • GetOrganizationNames
      • GenerateVizDataById
      • GetClientStatus
      • ReloadClientData
      • ListVisualizationsLegacy
    • Asm
      • StreamAgentState
      • ManagerStreamAgentState
      • PushEvents
      • CreateSession
      • EndSession
      • GetCurrentSession
      • EnableVoice
      • DisableVoice
      • ListConversations
      • AssignNewConversation
      • ListAgents
      • SetConversationCollectedData
      • GetQueuesDetails
    • AsmApi
      • CreateSession
      • GetStatus
      • EndSession
      • GetCurrentSession
      • SwitchSubsession
      • ListConversations
      • AssignNewConversation
      • ListAgents
      • SetConversationCollectedData
      • GetQueuesDetails
    • AsmService
      • CreateSession
      • EndSession
      • GetCurrentSession
      • EnableVoice
      • DisableVoice
      • ListAsmUserDetails
      • PushEvents
    • AuthConnectionService
      • CreateAuthConnection
      • ListAuthConnectionIds
      • GetAuthConnectionSettings
      • GetAuthConnection
      • DeleteAuthConnection
      • UpdateAuthConnectionSecret
      • UpdateAuthConnectionGroups
    • Billing
      • GetBillingPlan
      • UpdateBillingPlan
      • GetInvoice
      • ExportGeneratedInvoice
    • BillingService
      • CommitBillingPlan
      • CommitDefaultBillingPlan
      • CreateBillingPlan
      • CreateDefaultBillingPlan
      • CreateDefaultRateDefinition
      • CreateInvoice
      • CreateRateDefinition
      • DeleteBillingPlan
      • DeleteDefaultBillingPlan
      • DeleteDefaultRateDefinition
      • DeleteInvoice
      • DeleteRateDefinition
      • DuplicateBillingPlan
      • DuplicateDefaultBillingPlan
      • ExportInvoice
      • GetActiveBillingPlan
      • GetBillingPlan
      • GetBillingPlanHistory
      • GetInvoice
      • GetRateDefinition
      • ListBillingPlans
      • ListInvoices
      • ListRateDefinitions
      • UpdateBillingPlan
      • UpdateDefaultBillingPlan
      • UpdateDefaultRateDefinition
      • UpdateInvoice
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • CreateDefaultRateDefinitions
      • CreateRateDefinition
      • CreateRateDefinitions
      • DeleteDefaultRateDefinition
      • DeleteDefaultRateDefinitions
      • DeleteRateDefinition
      • DeleteRateDefinitions
      • ExportInvoice
      • GetRateDefinition
      • GetRateHistory
      • ListActiveRateDefinitions
      • ListRateDefinitions
      • UpdateDefaultRateDefinition
      • UpdateRateDefinition
      • ListProducts
      • ApplyBillingPlanDraft
      • CreateBillingPlan
      • DeleteBillingPlan
      • GetBillingPlan
      • ListBillingPlans
      • UpdateBillingPlan
      • ApplyDefaultBillingPlanDraft
      • CreateDefaultBillingPlan
      • DeleteDefaultBillingPlan
      • GetDefaultBillingPlan
      • ListDefaultBillingPlans
      • UpdateDefaultBillingPlan
      • CreateRateDefinition
      • DeleteRateDefinition
      • GetRateDefinition
      • ListRateDefinitions
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • DeleteDefaultRateDefinition
      • GetDefaultRateDefinition
      • ListDefaultRateDefinitions
      • UpdateDefaultRateDefinition
      • ExportInvoice
      • ApplyBillingPlanDraft
      • CloneBillingPlan
      • CreateBillingPlan
      • DeleteBillingPlan
      • GetBillingPlan
      • ListBillingPlans
      • UpdateBillingPlan
      • ApplyDefaultBillingPlanDraft
      • CloneDefaultBillingPlan
      • CreateDefaultBillingPlan
      • DeleteDefaultBillingPlan
      • GetDefaultBillingPlan
      • ListDefaultBillingPlans
      • UpdateDefaultBillingPlan
      • CreateRateDefinition
      • DeleteRateDefinition
      • GetRateDefinition
      • ListRateDefinitions
      • UpdateRateDefinition
      • CreateDefaultRateDefinition
      • DeleteDefaultRateDefinition
      • GetDefaultRateDefinition
      • ListDefaultRateDefinitions
      • UpdateDefaultRateDefinition
      • CreateMatchingRule
      • DeleteMatchingRule
      • GetMatchingRule
      • ListMatchingRules
      • UpdateMatchingRule
      • CreateBillingTag
      • DeleteBillingTag
      • GetBillingTag
      • ListBillingTags
      • UpdateBillingTag
      • ExportInvoice
    • BIReportGeneratorService
      • CreateReportJob
      • ListReportJobs
      • UpdateReportJob
      • DeleteReportJob
      • GetReportJob
      • GenerateReport
      • ListReportLogsStream
    • BusinessHoursService
      • ListBusinessHours
      • GetBusinessHours
      • SetBusinessHours
      • AddIntervalToBusinessHours
      • RemoveIntervalFromBusinessHours
      • UpdateBusinessHoursInfo
      • DeleteBusinessHours
      • EvaluateBusinessHours
    • CallMonitorService
      • GetHoldQueueStats
    • CallQueue
      • DequeuePreviewRecordOrCall
      • EnqueuePreviewRecord
      • DequeueScrubbedCallForPreviewRecord
      • ClearPreviewRecordReturnQueue
      • EnqueuePreviewDialCall
      • ClearManualDialQueue
      • ProcessManualDialCall
      • DequeueCallForManualApproval
      • EnqueueManuallyApprovedCall
      • EnqueueManuallyRejectedCall
      • RequeueManuallyApprovedCall
      • EnqueueManuallyApprovedSms
      • EnqueueManuallyRejectedSms
      • RequeueManuallyApprovedSms
      • DequeueSmsMamForManualApproval
      • DequeuePreviewRecordOrCall
      • EnqueuePreviewRecord
      • DequeueScrubbedCallForPreviewRecord
      • ClearPreviewRecordReturnQueue
      • EnqueuePreviewDialCall
      • ClearManualDialQueue
      • ProcessManualDialCall
      • DequeueCallForManualApproval
      • EnqueueManuallyApprovedCall
      • EnqueueManuallyRejectedCall
      • RequeueManuallyApprovedCall
      • EnqueueManuallyApprovedSms
      • EnqueueManuallyRejectedSms
      • RequeueManuallyApprovedSms
      • DequeueSmsMamForManualApproval
    • CBS
      • CreateServiceId
      • CreateCallbackWithDetails
      • UpdateScheduledCallbackToReady
      • UpdateScheduledCallbackToCanceled
      • GetNextScheduledCallbackWithDetails
      • UpdateScheduledCallbackToClosed
      • UpdateScheduledCallback
      • GetScheduledCallbackWithDetails
      • ListScheduledCallbacksWithDetails
      • ListScheduledCallbacksWithDetailsBySkills
    • Cfg
      • GetWebAgentConfig
      • GetWebAgentConfig
    • ClassifierFileTemplates
      • ParseFile
      • ListEvents
      • PeekList
      • UpdateFileTemplate
      • DeleteFileTemplate
      • ListFileTemplates
      • GetFileTemplate
    • Compliance
      • RuleAutoComplete
      • CheckRuleSet
      • AssignRuleSet
      • ListRuleSets
      • GetRuleSet
      • GetRuleSetByName
      • CreateRuleSet
      • RenameRuleSet
      • EnableRuleSet
      • DisableRuleSet
      • CreateScrubList
      • UpdateScrubList
      • AddScrubListEntries
      • UpdateScrubEntry
      • DeleteScrubListEntries
      • DeleteAllListEntries
      • GetScrubList
      • DeleteScrubList
      • GetDefaultRules
      • GetScrubLists
      • SearchScrubList
      • GetScrubListUploadUrl
      • ProcessScrubListUpload
      • ScrubListDownload
      • ProcessScrubListDeleteUpload
      • ScrubListDelete
      • ExportScrubList
      • PurgeScrubList
      • CreateScenario
      • GetScenario
      • UpdateScenario
      • DeleteScenario
      • RunAssignedScenarios
      • ListAllScenarios
      • ListUnassignedScenarios
      • ListAssignedRuleSets
      • ListAssignedScenarios
      • AssignScenario
      • UnassignScenario
      • EnableScenario
      • DisableScenario
      • GetFieldNames
      • GetResultDescriptions
      • CreateConsentProfile
      • CreateConsent
      • GetConsentProfile
      • GetConsent
      • GetConsentByProfileAndContent
      • GetConsentByContent
      • SearchConsentByContent
      • UpdateConsent
      • ExpireConsent
      • RevokeConsent
      • DeleteConsent
      • ProcessConsentListDeleteUpload
      • ConsentListDownload
      • EnableConsentProfile
      • DisableConsentProfile
      • ListConsentProfiles
      • GetConsentUploadUrl
      • ProcessConsentUpload
      • ExportConsentList
      • ListConsentTopics
      • GetConsentTopic
      • CreateConsentTopic
      • DeleteConsentTopic
      • UpdateConsentTopic
      • ProcessOutboundCall
      • QueryHolidays
    • ContactManager
      • GetContactList
      • ListContactEntryList
      • GetEncContactEntry
      • GetKYCEncContactEntry
      • GetKYCKeys
      • AddContactEntry
      • EditContactEntry
      • ListContactsByEntity
      • GetContactFieldType
      • ListContactActivityLog
    • Dashboards
      • CreateDashboard
      • GetDashboard
      • GetDefaultDashboard
      • ListDashboards
      • ListProductTypes
      • DeleteDashboard
      • SetDefaultDashboard
      • UpdateDashboard
      • UpdateDashboardTitleAndDescription
      • UpdateDashboardView
      • UpdateDashboardLayout
      • PublishDashboard
      • CreateApplicationDashboard
      • ListApplicationsDashboards
      • DeleteApplicationDashboard
    • DeliveryApi
      • CreateTransferConfig
      • ListTransferConfigs
      • ListTransferConfigsByCredentialID
      • UpdateTransferConfig
      • DeleteTransferConfig
      • GetTransferConfig
      • GetTransferConfigByName
      • ListHistory
      • ListHistoryByTransferConfig
      • ListCredentials
      • GetCredential
      • CreateCredential
      • DeleteCredential
      • UpdateCredential
      • CreateDeliveryDefinition
      • DeleteDeliveryDefinition
      • GetDeliveryDefinition
      • GetDeliveryDefinitionByName
      • ListDeliveryDefinitions
      • ListDeliveryDefinitionsByCredentialID
      • UpdateDeliveryDefinition
      • CreateEncryption
      • DeleteEncryption
      • GetEncryption
      • ListEncryptions
      • UpdateEncryption
      • ListSMSNumbers
      • TriggerDemoOutboundDelivery
    • ExileCertificateManagerService
      • CreateExileCertificate
      • RevokeExileCertificate
      • AssignExileConfiguration
      • UnassignExileConfiguration
      • ListExileCertificates
      • CreateExileConfiguration
      • UpdateExileConfiguration
      • DeleteExileConfiguration
      • ListExileConfigurations
    • ExplorerService
      • ListDatasourceSchemas
      • Query
      • GetSupportQuery
      • GetQueryExplain
      • GetWeeksOfData
    • FTS
      • GetUploadFileUrl
    • FtsApi
      • GetUploadFileUrl
    • GenericFinviService
      • PopAccount
    • GhostNotifierApi
      • ListNotifications
    • HuntGroupsService
      • ListHuntGroupExileLinks
      • CopyHuntGroupExileLink
      • UpdateHuntGroupExileLinks
      • ListHuntGroupAgentTriggers
      • CopyHuntGroupAgentTrigger
      • UpdateHuntGroupAgentTriggers
      • CopyHuntGroupToOrganization
      • AdminCopyHuntGroupToOrganization
      • AdminListHuntGroups
      • ListAgentScripts
      • CreateAgentClientInfoDisplayTemplate
      • UpdateAgentClientInfoDisplayTemplate
      • GetAgentClientInfoDisplayTemplate
      • ListAgentClientInfoDisplayTemplates
      • DeleteAgentClientInfoDisplayTemplate
      • AssignAgentClientInfoDisplayTemplateToHuntGroups
      • UnassignAgentClientInfoDisplayTemplateFromHuntGroups
    • IdpService
      • CreateClient
      • UpdateClient
      • DeleteClient
      • ListClients
    • Insights
      • CreateInsight
      • ListInsights
      • ListInsightsStream
      • ListOrgInsights
      • UpdateInsight
      • DeleteInsight
      • GetInsight
      • CreateCommonsInsight
      • UpdateCommonsInsight
      • DeleteCommonsInsight
      • GetVfsSchema
      • ListVfses
      • ListVfsSchemas
      • PublishInsight
      • CreateOutputConfiguration
      • ListOutputConfigurations
      • UpdateOutputConfiguration
      • DeleteOutputConfiguration
      • GetOutputConfiguration
      • SetDefaultOutputConfiguration
      • GetDefaultOutputConfiguration
    • InstantDataService
      • StreamAgentEvents
      • StreamCallerEvents
    • Integrations
      • Process
      • GetIntegrationTransaction
      • GetIntegrationTransactionReport
      • GetIntegrationTransactionReportData
      • SearchPastTransactions
      • GetAggregatedMetadata
      • GetPortalLinksByDateRange
      • CreateIntegrationConfig
      • GetIntegrationConfig
      • UpdateIntegrationConfig
      • DeleteIntegrationConfig
      • ListIntegrations
      • ListIntegrationsForOrg
      • ListIntegrationConfigNames
      • ListJourneyConfigs
      • ListNonJourneyConfigs
      • CreatePortalConfig
      • ListPortalConfigs
      • UpdatePortalConfig
      • GetPortalConfig
      • DeletePortalConfig
      • UpdatePortalLogo
      • GetPortalLogo
      • CreatePaymentPortalLinks
      • Summary
      • ListIntegrationTemplatesByConfig
      • CallEpicPatient
      • HangUpEpicPatientCall
      • GenerateEpicKeyPairs
      • PopulateIntegrationLink
      • ProcessWorkflow
      • InsertPrivateField
      • CalculateFees
      • GetIntegrationSettings
      • UpsertIntegrationSettings
      • DeliverReceipt
    • IntegrationsPublic
      • GetLinkData
      • SubmitVerification
      • SessionKeepAlive
      • GetInvoice
      • SubmitPayment
      • GetReceipt
      • ProcessWorkflow
      • GetLinkDetails
      • CalculateFees
      • DeliverReceipt
    • LabelsService
      • CreateLabel
      • GetLabel
      • UpdateLabel
      • ListLabels
      • DeleteLabel
      • AttachLabel
      • DetachLabel
      • GetLabeledEntityMap
      • AssignLabels
      • RevokeLabels
    • Learn
      • Exist
      • Content
      • ExportMany
      • SearchContent
      • ListSearchResults
      • Standalone
      • ContentEditorData
      • Update
      • StoreStaticImage
      • UploadDynamicScreenshot
      • DeleteStandalone
      • Snippet
      • DeleteLearnPages
      • CreateEditVersion
      • PublishVersion
      • ContentByVersion
      • UpdateByVersion
      • ListSearchResultsByVersion
      • ReviewFileVersions
      • ReviewVersion
      • ExportManyStream
      • ListVersions
      • ReviewVersionStream
      • DeleteVersion
      • UploadStaticImage
      • GetUpdateUrl
      • AdvancedSearch
    • Projects
      • ListProjects
      • CreateProject
      • GetProject
      • DeleteProject
      • UpdateProject
    • LMS
      • GetPublicKey
      • CreateFileTemplate
      • ListFileTemplates
      • UpdateFileTemplate
      • DeleteFileTemplate
      • GetFileTemplate
      • CreateField
      • ListFields
      • GetField
      • UpdateField
      • DeleteField
      • ListAvailableFieldsByElementId
      • ListFieldsForElement
      • ListAutocompleteFields
      • ListCampaignLinks
      • PeekList
      • GetHistory
      • CreateElement
      • ListElements
      • GetElement
      • UpdateElement
      • DeleteElement
      • CopyPipelineUpstream
      • CopyPipelineDownstream
      • ProcessElement
      • ProcessList
      • StreamList
      • GetAvailableFields
      • ListNewEvents
      • ViewQueue
      • Autocomplete
      • GetComplianceScrubLists
      • FindFieldUsages
      • FindInvalidElements
      • CreateCollection
      • GetCollection
      • UpdateCollection
      • RetypeCollection
      • DeleteCollection
      • ListCollections
      • ResetCollection
      • AddCollectionEntry
      • DeleteCollectionEntry
      • UpdateCollectionEntry
      • StreamCollection
      • SearchCollectionsPaginated
      • GetCollectionEntries
      • CreateCjsSearchDefinition
      • GetCjsSearchDefinition
      • UpdateCjsSearchDefinition
      • DeleteCjsSearchDefinition
      • ListCjsSearchDefinitions
      • ExecuteCjsSearchDefinition
      • GetCjsSecureSearchCriteria
      • CreateCjsSecureSearchCriteria
      • UpdateCjsSecureSearchCriteria
      • SampleEndpoint
      • GetAvailableEHRFields
      • GetQueuedEventsStatusByElementId
      • ListPools
      • CreatePipelineCanvas
      • ListPipelineCanvases
      • UpdatePipelineCanvas
      • DeletePipelineCanvas
      • GetPipelineCanvas
      • GetPipelineCanvasEvents
      • DeleteFileTemplate
      • GetFileTemplate
      • ListFileTemplates
      • ParseFileTemplate
      • UpdateFileTemplate
    • NewsroomAPI
      • CreateNewsArticle
      • ListNewsArticles
      • GetNewsArticleById
      • UpdateNewsArticle
      • CreatePublishedArticle
      • ListPublishedArticles
      • GetPublishedArticleById
      • UserActivity
      • GetNewsForUser
      • StoreNewsArticleImage
      • ListImagesForNewsArticle
      • UploadNewsArticleImage
      • CreateClientArticle
      • UpdateClientArticle
      • ListClientArticles
      • CreatePublishedClientArticle
      • GetPublishedClientArticleById
      • StoreClientArticleImage
      • ListImagesForClientArticle
      • UploadClientArticleImage
      • ListPublishedClientArticles
      • GetClientArticleById
    • Notifier
      • GetNotify
    • OauthService
      • GetConnectedInboxOAuthURL
    • ObservedHolidaysService
      • ListObservedHolidays
      • GetObservedHolidays
      • SetObservedHolidays
      • AddToObservedHolidays
      • RemoveObservedHolidays
      • UpdateObservedHolidaysInfo
      • DeleteObservedHolidays
      • EvaluateObservedHolidays
    • OmniApi
      • ArchiveCampaign
      • CreateCampaign
      • GetCampaignById
      • PauseCampaign
      • ResumeCampaign
      • UpdateCampaign
      • UpdateCampaignPacingSpeed
      • SendOmniMessage
      • ManagerSendOmniMessage
      • CreateDisposition
      • DeleteDisposition
      • ListDispositions
      • UpdateDisposition
      • ListCustomUnsubscribeLinks
      • CreateCustomUnsubscribeLink
      • UpdateCustomUnsubscribeLink
      • DeleteCustomUnsubscribeLink
      • ListCampaigns
      • ManagerListMessages
      • ListMessages
      • ManagerListConversations
      • ListContactLists
      • GetAvailableHeaders
      • GetOmniExchangeElements
      • GetFieldsForElement
      • ApproveTask
      • GetNextQueuedTask
      • GetTask
      • ListTasks
      • RejectTask
      • RequeueTask
      • CreateConnectedInbox
      • DeleteConnectedInboxBySid
      • GetConnectedInboxBySid
      • PerformSendgridAccountChecks
      • ListConnectedInboxes
      • TestConnectedInbox
      • UpdateConnectedInbox
      • CreateVerifiedEmail
      • DeleteVerifiedEmail
      • GetVerifiedEmailBySid
      • ListVerifiedEmails
      • ResendVerifiedEmail
      • UpdateVerifiedEmail
      • GetPendingGoogleXOAuth2Data
      • SendEmailNotification
      • SendFeedbackEmail
      • GetOmniAttachment
      • CreateTasks
      • CreateSignature
      • DeleteSignature
      • ListSignatures
      • UpdateSignature
      • SuggestResponse
      • CreateProject
      • ListProjects
      • EditProjectById
      • CloseProjectById
      • GetProjectById
      • CreateCannedMessage
      • ListCannedMessages
      • UpdateCannedMessage
      • GetCannedMessageById
      • DeleteCannedMessageById
      • CreateCannedMessageGroup
      • ListCannedMessageGroups
      • UpdateCannedMessageGroup
      • DeleteCannedMessageGroup
      • ListCannedMessagesByGroupId
      • GetCannedMessageGroupById
      • ListUserSkills
      • ListWhatsAppNumbers
      • CreateWhatsAppNumber
      • UpdateWhatsAppNumber
      • CreateManualTask
    • Org
      • RegisterOrganization
        POST
      • ConvertOrgToManual
        POST
      • UpdateOrganization
        POST
      • ArchiveOrganization
        POST
      • UnArchiveOrganization
        POST
      • ListArchivedOrganizations
        POST
      • GetOrganizationProfile
        POST
      • GetOrganizationProfileById
        POST
      • ListOrganizationDescriptions
        POST
      • ListRegionalOrganizations
        POST
      • UpdateP3OwningOrg
        POST
      • GetP3OwningOrg
        POST
      • ListOrganizationUserDescriptions
        POST
      • AdminListUserDescriptions
        POST
      • ListUserDescriptions
        POST
      • GetUserDirectory
        POST
      • GetRegions
        POST
      • GetMyUserDetails
        POST
      • GetUserDetails
        POST
      • AdminGetUserDetails
        POST
      • GetAgentUsers
        POST
      • GetAgentSettings
        POST
      • GetAgentProfileGroup
        POST
      • UpdateAgentProfileGroup
        POST
      • CreateAgentProfileGroup
        POST
      • ListAgentProfileGroups
        POST
      • DeleteAgentProfileGroup
        POST
      • AssignAgentProfileGroups
        POST
      • UpdateUser
        POST
      • UpdateMyUser
        POST
      • UpdateUserCallerId
        POST
      • CreateUser
        POST
      • CreateUserByOrgId
        POST
      • CreateDelegatedUser
        POST
      • UpdateUserPassword
        POST
      • UpdateMyUserPassword
        POST
      • UpdateUserPasswordByOrgId
        POST
      • ResetUserRequirePasswordReset
        POST
      • GetUserPasswordResetLink
        POST
      • GetMyUserPasswordResetLink
        POST
      • GetUserPasswordResetLinkByOrgId
        POST
      • GetUserEmailVerified
        POST
      • GetUserEmailVerifiedByOrgId
        POST
      • SendUserVerificationEmailByOrgId
        POST
      • SendUserVerificationEmail
        POST
      • ManualUserEmailVerificationByOrgId
        POST
      • ManualUserEmailVerification
        POST
      • GetTempUserToken
        POST
      • GetTempUserTokenByUserId
        POST
      • GetCountriesList
        POST
      • GetAdminClientPreferences
        POST
      • UpdateAdminClientPreferences
        POST
      • GetPermissions
        POST
      • RevokeAccountOwnerPermissionFromUser
        POST
      • UpdateUserDisabled
        POST
      • UpdateUserDisabledByOrgId
        POST
      • UpdateBulkUsersDisabled
        POST
      • GetOrgBillingSettingsByOrgId
        POST
      • GetOrgBillingSettings
        POST
      • SetOrgBillingSettings
        POST
      • AddOrgBillingOverride
        POST
      • RemoveOrgBillingOverride
        POST
      • GetSystemDefaultBillingRates
        POST
      • ListPermissionGroupsByOrgId
        POST
      • ListPermissionGroups
        POST
      • CreatePermissionGroup
        POST
      • UpdatePermissionGroup
        POST
      • DeletePermissionGroup
        POST
      • AssignUserToAccountOwnerPermissionGroup
        POST
      • AssignUserPermissionGroup
        POST
      • AssignUsersPermissionGroup
        POST
      • UpdateUserNeoPermissionGroups
        POST
      • RevokeUserPermissionGroup
        POST
      • RevokeUsersPermissionGroup
        POST
      • InitDefaultPermissionGroups
        POST
      • AddPermissionToAccountOwnerPermissionGroup
        POST
      • RevokePermissionToAccountOwnerPermissionGroup
        POST
      • AddPermissionToOrgDefaultGroup
        POST
      • RemovePermissionFromOrgDefaultGroup
        POST
      • GetOrgDefaultSuperUserGroup
        POST
      • ListP3PermissionGroupsByOrgId
        POST
      • ListP3PermissionGroups
        POST
      • AddUserRegion
        POST
      • RemoveUserRegion
        POST
      • CreateP3PermissionGroup
        POST
      • UpdateP3PermissionGroupByOrgId
        POST
      • UpdateP3PermissionGroup
        POST
      • DeleteP3PermissionGroup
        POST
      • AssignUsersP3PermissionGroup
        POST
      • AddLoginToUser
        POST
      • RevokeUsersP3PermissionGroup
        POST
      • GetContactPreferences
        POST
      • UpdateContactPreferences
        POST
      • GetCompliancePreferences
        POST
      • UpdateCompliancePreferences
        POST
      • GetAgentPreferences
        POST
      • UpdateAgentPreferences
        POST
      • GetOrganizationPreferences
        POST
      • UpdateOrganizationPreferences
        POST
      • GetSchedulePreferences
        POST
      • UpdateSchedulePreferences
        POST
      • GetBusinessPreferences
        POST
      • UpdateBusinessPreferences
        POST
      • GetEndOfDayPreferences
        POST
      • UpdateEndOfDayPreferences
        POST
      • GetReportFilterPreferences
        POST
      • UpdateReportFilterPreferences
        POST
      • GetPhonePreferences
        POST
      • UpdatePhonePreferences
        POST
      • GetDashboardGeneralPreferences
        POST
      • UpdateDashboardGeneralPreferences
        POST
      • GetWebhookPreferences
        POST
      • UpdateWebhookPreferences
        POST
      • GetBroadcastPreferences
        POST
      • UpdateBroadcastPreferences
        POST
      • GetAuthenticationPreferences
        POST
      • UpdateAuthenticationPreferences
        POST
      • GetRecordingPreferences
        POST
      • UpdateRecordingPreferences
        POST
      • GetDashboardQueuePreferences
        POST
      • UpdateDashboardQueuePreferences
        POST
      • GetAgentQuickViewPreferences
        POST
      • GetVoiceAnalyticsPreferences
        POST
      • UpdateVoiceAnalyticsPreferences
        POST
      • UpdateVoiceAnalyticsPreferencesEnabled
        POST
      • GetScorecardsPreferences
        POST
      • UpdateScorecardsPreferences
        POST
      • GetEmailSmsPreferences
        POST
      • UpdateEmailSmsPreferences
        POST
      • EditAgentQuickViewPreferences
        POST
      • EditBackofficeThemePreference
        POST
      • GetBackofficeThemePreference
        POST
      • AcceptLinkbackRecordingTerms
        POST
      • LinkbackUpdateBroadcastTemplates
        POST
      • RecordEmailUnsubscribeAcknowledgement
        POST
      • ClearEmailUnsubscribeAcknowledgement
        POST
      • CreateWebLinkTemplate
        POST
      • ListWebLinkTemplates
        POST
      • GetWebLinkTemplate
        POST
      • UpdateWebLinkTemplate
        POST
      • DeleteWebLinkTemplate
        POST
      • CreateAgentTriggerTemplate
        POST
      • ListAgentTriggerTemplates
        POST
      • GetAgentTriggerTemplate
        POST
      • UpdateAgentTriggerTemplate
        POST
      • DeleteAgentTriggerTemplate
        POST
      • CreateClientInfoDisplayTemplate
        POST
      • ListClientInfoDisplayTemplates
        POST
      • UpdateClientInfoDisplayTemplate
        POST
      • DeleteClientInfoDisplayTemplate
        POST
      • GetClientInfoDisplayTemplate
        POST
      • ListAgentPauseCodes
        POST
      • CreateAgentPauseCode
        POST
      • UpdateAgentPauseCode
        POST
      • DeleteAgentPauseCode
        POST
      • ListCustomReportFilters
        POST
      • CreateCustomReportFilter
        POST
      • UpdateCustomReportFilter
        POST
      • DeleteCustomReportFilter
        POST
      • ListAgentResponseGroups
        POST
      • ListLastTemplateElements
        POST
      • ListQueueConfigsByOrgId
        POST
      • DeleteQueueConfig
        POST
      • GetQueueConfig
        POST
      • CreateQueueConfig
        POST
      • UpdateQueueConfig
        POST
      • CopyQueueConfig
        POST
      • GetAllQueueConfigSounds
        POST
      • GetQueueConfigSound
        POST
      • SetQueueConfigSound
        POST
      • SetAllQueueConfigSoundsFromSource
        POST
      • GetUserBlocked
        POST
      • UnblockUser
        POST
      • ListP3UnMigratedUsers
        POST
      • MigrateP3User
        POST
      • UpdateP3UserName
        POST
      • ListOwnedUsers
        POST
      • ListOwnedOrgsByOrgId
        POST
      • ListOwnedOrgs
        POST
      • RemoveLoginStrikes
        POST
      • RemoveUserLoginStrikes
        POST
      • ListLoginHistory
        POST
      • UpdateP3UserSids
        POST
      • CreateAuthConnection
        POST
      • GetAuthConnectionSettings
        POST
      • UpdateAuthConnectionSettings
        POST
      • DeleteAuthConnection
        POST
      • GetUserSubscription
        POST
      • GetMyUserSubscription
        POST
      • AddUserSubscription
        POST
      • AddMyUserSubscription
        POST
      • RemoveUserSubscription
        POST
      • RemoveMyUserSubscription
        POST
      • UpdateUserSubscription
        POST
      • UpdateMyUserSubscription
        POST
      • ListUserSubscriptions
        POST
      • ListMyUserSubscriptions
        POST
      • ListOrgSubscriptions
        POST
      • GetSystemEnvironmentDetails
        POST
      • ListAgentStatisticsTemplates
        POST
      • CreateAgentStatisticsTemplate
        POST
      • UpdateAgentStatisticsTemplate
        POST
      • DeleteAgentStatisticsTemplate
        POST
      • CreateOrganization
        POST
      • GetOrganization
        POST
      • GetOrganizationById
        POST
      • UpdateOrganization
        POST
      • ArchiveOrganization
        POST
      • UnArchiveOrganization
        POST
      • ListAllOrganizationsGlobally
        POST
      • ListOrganizationsByRegion
        POST
      • ListArchivedOrganizations
        POST
      • ConvertOrgToManual
        POST
      • ListOwnedOrgs
        POST
      • GetOrganizationPreferences
        POST
      • UpdateOrganizationPreferences
        POST
      • GetAgentPreferences
        POST
      • UpdateAgentPreferences
        POST
      • GetContactPreferences
        POST
      • UpdateContactPreferences
        POST
      • GetAuthenticationPreferences
        POST
      • UpdateAuthenticationPreferences
        POST
      • GetWebhookPreferences
        POST
      • UpdateWebhookPreferences
        POST
      • GetDashboardGeneralPreferences
        POST
      • UpdateDashboardGeneralPreferences
        POST
      • GetDashboardQueuePreferences
        POST
      • UpdateDashboardQueuePreferences
        POST
      • GetPhonePreferences
        POST
      • UpdatePhonePreferences
        POST
      • GetCompliancePreferences
        POST
      • UpdateCompliancePreferences
        POST
      • GetBroadcastPreferences
        POST
      • UpdateBroadcastPreferences
        POST
      • GetSchedulePreferences
        POST
      • UpdateSchedulePreferences
        POST
      • GetEmailSmsPreferences
        POST
      • UpdateEmailSmsPreferences
        POST
      • GetBusinessPreferences
        POST
      • UpdateBusinessPreferences
        POST
      • UpdateAdminBusinessPreferences
        POST
      • GetScorecardsPreferences
        POST
      • UpdateScorecardsPreferences
        POST
      • GetVoiceAnalyticsPreferences
        POST
      • ListVoiceAnalyticsPreferences
        POST
      • UpdateVoiceAnalyticsPreferences
        POST
      • GetEndOfDayPreferences
        POST
      • UpdateEndOfDayPreferences
        POST
      • GetReportFilterPreferences
        POST
      • UpdateReportFilterPreferences
        POST
      • GetRecordingPreferences
        POST
      • UpdateRecordingPreferences
        POST
      • GetAdminClientPreferences
        POST
      • UpdateAdminClientPreferences
        POST
      • AcceptLinkbackRecordingTerms
        POST
      • LinkbackUpdateBroadcastTemplates
        POST
      • RecordEmailUnsubscribeAcknowledgement
        POST
      • ClearEmailUnsubscribeAcknowledgement
        POST
      • ListBusinessHours
        POST
      • GetBusinessHours
        POST
      • SetBusinessHours
        POST
      • AddIntervalToBusinessHours
        POST
      • RemoveIntervalFromBusinessHours
        POST
      • UpdateBusinessHoursInfo
        POST
      • DeleteBusinessHours
        POST
      • EvaluateBusinessHours
        POST
      • CreateUser
        POST
      • CreateDelegatedUser
        POST
      • GetMyUser
        POST
      • GetUser
        POST
      • GetUserByOrgId
        POST
      • ListAgents
        POST
      • ListPublicUsers
        POST
      • ListUsers
        POST
      • ListUsersByOrgId
        POST
      • ListUsersByRegion
        POST
      • UpdateMyUser
        POST
      • UpdateUser
        POST
      • UpdateUserLabels
        POST
      • UpdateUserCallerId
        POST
      • UpdateUserDisabled
        POST
      • UpdateUserDisabledByOrgId
        POST
      • GetMyUserPasswordResetLink
        POST
      • GetUserPasswordResetLink
        POST
      • GetUserPasswordResetLinkByOrgId
        POST
      • CreatePasswordResetLink
        POST
      • CreatePasswordResetLinkByOrgId
        POST
      • GetUserLoginInfo
        POST
      • GetUserEmailVerified
        POST
      • GetUserEmailVerifiedByOrgId
        POST
      • ResetMyPassword
        POST
      • ResetUserPassword
        POST
      • ResetUserPasswordByOrgId
        POST
      • SendUserEmailVerification
        POST
      • SendUserEmailVerificationByOrgId
        POST
      • SendPasswordReset
        POST
      • SendPasswordResetByOrgId
        POST
      • GetUserSessionData
        POST
      • GetAgentProfileGroup
        POST
      • ListAgentProfileGroups
        POST
      • UpdateAgentProfileGroup
        POST
      • CreateAgentProfileGroup
        POST
      • DeleteAgentProfileGroup
        POST
      • AssignAgentProfileGroups
        POST
      • AddUserSubscription
        POST
      • AddUserSubscriptionByUserId
        POST
      • GetUserSubscription
        POST
      • GetUserSubscriptionByUserId
        POST
      • UpdateUserSubscription
        POST
      • UpdateUserSubscriptionByUserId
        POST
      • RemoveUserSubscription
        POST
      • RemoveUserSubscriptionByUserId
        POST
      • ListUserSubscriptions
        POST
      • ListUserSubscriptionsByUserId
        POST
      • ListOrgSubscriptions
        POST
      • CreateAuthToken
        POST
      • CreateAuthTokenByUserId
        POST
      • ListAuthTokens
        POST
      • ListAuthTokensByUserId
        POST
      • SetAuthTokenExpiration
        POST
      • SetAuthTokenExpirationByUserId
        POST
      • DeleteAuthToken
        POST
      • DeleteAuthTokenByUserId
        POST
      • GetHuntGroupSettings
        POST
      • UpdateHuntGroupSettings
        POST
      • CreateHuntGroup
        POST
      • UpdateHuntGroupGeneralDetails
        POST
      • DeleteHuntGroup
        POST
      • GetHuntGroupDetails
        POST
      • ListCallerIdBuckets
        POST
      • GetDataDipTemplate
        POST
      • ListDataDipTemplates
        POST
      • CreateDataDipTemplate
        POST
      • UpdateDataDipTemplate
        POST
      • DeleteDataDipTemplate
        POST
      • CopyDataDipTemplate
        POST
      • CopyDataDipTemplateToOrganization
        POST
      • ListBroadcastTemplateGeneralDetails
        POST
      • ListAgentResponseAutoRules
        POST
      • CreateAgentResponseAutoRules
        POST
      • UpdateAgentResponseAutoRules
        POST
      • DeleteAgentResponseAutoRules
        POST
      • ListHuntGroupWebLinks
        POST
      • CopyHuntGroupWebLink
        POST
      • UpdateHuntGroupWebLinks
        POST
      • ListHuntGroupIntegrationLinks
        POST
      • CopyHuntGroupIntegrationLink
        POST
      • UpdateHuntGroupIntegrationLinks
        POST
      • GetHuntGroupClientInfoDisplayTemplate
        POST
      • CreateHuntGroupClientInfoDisplayTemplate
        POST
      • UpdateHuntGroupClientInfoDisplayTemplate
        POST
      • DeleteHuntGroupClientInfoDisplayTemplate
        POST
      • CopyHuntGroupClientInfoDisplayTemplate
        POST
      • CreateCampaignClientInfoDisplayTemplate
        POST
      • ListHuntGroupsWithClientInfoTemplateData
        POST
      • ListAgentTriggers
        POST
      • CopyAgentTrigger
        POST
      • UpdateAgentTriggers
        POST
      • ListHuntGroupScripts
        POST
      • ListOrgHuntGroupScripts
        POST
      • GetHuntGroupScript
        POST
      • CreateHuntGroupScript
        POST
      • UpdateHuntGroupScript
        POST
      • DeleteHuntGroupScript
        POST
      • AssignScriptToHuntGroups
        POST
      • UnassignScriptFromHuntGroups
        POST
      • CreateTrust
        POST
      • AcceptTrust
        POST
      • RejectTrust
        POST
      • GetTrust
        POST
      • ListIncomingTrusts
        POST
      • ListGivenTrusts
        POST
      • ListAssignableTrusts
        POST
      • DeleteTrust
        POST
      • AssignTrust
        POST
      • UnassignTrust
        POST
      • CreateLabel
        POST
      • DeleteLabel
        POST
      • ListLabels
        POST
      • GetLabel
        POST
      • UpdateLabel
        POST
      • AssignLabel
        POST
      • UnassignLabel
        POST
      • GetAssignmentCounts
        POST
      • GetAssignableLabels
        POST
      • GetPermissions
        POST
      • GetUserPermissions
        POST
      • CreatePermissionGroup
        POST
      • UpdatePermissionGroup
        POST
      • DeletePermissionGroup
        POST
      • ListPermissionGroups
        POST
      • ListPermissionGroupsByOrgId
        POST
      • AssignUsersPermissionGroup
        POST
      • RevokeUsersPermissionGroup
        POST
      • AssignLabels
        POST
      • RevokeLabels
        POST
      • AssignAccountOwnerPermissionToUser
        POST
      • RevokeAccountOwnerPermissionFromUser
        POST
      • InitDefaultPermissionGroups
        POST
      • GetAccountOwnerGroup
        POST
      • GetLicenses
        POST
      • GetOrgLicenses
        POST
      • UpdateLicenses
        POST
      • RemovePermissionFromAllPermissionGroups
        POST
      • ListP3PermissionGroups
        POST
      • ListP3PermissionGroupsByOrgId
        POST
      • CreateP3PermissionGroup
        POST
      • UpdateP3PermissionGroup
        POST
      • UpdateP3PermissionGroupByOrgId
        POST
      • DeleteP3PermissionGroup
        POST
      • AssignUsersP3PermissionGroup
        POST
      • RevokeUsersP3PermissionGroup
        POST
      • RefreshMfaLockout
        POST
      • RefreshMfaLockoutByOrgId
        POST
      • SetMfaType
        POST
      • SetMyMfaType
        POST
      • EnableUserMfa
        POST
      • EnableMyUserMfa
        POST
      • GetUserMfaInfo
        POST
      • GetMyUserMfaInfo
        POST
      • GetMyAllowedMfaMethods
        POST
      • GenerateTOTPSecret
        POST
      • VerifyTOTPCode
        POST
      • CreateBusinessHours
        POST
      • UpdateBusinessHours
        POST
      • CreateCertificateInfo
        POST
      • DeleteCertificateInfo
        POST
      • RevokeCertificateInfo
        POST
      • ListCertificateInfo
        POST
      • AddGroupedUserIPRestrictions
        POST
      • RemoveGroupedUserIPRestrictions
        POST
      • ListUsersAllowedIps
        POST
      • ListResponseEvaluators
        POST
      • GetResponseEvaluator
        POST
      • CreateResponseEvaluator
        POST
      • UpdateResponseEvaluator
        POST
      • DeleteResponseEvaluator
        POST
    • OrgLegacy
      • RegisterOrganization
    • P3Api
      • GetAgentHuntGroup
      • GetAgentSession
      • GetAgentSkills
      • CreateAgentSkill
      • UpdateAgentSkill
      • DeleteAgentSkill
      • ListAgentSkills
      • ListSkillsForCurrentAgent
      • ListSkills
      • UpdateAgentSkills
      • GetCurrentAgent
      • GetClientInfoData
      • GetClientInfoDisplayTemplate
      • ListAgentStatisticsData
      • ListPBXExtensions
      • ListAgentExtensions
      • ListHuntGroupExtensions
      • CreateExtension
      • DeleteExtension
      • UpdateExtension
      • UpdatePBXExtension
      • CreateDNCLNumbers
      • GetScriptOrResponses
      • GetHuntGroupAgentSettings
      • ListHuntGroupWebLinks
      • GetHuntGroupPauseCodes
      • ListAgentCallHistory
      • ListClientPhoneBookEntries
      • ListHuntGroupPhoneBookEntries
      • CreatePhoneBookEntry
      • UpdatePhoneBookEntry
      • DeletePhoneBookEntry
      • ListPhoneBooks
      • ListAgentTriggers
      • GetCampaignCompletionStatus
      • GetLostPeerInfo
      • GetDispositionKeys
      • GetReadyAgents
      • ListAgentQueueAndOnHoldCallData
      • SaveAgentCallResponses
      • ListAgentTransferOptions
      • UpdateAgentCallResponseValue
      • GetIntercomPeerInfo
      • ListOrgResponseEvaluators
      • GetQueueConfigurationOptionsArray
      • GetConditionalDNCLRules
      • ManualDialStart
      • ListExtendedCallHistory
      • ListWhiteListPhoneBooks
      • DownloadCallRecording
      • DownloadCallRecordings
      • PlacePreviewDialCall
      • CancelPreviewDialCall
      • UpdateTaskStatus
      • ListCallbackRoutingAgents
      • ListCallbackRoutingSkills
      • HandleRecordingDelay
      • UpdateAgentAssignedHuntGroup
      • GetCallData
      • ListHuntGroups
      • ListReassignmentHuntGroups
      • GetOrgAgentSettings
      • ListCallerIdsFromBucket
      • SaveLastCallResponse
      • ListAgentCallLogsByCallSidAndType
      • ListAgentCallResponseValues
      • GetContactSchemaByContactGroup
      • ListContactGroupDetailsByClientSid
      • GetContactGroupDetails
      • GetContactGroupSize
      • CreateContactFieldDescription
      • UpdateContactFieldDescription
      • DeleteContactFieldDescription
      • ListContactFieldDescriptions
      • ListContactFieldDescriptionsByCGSid
      • ListContactImportTemplates
      • UpdatePreviewRecordToFinished
      • UpdateAgentHuntGroup
      • MultiAgentHuntGroupAssignment
      • GetAgentProfile
      • RecalculateBilling
      • ListOutboundBroadcastTemplateData
      • MultiAgentSkillAssignment
      • MultiAgentSkillUnassignment
      • ListMAMAgentHuntGroupsByClientSid
      • ListTtsVoices
      • CreateTtsVoice
      • DeleteTtsVoice
      • ListCustomDataKeys
      • CreateCustomDataKey
      • DeleteCustomDataKey
      • UpdateCustomDataKey
      • GetActivityLogHistory
      • ListTableTemplateProperties
      • ListAgentSkillsFilters
      • ListScheduleRules
      • ListCustomReportFilters
      • ListSmsNumbers
      • GetMailMerge
      • ListDistinctPauseCodes
      • GetAgentHuntGroup
      • GetAgentSession
      • GetAgentSkills
      • CreateAgentSkill
      • UpdateAgentSkill
      • DeleteAgentSkill
      • ListSkillsForCurrentAgent
      • ListSkills
      • UpdateAgentSkills
      • GetCurrentAgent
      • GetClientInfoData
      • GetClientInfoDisplayTemplate
      • ListAgentStatisticsData
      • ListPBXExtensions
      • ListAgentExtensions
      • ListHuntGroupExtensions
      • CreateExtension
      • DeleteExtension
      • UpdateExtension
      • UpdatePBXExtension
      • CreateDNCLNumbers
      • GetScriptOrResponses
      • GetHuntGroupAgentSettings
      • ListHuntGroupWebLinks
      • GetHuntGroupPauseCodes
      • ListAgentCallHistory
      • ListClientPhoneBookEntries
      • ListHuntGroupPhoneBookEntries
      • CreatePhoneBookEntry
      • UpdatePhoneBookEntry
      • DeletePhoneBookEntry
      • ListPhoneBooks
      • ListAgentTriggers
      • GetCampaignCompletionStatus
      • GetLostPeerInfo
      • GetDispositionKeys
      • GetReadyAgents
      • ListAgentQueueAndOnHoldCallData
      • SaveAgentCallResponses
      • ListAgentTransferOptions
      • UpdateAgentCallResponseValue
      • GetIntercomPeerInfo
      • ListOrgResponseEvaluators
      • GetQueueConfigurationOptionsArray
      • GetConditionalDNCLRules
      • ManualDialStart
      • GetExtendedCallHistories
      • ListWhiteListPhoneBooks
      • DownloadCallRecording
      • DownloadCallRecordings
      • PlacePreviewDialCall
      • CancelPreviewDialCall
      • UpdateTaskStatus
      • ListCallbackRoutingAgents
      • ListCallbackRoutingSkills
      • HandleRecordingDelay
      • UpdateAgentAssignedHuntGroup
      • GetCallData
      • ListHuntGroups
      • ListReassignmentHuntGroups
      • GetOrgAgentSettings
      • ListCallerIdsFromBucket
      • SaveLastCallResponse
      • ListAgentCallLogsByCallSidAndType
      • ListAgentCallResponseValues
      • GetContactSchemaByContactGroup
      • ListContactGroupDetailsByClientSid
      • GetContactGroupDetails
      • GetContactGroupSize
      • CreateContactFieldDescription
      • DeleteContactFieldDescription
      • ListContactFieldDescriptions
      • ListContactFieldDescriptionsByCGSid
      • ListContactImportTemplates
      • UpdatePreviewRecordToFinished
      • UpdateAgentHuntGroup
      • MultiAgentHuntGroupAssignment
      • GetAgentProfile
      • RecalculateBilling
      • ListOutboundBroadcastTemplateData
      • MultiAgentSkillAssignment
      • MultiAgentSkillUnassignment
      • ListMAMAgentHuntGroupsByClientSid
      • ListTtsVoices
      • CreateTtsVoice
      • DeleteTtsVoice
      • ListCustomDataKeys
      • CreateCustomDataKey
      • DeleteCustomDataKey
      • UpdateCustomDataKey
      • GetActivityLogHistories
      • ListTableTemplateProperties
      • ListAgentSkillsFilters
      • ListScheduleRules
      • ListCustomReportFilters
      • ListSmsNumbers
    • PBXService
      • QueryPbxUsers
      • QueryRingGroups
      • UpdatePbxUser
      • UpdateRingGroup
      • CreateRingGroup
      • DeleteRingGroup
      • AssignRandomExtension
      • ListPBXUsers
      • GetPBXUser
      • ListRingGroups
      • ListRingGroupsBySipId
      • GetRingGroup
      • GetSIPAccount
      • GetSIPAccountByUserId
      • GetSIPCredentials
      • ListSIPAccounts
      • ListSIPAccountsByRingGroupId
      • UpdateSIPAccount
      • UpdateRingGroup
      • CreateRingGroup
      • DeleteRingGroup
      • AssignRandomExtension
    • PortalManagerApi
      • UpsertPortalConfig
      • ListPortalConfigs
      • GetPortalConfig
      • DeletePortalConfig
      • UpdatePortalConfigLogo
      • GetPortalConfigLogo
      • ListPortalLinks
      • GetPortalLink
      • DeletePortalLink
      • CreatePortalLinks
      • UpsertPortal
      • GetPortal
      • DeletePortal
      • ListPortals
      • ListDetailedPortals
      • GetDetailedPortal
      • UpsertPluginInstance
      • GetPluginInstance
      • DeletePluginInstance
      • ClonePluginInstance
      • ListPluginInstance
      • ListFlowFieldNames
      • ListAvailableVerificationFields
      • ListAvailablePaymentFields
      • ListPortalTypes
      • ListPortalWorkflows
      • ListAllActionDefinitions
      • ListPluginsByMethod
    • Scorecards
      • CreateScorecard
      • ListScorecards
      • UpdateScorecard
      • DeleteScorecard
      • GetScorecard
      • CreateQuestion
      • ListQuestions
      • UpdateQuestion
      • DeleteQuestion
      • GetQuestion
      • BulkCreateQuestions
      • CreateCategory
      • ListCategories
      • UpdateCategory
      • DeleteCategory
      • GetCategory
      • CreateScorecardQuestion
      • UpdateScorecardQuestion
      • DeleteScorecardQuestion
      • GetScorecardQuestion
      • CreateSection
      • ListSections
      • UpdateSection
      • GetSection
      • DeleteSection
      • CreateQuestionCategory
      • DeleteQuestionCategory
      • CreateEvaluation
      • DeleteEvaluation
      • ScoreEvaluation
      • UpdateEvaluation
      • GetEvaluation
      • ListEvaluations
      • CreateEvaluationQuestion
      • UpdateEvaluationQuestion
      • DeleteEvaluationQuestion
      • SampleCallsByCategory
      • SampleAgentConversations
      • CreateAutoQuestion
      • UpdateAutoQuestion
      • DeleteAutoQuestion
      • GetAutoQuestion
      • GetAutoEvaluation
      • ListAutoEvaluations
      • StreamAutoEvaluations
      • DeleteAutoEvaluation
      • PreviewEvaluationScore
      • RestoreEvaluation
      • CreateSmartQuestion
      • UpdateSmartQuestion
      • DeleteSmartQuestion
      • ListSmartEvaluations
      • DeleteSmartEvaluation
      • GetSmartEvaluation
    • ScorecardsSupport
      • ListEvaluationsByOrgId
      • ListAutoEvaluationsByOrgId
      • BulkDeleteEvaluations
      • BulkDeleteAutoEvaluations
      • DeleteEvaluationByOrgId
      • DeleteAutoEvaluationByOrgId
      • ListScorecardsByOrgId
      • ListCategoriesByOrgId
    • Sds
      • GetAgentResponseData
      • GetCall
      • UpdateAgentResponseData
      • UpdateVoicemailBox
    • Sentinel
      • SendEvents
      • SendEvents
    • SkillsService
      • CreateSkillGroup
      • ListSkillGroups
      • UpdateSkillGroup
      • GetSkillGroup
      • DeleteSkillGroup
      • RemoveSkillFromAllGroups
      • AssignSkillGroups
      • UpdateUsersOnSkillGroup
      • RevokeSkillGroups
      • GetUserSkillGroups
      • GetUserSkills
      • GetSkillGroupMembers
      • ListSkillGroupsMembers
      • GetAgentSkills
      • ListSkillsForCurrentAgent
      • ListAssignedSkillGroups
      • AssignOwnSkillGroups
      • RevokeOwnSkillGroups
    • SmsApi
      • ListSmsTemplates
      • CreateSmsTemplate
      • UpdateSmsTemplate
      • DeleteSmsTemplate
      • GetSmsTemplateBySid
      • ListSmsIntentTemplates
      • CreateSmsIntentTemplate
      • UpdateSmsIntentTemplate
      • DeleteSmsIntentTemplate
      • GetSmsIntentTemplateBySid
      • ListSmsSourceNumbers
      • CreateSmsSourceNumber
      • UpdateSmsSourceNumber
      • DeleteSmsSourceNumber
      • GetSmsSourceNumberBySid
      • SendSmsNotification
      • ListSmsGroupByFilters
      • ListSmsGroupsByGroupSids
      • ListSmsTasksByGroupSids
      • ListSmsGroupByFiltersForAudit
      • ListSmsGroupsByGroupSidsForAudit
      • ListSmsTasksByGroupSidsForAudit
      • ListSmsTasksWithDetailedStatus
      • UpdateSmsGroupStatus
      • UpdateSmsGroupSendsPerMinute
      • UpdateSmsGroupScheduleTimes
      • ScheduleSms
      • ResendUnconnectedSms
      • SmsActivitySearch
      • CreateInboundSmsTemplate
      • UpdateInboundSmsTemplate
      • DeleteInboundSmsTemplate
      • ListInboundSmsTemplates
      • GetInboundSmsTemplateById
      • CreateInboundSmsGroup
      • UpdateInboundSmsGroup
      • DeleteInboundSmsGroup
      • ListInboundSmsGroups
      • ListActiveInboundSmsGroups
      • ListInboundSmsGroupByFilters
      • GetInboundSmsGroupById
      • ListInboundSmsGroupsByGroupIds
      • StopInboundSmsGroup
      • ScheduleInboundSms
      • CreateSmsConversation
      • UpdateSmsConversation
      • DeleteSmsConversation
      • ListSmsConversations
      • GetSmsConversationById
      • GetSmsMessage
      • CreateSmsConversationAudit
      • ListSmsConversationAudits
      • GetSmsConversationAuditById
      • CreateSmsConversationAssignedAgent
      • ListSmsConversationAssignedAgents
      • GetSmsConversationAssignedAgentById
      • ListInboundSmsTasksByGroupIds
      • StopAllOutboundSmsGroups
      • StopAllInboundSmsGroups
    • Soundboard
      • GetSoundboardFile
      • CreateSoundboard
      • ListSoundboards
      • UpdateSoundboard
      • DeleteSoundboard
    • Srec
      • ListScreenRecordings
      • GetScreenRecordingURL
      • DeleteScreenRecording
    • TasksService
      • CancelTasks
      • BulkCancelTasks
    • Tickets
      • CreateTicket
      • EditTicket
      • ListTickets
      • AssignTicket
      • CloseTicket
      • ViewTicket
      • CreateComment
      • EnableProject
      • ListEnabledProjects
      • CreateSLA
      • ListSLA
      • UpdateSLA
      • ListSLACondition
      • ReplyComment
      • ListTicketAuditLog
      • AssignSelf
      • EditMaskTicket
      • ListAllocatedTickets
      • ListAvailableAgentTickets
      • ListAgentTickets
      • ListSkills
      • ListUsers
      • CloseTicketAction
      • AssignTicketAction
      • CreateTicketAction
      • ChangeTicketStatus
      • CreateTicketTemplate
      • EditTicketTemplate
      • ListTicketTemplate
      • AssignTicketTemplate
      • GetAllActionType
      • GetPhoneNumberType
      • AddEntityRef
      • ListTicketsByEntityRef
      • ListEntityRefsByTicket
      • CreateCustomField
      • EditCustomField
      • ListCustomFields
    • TranslationsService
      • TranslateTemplate
      • ListTranslations
      • ListLanguages
      • ListContexts
      • CreateTranslation
      • UpdateTranslation
      • TriggerLLMTranslation
      • TriggerLLMTranslations
      • SetSystemMessage
      • GetSystemMessage
      • TestSystemMessage
      • EnableContext
      • DisableContext
      • DeleteTranslationsByTemplate
      • BulkDeleteTranslations
    • TrustsService
      • CreateTrust
      • AcceptTrust
      • RejectTrust
      • GetTrust
      • ListIncomingTrusts
      • ListGivenTrusts
      • ListAssignableTrusts
      • DeleteTrust
      • AssignTrust
      • UnassignTrust
    • UsersService
      • CreateUser
      • CreateDelegatedUser
      • GetMyUser
      • GetUser
      • GetUserByOrgId
      • ListAgents
      • ListPublicUsers
      • ListUsers
      • ListUsersByOrgId
      • ListUsersByRegion
      • UpdateMyUser
      • UpdateUser
      • UpdateUserLabels
      • UpdateUserCallerId
      • UpdateUserDisabled
      • UpdateUserDisabledByOrgId
      • GetMyUserPasswordResetLink
      • GetUserPasswordResetLink
      • GetUserPasswordResetLinkByOrgId
      • CreatePasswordResetLink
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      • GetUserLoginInfo
      • GetUserEmailVerified
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      • GetUserSessionData
      • GetAgentProfileGroup
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      • AddUserSubscription
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      • RemoveUserSubscription
      • RemoveUserSubscriptionByUserId
      • ListUserSubscriptions
      • ListUserSubscriptionsByUserId
      • ListOrgSubscriptions
      • CreateAuthToken
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      • ListAuthTokens
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      • RefreshMfaLockout
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      • SetMfaType
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      • EnableUserMfa
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      • GetUserMfaInfo
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  • Third Party
    • FTS Initiate
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  • Use Cases
    • Click to Call
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  1. Org

GetUserSessionData

POST
https://api.cbf.tcn.com/api/v1alpha1/org/getusersessiondata
Org
GetUserSessionData returns data for the front end's session state

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Body Params application/json
object {0}
Example
{}

Request samples

Shell
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R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request POST 'https://api.cbf.tcn.com/api/v1alpha1/org/getusersessiondata' \
--header 'Content-Type: application/json' \
--data-raw '{}'

Responses

🟢200OK
application/json
Success
Body
Response message for the GetUserSessionData rpc.
user
object (User) 
user
optional
The user the data is about
user_id
string 
user_id
optional
The ID of the user
org_id
string 
org_id
optional
The ID of the org the user belongs to.
username
string 
username
optional
The Username of the user.
p3_permission_group_id
string 
p3_permission_group_id
optional
The ID of the p3 permission group the user has.
partner_agent_id
string 
partner_agent_id
optional
The User's partner agent id.
region_sid_map
object 
region_sid_map
optional
The user's regional sids. The key of the map is a region id.
default_region
string 
default_region
optional
region_id of a the user's default region
api_key
string 
api_key
optional
payload
email
string 
email
optional
The User's email.
login_disabled
boolean 
login_disabled
optional
Whether or not the user is disabled.
caller_ids
array[string]
caller_ids
optional
login preferences
linkback_numbers
array[string]
linkback_numbers
optional
auth_user_id
string 
auth_user_id
optional
first_name
string 
first_name
optional
The user's first name.
last_name
string 
last_name
optional
The user's last name.
created
string <date-time>
created
optional
The date/time the user was created.
Examples:
1s1.000340012s
last_updated
string <date-time>
last_updated
optional
The date/time the user was last updated.
Examples:
1s1.000340012s
password_reset_required
boolean 
password_reset_required
optional
Whether or not the user must reset their password on next login.
connection_id
string 
connection_id
optional
connection id is the id of the auth connection that the
user is coming from if it is a delgated user. If the user
is not delgated this will be nil.
time_zone_override
object (TimeZoneWrapper) 
time_zone_override
optional
User TimeZone with wrapper for nullable timezone
permission_group_ids
array[string]
permission_group_ids
optional
UserSettings
List of permission groups ids the user is a member of
trust_ids
array[string]
trust_ids
optional
List of trust ids the user has been assigned.
default_application
enum<string> 
default_application
optional
default_app for a user
Allowed values:
AGENT_APPORGANIZATION_MANAGEMENT_APPCUSTOMER_JOURNEY_SERVICES_APPLIST_MANAGEMENT_SERVICES_APPAGENT_MANAGER_APPNATURAL_LANGUAGE_COMPLIANCE_APPVOICE_ANALYTICS_APPSCRIPTS_APPROOM303_APPOMNI_BOSS_APPWFM_APPPAYMENTS_APPSUPPORT_APPBUSINESS_INTELLIGENCE_APPBACKOFFICE_APPSCORECARDS_APPDEV_TOOLS_APPLEARNING_CENTER_APPDELIVERY_SERVICE_APPPERFORMANCE_MANAGEMENT_APPTICKETS_APPAGENT_BETA_APPNEWSROOM_APPCONTACTMANAGER_APPKNOWLEDGE_BASE_APP
user_caller_id
string 
user_caller_id
optional
User caller id
agent_profile_group_id
string 
agent_profile_group_id
optional
users assigned agent profile group
agent
boolean 
agent
optional
a bool signalling whether or not the user is also an agent
account_owner
boolean 
account_owner
optional
a bool to determine whether or not user is account owner
mfa_timestamp
string <date-time>
mfa_timestamp
optional
Timestamp beyond which the user is required to have multi factor authentication set up
Examples:
1s1.000340012s
password_reset_date
string <date-time>
password_reset_date
optional
Timestamp of when a user must reset their password before
Examples:
1s1.000340012s
locale_preferences_override
object (LocalePreferences) 
locale_preferences_override
optional
The override for the users locale preferences
access_token_expiration
string <date-time>
access_token_expiration
optional
The access token expiration time for the user.
Examples:
1s1.000340012s
play_notification_sounds
boolean 
play_notification_sounds
optional
If the user wants notification sounds to play
org_name
string 
org_name
optional
The user's organizations's name
p3_permissions
array[string]
p3_permissions
optional
List of legacy P3 permissions.
Allowed values:
NO_PERMISSIONVIEW_LIST_MANAGERCREATE_LIST_MANAGEREDIT_LIST_MANAGERDELETE_LIST_MANAGEREXECUTE_LIST_MANAGERVIEW_FIELD_DEFINITIONSCREATE_FIELD_DEFINITIONSEDIT_FIELD_DEFINITIONSDELETE_FIELD_DEFINITIONSEXECUTE_FIELD_DEFINITIONSVIEW_IMPORT_TEMPLATESCREATE_IMPORT_TEMPLATESEDIT_IMPORT_TEMPLATESDELETE_IMPORT_TEMPLATESEXECUTE_IMPORT_TEMPLATESVIEW_ADMIN_TOOLSCREATE_ADMIN_TOOLSEDIT_ADMIN_TOOLSDELETE_ADMIN_TOOLSEXECUTE_ADMIN_TOOLSVIEW_COUNTRY_MANAGERCREATE_COUNTRY_MANAGEREDIT_COUNTRY_MANAGERDELETE_COUNTRY_MANAGEREXECUTE_COUNTRY_MANAGERVIEW_DIAL_REGION_GROUPSCREATE_DIAL_REGION_GROUPSEDIT_DIAL_REGION_GROUPSDELETE_DIAL_REGION_GROUPSEXECUTE_DIAL_REGION_GROUPSVIEW_DIAL_REGIONCREATE_DIAL_REGIONEDIT_DIAL_REGIONDELETE_DIAL_REGIONEXECUTE_DIAL_REGIONVIEW_TTS_MANAGERCREATE_TTS_MANAGEREDIT_TTS_MANAGERDELETE_TTS_MANAGEREXECUTE_TTS_MANAGERVIEW_USER_MANAGEMENTCREATE_USER_MANAGEMENTEDIT_USER_MANAGEMENTDELETE_USER_MANAGEMENTEXECUTE_USER_MANAGEMENTVIEW_CLIENTCREATE_CLIENTEDIT_CLIENTDELETE_CLIENTEXECUTE_CLIENTVIEW_LOGINCREATE_LOGINEDIT_LOGINDELETE_LOGINEXECUTE_LOGINVIEW_PERMISSIONSCREATE_PERMISSIONSEDIT_PERMISSIONSDELETE_PERMISSIONSEXECUTE_PERMISSIONSVIEW_PERMISSIONS_GROUPSCREATE_PERMISSIONS_GROUPSEDIT_PERMISSIONS_GROUPSDELETE_PERMISSIONS_GROUPSEXECUTE_PERMISSIONS_GROUPSVIEW_PERMISSIONS_GROUP_ADMINISTRATORCREATE_PERMISSIONS_GROUP_ADMINISTRATOREDIT_PERMISSIONS_GROUP_ADMINISTRATORDELETE_PERMISSIONS_GROUP_ADMINISTRATOREXECUTE_PERMISSIONS_GROUP_ADMINISTRATORVIEW_CONTACT_USCREATE_CONTACT_USEDIT_CONTACT_USDELETE_CONTACT_USEXECUTE_CONTACT_USVIEW_USER_OPTIONSCREATE_USER_OPTIONSEDIT_USER_OPTIONSDELETE_USER_OPTIONSEXECUTE_USER_OPTIONSVIEW_CHANGE_PASSWORDCREATE_CHANGE_PASSWORDEDIT_CHANGE_PASSWORDDELETE_CHANGE_PASSWORDEXECUTE_CHANGE_PASSWORDVIEW_PREFERENCESCREATE_PREFERENCESEDIT_PREFERENCESDELETE_PREFERENCESEXECUTE_PREFERENCESVIEW_WEB_BROADCASTINGCREATE_WEB_BROADCASTINGEDIT_WEB_BROADCASTINGDELETE_WEB_BROADCASTINGEXECUTE_WEB_BROADCASTINGVIEW_REPORTSCREATE_REPORTSEDIT_REPORTSDELETE_REPORTSEXECUTE_REPORTSVIEW_SEND_BROADCASTCREATE_SEND_BROADCASTEDIT_SEND_BROADCASTDELETE_SEND_BROADCASTEXECUTE_SEND_BROADCASTVIEW_MESSAGE_MANAGERCREATE_MESSAGE_MANAGEREDIT_MESSAGE_MANAGERDELETE_MESSAGE_MANAGEREXECUTE_MESSAGE_MANAGERVIEW_TEMPLATE_MANAGERCREATE_TEMPLATE_MANAGEREDIT_TEMPLATE_MANAGERDELETE_TEMPLATE_MANAGEREXECUTE_TEMPLATE_MANAGERVIEW_DO_NOT_CALL_LISTCREATE_DO_NOT_CALL_LISTEDIT_DO_NOT_CALL_LISTDELETE_DO_NOT_CALL_LISTEXECUTE_DO_NOT_CALL_LISTVIEW_SCHEDULE_RULESCREATE_SCHEDULE_RULESEDIT_SCHEDULE_RULESDELETE_SCHEDULE_RULESEXECUTE_SCHEDULE_RULESVIEW_BILLINGCREATE_BILLINGEDIT_BILLINGDELETE_BILLINGEXECUTE_BILLINGVIEW_SAP_EXPORTCREATE_SAP_EXPORTEDIT_SAP_EXPORTDELETE_SAP_EXPORTEXECUTE_SAP_EXPORTVIEW_AUDITCREATE_AUDITEDIT_AUDITDELETE_AUDITEXECUTE_AUDITVIEW_AUTOMATED_REPORTINGCREATE_AUTOMATED_REPORTINGEDIT_AUTOMATED_REPORTINGDELETE_AUTOMATED_REPORTINGEXECUTE_AUTOMATED_REPORTINGVIEW_CUSTOMER_SERVICECREATE_CUSTOMER_SERVICEEDIT_CUSTOMER_SERVICEDELETE_CUSTOMER_SERVICEEXECUTE_CUSTOMER_SERVICEVIEW_SCRIPTSCREATE_SCRIPTSEDIT_SCRIPTSDELETE_SCRIPTSEXECUTE_SCRIPTSVIEW_CLIENT_PREFERENCESCREATE_CLIENT_PREFERENCESEDIT_CLIENT_PREFERENCESDELETE_CLIENT_PREFERENCESEXECUTE_CLIENT_PREFERENCESVIEW_RECORDINGS_REPORTINGCREATE_RECORDINGS_REPORTINGEDIT_RECORDINGS_REPORTINGDELETE_RECORDINGS_REPORTINGEXECUTE_RECORDINGS_REPORTINGVIEW_DEBUG_MODECREATE_DEBUG_MODEEDIT_DEBUG_MODEDELETE_DEBUG_MODEEXECUTE_DEBUG_MODECREATE_DNCL_MAPVIEW_DNCL_MAPEXECUTE_COPY_DOWNVIEW_AGENTSVIEW_ADMIN_CUSTOMER_SERVICEEDIT_AGENTSDELETE_AGENTSEXECUTE_AGENTSEDIT_HUNT_GROUPDELETE_HUNT_GROUPEXECUTE_HUNT_GROUPVIEW_HUNT_GROUPVIEW_AGENTS_REPORTVIEW_AGENTS_DASHBOARDVIEW_CALLER_ID_BUCKETSEDIT_CALLER_ID_BUCKETSCREATE_CALLER_ID_BUCKETSDELETE_CALLER_ID_BUCKETSEXECUTE_CALLER_ID_BUCKETSVIEW_REPORT_REQUESTCREATE_REPORT_REQUESTVIEW_INBOUND_SCRIPTSEDIT_INBOUND_SCRIPTSCREATE_INBOUND_SCRIPTSDELETE_INBOUND_SCRIPTSEDIT_BACKOFFICE_THEMECREATE_PHONE_NUMBER_MANAGEMENTEDIT_PHONE_NUMBER_MANAGEMENTVIEW_PHONE_NUMBER_MANAGEMENTDELETE_PHONE_NUMBER_MANAGEMENTEXECUTE_PHONE_NUMBER_MANAGEMENTEXECUTE_INBOUND_SCRIPTSEXECUTE_CELL_PHONE_SCRUBEDIT_ADMIN_CLIENT_PREFERENCESVIEW_ONTARIO_SYSTEMS_ADMINISTRATOREXECUTE_ONTARIO_SYSTEMS_ADMINISTRATOREXECUTE_ONTARIO_SYSTEMS_USERVIEW_INTEGRATION_MESSAGESVIEW_ONTARIO_SYSTEMS_USEREXECUTE_BROADCAST_CONTROL_INBOUNDEXECUTE_BROADCAST_CONTROL_MANUALEXECUTE_BROADCAST_CONTROL_OUTBOUNDCREATE_PREVIEW_ONLY_TEMPLATESCREATE_MAC_ONLY_TEMPLATESEDIT_TRIGGER_ADVANCE_ON_CALLCREATE_TRIGGER_ADVANCE_ON_CALLDELETE_MAC_ONLY_TEMPLATESEXECUTE_MAC_ONLY_TEMPLATESVIEW_MAC_ONLY_TEMPLATESEDIT_MAC_ONLY_TEMPLATESEXECUTE_PREVIEW_ONLY_TEMPLATESVIEW_PREVIEW_ONLY_TEMPLATESEDIT_PREVIEW_ONLY_TEMPLATESDELETE_PREVIEW_ONLY_TEMPLATESVIEW_ANALYTICS_REPORTINGCREATE_HUNT_GROUPCREATE_AGENTSCREATE_AGENTS_DASHBOARDCREATE_AGENTS_REPORTDELETE_AGENTS_DASHBOARDDELETE_AGENTS_REPORTEDIT_AGENTS_DASHBOARDEDIT_AGENTS_REPORTEXECUTE_AGENTS_DASHBOARDEXECUTE_AGENTS_REPORTDELETE_TRIGGER_ADVANCE_ON_CALLDELETE_CELL_PHONE_SCRUBCREATE_RINGLESS_VOICEMAIL_TEMPLATESEDIT_RINGLESS_VOICEMAIL_TEMPLATESCREATE_VOCALDIRECT_TEMPLATESEDIT_VOCALDIRECT_TEMPLATESVIEW_EMAILVIEW_SMSVIEW_EMAIL_REPORTSVIEW_EMAIL_AUDITVIEW_SMS_REPORTSVIEW_SMS_AUDITFAKE_PERMISSIONVIEW_CHATVIEW_CHAT_REPORTSVIEW_CHAT_AUDITVIEW_CAMPAIGNVIEW_CAMPAIGN_REPORTVIEW_CAMPAIGN_AUDITEDIT_SAP_ADMINEDIT_REPORT_REQUESTDELETE_REPORT_REQUESTEXECUTE_REPORT_REQUESTVIEW_BACKOFFICE_THEMECREATE_BACKOFFICE_THEMEDELETE_BACKOFFICE_THEMEEXECUTE_BACKOFFICE_THEMECREATE_CELL_PHONE_SCRUBEDIT_CELL_PHONE_SCRUBVIEW_CELL_PHONE_SCRUBVIEW_ADMIN_CLIENT_PREFERENCESDELETE_ADMIN_CLIENT_PREFERENCESCREATE_ADMIN_CLIENT_PREFERENCESEXECUTE_ADMIN_CLIENT_PREFERENCESCREATE_ONTARIO_SYSTEMS_ADMINISTRATORDELETE_ONTARIO_SYSTEMS_ADMINISTRATOREDIT_ONTARIO_SYSTEMS_ADMINISTRATORCREATE_ONTARIO_SYSTEMS_USERDELETE_ONTARIO_SYSTEMS_USEREDIT_ONTARIO_SYSTEMS_USERCREATE_INTEGRATION_MESSAGESDELETE_INTEGRATION_MESSAGESEDIT_INTEGRATION_MESSAGESEXECUTE_INTEGRATION_MESSAGESSCHEDULE_RESEND_CAMPAIGNAPP_AGENTAPP_BACKOFFICE
permission_groups
array[object (PermissionGroup) {7}] 
permission_groups
optional
A list of the permission groups the user belongs to
permission_group_id
string 
permission_group_id
optional
Unique id for this permission group.
org_id
string 
org_id
optional
Organization this permission group belongs to.
name
string 
name
optional
Name to identify by.
description
string 
description
optional
Brief description of this group of permissions.
permissions
array[string]
permissions
optional
List of permissions in this group.
Allowed values:
PERMISSION_UNSPECIFIEDPERMISSION_DEVPERMISSION_LEARN_EDITPERMISSION_ORG_EDITPERMISSION_ORG_VIEWPERMISSION_OWNING_ORG_IMITATIONPERMISSION_USER_CREATEPERMISSION_USER_EDITPERMISSION_USER_EDIT_PASSWORDPERMISSION_USER_EDIT_OPTIONSPERMISSION_LOGIN_CONNECTIONSPERMISSION_USER_EDIT_AGENT_CALLER_IDPERMISSION_ACCESS_TOKEN_MANAGMENTPERMISSION_AGENT_MANAGEMENTPERMISSION_PERMISSION_GROUP_EDITPERMISSION_PERMISSION_GROUP_ASSIGNPERMISSION_LABEL_MANAGEMENTPERMISSION_LABEL_ATTACHPERMISSION_TRUST_MANAGEMENTPERMISSION_HUNTGROUP_VIEWPERMISSION_HUNTGROUP_EDITPERMISSION_AGENT_SCRIPTS_VIEWPERMISSION_AGENT_SCRIPTS_EDITPERMISSION_SOUNDBOARD_VIEWPERMISSION_SOUNDBOARD_EDITPERMISSION_SUBSCRIPTION_MANAGEMENTPERMISSION_COPY_TO_ORGANIZATIONPERMISSION_CUSTOMER_SUPPORTPERMISSION_IMITATIONPERMISSION_BILLING_EDITPERMISSION_TCN_ADMIN_SETTINGSPERMISSION_TCN_BILLINGPERMISSION_TCN_BILLING_ADMINPERMISSION_SUPPORT_TCN_INSIGHTS_ADMINPERMISSION_SUPPORT_TCN_DASHBOARDS_ADMINPERMISSION_AGENTPERMISSION_ACCEPT_QUEUED_CALLSPERMISSION_VIEW_HOLD_QUEUEPERMISSION_VIEW_CAMPAIGN_COMPLETIONPERMISSION_VIEW_VOICE_MAILPERMISSION_AGENT_COMPLIANCE_SCRUBLIST_OPTIONSPERMISSION_EXTENSION_EDITPERMISSION_VOICEMAIL_DOWNLOADPERMISSION_AGENT_PORTALS_VIEWPERMISSION_MANUAL_APPROVEPERMISSION_AGENT_PLUGINS_VIEWPERMISSION_AGENT_HUNTGROUP_INTEGRATIONS_VIEWPERMISSION_MANUAL_CONVERSATIONPERMISSION_AGENT_ASSISTED_PORTALPERMISSION_CHANGE_OWN_HUNT_GROUPPERMISSION_CHANGE_OWN_SKILL_GROUPSPERMISSION_VOICE_ANALYTICSPERMISSION_VOICE_ANALYTICS_FLAGPERMISSION_VOICE_ANALYTICS_CONFIGPERMISSION_VOICE_ANALYTICS_RECORDING_DOWNLOADPERMISSION_VOICE_ANALYTICS_TRANSCRIPT_DOWNLOADPERMISSION_VOICE_ANALYTICS_SCREEN_RECORDINGPERMISSION_VOICE_ANALYTICS_TRANSCRIPT_DELETEPERMISSION_VOICE_ANALYTICS_SCREEN_RECORDING_DELETEPERMISSION_BUSINESS_INTELLIGENCEPERMISSION_DASHBOARDS_VIEWPERMISSION_DASHBOARDS_EDITPERMISSION_INSIGHTS_COMMON_LIBRARY_MANAGEPERMISSION_INSIGHTS_MANAGEPERMISSION_INSIGHTS_INSIGHT_VIEWPERMISSION_INSIGHTS_INSIGHT_EDITPERMISSION_INSIGHTS_DASHBOARD_VIEWPERMISSION_INSIGHTS_DASHBOARD_EDITPERMISSION_REPORT_GENERATOR_EDITPERMISSION_ROOM303PERMISSION_ROOM303_MEMBERPERMISSION_ROOM303_SUPERVISORPERMISSION_AGENT_CALL_SCRIPTSPERMISSION_COMPLIANCEPERMISSION_COMPLIANCE_CONSENTPERMISSION_LMS_VIEWPERMISSION_LMS_EDITPERMISSION_OMNI_BOSSPERMISSION_OMNI_BOSS_EDITPERMISSION_OMNI_PORTALS_VIEWPERMISSION_INTEGRATIONS_VIEWPERMISSION_INTEGRATIONS_PAYMENTPERMISSION_INTEGRATIONS_JOURNEYPERMISSIONS_INTEGRATIONS_KEY_CREATIONPERMISSION_WFMPERMISSION_AGENT_PORTALPERMISSION_WFM_ADHERENCE_ADMINPERMISSION_WFM_ADHERENCE_MANAGERPERMISSION_WFM_ADHERENCE_MONITORPERMISSION_SCORECARDSPERMISSION_SCORECARDS_MANAGEPERMISSION_SCORECARDS_EVALUATEPERMISSION_SCORECARDS_FLAG_EVALPERMISSION_SCORECARDS_LEARNING_OPPORTUNITIESPERMISSION_DEV_TOOLSPERMISSION_DELIVERY_NOTIFICATIONS_VIEWPERMISSION_DELIVERY_NOTIFICATIONS_EDITPERMISSION_TICKETS_APPPERMISSION_TICKETS_ADMINPERMISSION_WORKFLOWSPERMISSION_PBX_MANAGER_VIEWPERMISSION_PBX_MANAGER_EDITPERMISSION_PBX_SOFTPHONE_WIDGETPERMISSION_NEWSROOM_VIEWPERMISSION_NEWSROOM_EDITPERMISSION_NEWSROOM_PUBLISHPERMISSION_NEWSROOM_CLIENT_CONTROLPERMISSION_CONTACTMANAGER_ADMINPERMISSION_CONTACTMANAGER_APPPERMISSION_KNOWLEDGE_BASE_EDITPERMISSION_RULE_ENGINE
read_only
boolean 
read_only
optional
Restricts users from modifying this group.
label_ids
array[string]
label_ids
optional
A list of label ids that are assigned to this group.
labels
array[object (Label) {6}] 
labels
optional
A list of the labels associated with the user
org_id
string 
org_id
optional
labels are owned by orgs. this
could be nasty in regards to
org trusts and groups.
name
string 
name
optional
simply the name of the label.
'Team A', 'Medical', etc
description
string 
description
optional
the description of the label.
color
string 
color
optional
Hex color code of the label.
label_id
string 
label_id
optional
Id of the label.
deleted
boolean 
deleted
optional
whether or not the label is deleted.
org_allowed_mfa
boolean 
org_allowed_mfa
optional
A boolean for if the organization allows multi factor authentication
locale_preferences
object (LocalePreferences) 
locale_preferences
optional
The default locale preferences of the organization
billing_id
string 
billing_id
optional
The billing ID of the organization the user belongs to.
Example
{
    "user": {
        "user_id": "string",
        "org_id": "string",
        "username": "string",
        "p3_permission_group_id": "string",
        "partner_agent_id": "string",
        "region_sid_map": {
            "property1": {
                "login_sid": 0,
                "agent_sid": 0,
                "client_sid": 0
            },
            "property2": {
                "login_sid": 0,
                "agent_sid": 0,
                "client_sid": 0
            }
        },
        "default_region": "string",
        "api_key": "string",
        "email": "string",
        "login_disabled": true,
        "caller_ids": [
            "string"
        ],
        "linkback_numbers": [
            "string"
        ],
        "auth_user_id": "string",
        "first_name": "string",
        "last_name": "string",
        "created": "1s",
        "last_updated": "1s",
        "password_reset_required": true,
        "connection_id": "string",
        "time_zone_override": {
            "value": "TIME_ZONE_AMERICA_PUERTO_RICO"
        },
        "permission_group_ids": [
            "string"
        ],
        "trust_ids": [
            "string"
        ],
        "default_application": "AGENT_APP",
        "user_caller_id": "string",
        "agent_profile_group_id": "string",
        "agent": true,
        "account_owner": true,
        "mfa_timestamp": "1s",
        "password_reset_date": "1s",
        "locale_preferences_override": {
            "language_tag": "string",
            "use_script_direction_right_to_left": true,
            "default_currency": "string",
            "operator_display_language": {
                "value": "string"
            },
            "operator_language_direction": "OPERATOR_LANGUAGE_DIRECTION_UNSPECIFIED"
        },
        "access_token_expiration": "1s",
        "play_notification_sounds": true
    },
    "org_name": "string",
    "p3_permissions": [
        "NO_PERMISSION"
    ],
    "permission_groups": [
        {
            "permission_group_id": "string",
            "org_id": "string",
            "name": "string",
            "description": "string",
            "permissions": [
                "PERMISSION_UNSPECIFIED"
            ],
            "read_only": true,
            "label_ids": [
                "string"
            ]
        }
    ],
    "labels": [
        {
            "org_id": "string",
            "name": "string",
            "description": "string",
            "color": "string",
            "label_id": "string",
            "deleted": true
        }
    ],
    "org_allowed_mfa": true,
    "locale_preferences": {
        "language_tag": "string",
        "use_script_direction_right_to_left": true,
        "default_currency": "string",
        "operator_display_language": {
            "value": "string"
        },
        "operator_language_direction": "OPERATOR_LANGUAGE_DIRECTION_UNSPECIFIED"
    },
    "billing_id": "string"
}
🔴500Server Error
Modified at 2025-06-03 18:02:39
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