CreateNonSkillActivity

Creates the given @non_skill_activity for the org sending the request.
Will also create a scheduling activity wrapper for the non skill activity.
The @non_skill_activity_sid and @scheduling_activity_sid of the new entities will be returned in the response.
Errors:

grpc.Invalid: one or more fields in the @non_skill_activity have invalid values.

grpc.NotFound: the @schedule_scenario_sid doesn't exist.

grpc.Internal: error occurs when creating the non skill activity or scheduling activity.

Request

Authorization

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Body Params application/json

Request message for the CreateNonSkillActivity RPC

non_skill_activity

object (NonSkillActivity)

non_skill_activity

optional

Non skill activity to create, the @non_skill_activity_sid doesn't need to be set since it won't be used.

datetime_set_to_inactive

string <date-time>

datetime_set_to_inactive

optional

Datetime that the activity was set to inactive, if not set then the activity is currently active.

Examples:

1s1.000340012s

inherited_from_entity

object (ParentEntity)

inherited_from_entity

optional

The highest parent node on the tree that this activity is associated with.

name

string

name

optional

Activity name (e.g., 'lunch', 'break', 'meeting', etc.)

description

string

description

optional

Activity description

red

integer <int32>

red

optional

Display color for this activity
Red value

green

integer <int32>

green

optional

Green value

blue

integer <int32>

blue

optional

Blue value

transparency

number <float>

transparency

optional

Transparency value (between 0.0 and 1.0)

non_skill_activity_sid

integer <int64> | string

non_skill_activity_sid

optional

ID of this activity

Example

{
  "non_skill_activity": {
    "datetime_set_to_inactive": "1s",
    "inherited_from_entity": {
      "parent_type": "CALL_CENTER_NODE",
      "parent_sid": 0
    },
    "name": "string",
    "description": "string",
    "red": 0,
    "green": 0,
    "blue": 0,
    "transparency": 0,
    "non_skill_activity_sid": 0
  }
}

Request samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

Responses

🟢200OK

application/json

Success

Body

Response message for the CreateNonSkillActivity RPC

non_skill_activity_sid

integer <int64> | string

non_skill_activity_sid

optional

ID of the newly created non skill activity.

scheduling_activity_sid

integer <int64> | string

scheduling_activity_sid

optional

ID of the newly created scheduling activity wrapper for @non_skill_activity.

Example

{
  "non_skill_activity_sid": 0,
  "scheduling_activity_sid": 0
}

🔴500Server Error